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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61418 Views

7 replies

4 likes

  • 61418 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38558 Views

215 replies

19 likes

Other
  • 38558 Views
  • 215 replies
  • 19 likes

Web player not loading: source map errors

Hi, I am using the web player everyday at work. Recently, it seems unable to load anymore: the page stays completely empty. I am using Ubuntu 18.04, and I tried to use multiple browser (Firefox, Chrome, Chromium) without success. I also tried to empt...

Newbie

Hi,   I am using the web player everyday at work. Recently, it seems unable to load anymore: the page stays completely empty. I am using Ubuntu 18.04, and I tried to use multiple browser (Fire...

Sebasty

Community Legend

2278 Views

1 replies

0 likes

Other
  • 2278 Views
  • 1 replies
  • 0 likes

bug report: pause/play in web player

PlanFree/PremiumDeviceWeb Player; Chrome 70Operating SystemOS X My Question or Issue So the toggling behavior of play/pause from clicks, and from hitting spacebar, are out of sync. Let's say I have the music playing and I hit ; the music does indeed ...

Newbie

Plan Free/Premium Device Web Player; Chrome 70 Operating System OS X   My Question or Issue  So the toggling behavior of play/pause from clicks, and from hitting spacebar, are out o...

joshft91

Casual Listener

581 Views

1 replies

1 likes

Music
Other
  • 581 Views
  • 1 replies
  • 1 likes

Ŕeduce music quality/data rate on Amazon echo

PlanPremium CountryUK DeviceAmazon echo show gen 1 Operating SystemAmazon My Question or IssueI have an echo show at a remote location connected to the internet via a 4g router. This is a metered connection so I pay per Gb. I'd like to be able to set...

Casual Listener

  Plan Premium   Country UK   Device Amazon echo show gen 1   Operating System Amazon   My Question or Issue I have an echo show at a remote location connected ...

MikeInSuffolk

Casual Listener

802 Views

1 replies

0 likes

Other
  • 802 Views
  • 1 replies
  • 0 likes

Superuser Contribution Corrupt file, song will only play for 1 min 23 sec

The song Rupturing by Emily Jane White from the album They Moved In Shadow All Together only plays for 1 min adn 23 seconds than it skips to the next track. However if I fast forward (click) on a later part of the song it still plays. PlanPremiumCoun...

Casual Listener

The song Rupturing by Emily Jane White from the album They Moved In Shadow All Together only plays for 1 min adn 23 seconds than it skips to the next track. However if I fast forward (click) on a lat...

Jemi

Spotify Legend

721 Views

4 replies

0 likes

Other
  • 721 Views
  • 4 replies
  • 0 likes

How can I listen to spotify while at work with no phone, tablet or computer?

I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy. The other problem being that I work underground and as suc...

Casual Listener

  I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy....

Bethany_Dawn

Community Legend

1194 Views

1 replies

0 likes

Music
  • 1194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aw, Snap! Something went wrong while displaying this webpage.

My Question or Issue As of a week or so everytime I use the Spotify Web Player and click on a Playlist I am directed to an error page that says, "Aw, Snap! Something went wrong while displaying this webpage." I have tried everything I can think of to...

Newbie

My Question or Issue   As of a week or so everytime I use the Spotify Web Player and click on a Playlist I am directed to an error page that says, "Aw, Snap! Something went wrong while display...

Peter

Spotify Legend

1065 Views

1 replies

0 likes

Other
  • 1065 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly not appearing

PlanFreeCountry ColombiaDeviceDesktop and android (Moto g5s)Operating SystemAndroid, windows 10 My Question or IssueWhen I try to request my discover weekly playlist, the error in the image happens (translates into ''we're sorry. something went wrong...

Visitor

Plan Free Country  Colombia Device Desktop and android (Moto g5s) Operating System Android, windows 10   My Question or Issue When I try to request my discover weekly playlist, th...

Jemi

Spotify Legend

941 Views

3 replies

0 likes

Music
  • 941 Views
  • 3 replies
  • 0 likes

Superuser Contribution The issue with only the first song on the list being playable regardless of what you click returns!

I now cannot play anything but the first song in any given list, but only while playing songs to the PS4, and only from the web player. The web player is fine when used by itself, and the downloadable version can play songs to the PS4 perfectly fine....

Newbie

I now cannot play anything but the first song in any given list, but only while playing songs to the PS4, and only from the web player. The web player is fine when used by itself, and the downlo...

Peter

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Language Bugs in a page

Need to encode('utf-8') this page: https://login2.spotify.com/login-auth-successBcz when it's in another language it bugs kkk Live long and prosper | 2018

Newbie

Need to encode('utf-8') this page: https://login2.spotify.com/login-auth-success Bcz when it's in another language it bugs kkk 😄     Live long and prosper | 2018

Peter

Spotify Legend

377 Views

1 replies

0 likes

Other
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist and track links won't embed in Tumblr anymore

I used to be able to go to click the ... on any playlist or song and click "copy song/playlist link" and paste it directly into Tumblr's audio bar and it would appear as a post. Now I get an error message for anything I try to embed (see image). I'm ...

Regular

  I used to be able to go to click the ... on any playlist or song and click "copy song/playlist link" and paste it directly into Tumblr's audio bar and it would appear as a post. Now I get an ...

unseenlarks

Roadie

8394 Views

4 replies

3 likes

Other
  • 8394 Views
  • 4 replies
  • 3 likes

Superuser Contribution I don't want to use the web player

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueI don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of it? Every time I press a Spotify link that someone shared, the web player starts. I w...

Casual Listener

Plan Premium Country  Sweden   Operating System Windows 10   My Question or Issue I don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of i...

Katerina

Spotify Legend

500 Views

1 replies

0 likes

Other
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most of my content gone - EDIT: problem is now spontaneously logged into different account

EDIT: I did finally figure out my web player somehow spontaneously logged me into a different account I didn't know I had, and my password for my usual account didn't work. The issue was it logged me in as "lilacks92" (which is also my email) instead...

Visitor

EDIT: I did finally figure out my web player somehow spontaneously logged me into a different account I didn't know I had, and my password for my usual account didn't work. The issue was it logged me...

Katerina

Spotify Legend

469 Views

1 replies

0 likes

Other
  • 469 Views
  • 1 replies
  • 0 likes

Spotify playlists only play one song on Win 10 Mobile

PlanPremiumCountry AustraliaDeviceNokia Lumia 735Operating SystemWindows 10 Mobile My Question or IssueI had previously added to a topic and now have a better workaround, but that topic has been closed. Here is what I wrote and I will add the workaro...

Casual Listener

Plan Premium Country  Australia Device Nokia Lumia 735 Operating System Windows 10 Mobile   My Question or Issue I had previously added to a topic and now have a better workaround...

595 Views

0 replies

1 likes

  • 595 Views
  • 0 replies
  • 1 likes

Superuser Contribution Mighty Audio Player not recognising Family Premium Account

Hi, I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium account, which according to Spotify is the same as a normal one. Why ...

Newbie

Hi,    I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium acc...

Katerina

Spotify Legend

2363 Views

1 replies

0 likes

audio
Mighty
  • 2363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop 3rd party using my device with Spotify Connect

I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do. The problem I have is that a friend used their Spotify account to connect and stream via my AV amp but is now able to do that at a...

Newbie

I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do.   The problem I have is that a friend used their Spotify account to conn...

Katerina

Spotify Legend

749 Views

1 replies

0 likes

Denon
  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lot of duplicate song in my Library

Hi everyone, I recently noticed that I have a lot a duplicate in my Library in a way I don't understand. For exemple I saved an album from the artist "La Femme" and in my Library I've two album. The first one is the full saved album and the other one...

Newbie

  Hi everyone,   I recently noticed that I have a lot a duplicate in my Library in a way I don't understand.   For exemple I saved an album from the artist "La Femme" and in my Li...

8ten5_-9lufjq

Casual Listener

3941 Views

6 replies

4 likes

Music
Other
  • 3941 Views
  • 6 replies
  • 4 likes

Superuser Contribution Scramble feature no working properly on Xbox

PlanPremiumCountry Device(Xbox One) My Question or Issue Trying to scramble all the songs in my collection, but it only scrambles the songs closest to each other? It's hard to explain. I added about five albums to my collection today and it's only sc...

Casual Listener

Plan Premium Country   Device (Xbox One)    My Question or Issue  Trying to scramble all the songs in my collection, but it only scrambles the songs closest to each other?...

Jemi

Spotify Legend

1065 Views

3 replies

0 likes

Other
  • 1065 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play Stations on Alexa?

Can Spotify play stations on Alexa? For example, "Alexa, play a Jack White station". I know it wasn't available in the past - is it now? If not, is there an ETA to add this functionality?

Newbie

  Can Spotify play stations on Alexa? For example, "Alexa, play a Jack White station".    I know it wasn't available in the past - is it now?   If not, is there an ETA to add...

Peter

Spotify Legend

598 Views

1 replies

0 likes

Other
  • 598 Views
  • 1 replies
  • 0 likes

Echo Alexa Spotify Playlists don’t shuffle

I’ve seen this asked lots but not seen any kind of answer anywhere. Ive just got an Echo dot and when streaming playlists from spotify it doesn’t shuffle properly. It only shuffles a small number of songs and artists. If you click an artist it starts...

Regular

I’ve seen this asked lots but not seen any kind of answer anywhere.    Ive just got an Echo dot and when streaming playlists from spotify it doesn’t shuffle properly. It only shuffles a s...

Skadseye

Regular

7353 Views

7 replies

7 likes

Music
  • 7353 Views
  • 7 replies
  • 7 likes