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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8561 Views
  • 60 replies
  • 8 likes
  • Other
  • 8561 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19554 Views
  • 9 replies
  • 2 likes
  • Other
  • 19554 Views
  • 9 replies
  • 2 likes

Superuser Contribution Song on wrong artist's page

Hello, I was listening to the Death Metal / Melodic Black Metal artist called 'Dawn'. This is the link to their Spotify: https://open.spotify.com/artist/26QI3eOxUdcWfTwEGJyslB?si=zrCYldjITLatV75HfX_2qw I saw that a song called 'tie a yellow ribbon ro...

  • Regular
  • Hello,   I was listening to the Death Metal / Melodic Black Metal artist called 'Dawn'.   This is the link to their Spotify:    https://open.spotify.com/artist/26QI3eOxUd...
  • Jemi
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • music
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need Help linking accounts

Hey so I got spotify and made an account via linked with facebook and now I can't seem to log into spotify on my Xbox one using facebook, I used my log in and password and it doesn't work I need help please!.

  • Newbie
  • Hey so I got spotify and made an account via linked with facebook and now I can't seem to log into spotify on my Xbox one using facebook, I used my log in and password and it doesn't work I need help...
  • Jemi
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution unrecognized web player (firefox) ?

unrecognized web player (firefox) ?just find it in my list of devices. im not sure what platform it is on. i don't use firefox at all. I just went to my account and signout on all devices. and it's still there. play on it couldnt hear anything creepy

  • Regular
  • unrecognized web player (firefox) ? just find it in my list of devices. im not sure what platform it is on. i don't use firefox at all.   I just went to my account and signout on all device...
  • Jemi
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Unplayable Songs?

Hi!I'm a Premium subscriber, but some songs are simply unplayable.For example, Jonathan David Helser's No Longer Slaves is shown as unplayable in my account, but plays in other accounts.Anyone able to help me on this?Thank you!

  • Newbie
  • Hi! I'm a Premium subscriber, but some songs are simply unplayable. For example, Jonathan David Helser's No Longer Slaves is shown as unplayable in my account, but plays in other accounts. Anyone ...
  • Jemi
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Other
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some songs can't be played

Hello everyone, a few weeks ago, I created a playlist with music of the 80s and 90s. But yesterday, I recognized that some of the songs in it are grey and can't be played.You can check out here what I mean, for example songs like "The Look Of Love" f...

  • Newbie
  • Hello everyone,   a few weeks ago, I created a playlist with music of the 80s and 90s. But yesterday, I recognized that some of the songs in it are grey and can't be played. You can check out...
  • Jemi
  • Spotify Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apps say I am offline - cannot use Spotify

My app say I am offline and therefore I cannot use Spotify. I am not offline. I have reinstalled and nothing works. Interesting note, my account says free and my app say premium.

  • Newbie
  • My app say I am offline and therefore I cannot use Spotify.  I am not offline.  I have reinstalled and nothing works.  Interesting note, my account says free and my app say premium.
  • Jemi
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Other
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution One trac at a time

What is the problem when Spotify Premium only plays one trac at a time? I have to press play-button after each song... This problem has continued for weeks, the program is reinstalled and does not help. Proviously no problem. There is no problem with...

  • Newbie
  • What is the problem when Spotify Premium only plays one trac at a time?  I have to press play-button after each song... This problem has continued for weeks, the program is reinstalled and ...
  • Jemi
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution web player facebook login black screen problem

im already logged in spotify.com but open.spotify.com says log in with spotify again and when i clicked that button shows a popup screen then disappears. open.spotify.com/login writes in adress bar and screen is black. What will we solve this?i wanna...

  • Casual Listener
  • im already logged in spotify.com but open.spotify.com says log in with spotify again and when i clicked that button shows a popup screen then disappears. open.spotify.com/login writes in adress bar a...
  • Jemi
  • Spotify Legend
  • 911 Views
  • 1 replies
  • 0 likes
  • 911 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix with Completely Unfamiliar Music/Artists

Recently two out of my six Daily Mixes have been used up by music/artists/genres I have never listened to before, mostly ambient music. Both Daily Mix 2 (screenshot) & Daily Mix 3 are the affected ones on my account. Any idea why this is? And is ther...

  • Newbie
  • Recently two out of my six Daily Mixes have been used up by music/artists/genres I have never listened to before, mostly ambient music.  Both Daily Mix 2 (screenshot) & Daily Mix 3 a...
  • Jemi
  • Spotify Legend
  • 688 Views
  • 1 replies
  • 0 likes
  • Other
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs limit

Cannot add any new music. I have reached my 10,000 song limit in my library even though I'm a premium customer. Apple has a limit of 100,00 while Amazon has a 250,000 limit. However, some pretty good music. Guess I'll just have to buy them and take t...

  • Regular
  • Cannot add any new music.  I have reached my 10,000 song limit in my library even though I'm a premium customer.  Apple has a limit of 100,00 while Amazon has a 250,000 limit.  However...
  • Jemi
  • Spotify Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Limit

Hi! I just signed up for Spotify Unlimited. I went in an immediate downloading frenzy and started downloading a good amount of songs. The problem is it says I’ve reached maximum downloads and I’m pretty sure I’ve only downloaded around 2,000 songs an...

  • Visitor
  • Hi! I just signed up for Spotify Unlimited. I went in an immediate downloading frenzy and started downloading a good amount of songs. The problem is it says I’ve reached maximum downloads and I’m pre...
  • Jemi
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

How can I follow artists in Spotify (using the Web Player)

PlanPremiumCountryUSDeviceMacbook Pro 2017Operating SystemMacOS 10.13.6 My Question or IssueHow can I follow artists in Spotify (using the Web Player)?

  • Casual Listener
  • Plan Premium Country US Device Macbook Pro 2017 Operating System MacOS 10.13.6   My Question or Issue How can I follow artists in Spotify (using the Web Player)?  
  • robertsc
  • Casual Listener
  • 840 Views
  • 2 replies
  • 0 likes
  • 840 Views
  • 2 replies
  • 0 likes

Get any track to your private spotify playlist

Have you ever wondered how to get a remix you found on youtube to your spotify playlist when it does not exist on spotify? I'm going to tell you how you can do this! THIS NEEDS TO BE DONE ON THE COMPUTER! First off you need the mp3 for the song. Down...

  • Composer
  • Have you ever wondered how to get a remix you found on youtube to your spotify playlist when it does not exist on spotify?   I'm going to tell you how you can do this! THIS NEEDS TO BE DONE ON...
  • Jose_M
  • Spotify Star
  • 598 Views
  • 1 replies
  • 1 likes
  • Other
  • 598 Views
  • 1 replies
  • 1 likes

Superuser Contribution dont play on chrome - why

PlanFreeCountry GermanyDeviceDesktop ChromeOperating SystemWin10 Pro 64 My Question or Issue Hi!I can login in the Webplayer. But if i play a song the player say: "Your Browser is not supported". I use the newest Chrome Version **bleep**.0.3497.100 (...

  • Casual Listener
  • Plan Free Country  Germany Device Desktop Chrome Operating System Win10 Pro 64   My Question or Issue  Hi! I can login in the Webplayer. But if i play a song the player say:...
  • onestranger1
  • Casual Listener
  • 481 Views
  • 4 replies
  • 0 likes
  • Other
  • 481 Views
  • 4 replies
  • 0 likes

Genres & Moods trouble

PlanPremiumCountry - U.S. My Question or Issue On my large screen TV, inside Spotify, I am unable to get to any of the playlists under "Genres & Moods." I can click on an icon, such as Country or Latin, but nothing further shows up. I used to be able...

  • Newbie
  • Plan Premium Country - U.S.    My Question or Issue  On my large screen TV, inside Spotify, I am unable to get to any of the playlists under "Genres & Moods."  I can clic...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Superuser Contribution Collaboration playlist contains different songs for different people

PlanPremiumCountry AustraliaDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or Issue Hi, My partner has started a collaboration playlist which im subscibed to however she sees less songs on it than me. This seems to have occured since she chang...

  • Newbie
  • Plan Premium Country  Australia Device iPhone 8 Plus Operating System iOS 11   My Question or Issue   Hi,   My partner has started a collaboration playlist which im s...
  • meahtenoha
  • Spotify
  • 514 Views
  • 2 replies
  • 0 likes
  • Other
  • 514 Views
  • 2 replies
  • 0 likes

Spotify Web Player - Account Name Off Center

Hi, On the Web Player, if you click your name to view the main profile menu, the name is off center. I'm not sure if others have this issue, but it could be a relatively simple fix.Account name off center

name_off_center.png
  • Newbie
  • Hi,   On the Web Player, if you click your name to view the main profile menu, the name is off center. I'm not sure if others have this issue, but it could be a relatively simple fix. Account...
  • 363 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 363 Views
  • 0 replies
  • 0 likes

Webplayer cuts off whatever is at the end of the page

my spotify webplayer doesn't let me see the end of the page, i've tried refreshing, turning on and off my computer. But no matter where the playlist (except on my phone, only on computer), it never lets me see the last couple songs It's been this way...

  • Regular
  •   my spotify webplayer doesn't let me see the end of the page, i've tried refreshing, turning on and off my computer. But no matter where the playlist (except on my phone, only on computer), it...
  • 253 Views
  • 0 replies
  • 0 likes
  • Other
  • 253 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volume knob breaks after being adjusted during an ad

PlanFreeCountryDenmark Device Lenovo Thinkpad T450s Operating SystemUbuntu Linux 17.10 I'm using Chrome 67.0.3396.99 My Question or IssueSimilar to this report I often experience ads with a much louder volume than the song that was just playing. That...

spotify_web_volume.png
  • Casual Listener
  • Plan Free Country Denmark   Device   Lenovo Thinkpad T450s   Operating System Ubuntu Linux 17.10   I'm using Chrome 67.0.3396.99   My Question or Issu...
  • ondskabsgal
  • Casual Listener
  • 1285 Views
  • 2 replies
  • 0 likes
  • Other
  • 1285 Views
  • 2 replies
  • 0 likes