Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14169 Views
  • 8 replies
  • 1 likes
  • Other
  • 14169 Views
  • 8 replies
  • 1 likes

Music will not continuously play when IPhone is locked.

I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the playback settings such as "Crossfade" and "Gapless P...

  • Newbie
  • I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the p...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

As an artist

As an artist on Spotify, is there any way to change the songs order on your profile?

  • Casual Listener
  • As an artist on Spotify, is there any way to change the songs order on your profile?
  • MattSuda
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

How can I see my address?

I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address?

  • Casual Listener
  •  I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address? 
  • Bittencourt
  • Spotify Star
  • 118292 Views
  • 9 replies
  • 6 likes
  • Web Player
    Windows
  • 118292 Views
  • 9 replies
  • 6 likes

Solved!! Embed Album player on website

Hi! For a client, I'm looking for embeding a player of his albums on his website.I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-play-button/) by replacing playlist and the ID but that didn't wo...

  • Newbie
  • Hi!   For a client, I'm looking for embeding a player of his albums on his website. I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-pla...
  • Maxim
  • Spotify Star
  • 20388 Views
  • 1 replies
  • 1 likes
  • Other
  • 20388 Views
  • 1 replies
  • 1 likes

Apps require webpage authentication (Spotify wont connect)

Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. Spotify desktop app (Windows 7) obviously fails to connec...

  • Casual Listener
  • Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. &nbsp...
  • 247 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 247 Views
  • 0 replies
  • 0 likes

Can't listen to all the music

I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?

  • Newbie
  • I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Can't find friends and follow their playlist...HELP

Hi!I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already following....Help? :'(

  • Newbie
  • Hi! I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already followi...
  • 172 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 172 Views
  • 0 replies
  • 0 likes

deleting songs from library

Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?

  • Casual Listener
  • Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?
  • MartinStoichkov
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 239 Views
  • 1 replies
  • 0 likes

Missing artwork on some albums

Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling the app, cleaned cache, removed devices etc.. When i...

  • Casual Listener
  • Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling t...
  • 204 Views
  • 0 replies
  • 0 likes
  • Music
    Other
    Samsung
  • 204 Views
  • 0 replies
  • 0 likes

Bose bears den ad

Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...

  • Casual Listener
  • Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...
  • xavier777raine
  • Newbie
  • 242 Views
  • 3 replies
  • 0 likes
  • Other
  • 242 Views
  • 3 replies
  • 0 likes

Solved!! When do we got CD quality in France ?

Hello, i'm about to join Qobus because of the CD quality tracks but I read than Spotify is about to propose the same quality. Do you know when on french soil ? CheersBen

  • Casual Listener
  • Hello,   i'm about to join Qobus because of the CD quality tracks but I read than Spotify is about to propose the same quality. Do you know when on french soil ?   Cheers Ben
  • MattSuda
  • Spotify Star
  • 1433 Views
  • 4 replies
  • 0 likes
  • 1433 Views
  • 4 replies
  • 0 likes

Cannot Find a Playlist Advertised in an Ad

I heard an ad while listening that talked about a new spotify Indie playlist, with Mac Demarco and the xx. It was featuring a new song by some band I can't remember (it was really nice sounding and I wanted to find it). I put off looking it up and no...

  • Newbie
  • I heard an ad while listening that talked about a new spotify Indie playlist, with Mac Demarco and the xx. It was featuring a new song by some band I can't remember (it was really nice soun...
  • 194 Views
  • 0 replies
  • 0 likes
  • Music
    Other
  • 194 Views
  • 0 replies
  • 0 likes

How to re-follow a playlist?

I accidentally stopped following a playlist and I can't remember it's name. How do I undo this or how can I know which playlist it was? Thx in advance

  • Casual Listener
  • I accidentally stopped following a playlist and I can't remember it's name. How do I undo this or how can I know which playlist it was?   Thx in advance
  • Caz16
  • Newbie
  • 465 Views
  • 2 replies
  • 0 likes
  • Other
  • 465 Views
  • 2 replies
  • 0 likes

Getting ads on webplayer which stops music

I keep get ads on the webplayer even though I have premium, the ads don't play ever and I have to refresh on select another song to start it playing again, I'm on chrome OS so I can't download any apps. Also playlists I make on my phone don't show up...

  • Newbie
  • I keep get ads on the webplayer even though I have premium, the ads don't play ever and I have to refresh on select another song to start it playing again, I'm on chrome OS so I can't download any ap...
  • BrandiVanHaren
  • Newbie
  • 915 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 915 Views
  • 3 replies
  • 0 likes

Spotify Connect problems on Marantz A/V-receiver (SR5011)

Hello everyone, I've got the Marantz SR5011 for about a week now and would love to use Spotify Connect on the receiver. It actually works but after a few minutes of playing, the music suddenly stops playing and you have to wait about 30 seconds to co...

  • Casual Listener
  • Hello everyone,   I've got the Marantz SR5011 for about a week now and would love to use Spotify Connect on the receiver. It actually works but after a few minutes of playing, the music sudden...
  • kaj4706
  • Casual Listener
  • 1102 Views
  • 2 replies
  • 2 likes
  • Connect
    Marantz
    Other
  • 1102 Views
  • 2 replies
  • 2 likes

Party app for music

When throwing a party, I normally use Spotify on an old iPad. But someone always ends up deleting the whole playlist, or the song constantly gets changed so that no song is completed. But on the other hand I like that the guests can add music to the ...

  • Newbie
  •   When throwing a party, I normally use Spotify on an old iPad. But someone always ends up deleting the whole playlist, or the song constantly gets changed so that no song is completed. Bu...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

No facebook friends online?

My spotify showing me that , facebookfriends aren't online on my spotify on my computer, however I restartet/reinstalled the Spotify file, updated it and so on, still not working..and I has logged out/login and the same iis doing..Hope i'm not alone ...

  • Newbie
  • My spotify showing me that , facebookfriends aren't online on my spotify on my computer, however I restartet/reinstalled the Spotify file, updated it and so on, still not working..and I has logged ou...
  • 217 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 217 Views
  • 0 replies
  • 0 likes

Not able to register on mysqueezebox.com

Hi all,I am facing problems with registering my Spotify account on mysqueezebox.com. After entering the Spotify device name and password, mysqueezebox.com keeps processing the requests but no response thereafter.

  • Casual Listener
  • Hi all, I am facing problems with registering my Spotify account on mysqueezebox.com. After entering the Spotify device name and password, mysqueezebox.com keeps processing the requests but no respo...
  • Maxim
  • Spotify Star
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Downloaded Music on PS4?

I had some downloaded music that I imported from my PC to the Windows version of Spotify and from there I downloaded it to my Android app of Spotify. I wish to do the same for my PS4 but I can't find a way to do it, and was wondering if it was even p...

  • Newbie
  • I had some downloaded music that I imported from my PC to the Windows version of Spotify and from there I downloaded it to my Android app of Spotify. I wish to do the same for my PS4 but I can't find...
  • stratosnn_free
  • Newbie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes