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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1548 Views
  • 15 replies
  • 5 likes
  • Other
  • 1548 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17580 Views
  • 8 replies
  • 1 likes
  • Other
  • 17580 Views
  • 8 replies
  • 1 likes

Fire TV, song is playing, but there is no sound

I was able to play spotify through my computer to the fire tv a few days ago. Today, there's no sound but the progress bar shows that the song is playing. Other apps play fine with sound on the fire tv, so it's no silly thing like I have it muted. Wh...

  • Newbie
  • I was able to play spotify through my computer to the fire tv a few days ago. Today, there's no sound but the progress bar shows that the song is playing. Other apps play fine with sound on the fire ...
  • 7054 Views
  • 0 replies
  • 3 likes
  • 7054 Views
  • 0 replies
  • 3 likes

Solved!! Cannot play any song in web player

No matter what browser, I cannot play any songs anymore. I always get: 403 Forbidden: { "error_type": "NOT_CONTROLLABLE", "message": "Device is not controllable" }I tried logging out and in again, deleting everything locally from spotify (localstorag...

  • Casual Listener
  • No matter what browser, I cannot play any songs anymore. I always get:   403 Forbidden:  { "error_type": "NOT_CONTROLLABLE", "message": "Device is not controllable" } I tried loggin...
  • cpalm
  • Newbie
  • 1974 Views
  • 4 replies
  • 1 likes
  • Web Player
  • 1974 Views
  • 4 replies
  • 1 likes

About the Definition between COUNTRY n Hong Kong

Dear all, When I searching music by Top Chart by COUNTRY, it showed HONG KONG, I BELIEVE IT IS A MISTAKE, It should be China-Hong Kong or should be TOP CHART BY LOCATION? Hope the Spotify Team notice it n consider about these definitions, respect our...

  • Newbie
  • Dear all,   When I searching music by Top Chart by COUNTRY, it showed HONG KONG, I BELIEVE IT IS A MISTAKE, It should be China-Hong Kong or should be TOP CHART BY LOCATION? Hope the Spotify Te...
  • 213 Views
  • 0 replies
  • 2 likes
  • 213 Views
  • 0 replies
  • 2 likes

Web player not showing music

Hi all. I use Spotify on my tablet, phone and PC with the desktop client, all of which work fine. Logging in to the web player, though, I'm finding that most of my music isn't displayed - for example it's only showing ten albums, as opposed to 70+ th...

  • Casual Listener
  • Hi all. I use Spotify on my tablet, phone and PC with the desktop client, all of which work fine. Logging in to the web player, though, I'm finding that most of my music isn't displayed - for example...
  • azgareth
  • Casual Listener
  • 426 Views
  • 1 replies
  • 0 likes
  • Other
  • 426 Views
  • 1 replies
  • 0 likes

Some songs are not playing and are grayed out

I was on Spotify today and noticed some of the songs I have saved are grayed out and I cannot play them. I know I listened to several of them recently, and they do not show up at all on my phone or on searches. An example is Billy Currington's People...

  • Casual Listener
  • I was on Spotify today and noticed some of the songs I have saved are grayed out and I cannot play them. I know I listened to several of them recently, and they do not show up at all on my phone or o...
  • 1998mhw
  • Newbie
  • 2804 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 2804 Views
  • 2 replies
  • 0 likes

Onkyo connection problems

Hello, i have the following problem. Since few days i cannot use spotify connect to my Onkyo TX 8150 receiver anymore. The connection doesnt work. Before I never had any problems. No changes in my network. Please help

  • Newbie
  • Hello, i have the following problem. Since few days i cannot use spotify connect to my Onkyo TX 8150 receiver anymore. The connection doesnt work. Before I never had any problems. No changes in my ne...
  • hpwz
  • Casual Listener
  • 32130 Views
  • 11 replies
  • 6 likes
  • Onkyo
  • 32130 Views
  • 11 replies
  • 6 likes

Cancel sub scription

I started a free trial and it's stopped and now I don't know how to cancel it. Also, I'm worried that I'll have to pay for this month even though I didn't plan on paying for anything

  • Newbie
  • I started a free trial and it's stopped and now I don't know how to cancel it. Also, I'm worried that I'll have to pay for this month even though I didn't plan on paying for anything
  • Edith80
  • Newbie
  • 747 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 747 Views
  • 2 replies
  • 0 likes

Possible to make Amazon Echo play Spotify on 2nd device (ie "Connect to a device")?

I primarily play Spotify on my Mac Mini which is connected to a receiver and speakers for most of my at home streaming. Spotify currently allows me to control this Spotify session with either my iphone app or laptop. I'm considering bringing an Amazo...

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  • Regular
  • I primarily play Spotify on my Mac Mini which is connected to a receiver and speakers for most of my at home streaming.  Spotify currently allows me to control this Spotify session with either m...
  • 831 Views
  • 0 replies
  • 2 likes
  • Other
  • 831 Views
  • 0 replies
  • 2 likes

Boycott a country ?

Hello, I would want to not hear songs of artists from a certain country, is their a way to do this?

  • Visitor
  • Hello,  I would want to not hear songs of artists from a certain country, is their a way to do this? 
  • Nightslash360
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • Other
  • 341 Views
  • 1 replies
  • 0 likes

Unlink from NYT account

TL:DR - Need to unlink my spotify from my NYT account. Full - I signed up for the Spotify/NYT plan through the apple app store. I was able to link my Spotify to my NYT subscription no problem. Now, NYT has made me update my password and it turns out ...

  • Visitor
  • TL:DR - Need to unlink my spotify from my NYT account.   Full - I signed up for the Spotify/NYT plan through the apple app store. I was able to link my Spotify to my NYT subscription no proble...
  • 244 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 244 Views
  • 0 replies
  • 0 likes

Can't connect my Spotify account in my PS4

When I try to connect my Spotify account with my ps4, it says "Spotify account already linked" probably because I had a ps3. But I can't unlink it now. Could someone help me? Or at least show me a way to unlink my account from my old account

  • Newbie
  • When I try to connect my Spotify account with my ps4, it says "Spotify account already linked" probably because I had a ps3. But I can't unlink it now. Could someone help me? Or at least show me a wa...
  • estebanGramaj0
  • Gig Goer
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

pen drive o discos duros externos

quisiera saber como hago para grabar mis playlist en un pendrive o en un disco duro externo

  • Newbie
  • quisiera saber como hago para grabar mis playlist en un pendrive o en un disco duro externo
  • 360 Views
  • 0 replies
  • 1 likes
  • 360 Views
  • 0 replies
  • 1 likes

Solved!! Spotify for browsers

Hello, @ work I'm not able to use the desktop version, So, I use the webplayer. I always use Firefox to play the webplayer. No problems so far. But, untill today, I can't play the webplayer with Firefox (any other browser works with no problems), The...

  • Music Fan
  • Hello,   @ work I'm not able to use the desktop version, So, I use the webplayer. I always use Firefox to play the webplayer. No problems so far. But, untill today, I can't play the webplayer ...
  • Vreugd85
  • Music Fan
  • 376 Views
  • 1 replies
  • 0 likes
  • Other
  • 376 Views
  • 1 replies
  • 0 likes

Search for artist on xbox

When searching on xbox the results only contain songs, albums and playlists. Why are artists not part of the search results?

  • Newbie
  • When searching on xbox the results only contain songs, albums and playlists. Why are artists not part of the search results?
  • 595 Views
  • 0 replies
  • 3 likes
  • Other
  • 595 Views
  • 0 replies
  • 3 likes

The Dear Hunter - Color Spectrum sound issue

Most of the songs on The Dear Hunter album The Color Spectrum has skipping and pauses in them. These are not on the original CD, and this is the only songs on Spotify I've heard with that problem. Never Forgive, Never Forget is one of the songs with ...

  • Regular
  • Most of the songs on The Dear Hunter album The Color Spectrum has skipping and pauses in them. These are not on the original CD, and this is the only songs on Spotify I've heard with that problem.&nb...
  • Nicopalave
  • Casual Listener
  • 939 Views
  • 8 replies
  • 1 likes
  • 939 Views
  • 8 replies
  • 1 likes

The songs constantly stop

In android tv the songs stop constantly keeping the buffer, this problem is not the speed of the internet, I have discarded it. This started happening since the last update of the app for tv. Try reinstalling the app and formatting android tv. Please...

  • Newbie
  • In android tv the songs stop constantly keeping the buffer, this problem is not the speed of the internet, I have discarded it. This started happening since the last update of the app for tv. Try rei...
  • 364 Views
  • 0 replies
  • 0 likes
  • Connect
  • 364 Views
  • 0 replies
  • 0 likes

Terrible, never changing Daily Mix

Ugh, I'm so sick of spotify's daily mix. I listened to a bunch of songs from Grease basically on repeat for a few weeks, because I needed to learn the lyrics for a performance. Now, if i ever hear those songs it makes me want to tear my eardrums out,...

  • Newbie
  • Ugh, I'm so sick of spotify's daily mix.   I listened to a bunch of songs from Grease basically on repeat for a few weeks, because I needed to learn the lyrics for a performance. Now, if i eve...
  • 770 Views
  • 0 replies
  • 0 likes
  • 770 Views
  • 0 replies
  • 0 likes

PC Spotify Connect and Linked Accounts

I use Spotify on a PC to connect to a number of speakers spread throughout my home. I then drive my music selection through Spotify Connect on my iPhone.My wife has been added as a Linked Account. I would like my wife to be able to use the Spotify on...

  • Casual Listener
  • I use Spotify on a PC to connect to a number of speakers spread throughout my home.  I then drive my music selection through Spotify Connect on my iPhone. My wife has been added as a Linked A...
  • 480 Views
  • 0 replies
  • 0 likes
  • Connect
  • 480 Views
  • 0 replies
  • 0 likes

Songs deleting by themselves

Hello Guys! I noticed that some songs are deleted from some of my playlists even if didn't want to, so I had to reinsert them. It has happened a few times, not frequently. Am I the only one? Thanks to everybody

  • Regular
  • Hello Guys! I noticed that some songs are deleted from some of my playlists even if didn't want to, so I had to reinsert them. It has happened a few times, not frequently. Am I the only one? Thanks t...
  • 361 Views
  • 0 replies
  • 0 likes
  • Other
  • 361 Views
  • 0 replies
  • 0 likes