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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35337 Views

94 replies

26 likes

  • 35337 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2785466 Views

39 replies

153 likes

Other
  • 2785466 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

dcrockett45

Newbie

208831 Views

214 replies

123 likes

  • 208831 Views
  • 214 replies
  • 123 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

71941 Views

303 replies

26 likes

Other
  • 71941 Views
  • 303 replies
  • 26 likes

Batch adding songs to playlists

PlanPremiumCountry United KingdomDeviceSpotify app on iPhone X w/ latest IOSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Please add in a feature where I can select multiple songs at once (on both desktop and iPhone) an...

Visitor

Plan Premium Country  United Kingdom Device Spotify app on iPhone X w/ latest IOS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Please...

Luke

Community Legend

1730 Views

1 replies

3 likes

  • 1730 Views
  • 1 replies
  • 3 likes

Superuser Contribution British English spelling of ‘Favourites’ in mobile app

PlanFree/PremiumCountryAustralia (but also applies to other countries)DeviceWindows 10 (1803), Galaxy S4, Galaxy J5 Pro (honestly any device)Operating SystemWindows 10, Lollipop, Nougat (any OS tbh) My Question or IssueFavourites is spelt as "favorit...

Music Fan

Plan Free/Premium Country Australia (but also applies to other countries) Device Windows 10 (1803), Galaxy S4, Galaxy J5 Pro (honestly any device) Operating System Windows 10, Lollipop, Nougat...

DragoCubed

Music Fan

1260 Views

2 replies

0 likes

Other
  • 1260 Views
  • 2 replies
  • 0 likes

Spotify Connect troubles with Yamaha MusicCast

Up until a few days ago, I had absolutely no problems connecting to my two Yamaha MusicCast speakers (WX-010 and WX-030) with Spotify Connect on my Android phone. All of a sudden, I very frequently have it get stuck on "Connecting..." when I try to c...

Casual Listener

Up until a few days ago, I had absolutely no problems connecting to my two Yamaha MusicCast speakers (WX-010 and WX-030) with Spotify Connect on my Android phone. All of a sudden, I very frequently h...

reaand

Newbie

60655 Views

112 replies

11 likes

  • 60655 Views
  • 112 replies
  • 11 likes

App Spotify na Tv LG

Tenho uma Smart TV LG 55UJ7500 e o app do Spotify quando executa musicas, fica travando a reprodução.A cada 10 segundos ela trava, parece quando a internet está lenta, mas não é o caso pois a Netflix roda em 1080P tranquilamente, alguém pode me ajuda...

Regular

Tenho uma Smart TV LG 55UJ7500 e o app do Spotify quando executa musicas, fica travando a reprodução. A cada 10 segundos ela trava, parece quando a internet está lenta, mas não é o caso pois a Netfl...

simoesoliveira

Regular

10872 Views

10 replies

1 likes

  • 10872 Views
  • 10 replies
  • 1 likes

Superuser Contribution This Drake promotion is terrible

Whoever thought it would be a good idea to put Drake in EVERY SINGLE section of the Spotify app needs to be fired. I will definitely not be continuing my premium subscription if this keeps up. I enjoy the browse section for discovering new music, not...

Regular

  Whoever thought it would be a good idea to put Drake in EVERY SINGLE section of the Spotify app needs to be fired. I will definitely not be continuing my premium subscription if this kee...

Sebasty

Community Legend

2495 Views

3 replies

9 likes

Samsung
  • 2495 Views
  • 3 replies
  • 9 likes

(WINDOWS PHONE 10) No offline mode

PlanFamily PremiumCountry ArgentinaDeviceMicrosoft Lumia 640 LTEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do i check if my favorite downloaded playlist IS downloaded? I checked it very well, and i had the green ...

Newbie

  Plan Family Premium Country  Argentina Device Microsoft Lumia 640 LTE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   How do i...

Sebasty

Community Legend

727 Views

1 replies

0 likes

Other
  • 727 Views
  • 1 replies
  • 0 likes

FireTV Stick - no control board with some followed playlists

PlanFree accountCountryGermanyDeviceAmazon FireTV StickOperating SystemFire OS 5.2.6.3 (606753920) My Question or IssueI have a free account, like I said earlier.So I follow some playlists I like and now I have a serious question.With some playlists,...

Casual Listener

Plan Free account Country Germany Device Amazon FireTV Stick Operating System Fire OS 5.2.6.3 (606753920)   My Question or Issue I have a free account, like I said earlier. So I follo...

Chloe_Allan1

Newbie

719 Views

1 replies

0 likes

Other
  • 719 Views
  • 1 replies
  • 0 likes

unable to play john sinclair

PlanPremiumCountrygermanyDevicePC, Huawei, nexus 7Operating Systemwindows, android My Question or Issuei can't play songs from john sinclair on all my devices including webplayer.i have tried: reinstalling, loggig out and in again.however i can downl...

Newbie

Plan Premium Country germany Device PC, Huawei, nexus 7 Operating System windows, android   My Question or Issue i can't play songs from john sinclair on all my devices including webpl...

Ryko

Music Fan

829 Views

1 replies

0 likes

Samsung
  • 829 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hiding and publishing playlist bugged

Zte Axon 7 Android 7.1.1 Spotify Premium version 8.4.62.490 armV7Desktop, Microsoft Store version 1.0.85.257.g0f8531bd When I hide my playlist on PC then it shows as published on my phone. Then after hiding it again on Android it shows as published o...

Music Fan

    Zte Axon 7 Android 7.1.1 Spotify Premium version 8.4.62.490 armV7 Desktop, Microsoft Store version 1.0.85.257.g0f8531bd   When I hide my playlist on PC then it shows as publis...

FabianS_Bogota

Roadie

2744 Views

9 replies

2 likes

  • 2744 Views
  • 9 replies
  • 2 likes

Superuser Contribution [Daily mixes] se mantienen iguales todos los días

PlanPremiumCountry Costa RicaDeviceHuawei y5 2017Operating SystemAndroid 6 My Question or IssueSin importar a cuántas nuevas canciones agregue a mis favoritas o a cuántos nuevos artistas siga, los "daily mixes" continúan iguales a cuando instalé la a...

Newbie

Plan Premium Country  Costa Rica Device Huawei y5 2017 Operating System Android 6   My Question or Issue Sin importar a cuántas nuevas canciones agregue a mis favoritas o a cuánto...

Alfredo

Roadie

876 Views

1 replies

0 likes

Music
Other
  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini skipping constantly

PlanPremiumCountry DeviceGalaxy S7Operating System Android Oreo My Question or Issue I have Spotify premium and, over the last few days I have had problems with the songs skipping randomly in the middle or moving on to the next track halfway through ...

Casual Listener

Plan Premium Country   Device Galaxy S7 Operating System  Android Oreo   My Question or Issue  I have Spotify premium and, over the last few days I have had proble...

Alfredo

Roadie

4913 Views

1 replies

2 likes

Other
  • 4913 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs randomly getting censored

Not sure what happend but the slim shady lp randomly got switched with the clean version.... What happend ?

Casual Listener

Not sure what happend but the slim shady lp randomly got switched with the clean version.... What happend ?

Shwad0

Casual Listener

1459 Views

2 replies

1 likes

Other
  • 1459 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop app and phone app not connecting to Facebook/cant add friends

PlanPremiumCountryUSA DeviceIphone 7+, DesktopOperating SystemWindows 10 My Question or Issue I'm trying to connect my account to facebook, however the link from the desktop player to "Find Friends" and connec to facebook isn't working. I've tried to...

Newbie

Plan Premium Country USA   Device Iphone 7+, Desktop Operating System Windows 10   My Question or Issue  I'm trying to connect my account to facebook, however the link from ...

SergioDavid

Roadie

795 Views

1 replies

0 likes

Connect
Music
Other
  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Afternoon acoustic album cover

None of the below information is required. However, the more u provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(Z Moto play)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Who is the gal...

Newbie

None of the below information is required. However, the more u provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (Z Moto play) Operating System (iO...

SergioDavid

Roadie

1022 Views

1 replies

0 likes

Music
  • 1022 Views
  • 1 replies
  • 0 likes

Missing most Denon HEOS devices on my network

I began with 1 Denon HEOS speaker - and everthing worked fine...I was always able to connect from Spotify on computer,android and iphone. I have slowly got more and more HEOS speakers (think I have 10 now) and now it works teriberly. Right now I am o...

Newbie

I began with 1 Denon HEOS speaker - and everthing worked fine...I was always able to connect from Spotify on computer,android and iphone.   I have slowly got more and more HEOS speakers (think...

1705 Views

0 replies

2 likes

  • 1705 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Premium et Serveur NAS

Bonjour à la communauté, Je rencontre un soucis, J'ai un serveur NAS qui contient de la musique. Spotify détecte bien les musiques, mais ne veut pas les lires. Savez vous pourquoi ? Merci de votre aide ! Steeve

Casual Listener

Bonjour à la communauté, Je rencontre un soucis, J'ai un serveur NAS qui contient de la musique. Spotify détecte bien les musiques, mais ne veut pas les lires. Savez vous pourquoi ? Merci de votre ai...

Alfredo

Roadie

1807 Views

3 replies

0 likes

Music
Other
  • 1807 Views
  • 3 replies
  • 0 likes

Ford sync problem

Hi all, Running the latest version on spotify that still works with ford sync in my fiesta mk7. But I reset everything, it works fine briefly then all it will say is Spotify not authorized. I can't get it to work except on Bluetooth audio only.

Newbie

Hi all,   Running the latest version on spotify that still works with ford sync in my fiesta mk7. But I reset everything, it works fine briefly then all it will say is  Spotify not autho...

Banana_Co

Casual Listener

990 Views

1 replies

0 likes

Ford SYNC
  • 990 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [LG smart TV] How to get to the daily mixes? Cannot find them on my TV

PlanPremiumCountryPoland DeviceLG smart TVOperating Systemalso on Windows 10 My Question or Issue Ma daily mixes are available only on my iPhone, how can I find them on my TV and also on my web player? It shows on the player only sometimes.

Roadie

  Plan Premium Country Poland   Device LG smart TV Operating System also on Windows 10   My Question or Issue  Ma daily mixes are available only on my iPhone, how can ...

Alfredo

Roadie

2293 Views

6 replies

0 likes

Other
  • 2293 Views
  • 6 replies
  • 0 likes

search not working for chomebook

PlanFreeCountry EnglandDevice(Chromebook ASUS C301) My Question or IssueAs I start typing to search for anything on your app, the screen just goes completely black and it crashes. This happens both on the app and on webplayer. If I don't type anythin...

Newbie

  Plan Free Country  England Device (Chromebook ASUS C301)   My Question or Issue As I start typing to search for anything on your app, the screen just goes completely black a...

Loxer

Community Legend

703 Views

1 replies

0 likes

Other
  • 703 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline sync between devices via USB

PlanPremiumCountry Iphone 10 (x)Microsoft Surface ProOperating SystemIOS 11Windows 10 My Question or Issue I am in remote Australia with limited wifi (very expensive via satellite) and no phone coverage. I have downloaded playlists onto my phone - wh...

Newbie

Plan Premium Country   Iphone 10 (x) Microsoft Surface Pro Operating System IOS 11 Windows 10   My Question or Issue  I am in remote Australia with limited wifi (very expens...

Alfredo

Roadie

1387 Views

1 replies

0 likes

Other
  • 1387 Views
  • 1 replies
  • 0 likes