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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 546 Views
  • 4 replies
  • 2 likes
  • Other
  • 546 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17174 Views
  • 8 replies
  • 1 likes
  • Other
  • 17174 Views
  • 8 replies
  • 1 likes

Solved!! Web Player won't play

I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make sure flash is working, etc. But nothing works. I'm ...

  • Music Fan
  • I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make ...
  • ecarl65
  • Music Fan
  • 1108 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 1108 Views
  • 6 replies
  • 0 likes

Spotify connect not connecting

I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating.

  • Newbie
  • I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating. 
  • srgvg
  • Casual Listener
  • 459 Views
  • 1 replies
  • 1 likes
  • Connect
  • 459 Views
  • 1 replies
  • 1 likes

Problems controling Sonos via Spotify-app / spotify-Linux (spotify connect)

Good morning,I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is.The Sonos system contains several Play:1 and Play:3 and a Connect. It runs rockstable for years. One week ago we started with...

  • Newbie
  • Good morning, I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is. The Sonos system contains several Play:1 and Play:3 and a Connect. It ...
  • srgvg
  • Casual Listener
  • 652 Views
  • 5 replies
  • 1 likes
  • 652 Views
  • 5 replies
  • 1 likes

Profanity Filter

Just signed up and never have used Spotify before. Got an Invoke and figured I'd try it out. Now my young daughter is asking to play songs and the un-edited version plays, or an alternate song by the artist plays - full of profanity. I'd like to have...

  • Newbie
  • Just signed up and never have used Spotify before.  Got an Invoke and figured I'd try it out.  Now my young daughter is asking to play songs and the un-edited version plays, or an alternate...
  • 522 Views
  • 0 replies
  • 5 likes
  • 522 Views
  • 0 replies
  • 5 likes

Windows phone issues

My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c). Suggestions are welcome & appreciated.

  • Newbie
  • My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c).   Suggestions are welcome & appreciated.
  • 266 Views
  • 0 replies
  • 0 likes
  • Other
  • 266 Views
  • 0 replies
  • 0 likes

How cast music to ChromeCast using web player

How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web player. Thank you.

  • Newbie
  • How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web play...
  • ssc-hrep3
  • Newbie
  • 7805 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 7805 Views
  • 3 replies
  • 0 likes

Solved!! Lyrics on web player

Is there anyway to get an app or programm such as Musixmatch to play on the web player?

  • Community Legend
  • Is there anyway to get an app or programm such as Musixmatch to play on the web player?
  • creepyjosie
  • Newbie
  • 75160 Views
  • 6 replies
  • 8 likes
  • 75160 Views
  • 6 replies
  • 8 likes

Amazon Echo Christmas Music Black Hole

My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music. For instance, I can say “Play Christmas music by Sufjan Stevens” and it will say “I can’t find any Christmas songs b...

  • Newbie
  • My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music.   For instance, I can say “Play Christmas music by Sufjan ...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Playstation Network

Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to find the live chat help in spotify but I cannotfind...

  • Newbie
  • Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to ...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

How Are Spotify's Traditional Public Performance Royalties Calculated?

I can't seem to find an answer to this. I've searched nearly all of Google, contacted collection agencies, and even contacted Spotify support, and no one has a good answer. How in the world does Spotify calculate their traditional public performance ...

  • Casual Listener
  • ...n the world does Spotify calculate their traditional public performance royalties (ASCAP, BMI, SESAC, GMR) on a per-stream basis (or any basis for that matter)?   There's info all over the p...
  • 453 Views
  • 0 replies
  • 1 likes
  • Other
  • 453 Views
  • 0 replies
  • 1 likes

Solved!! Nothing play at all

Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages. I have used Chrome and Firefox, cleared every form of data from the b...

  • Visitor
  • Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages.   I have us...
  • user-removed
  • Not applicable
  • 2318 Views
  • 4 replies
  • 0 likes
  • 2318 Views
  • 4 replies
  • 0 likes

Sponsorship

Hi,I'm currently at the University of Edinburgh and am throwing a huge party for 200 people in JanuaryIt would be a great way to get word around about Spotify as your target audience will be in attendanceLet me know what you think regarding sponsorsh...

  • Newbie
  • Hi, I'm currently at the University of Edinburgh and am throwing a huge party for 200 people in January It would be a great way to get word around about Spotify as your target audience will be in a...
  • 622 Views
  • 0 replies
  • 0 likes
  • 622 Views
  • 0 replies
  • 0 likes

How do I find my distributor.

Is there a way to find what distributor uploaded music to my account. I have already contacted a few services I thought may have it but the search is stil empty. I have older music on my account that I wish ot have removed but I am not aware of the d...

  • Casual Listener
  • Is there a way to find what distributor uploaded music to my account. I have already contacted a few services I thought may have it but the search is stil empty. I have older music on my account that...
  • 1582 Views
  • 0 replies
  • 10 likes
  • Other
  • 1582 Views
  • 0 replies
  • 10 likes

Connecting spotify to facebook

Ok, so here's the deal with the deal...I have a Spotify account that I set up when I was about 8 years old, aka... a LONG time ago. And now, I do NOT want the same name as I currently do have. So, I tried to connect it with my facebook since that app...

  • Newbie
  • Ok, so here's the deal with the deal... I have a Spotify account that I set up when I was about 8 years old, aka... a LONG time ago. And now, I do NOT want the same name as I currently do have.&nbsp...
  • 1084 Views
  • 0 replies
  • 0 likes
  • 1084 Views
  • 0 replies
  • 0 likes

Unable to login

Ok this is getting really frustrating!I automatically got logged out of spotify on my mobile device today. I tried logging back in and get met with the error "Incorrect username and password".I thought my password was correct but ok it's possible I m...

  • Casual Listener
  • Ok this is getting really frustrating! I automatically got logged out of spotify on my mobile device today. I tried logging back in and get met with the error "Incorrect username and password". I...
  • SpotifySucks53
  • Casual Listener
  • 1958 Views
  • 2 replies
  • 0 likes
  • Other
  • 1958 Views
  • 2 replies
  • 0 likes

Web Player not working

Hi, the web player isn't playing music. I can look through artisits, etc, but the bar at the bottom won't respond. It looks like it's playing a track but it isn't. I've logged out and logged back in again and I've turned the computer off and on but i...

  • Newbie
  • Hi, the web player isn't playing music. I can look through artisits, etc, but the bar at the bottom won't respond.  It looks like it's playing a track but it isn't. I've logged out and logged b...
  • rotis23
  • Newbie
  • 480 Views
  • 3 replies
  • 2 likes
  • 480 Views
  • 3 replies
  • 2 likes

Migration failure of Groove local music from OneDrive to Spotify

Hello all I just migrated from Groove. After the migration I have seen that couple of hundred of titels couldn't be moved. in the migration result all of them are from you OneDrive folder - local - and most of them ripped DVD's. Reason is that Spotif...

  • Newbie
  • Hello all   I just migrated from Groove. After the migration I have seen that couple of hundred of titels couldn't be moved. in the migration result all of them are from you OneDrive folder - ...
  • 609 Views
  • 0 replies
  • 0 likes
  • Connect
  • 609 Views
  • 0 replies
  • 0 likes

Sub problems

Will not play sound through my subs on my home stereo. Playing through a ps4. Everything is updated. It' always worked perfect just noticed this issue about a week ago. I have dual subs and a good head unit. Movies and games play through the subs jus...

  • Newbie
  • Will not play sound through my subs on my home stereo. Playing through a ps4. Everything is updated. It' always worked perfect just noticed this issue about a week ago. I have dual subs and a good he...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

No Spotify on Denon after update

I have Denon Ceol N-8 and today, after the automatic update of Denon firmware I cannot use Spotify anymore. It is no longer available on Denon. I have reset and initialized Denon and router, but still no Spotify option is available.Recently I have re...

  • Regular
  • I have Denon Ceol N-8 and today, after the automatic update of Denon firmware I cannot use Spotify anymore. It is no longer available on Denon. I have reset and initialized Denon and router...
  • kw23ac
  • Newbie
  • 1185 Views
  • 2 replies
  • 0 likes
  • Denon
  • 1185 Views
  • 2 replies
  • 0 likes

unlimited ad

there is a problem with m spotify. yesterday when an ad was over no songs played. when i checked to see if it was buffering or something the ad was still going. i checked my spotify now and the ad is still going. how do i fix it?

  • Casual Listener
  • there is a problem with m spotify. yesterday when an ad was over no songs played. when i checked to see if it was buffering or something the ad was still going. i checked my spotify now and the ad is...
  • Zillu_DutchAngl
  • Casual Listener
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes