Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15256 Views
  • 8 replies
  • 1 likes
  • Other
  • 15256 Views
  • 8 replies
  • 1 likes

Play Fi Spotify Connect Does Not See Dish Hopper

The Play Fi app shows a Definitive soundbar and two Dish TV Hoppers. But when I go to Spotify Connect via Play FI, the only speaker that appears is the Definitive soundbar. If I go to Amazon or Pandora via the Play Fi app, I am able to see and use th...

  • Newbie
  • The Play Fi app shows a Definitive soundbar and two Dish TV Hoppers.  But when I go to Spotify Connect via Play FI, the only speaker that appears is the Definitive soundbar.  If I go to Ama...
  • Aucherie
  • Newbie
  • 1653 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1653 Views
  • 1 replies
  • 0 likes

Spotify song list

I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.

  • Newbie
  • I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.
  • mattheo02
  • Newbie
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Wrong Track names.. Content team do nothing.

The album Dirt by Alice in Chains is tracked incorrectly. I have pointed this out to spotify help twice... and their content team twice. This is now my FIFTH attempt in 5 months to get them to change the tracks spotify:album:2VNui22dikp6XEMdK8j8Xs If...

  • Music Fan
  • The album Dirt by Alice in Chains is tracked incorrectly. I have pointed this out to spotify help twice... and their content team twice. This is now my FIFTH attempt in 5 months to get them to change...
  • fmattack
  • Newbie
  • 1968 Views
  • 21 replies
  • 6 likes
  • 1968 Views
  • 21 replies
  • 6 likes

Solved!! Web player interface is so archaic

Hi, A the new interface for the web player is scheduled soon? because Compared to Google Play Music the delay is considerable. No possibility to change the name of tracks, albums, playlistsNo possibility to have recently tracks played in main menu An...

  • Regular
  • Hi,   A the new interface for the web player is scheduled soon? because Compared to Google Play Music the delay is considerable.   No possibility to change the name of tracks, albums, p...
  • Maxim
  • Spotify Star
  • 515 Views
  • 3 replies
  • 0 likes
  • 515 Views
  • 3 replies
  • 0 likes

Spotify randomly stops and starts

This happens on my PC at home as well as iPhone and Samsung Galaxy S2 tablet. I *think* it has something to do with being on multiple machines. It's driving me nuts. I turn on my playlist , jump in the shower, 10 seconds in the song stops and I have ...

  • Newbie
  • This happens on my PC at home as well as iPhone and Samsung Galaxy S2 tablet.   I *think* it has something to do with being on multiple machines.   It's driving me nuts. I turn on my pl...
  • boubek
  • Casual Listener
  • 481 Views
  • 1 replies
  • 0 likes
  • Other
  • 481 Views
  • 1 replies
  • 0 likes

No more Spotify app on Samsung HTB-F9750W-XY Blu-ray

Hi everyone, I have a Spotify premium subscription and Spotify was installed on my Samsung Home Theatre model HTB-F9750W-XY Blu-ray. I tried to play music through it today, but the Spotify app crashed on it. I removed the app and realized that the Sp...

  • Newbie
  • Hi everyone,   I have a Spotify premium subscription and Spotify was installed on my Samsung Home Theatre model HTB-F9750W-XY Blu-ray.   I tried to play music through it today, but the ...
  • 590 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 590 Views
  • 0 replies
  • 0 likes

Samsung smart tv, spotify´s search doesn´t work anymore

Hope someone can help me.. Spotify was working fine, until a few days ago the search stopped working. I can still listen to my playlists. The tv is 6000 series i think. I updated the app, no help. I tried to update the tv, no updates. What should i d...

  • Newbie
  • Hope someone can help me.. Spotify was working fine, until a few days ago the search stopped working. I can still listen to my playlists. The tv is 6000 series i think.   I updated the a...
  • Natbur
  • Casual Listener
  • 4431 Views
  • 26 replies
  • 4 likes
  • Samsung
  • 4431 Views
  • 26 replies
  • 4 likes

No next image song on chromecast

Since a couple weeks ... I don't have the previous and next song on chromecast Someone know how to come back this ? In the attachement, pic about the menu on chroma st than I want to come back

  • Newbie
  • Since a couple weeks ... I don't have the previous and next song on chromecast 😞   Someone know how to come back this ?     In the attachement, pic about the menu on chroma st th...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

I am now receiving ads in Spanish

I am now receiving ads in Spanish. It started rather suddenly and is not a welcome option as I have no desire to move to Spain or any of the Latin American countries and I do NOT transact business in Spanish. I did not fiddle with any of the settings...

  • Newbie
  • I am now receiving ads in Spanish. It started rather suddenly and is not a welcome option as I have no desire to move to Spain or any of the Latin American countries and I do NOT transact busine...
  • SavageLeague
  • Newbie
  • 4407 Views
  • 10 replies
  • 11 likes
  • Windows
  • 4407 Views
  • 10 replies
  • 11 likes

Download music on windows phone

I've recently upgraded to premium and want to know if it's possible to download music to my windows phone so I can listen to it when I'm out running (ie. Off line)?mike

  • Casual Listener
  • I've recently upgraded to premium and want to know if it's possible to download music to my windows phone so I can listen to it when I'm out running (ie. Off line)? mike
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Web player won't play

I tried logging in at work (Web Player-- I don't have permission/admin access to install any applications) and nothing happens when I press play. I tried "log out everywhere" which appeared successful but still nothing when I press "play."

  • Newbie
  • I tried logging in at work (Web Player-- I don't have permission/admin access to install any applications) and nothing happens when I press play. I tried "log out everywhere" which appeared successfu...
  • Choconatillas
  • Regular
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

atencion al cliente

Deberia tener un call center, ya que sus pasos no son muy claros o no resuelven el problema

  • Newbie
  • Deberia tener un call center, ya que sus pasos no son muy claros o no resuelven el problema
  • devayana
  • Newbie
  • 352 Views
  • 1 replies
  • 1 likes
  • 352 Views
  • 1 replies
  • 1 likes

Some Grayed Out Songs Still Playable?

I noticed a song that I had "Saved" months ago has become "unavailable" or grayed-out. I can comprehend why this happens to some music on Spotify due to licensing agreements and whatnot... but what has me curious is the fact that the song is actually...

  • Regular
  • I noticed a song that I had "Saved" months ago has become "unavailable" or grayed-out.  I can comprehend why this happens to some music on Spotify due to licensing agreements and whatnot... but ...
  • 364 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! Fake Spotify Ad on Instagram

Hey!Today i was browsing Instagram and i saw ad that states "get Spotify Premium for 6-months by paying just 1.35!"The link takes to https://winplaygo.com/fi/?o=146&r=m126319866s7w3&a=26&sa=21590_testofferWhich is scam.So can someone from Spotify con...

  • Regular
  • Hey! Today i was browsing Instagram and i saw ad that states "get Spotify Premium for 6-months by paying just 1.35!" The link takes to https://winplaygo.com/fi/?o=146&r=m126319866s7w3&a=26&...
  • Hubo
  • Community Legend
  • 4595 Views
  • 22 replies
  • 0 likes
  • Other
  • 4595 Views
  • 22 replies
  • 0 likes

I hate Spotify ads... But I'll never pay to remove it

People pay money to solve problems in their lives. But what's annoying to me, is that the company that aims to solve my problem: remove the annoying ads.. is the same one who allows the ads.. It's almost as if we are on 2 differnet sides, and if I pa...

  • Newbie
  • People pay money to solve problems in their lives. But what's annoying to me, is that the company that aims to solve my problem: remove the annoying ads.. is the same one who allows the ads.. It's al...
  • rubbishusername
  • Newbie
  • 32169 Views
  • 3 replies
  • 16 likes
  • 32169 Views
  • 3 replies
  • 16 likes

Deleting songs from playlists

I have deleted a number of songs from one of my playlists. Thing is, some of the said deleted song(s) somehow continue to be played when I listen to the playlist in question. Crazy...some, but not all! When I go to "remove song from playlist," the so...

  • Newbie
  • I have deleted a number of songs from one of my playlists.  Thing is, some of the said deleted song(s) somehow continue to be played when I listen to the playlist in question.  Crazy...some...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Chill tracks playlist

I've been listening to the Spotify "Chill Tracks" playlist (under genres - electronic/dance) for weeks and just a few days ago they changed it. Is there anyway to get a list of those tracks before the recent change? Had I known they were going to com...

  • Newbie
  • I've been listening to the Spotify "Chill Tracks" playlist (under genres - electronic/dance) for weeks and just a few days ago they changed it. Is there anyway to get a list of those tracks before th...
  • 644 Views
  • 0 replies
  • 5 likes
  • 644 Views
  • 0 replies
  • 5 likes

Superuser Contribution Playlists

Have had my account for some time now - moved to Australia and everything was fine until we went travelling - I have since been getting a pop up saying "you can only log in for 14 days overseas" (along those lines)I have since returned home and I can...

  • Newbie
  • Have had my account for some time now - moved to Australia and everything was fine until we went travelling - I have since been getting a pop up saying "you can only log in for 14 days overseas" (alo...
  • Lee
  • Spotify
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes