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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • YasserS
  • Visitor
  • 11433 Views
  • 76 replies
  • 9 likes
  • Other
  • 11433 Views
  • 76 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20348 Views
  • 9 replies
  • 2 likes
  • Other
  • 20348 Views
  • 9 replies
  • 2 likes

Please stop using so much whitespace in your designs

The web/apps, the help forms -- there are huge buffers around everything and all the fonts are blown up. This isn't making it easier for anybody. You're just making us scroll farther and it's harder to scan text. Note that for accessibility purposes,...

  • Casual Listener
  • The web/apps, the help forms -- there are huge buffers around everything and all the fonts are blown up.  This isn't making it easier for anybody.  You're just making us scroll farther and ...
  • 595 Views
  • 0 replies
  • 0 likes
  • Other
  • 595 Views
  • 0 replies
  • 0 likes

Excluir musicas baixadas

Eu tenho o Spotify Premium e baixei algumas músicas, e eu não quero tirá-las da minha playlist, mas não quero mais ouvi-las off-line, porque o armazenamento está cheio. Como faço para excluir elas sem tirar da minha playlist?

  • Newbie
  • Eu tenho o Spotify Premium e baixei algumas músicas, e eu não quero tirá-las da minha playlist, mas não quero mais ouvi-las off-line, porque o armazenamento está cheio. Como faço para excluir elas se...
  • rafaelive83
  • Roadie
  • 34489 Views
  • 3 replies
  • 12 likes
  • 34489 Views
  • 3 replies
  • 12 likes

Podcasts Disappeared From Web Player

I like listening to podcasts on the web player when I'm at work. I noticed today that there is no "Podcast" button in Genres & Moods. The only podcasts available are comedy, and any in a Featured page. Where are my podcasts?! Also, why haven't they i...

  • Regular
  • I like listening to podcasts on the web player when I'm at work. I noticed today that there is no "Podcast" button in Genres & Moods. The only podcasts available are comedy, and any in a Featured...
  • avince
  • Newbie
  • 4554 Views
  • 11 replies
  • 41 likes
  • Web Player
  • 4554 Views
  • 11 replies
  • 41 likes

Solved!! Playlists and artist stats

I've made a playlist to gather into one spot everything my favorite artist has done (solo, side projects, etc.). Under my "recently played", of course it lists the playlist and not the artist. My question is, when the time comes for end-of-year stats...

  • Casual Listener
  • I've made a playlist to gather into one spot everything my favorite artist has done (solo, side projects, etc.). Under my "recently played", of course it lists the playlist and not the artist. My que...
  • ofkillingchloe
  • Casual Listener
  • 1687 Views
  • 2 replies
  • 0 likes
  • 1687 Views
  • 2 replies
  • 0 likes

streams

does a spotify stream count when the volume of my phone is muted? 

  • Newbie
  • does a spotify stream count when the volume of my phone is muted? 
  • Bethany_Dawn
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Spotify won’t refund a double charge!

I have been trying to arrange a refund of an over charge from Spotify, I was originally paying through Apple (12.99) and changed to Boku (£9.99) but now have charges for both each month, I’ve cancelled Apple but want a refund, Spotify won’t help!!!

  • Newbie
  • I have been trying to arrange a refund of an over charge from Spotify, I was originally paying through Apple (12.99) and changed to Boku (£9.99) but now have charges for both each month, I’ve cancell...
  • Maxim
  • Spotify Star
  • 935 Views
  • 1 replies
  • 0 likes
  • 935 Views
  • 1 replies
  • 0 likes

Alarmify

I was so excited to hear that there was a Spotify alarm app called Alarmify. For what reason have Spotify closed down the free app?

  • Casual Listener
  • I was so excited to hear that there was a Spotify alarm app called Alarmify.   For what reason have Spotify closed down the free app?
  • Kydda
  • Casual Listener
  • 5226 Views
  • 1 replies
  • 11 likes
  • Other
  • 5226 Views
  • 1 replies
  • 11 likes

Superuser Contribution Windows 10 Mobile App Broken

Hello, Since Thursday/Friday last week, the Browse page only half loads and says there is 'nothing found'. You cannot view New Releases etc, they never load. Please fix this, as since Microsoft switched off Groove Music Pass i'm either using Spotify ...

  • Casual Listener
  • Hello,   Since Thursday/Friday last week, the Browse page only half loads and says there is 'nothing found'. You cannot view New Releases etc, they never load. Please fix this, as since Micros...
  • Jack
  • Roadie
  • 1841 Views
  • 8 replies
  • 0 likes
  • Other
  • 1841 Views
  • 8 replies
  • 0 likes

Sonos drops out with iOS Spotify app

I play Spotify from my iPhone to my Sonos speakers, but after a while (sometimes one song) the playback stops and it reverts back to playing on the iPhone if i hit play again. I have to connect again to the Sonos speaker. I don't have this problem wi...

  • Regular
  • I play Spotify from my iPhone to my Sonos speakers, but after a while (sometimes one song) the playback stops and it reverts back to playing on the iPhone if i hit play again. I have to connect again...
  • meppyman
  • Regular
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Why isn't this song on the popular list on the artist's tab??

Trippie Redd is an artist with over 4.7M monthly listeners. He's featured on a song called 'f**k' love' by XXXTENTACION, that has over 157M plays; i am confused as to why this song isnt featured on the 'Popular' list on the artist's (trippie redd's) ...

  • Casual Listener
  • Trippie Redd is an artist with over 4.7M monthly listeners. He's featured on a song called 'f**k' love' by XXXTENTACION, that has over 157M plays; i am confused as to why this song isnt featured on t...
  • phan_times
  • Community Legend
  • 570 Views
  • 3 replies
  • 0 likes
  • music
  • 570 Views
  • 3 replies
  • 0 likes

Spotify Using Hulu Data?

I have a Spotify Premium Student account, and I have also activated my free Hulu account that comes with it. Since then, I have noticed, on more than one occasion, that after I watch a lot of a given TV show on Hulu in a week, a song related to that ...

  • Casual Listener
  • I have a Spotify Premium Student account, and I have also activated my free Hulu account that comes with it.  Since then, I have noticed, on more than one occasion, that after I watch a lot of a...
  • 597 Views
  • 0 replies
  • 1 likes
  • music
  • 597 Views
  • 0 replies
  • 1 likes

Chinese Music Collection - Spotify / Tencent

Spotify & Tencent bought stakes in each others companies December 2017. Is this going to result in an improved & expanded Chinese music collection on Spotify? There are many popular mainland Chinese artists who are missing many albums on Spotify: Sun...

  • Newbie
  • Spotify & Tencent bought stakes in each others companies December 2017.  Is this going to result in an improved & expanded Chinese music collection on Spotify?  There are many popul...
  • 859 Views
  • 0 replies
  • 0 likes
  • 859 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify going into pause mode randomly on Asus laptop, and Android

No, it is not the Bose Sound touch 10, but since it is multiple differentdevices, I selected one of the multiple threads for individual devices.Please forward to hosting appropriate responder, thanks.It has occurred on my Asus laptop, and from two se...

  • Newbie
  • No, it is not the Bose Sound touch 10, but since it is multiple different devices, I selected one of the multiple threads for individual devices. Please forward to hosting appropriate responder, th...
  • Melody
  • Spotify
  • 914 Views
  • 1 replies
  • 0 likes
  • Other
  • 914 Views
  • 1 replies
  • 0 likes

Unable to log in to ONKYO TX-NR525 with family premium account

Dear community, i have a problem with my ONKYO TX-NR525 and Spotify (via Onkyo Remote 3 App), because every time i try to log in - i get this Message: "Login Error. Please check your accoint information. for help with your password, vistit www.spotif...

  • Newbie
  • Dear community,   i have a problem with my ONKYO TX-NR525 and Spotify (via Onkyo Remote 3 App), because every time i try to log in - i get this Message: "Login Error. Please check your accoint...
  • murpsel
  • Gig Goer
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

[Spotify Web Player] Elapsed Time Uses Non-monospaced Font for Digits

The "elapsed time" label of the Spotify Web Player is using a non-monospaced font for digits, which causes a wiggling/jittery horizontal move of the label that hurts the user experience. For more detailed information you can read in the following lin...

  • Casual Listener
  • The "elapsed time" label of the Spotify Web Player is using a non-monospaced font for digits, which causes a wiggling/jittery horizontal move of the label that hurts the user experience.   For...
  • 606 Views
  • 0 replies
  • 1 likes
  • Desktop
    Web Player
  • 606 Views
  • 0 replies
  • 1 likes

Spotify Web Player Elapsed Time Uses Non-monospaced Font for Digits

The "elapsed time" label of the Spotify Web Player is using a non-monospaced font for digits, which causes a wiggling/jittery horizontal move of the label that hurts the user experience. For more detailed information you can read in the following lin...

  • Casual Listener
  • The "elapsed time" label of the Spotify Web Player is using a non-monospaced font for digits, which causes a wiggling/jittery horizontal move of the label that hurts the user experience.   For...
  • 745 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 745 Views
  • 0 replies
  • 1 likes

Gear S3 Playlist shrunk from 400 to 20 songs

I'm a Spotify premium member, recently purchased a Gear S3 (non-4G/LTE), and downloaded a playlist of roughly 400 songs to play offline. When I downloaded the songs, I sat and watched as the counter ticked all the way to 400 - just to be sure. I then...

  • Casual Listener
  •   I'm a Spotify premium member, recently purchased a Gear S3 (non-4G/LTE), and downloaded a playlist of roughly 400 songs to play offline.  When I downloaded the songs, I sat and watc...
  • 415 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 415 Views
  • 0 replies
  • 0 likes

Being able to play with no wifi

Hey Spotify people it would be really great if you could let us people who don’t have premium accounts to be able to play our music with out wifi. I’m not asking for anything else not even letting us being able to pick our own songs or skip without h...

  • Newbie
  • Hey Spotify people it would be really great if you could let us people who don’t have premium accounts to be able to play our music with out wifi. I’m not asking for anything else not even letting us...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes