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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Newbie
  • 8085 Views
  • 56 replies
  • 7 likes
  • Other
  • 8085 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19383 Views
  • 9 replies
  • 2 likes
  • Other
  • 19383 Views
  • 9 replies
  • 2 likes

Web player on mobile

When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load the last page it doesn't load the web player instead ...

  • Newbie
  • When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load th...
  • 1306 Views
  • 0 replies
  • 0 likes
  • 1306 Views
  • 0 replies
  • 0 likes

Heos wireless speakers on multiple spotify accounts

Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan)- Heos AVR - Wired network connection- 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band- 2x Android Smartphone - Both logged in with different Spotify premiums accounts (member...

  • Newbie
  • Hi there   My Setup:   - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan) - Heos AVR - Wired network connection - 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band - 2x Android S...
  • 873 Views
  • 0 replies
  • 0 likes
  • Denon
  • 873 Views
  • 0 replies
  • 0 likes

Spotify App Not Working on Windows Phone 10

I'm using a Microsoft Lumia 640 LTE with Windows Phone 10.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the men...

  • Newbie
  • I'm using a Microsoft Lumia 640 LTE with Windows Phone 10. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or i...
  • Bloginn
  • Casual Listener
  • 6813 Views
  • 14 replies
  • 3 likes
  • Other
  • 6813 Views
  • 14 replies
  • 3 likes

Google home & chromecast gaps while streaming

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...

  • Newbie
  • Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable.   I checked everything....
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

Changing my song's preview?

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!

  • Newbie
  • Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...
  • 2557 Views
  • 0 replies
  • 20 likes
  • 2557 Views
  • 0 replies
  • 20 likes

Cannot login to PS4

Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!

  • Newbie
  • Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!
  • melachupa2018
  • Newbie
  • 557 Views
  • 2 replies
  • 0 likes
  • Other
  • 557 Views
  • 2 replies
  • 0 likes

PS4 App

Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...

  • Newbie
  • Hi,   I'm having some trouble with the Spotify app on PS4.    I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option.  ...
  • marikelowa
  • Casual Listener
  • 560 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 560 Views
  • 1 replies
  • 1 likes

Spotify doesn't work on Sonos in the UAE

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...

  • Visitor
  • The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Superuser Contribution There is a device connected (Roberts iStream 2) to my Spotify that doesn´t exist.

My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it? Thanks!

  • Newbie
  • My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it?   Thanks!
  • Rosie_fieldhous
  • Newbie
  • 1069 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1069 Views
  • 2 replies
  • 0 likes

2017 wrapped

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

  • Newbie
  • Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

Solved!! Won't Post to Facebook?

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've noticed about a week or two ago, it stopped doing this. ...

  • Casual Listener
  • So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've notic...
  • sidboswell
  • Casual Listener
  • 81822 Views
  • 594 replies
  • 8 likes
  • 81822 Views
  • 594 replies
  • 8 likes

Spotify on Windows app won't connect to Sonos Speaker

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. The mobile app is fine though but doesn't offer the full ran...

  • Newbie
  • The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device.   It was okay up until just before Christmas but now it won't connect. ...
  • 730 Views
  • 0 replies
  • 0 likes
  • 730 Views
  • 0 replies
  • 0 likes

Solved!! Where is offline music stored?

Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Will i be able to clean that space up?

  • Casual Listener
  • Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Wi...
  • Dev888
  • Newbie
  • 75062 Views
  • 10 replies
  • 0 likes
  • 75062 Views
  • 10 replies
  • 0 likes

More relevant radio

Update from Spotify staff: "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we will continue to pass this feedback to the Radio teams--who are...

  • Newbie
  • Update from Spotify staff:   "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we w...
  • r3lau
  • Newbie
  • 11362 Views
  • 62 replies
  • 141 likes
  • Other
  • 11362 Views
  • 62 replies
  • 141 likes

Family members with the same address not being able to join Family Plan

2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the Family Plan. I have already tried tetsing by making ...

  • Newbie
  • 2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the F...
  • vitornash
  • Newbie
  • 609 Views
  • 1 replies
  • 0 likes
  • Other
  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Spotify web player is stuck, across browsers and across devices

My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clicking to play another album, that album actually doe...

  • Casual Listener
  • My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clic...
  • nothankyou41
  • Casual Listener
  • 1647 Views
  • 2 replies
  • 2 likes
  • 1647 Views
  • 2 replies
  • 2 likes

Solved!! Spotify Connect (desktop app) support for Harman Kardon Aura

I've been trying to find a solution to my problem, in vain. I own a Harman Kardon Aura speaker which, according to www.spotifygear.com, is a supported device for Spotify Connect purposes. And indeed, when it comes to sending music from portable devic...

  • Casual Listener
  •   I've been trying to find a solution to my problem, in vain.   I own a Harman Kardon Aura speaker which, according to www.spotifygear.com, is a supported device for Spotify Co...
  • BRG0101
  • Newbie
  • 22473 Views
  • 22 replies
  • 0 likes
  • Other
  • 22473 Views
  • 22 replies
  • 0 likes

Spotify Connect: Denon Disconnecting Regularly (possible Android related issue)

Hi, I have a Denon network music player that I use to play Spotify using Spotify Connect. In the last week the connection has become very unreliable to the point that if I even turn on a Android phone/tablet the Spotify stream to the player is lost. ...

  • Music Fan
  • Hi,   I have a Denon network music player that I use to play Spotify using Spotify Connect. In the last week the connection has become very unreliable to the point that if I even turn on ...
  • gavpeloton
  • Music Fan
  • 5635 Views
  • 11 replies
  • 0 likes
  • Denon
  • 5635 Views
  • 11 replies
  • 0 likes

Aussie Classic 100

Please do not bow to idealogues in the music industry trying to dictate who can post a play list and who cannot. I am refering to the Australia Day playlist compiled by Cory Bernardi. Let people be free to choose, play and listen to whomever they wan...

  • Newbie
  • Please do not bow to idealogues in the music industry trying to dictate who can post a play list and who cannot. I am refering to the Australia Day playlist compiled by Cory Bernardi. Let people be f...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Mixed up artists - Baton Rouge

Hello, I noticed there's a problem with the related artists of Baton Rouge (French punk) - they are from completely different genre (glam rock). You can see the related artists here. There are two bands called Baton Rouge. One is an American band and...

  • Newbie
  • Hello,    I noticed there's a problem with the related artists of Baton Rouge (French punk) - they are from completely different genre (glam rock). You can see the related artists he...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes