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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • GhostGem
  • Newbie
  • 20334 Views
  • 123 replies
  • 13 likes
  • Other
  • 20334 Views
  • 123 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22079 Views
  • 9 replies
  • 2 likes
  • Other
  • 22079 Views
  • 9 replies
  • 2 likes

Is it possible to transfer playlists to a new account and keep the date added for each song?

I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists say when I added each song to just make copies. Even...

  • Newbie
  • I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists s...
  • Isaac244
  • Newbie
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Onkyo NR818 connect

Good morning,I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data.I found that compatibility with some onkyo products has been removed but not with this mo...

  • Casual Listener
  • Good morning, I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data. I found that compatibility with ...
  • djordand
  • Casual Listener
  • 1615 Views
  • 2 replies
  • 1 likes
  • Connect
    music
    Onkyo
  • 1615 Views
  • 2 replies
  • 1 likes

Spotify Xbox One Problems

ok so ive premium account which i purchased to use with my xbox one. however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature simply doesnt work? cant search for an artist? cant sear...

  • Newbie
  • ok so ive premium account which i purchased to use with my xbox one.  however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature...
  • stratosnn
  • Composer
  • 1628 Views
  • 1 replies
  • 0 likes
  • 1628 Views
  • 1 replies
  • 0 likes

Embedded Music only Plays for 30 seconds (and opens spotify player)

I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it opens the app. I want the full song to play on the website a...

  • Newbie
  • I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it open...
  • 1166 Views
  • 0 replies
  • 1 likes
  • Other
  • 1166 Views
  • 0 replies
  • 1 likes

Solved!! No sound on web player

With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (c) the volume control in Windows is up (d) I can ge...

  • Casual Listener
  • With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (...
  • fbloginnoname
  • Casual Listener
  • 75995 Views
  • 12 replies
  • 9 likes
  • 75995 Views
  • 12 replies
  • 9 likes

Solved!! Playstation 4 and PS Music support in Romania?

Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music.Today, i noticed that Spotify and PlayStation Music are not available in Romania.My question is: Will it be available and it is a matt...

  • Regular
  • Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music. Today, i noticed that Spotify and PlayStation Music are not available in Rom...
  • codyjayro
  • Regular
  • 1122 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 1122 Views
  • 2 replies
  • 0 likes

CAM presale code for Portland?????

Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code???? How do I get one????

  • Newbie
  • Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code????  How do I get one????  
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

504 Gateway Time-out on the iframe

I have a music blog and I usually features the record from Spotify with the usually embedded code but now, this happenshttps://prnt.sc/iqp2ueWhen I post it in my editor or the post it's all good https://prnt.sc/iqp3ya

  • Casual Listener
  • I have a music blog and I usually features the record from Spotify with the usually embedded code but now, this happens https://prnt.sc/iqp2ue When I post it in my editor  or the post it's all...
  • NicoCaldo
  • Casual Listener
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Pitching for Video Series

Is there anybody out in Spotifyland with contacts regarding pitching ideas for the Video Series? Somebody in development, maybe?

  • Newbie
  • Is there anybody out in Spotifyland with contacts regarding pitching ideas for the Video Series? Somebody in development, maybe? 
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

Cannot connect to Spotify from Savant app

I use an app called Savant to manage our music, DirecTV and AppleTV. Unfortnately, I can connect to Sirius via the Savant music app, but cannot connect to Spotify via Savant. Anyone else have this problem?

  • Newbie
  • I use an app called Savant to manage our music, DirecTV and AppleTV. Unfortnately, I can connect to Sirius via the Savant music app, but cannot connect to Spotify via Savant. Anyone else have this pr...
  • Danamatt
  • Casual Listener
  • 12405 Views
  • 6 replies
  • 6 likes
  • 12405 Views
  • 6 replies
  • 6 likes

Lots of 404s when accessing website from Israel

It seems you have a redirect in place, that adds "/il" to all the links when browsing from Israel. I assume this is to provide more localized content.However be aware that within 5 minutes of browsing the website, I've encountered several 404 errors....

  • Casual Listener
  • It seems you have a redirect in place, that adds "/il" to all the links when browsing from Israel. I assume this is to provide more localized content. However be aware that within 5 minutes of brows...
  • nasht00
  • Casual Listener
  • 567 Views
  • 1 replies
  • 0 likes
  • Other
  • 567 Views
  • 1 replies
  • 0 likes

problem with web player

Hi, since yesterday spotify web player started skipping songs continuosly without playing them. It's fine in my phone app and desktop app but web player isn't working.

  • Casual Listener
  • Hi, since yesterday spotify web player started skipping songs continuosly without playing them. It's fine in my phone app and desktop app but web player isn't working. 
  • Lisanne27
  • Casual Listener
  • 1719 Views
  • 7 replies
  • 2 likes
  • 1719 Views
  • 7 replies
  • 2 likes

Problem linking to PS4

Hi, I wanted to link my Spotify account to my PS4 but because I already linked it to an account in the past I can't. The problem is, that I don't have access to that first account that was linked so I can't unlink it. I would like to be able to do it...

  • Newbie
  • Hi, I wanted to link my Spotify account to my PS4 but because I already linked it to an account in the past I can't. The problem is, that I don't have access to that first account that was linked so ...
  • phan_times
  • Community Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • music
    Other
    PlayStation
    Sony
  • 584 Views
  • 1 replies
  • 0 likes

Can't reinstall Spotify app on Windows Phone

I had Spotify installed to an SD card for my Windows phone. I recently bought a new SD card, but when I try to reinstall Spotify to either the card or the phone itself, I get an error. Help?

  • Newbie
  • I had Spotify installed to an SD card for my Windows phone.  I recently bought a new SD card, but when I try to reinstall Spotify to either the card or the phone itself, I get an error.  He...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

cannot link Spotify to Alexa /Echo Show

Hi,I cannot connect Spotify to Alexa. I can see the option to chose Spotify in Alexa IOs app, but cannot select. I have Spotify account with adress in Denmark, paid with Danish Creditcard and I have a Danish location on both Alexa account and Echo sh...

  • Newbie
  • Hi, I cannot connect Spotify to Alexa. I can see the option to chose Spotify in Alexa IOs app, but cannot select.  I have Spotify account with adress in Denmark, paid with Danish Creditcard an...
  • 1185 Views
  • 0 replies
  • 1 likes
  • 1185 Views
  • 0 replies
  • 1 likes

Ads from other apps pause Spotify- how to change this?

How do I stop advertising video sounds from pausing the music I stream on my Spotify (premium) account? sometimes it doesn’t pause and I hear both the music from the ad and Spotify which i could live with if this were always the case. but I’d prefer ...

  • Newbie
  • How do I stop advertising video sounds from pausing the music I stream on my Spotify (premium) account?   sometimes it doesn’t pause and I hear both the music from the ad and Spotify which i c...
  • Sebasty
  • Community Legend
  • 8772 Views
  • 1 replies
  • 1 likes
  • 8772 Views
  • 1 replies
  • 1 likes

Samsung smart tv app dark mode feature request

I'd really appreciate the ability to turn the screen off/dark when doing playback from a list. The TV sits in the middle of the living room and is really handy for playing music but I'd like it to look like it's just turned off while playing. I can c...

  • Casual Listener
  • I'd really appreciate the ability to turn the screen off/dark when doing playback from a list. The TV sits in the middle of the living room and is really handy for playing music but I'd like it to lo...
  • 2137 Views
  • 0 replies
  • 15 likes
  • Samsung
  • 2137 Views
  • 0 replies
  • 15 likes

Spotify Web Browser skips everything?

I can't listen to anything because Spotify keeps auto skipping everything. I tried two different browsers and it does the same thing. Can I get some help please?

  • Visitor
  • I can't listen to anything because Spotify keeps auto skipping everything. I tried two different browsers and it does the same thing. Can I get some help please?
  • Rodin1
  • Casual Listener
  • 983 Views
  • 3 replies
  • 2 likes
  • 983 Views
  • 3 replies
  • 2 likes

Please Add Spotify Radio Function to Sonos

When starting music from Spotify on my Sonos system, it keeps interrupting, and I get a message that says (translated): "Playing from Spotify was stopped since playing was started from another room, or another unit. Spotify limits the number of simul...

  • Newbie
  • When starting music from Spotify on my Sonos system, it keeps interrupting, and I get a message that says (translated): "Playing from Spotify was stopped since playing was started from another room, ...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes