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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

79844 Views

9 replies

4 likes

  • 79844 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42692 Views

232 replies

21 likes

Other
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  • 232 replies
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Coltrane album "First Meditations" not playing

The album is there, but all the songs are complete silence. I've reinstalled on computer and phone. Several other threads have been opened here on Spotify help about this exact issue with this album (here's one https://community.spotify.com/t5/Ongoin...

Newbie

The album is there, but all the songs are complete silence. I've reinstalled on computer and phone.  Several other threads have been opened here on Spotify help about this exact issue with this ...

394 Views

0 replies

0 likes

Other
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Spotify limited edition headset broke. how can i replace/fix it?

Hi, A few years ago due to working in a partnership with spotify i was gifted a limited edition spotify headset that i've been using proudly not only because they are "unique" but also because the sound quality and microphone quality are superb. Unfo...

Newbie

Hi,   A few years ago due to working in a partnership with spotify i was gifted a limited edition spotify headset that i've been using proudly not only because they are "unique" but also becau...

z3r0_b00t3r

Newbie

838 Views

1 replies

0 likes

Other
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  • 1 replies
  • 0 likes

Superuser Contribution help ME

I can't understand why this words are keep appearing TT PLZ help me!!!!!

Newbie

I can't understand why this words are keep appearing TT PLZ help me!!!!!

Melody

Spotify

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Family: Error Premium is needed

Hello, our Yamaha N560-Receivers display an error message during connection from Spotify Premium Family, that we need Premium for connection. But we have Premium Family and it worked fine till last week. Any Suggestions?Thanks

Casual Listener

Hello,   our Yamaha N560-Receivers display an error message during connection from Spotify Premium Family, that we need Premium for connection. But we have Premium Family and it...

Andreas_P

Casual Listener

1530 Views

4 replies

1 likes

Connect
Other
  • 1530 Views
  • 4 replies
  • 1 likes

Spotify Connect doesn't connect with Pioneer

Spotify doesn't connect with my Pioneer XW-SMA3 anymore.It always worked untill a few days.Spotify can find the Device, but it will not connect. I have the most recent firmware and everything is up to date.My pioneer app does work, so it's not a netw...

Casual Listener

Spotify doesn't connect with my Pioneer XW-SMA3 anymore. It always worked untill a few days. Spotify can find the Device, but it will not connect.   I have the most recent firmware and every...

sauliusk

Newbie

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
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Solved!! Printing Spotify Scanner

I wanted to know if I could still scan the Spotify code if it was printed out.

Newbie

I wanted to know if I could still scan the Spotify code if it was printed out.

sophya_anthonela

Visitor

61877 Views

2 replies

1 likes

  • 61877 Views
  • 2 replies
  • 1 likes

Fix Recommended Songs to actually be based on my playlist

So until now I actually believed that the recommended songs section is calculated based on the songs I have in my playlist (because that's what it says..)However, I've recently realized that this isn't the case. I have one main playlist that has 250 ...

Newbie

So until now I actually believed that the recommended songs section is calculated based on the songs I have in my playlist (because that's what it says..) However, I've recently realized that this i...

1234 Views

0 replies

8 likes

Other
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  • 0 replies
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Maybe fix long going bugs of spotify connect not working properly

Hi guys! here is a fantastic idea for you! Whenever using spotify connect and shuffle over a large playlist, it only shuffles the top 100 songs in that playlist. This **bleep** stain bug has been around for super long and several threads and many peo...

Newbie

Hi guys!   here is a fantastic idea for you!   Whenever using spotify connect and shuffle over a large playlist, it only shuffles the top 100 songs in that playlist. 😄   This **...

574 Views

0 replies

1 likes

All Platforms
Connect
  • 574 Views
  • 0 replies
  • 1 likes

Superuser Contribution Re-ordering playlists on the left side in desktop app

Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.

Roadie

Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.

Jemi

Spotify Legend

485 Views

1 replies

0 likes

Other
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  • 1 replies
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How can I change the date of adding a song to a playlist? Is it possible?

(Sorry, my English isn't very good.)How can I change the date displayed next to a song added to a playlist?This is very important to me because I want a specific date to be displayed with this song, but it displays different than it should be.I've tr...

Newbie

(Sorry, my English isn't very good.) How can I change the date displayed next to a song added to a playlist? This is very important to me because I want a specific date to be displayed with this so...

1994 Views

0 replies

2 likes

Other
  • 1994 Views
  • 0 replies
  • 2 likes

Solved!! When Spotify will launch in Russia and different countries of CIS?

You planned to be launched in 2014. Now it's 2018. So when Spotify will launch in Russia and different countries of CIS? VK Music is now unusable. $2,49 for this awful service? No way! If you launch your servise in Russia, Spotify will become the mos...

Newbie

You planned to be launched in 2014. Now it's 2018. So when Spotify will launch in Russia and different countries of CIS? VK Music is now unusable. $2,49 for this awful service? No way! If you launch ...

Sebasty

Community Legend

4738 Views

1 replies

6 likes

Other
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  • 1 replies
  • 6 likes

What happened to KANA-BOON?

An entire album is gone since a time ago. Do only I have this problem? If not, what happened? And will it ever come back? https://open.spotify.com/album/3XfcRL9lvavzkYOkVt9GtD

Newbie

An entire album is gone since a time ago. Do only I have this problem? If not, what happened? And will it ever come back?   https://open.spotify.com/album/3XfcRL9lvavzkYOkVt9GtD

Blue02

Casual Listener

6328 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Soptify can't forget Sonos speakers?

Hello! I have Spotify Family subscription and when connecting my own account to Sonos that gave access to Sonos speakers for my children too. I don't want that. Seems there's no way in Sonos to turn this off. So I tought I might go into my childrens ...

Music Fan

Hello!   I have Spotify Family subscription and when connecting my own account to Sonos that gave access to Sonos speakers for my children too. I don't want that.   Seems there's no way...

537 Views

0 replies

0 likes

  • 537 Views
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Merch Section showing wrong artist

Whatever algorithm is used to display artist Merch on their artist page seems to not account for white space characters (or something). While viewing the page for band "Man Man", merchandise for "Man" shows up.

Newbie

Whatever algorithm is used to display artist Merch on their artist page seems to not account for white space characters (or something).   While viewing the page for band "Man Man", merchandise...

952 Views

0 replies

0 likes

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Racism is not accepted in songs!

How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not realise how much it affects my son´s mind. He is 8 years...

Newbie

How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not reali...

E-102γ

Regular

1218 Views

1 replies

1 likes

  • 1218 Views
  • 1 replies
  • 1 likes

Superuser Contribution Web Player Genres & Moods

I usually listen to Spotify during work; music helps me code. So I was pumping out a rock playlist and wanted to look for a different rock playlist today only to find out that the entire Rock category under Genres & Moods is gone. Don't know if this ...

Casual Listener

I usually listen to Spotify during work; music helps me code. So I was pumping out a rock playlist and wanted to look for a different rock playlist today only to find out that the entire Rock categor...

Jemi

Spotify Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Web Player Search Limitations

Spotify Web Player has so many search limitations. It does not allow me to search friends or podcasts--Two things that I feel are very basic and supposed to be an integral part of Spotify. Anyone have any ideas on why this is?

Newbie

Spotify Web Player has so many search limitations. It does not allow me to search friends or podcasts--Two things that I feel are very basic and supposed to be an integral part of Spotify. Anyone hav...

471 Views

0 replies

0 likes

Other
  • 471 Views
  • 0 replies
  • 0 likes