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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

57253 Views

7 replies

4 likes

  • 57253 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

bradstreetfarmer

Casual Listener

37640 Views

212 replies

18 likes

Other
  • 37640 Views
  • 212 replies
  • 18 likes

spotify promotion

Hello Team This is souravkamboj How are you,i am a freelancer and I want to start a natural promotion gig through social media on fiverr so I need your guidelines for creating my gig on fiverr.Regards souravkamboj777

Casual Listener

Hello Team This is souravkamboj How are you,i am a freelancer and I want to start a natural promotion gig through social media on fiverr so I need your guidelines for creating my gig on fiverr. Rega...

milj

Casual Listener

670 Views

1 replies

0 likes

Music
  • 670 Views
  • 1 replies
  • 0 likes

open.spotify.com

Might want to fix your **bleep** webapp? thank you.

Regular

Might want to fix your **bleep** webapp? thank you.

Sebasty

Community Legend

4189 Views

7 replies

0 likes

  • 4189 Views
  • 7 replies
  • 0 likes

Solved!! Some Songs Grayed out

Never used this service before, but I searched for a song from an ozzy osbourne cd that I can't seem to find. Its the Black Rain Tour Edition and the Song is I can't save you. However after signing up for the site and trying to play it, thats a big f...

Casual Listener

Never used this service before, but I searched for a song from an ozzy osbourne cd that I can't seem to find.  Its the Black Rain Tour Edition and the Song is I can't save you.  However aft...

JeffB4

Casual Listener

3182 Views

2 replies

0 likes

  • 3182 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting an audiobook on a Spotify public playlist

I have a comedy audiobook on Spotifyhttps://open.spotify.com/album/1Z4PN3bdr1TyPKK3923pXF How can I get it submited/listed/noticed with this user? >https://open.spotify.com/user/audiobooksofficial Specifically this list:https://open.spotify.com/user/...

Casual Listener

I have a comedy audiobook on Spotify https://open.spotify.com/album/1Z4PN3bdr1TyPKK3923pXF   How can I get it submited/listed/noticed with this user? > https://open.spotify.com/user/...

Biks

Casual Listener

781 Views

2 replies

0 likes

Other
  • 781 Views
  • 2 replies
  • 0 likes

[XboxOne] Music playing with feedback

Hey, when I listen to music with spotify on my xbox it sounds like the songs I play are started two times.. But with an interval of like 0.3 seconds so I hear a lot of feedback and that is not nice..

Newbie

Hey, when I listen to music with spotify on my xbox it sounds like the songs I play are started two times.. But with an interval of like 0.3 seconds so I hear a lot of feedback and that is not nice.....

stratosnn

Composer

559 Views

1 replies

0 likes

Other
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Integrating Spotify Sign In with music blog

I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if needed. I'd like to be able to do the same thing t...

Newbie

I am trying to add a "Sign In With Spotify" - "Connect with Spotify" feature to my music site. The website is based on wordpress now, but would be willing to change over to another hosting service if...

Melody

Spotify

900 Views

1 replies

0 likes

Connect
  • 900 Views
  • 1 replies
  • 0 likes

Volume Normalization Xbox One

Hello,I am having issues when listening to a playist on my Xbox One and playing a game at the same time. The volume is all over the place between tracks and I am constantly having to pause and adjust.It would be great if there was a volume normalizat...

Newbie

Hello, I am having issues when listening to a playist on my Xbox One and playing a game at the same time.   The volume is all over the place between tracks and I am constantly having to ...

lil_l0st

Casual Listener

2581 Views

1 replies

1 likes

Music
  • 2581 Views
  • 1 replies
  • 1 likes

When I use Sort Your Music it says "Trouble getting the user profile"

When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile" Link: http://sortyourmusic.playlistmachinery.com/

Visitor

When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile"   Link: http://sortyourmusic.playlistmachinery.com/

frondonr

Newbie

2206 Views

2 replies

8 likes

Other
  • 2206 Views
  • 2 replies
  • 8 likes

Superuser Contribution Cast Spotify Video

Spotify now has video but I am unable to cast the audio or video anywhere. I mainly use Google home(s) but thought I would have the ability to cast the video to my tv via Chromecast. Am I missing something?

Newbie

Spotify now has video but I am unable to cast the audio or video anywhere. I mainly use Google home(s) but thought I  would have the ability to cast the video to my tv via Chromecast.  Am I...

Domer90

Casual Listener

12686 Views

14 replies

7 likes

  • 12686 Views
  • 14 replies
  • 7 likes

Fire TV Stick showing twice in Spotify

Hi I have a single Amazon Fire TV Stick on my home network, called "Nic's Fire TV Stick". However from my phone or my laptop, if I want to transfer my activity to it, I see TWO "Amazon Fire TV Stick" in the list; and no "Nic's Fire TV Stick". I have ...

Music Fan

Hi  I have a single Amazon Fire TV Stick on my home network, called "Nic's Fire TV Stick". However from my phone or my laptop, if I want to transfer my activity to it, I see TWO "Amazon Fire TV...

stonelaughter

Music Fan

687 Views

1 replies

0 likes

Connect
Other
  • 687 Views
  • 1 replies
  • 0 likes

Lost songs! :(

Hello, I´ve had some playlists for more than a year and I have just discovered that some songs are gone. This is not because they are no longer available. I do not understand what hapenned...I've tried on playlist recovery but also has nothing to do ...

Newbie

Hello,  I´ve had some playlists for more than a year and I have just discovered that some songs are gone. This is not because they are no longer available. I do not understand what hapenned... ...

user-removed

Not applicable

601 Views

1 replies

0 likes

Music
  • 601 Views
  • 1 replies
  • 0 likes

Solved!! On Web Player, the songs are playing but the audio isn't. Anyone have any suggestions?

Hi all, the title basically explains itself. Any thoughts or ideas as to why, and what I can do to fix it?

Casual Listener

Hi all, the title basically explains itself. Any thoughts or ideas as to why, and what I can do to fix it?

gweather

Casual Listener

948 Views

2 replies

0 likes

WP 8
  • 948 Views
  • 2 replies
  • 0 likes

Feedback Culture

Hi Spotify, I was just listening to a new format of a german online marketing podcast ask OMR (https://open.spotify.com/episode/7qozMo2SWoh5DUSOUUV7R9?si=3_HeIfq1TXmGgK4g-Ec28Q check it out!). They put a link in the podcast description to share links...

Newbie

Hi Spotify,  I was just listening to a new format of a german online marketing podcast ask OMR (https://open.spotify.com/episode/7qozMo2SWoh5DUSOUUV7R9?si=3_HeIfq1TXmGgK4g-Ec28Q check it out!)....

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Music randomly pauses when connected to BT speaker

Hey guys, so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now... listening to some sick beats when all of a sudden my spotify pauses, and continues consecutively until I get frustrated and give up. I have solved it so...

Newbie

Hey guys,   so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now...   listening to some sick beats when all of a sudden my spotify pauses, and contin...

slahtahaus

Visitor

63702 Views

6 replies

4 likes

Other
  • 63702 Views
  • 6 replies
  • 4 likes

Solved!! Bring back Artist Explorer

Please bring back the https://artistexplorer.spotify.com/ . It was so greate tool to explore music and create playlists.

Roadie

Please bring back the https://artistexplorer.spotify.com/ . It was so greate tool to explore music and create playlists.

MattSuda

Spotify Star

1639 Views

3 replies

0 likes

Music
  • 1639 Views
  • 3 replies
  • 0 likes

Artist pages for DJ Falco are shown as two separate artists.

Though they are supposed to be shown as one artist as I (DJ Falco) distributed my songs under two different genres: alternative and dance but when I distributed those to Spotify via Routenote, it shown as two different artists, which it is supposed t...

Casual Listener

Though they are supposed to be shown as one artist as I (DJ Falco) distributed my songs under two different genres: alternative and dance but when I distributed those to Spotify via Routenote, it sho...

364 Views

0 replies

0 likes

Other
  • 364 Views
  • 0 replies
  • 0 likes

Alexa+Spotify only works on 1 of 2 echo dots

Hi.I have 2 dots on the same network and as far as I can tell configured identically and registered to the same Amazon account. I've gone through the linking process with Alexa numerous times. All appears to be successful. I'm testing each echo dot i...

Newbie

Hi. I have 2 dots on the same network and as far as I can tell configured identically and registered to the same Amazon account.     I've gone through the linking process with Alexa...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Google Home Mini Automatically Shuffles Songs

When I ask my Google Home Mini to play songs, whether it be through my library or a playlist, it plays on shuffle. I've tried telling it to turn off shuffle and turning shuffle off on my phone, and the problem keeps popping back up. Also, I have prem...

Newbie

When I ask my Google Home Mini to play songs, whether it be through my library or a playlist, it plays on shuffle. I've tried telling it to turn off shuffle and turning shuffle off on my phone, and t...

natwood

Newbie

1907 Views

1 replies

5 likes

  • 1907 Views
  • 1 replies
  • 5 likes

Spotify playlist amazon echo

I have just purchased an amazon echo, and have set Spotify up as the default media player. I have asked Alexa to play a playlist, to which she understands, but the playlist always starts from the very bottom track. I have the playlist listed as recen...

Newbie

I have just purchased an amazon echo, and have set Spotify up as the default media player.    I have asked Alexa to play a playlist, to which she understands, but the playlist always star...

724 Views

0 replies

1 likes

  • 724 Views
  • 0 replies
  • 1 likes