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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

59988 Views

7 replies

4 likes

  • 59988 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

gdaley89

Visitor

38231 Views

213 replies

18 likes

Other
  • 38231 Views
  • 213 replies
  • 18 likes

Would a Spotify Connect car stereo controlled through my cellphone burn cell data?

I'm considering a couple of different car stereos. One of them has Spotify Connect. I'm a premium subscriber, and I'll likely be making several road trips in the next few months. Since cell data plans are so restrictive, I'd like it if I could listen...

Newbie

I'm considering a couple of different car stereos. One of them has Spotify Connect. I'm a premium subscriber, and I'll likely be making several road trips in the next few months. Since cell data...

216 Views

0 replies

0 likes

Connect
  • 216 Views
  • 0 replies
  • 0 likes

I couldn't get verify by Twitter

Hello, When I'm trying to get verified by Spotify Artist Page via Twitter Connect, I'm having an issue about like this on Speed up your request page;"504 Gateway Time-out"nginxHow can I solve this?

Newbie

Hello,   When I'm trying to get verified by Spotify Artist Page via Twitter Connect, I'm having an issue about like this on Speed up your request page; "504 Gateway Time-out" nginx H...

471 Views

0 replies

0 likes

Connect
  • 471 Views
  • 0 replies
  • 0 likes

VIZIO Smart TV App

I want to echo other users that I am very upset the VIZIO Smart TV app is being taken offline. It doesn't help that Spotify keeps telling me I can go buy a video game console or HDMI dongle to replace the native app functionality. That's not convenie...

Newbie

I want to echo other users that I am very upset the VIZIO Smart TV app is being taken offline. It doesn't help that Spotify keeps telling me I can go buy a video game console or HDMI dongle to replac...

778 Views

0 replies

5 likes

  • 778 Views
  • 0 replies
  • 5 likes

Spotify Ads Filters

The **bleep** is with the increase in ads Spotify. Pandora from now on lol

Newbie

The **bleep** is with the increase in ads Spotify. Pandora from now on lol

user-removed

Not applicable

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Song Library as a newbie

Ok, I am a newbie to spotify coming from Pandora and VERY briefly Iheart radio. I have been in contact with @spotifycares trying to figure out how to do things in a way I am familiar with and need more help then 144 characters can offer. On Pandora y...

Newbie

Ok,  I am a newbie to spotify coming from Pandora and VERY briefly Iheart radio. I have been in contact with @spotifycares trying to figure out how to do things in a way I am familiar with and n...

HetzeFetze

Roadie

639 Views

2 replies

0 likes

Web Player
Windows
  • 639 Views
  • 2 replies
  • 0 likes

Disconnect from Device (Bose Sound Touch)

When i was on vacation, i connected my spotify to a Bose Sound Touch System. Apparently i forgot to log it off because this guy uses my account....I changed my password and disconnected all devices but he is still using my account. Any ideas on how t...

Newbie

When i was on vacation, i connected my spotify to a Bose Sound Touch System. Apparently i forgot to log it off because this guy uses my account.... I changed my password and disconnected all devices...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

Solved!! Ask music

How do i ask for a song? I would like to ask: Travis Scott - Swang

Casual Listener

How do i ask for a song? I would like to ask: Travis Scott - Swang

gryffyn

Roadie

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

How long until FB email change goes through

I'm currently a student who made their account with the student discount through facebook. Since then, I'm still in school, but I changed my email and didn't realize all of my Spotify emails were going to my old email, including emails sent to NOTIFY...

Casual Listener

I'm currently a student who made their account with the student discount through facebook.   Since then, I'm still in school, but I changed my email and didn't realize all of my Spotify e...

265 Views

0 replies

0 likes

Other
  • 265 Views
  • 0 replies
  • 0 likes

Spotify with alexa on amazon firestick

Anybody any ideas? i have linked my spotify through the alexa app and set it as default music player but when i ask alexa to play anything she says unsupported on this device.

Newbie

Anybody any ideas? i have linked my spotify through the alexa app and set it as default music player but when i ask alexa to play anything she says unsupported on this device.

1146 Views

0 replies

0 likes

  • 1146 Views
  • 0 replies
  • 0 likes

Constant play from playlist

I've created my playlist. How can do auto play without manually have to select each song.

Newbie

I've created my playlist. How can do auto play without manually have to select each song. 

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Local files won't play on PS4 or amplifier.

I have added a source on my laptop which contains MP3 music, included this music in a playlist and downloaded the playlist to be able to play it off line. it works well from my computer and from my iPhone, even when I'm in my car and connected via Bl...

Casual Listener

I have added a source on my laptop which contains MP3 music, included this music in a playlist and downloaded the playlist to be able to play it off line.   it works well from my computer and ...

marcvi

Casual Listener

961 Views

1 replies

0 likes

  • 961 Views
  • 1 replies
  • 0 likes

Solved!! Adding to (lengthy) playlist/Bringing new tracks to the top

At the moment, I move the newly added tracks to the top manually, which is time-consuming and hit-or-miss. Is there a way of making this happen automatically? Or of moving newly added tracks in one block?

Newbie

At the moment, I move the newly added tracks to the top manually, which is time-consuming and hit-or-miss. Is there a way of making this happen automatically? Or of moving newly added tracks in one b...

Hubo

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Stock market

Allow current subscribers the opportunity to buy stock if/when y'all go public.

Newbie

Allow current subscribers the opportunity to buy stock if/when y'all go public.

405 Views

0 replies

1 likes

All Platforms
Other
  • 405 Views
  • 0 replies
  • 1 likes

Playlist Search by Artist Cross-reference

My Good Dudes, Enquiring: Can you use a search function including multiple exclusive search terms to bring up public playlists featuring those artists?id est, something to the effect of Search: Playlists (Artist) "Bey"+"RhiRhi"-"Katy Perry" Thanks he...

Newbie

My Good Dudes,   Enquiring: Can you use a search function including multiple exclusive search terms to bring up public playlists featuring those artists? id est, something to the effect ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Web Browser Shuffles Only Most Recently Added Songs

My playlist will only shuffle the 100ish out of 2000 most recently added songs. This makes listening on the web browser essentially useless. I had heard that if I organize my songs by title instead of date added, this problem no longer persists. Howe...

Newbie

My playlist will only shuffle the 100ish out of 2000 most recently added songs. This makes listening on the web browser essentially useless. I had heard that if I organize my songs by title instead o...

315 Views

0 replies

1 likes

Web Player
Windows
  • 315 Views
  • 0 replies
  • 1 likes

Marantz SR5011 no longer showing in available devices list

Until about 2 weeks ago I was able to play Spotify from any device in my home through my Marantz SR5011. It would show in the available devices list, I would select it, the receiver would turn on, switch to the spotify channel and play.For some reaso...

Regular

Until about 2 weeks ago I was able to play Spotify from any device in my home through my Marantz SR5011. It would show in the available devices list, I would select it, the receiver would turn on, sw...

kvwielink

Regular

5388 Views

11 replies

4 likes

Connect
Marantz
  • 5388 Views
  • 11 replies
  • 4 likes

Spotify and Onkyo TX8050: knock out.

As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change. Affected Models:A/V Receivers: TX-NR509, TX-NR579, TX-NR609, TX-N...

Casual Listener

As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change.  Affecte...

Poco

Newbie

2419 Views

4 replies

1 likes

Account
  • 2419 Views
  • 4 replies
  • 1 likes

Web player playlist failed to load

Today I keep getting this message from web player and my playlists just won't show up on page. But there is no such issue on my desktop app nor my iOS version app. Besides this issue there is no other problem on my web player. I still can search and ...

Casual Listener

Today I keep getting this message from web player and my playlists just won't show up on page. But there is no such issue on my desktop app nor my iOS version app. Besides this issue there is no othe...

420 Views

0 replies

0 likes

Web Player
  • 420 Views
  • 0 replies
  • 0 likes

Solved!! Onkyo and spotify login error

Hello. I have a problem . My onkyo nr609 receiver cannot log in to spotify(premium) . Maybe you have information in this problem??

Casual Listener

Hello. I have a problem . My onkyo nr609 receiver cannot log in to spotify(premium) . Maybe you have information in this problem??

penarthur

Gig Goer

3704 Views

5 replies

1 likes

  • 3704 Views
  • 5 replies
  • 1 likes

Spotify to drop support for Pioneer

Just had a email to say Spotify will drop support for pioneer wireless speakers. I connect using spotify connect via my iPhone. Is there likely to be a third party app or work around i can use or will I have 2 useless speakers?

Newbie

Just had a email to say Spotify will drop support for pioneer wireless speakers. I connect using spotify connect via my iPhone. Is there likely to be a third party app or work around i can use o...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes