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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1642 Views
  • 16 replies
  • 6 likes
  • Other
  • 1642 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17606 Views
  • 8 replies
  • 1 likes
  • Other
  • 17606 Views
  • 8 replies
  • 1 likes

Solved!! Troubleshooting

I am using Spotify on my chromebook in the browser, usually for some reason I can only listen to Spotify once for a while or before I close it out, once I do and open it back up later, it says that something went wrong, I usually can't listen to Spot...

  • Regular
  • I am using Spotify on my chromebook in the browser, usually for some reason I can only listen to Spotify once for a while or before I close it out, once I do and open it back up later, it says that s...
  • saryn2
  • Regular
  • 778 Views
  • 12 replies
  • 0 likes
  • 778 Views
  • 12 replies
  • 0 likes

Detaching the web player tab breaks the player

I'm having this weird issue since the new HTML5/DRM web version. I launch https://open.spotify.com/collection/songs in a new tab, start playing my collection and then detach the tab to move it on my secondary screen, while keeping Firefox open on my ...

  • Newbie
  • I'm having this weird issue since the new HTML5/DRM web version.   I launch https://open.spotify.com/collection/songs in a new tab, start playing my collection and then detach the tab to move ...
  • 185 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 185 Views
  • 0 replies
  • 0 likes

Solved!! Discover weekly has not updated

Hi my spotify discover weekly has not updated?was wondering if there was a solution to this,I've tried logging in and out Last update was 15 days ago when I'm writing this. Thanks

  • Casual Listener
  • Hi my spotify discover weekly has not updated? was wondering if there was a solution to this,I've tried logging in and out   Last update was 15 days ago when I'm writing this.   Thanks
  • Jebzi
  • Casual Listener
  • 1566 Views
  • 6 replies
  • 0 likes
  • Other
  • 1566 Views
  • 6 replies
  • 0 likes

Mix der Woche - Einfluss von Premium Family

Hi - bitte um Info bzw. Hilfe!Seit einigen Monaten ist mein Mix der Woche von der Musikauswahl meiner Mutter, die ich zu meinem Family Account hinzugefügt habe, beeinflusst. Mein Sohn und ich haben Premium Family schon länger und da ist dieses Proble...

  • Newbie
  • Hi - bitte um Info bzw. Hilfe! Seit einigen Monaten ist mein Mix der Woche von der Musikauswahl meiner Mutter, die ich zu meinem Family Account hinzugefügt habe, beeinflusst. Mein Sohn und ich haben...
  • 778 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 778 Views
  • 0 replies
  • 0 likes

Playlist history (Music for concentration by Spotify UK)

Today my all time favourite playlist (Music for concentration - by Spotify UK) was wiped out and there were only new songs added. Can anyone tell me how to check the playlist history or maybe someone has this old playlist (from 10 hours ago) saved so...

  • Newbie
  • Today my all time favourite playlist (Music for concentration - by Spotify UK) was wiped out and there were only new songs added. Can anyone tell me how to check the playlist history or maybe someone...
  • crazygoo
  • Newbie
  • 648 Views
  • 5 replies
  • 2 likes
  • 648 Views
  • 5 replies
  • 2 likes

Playlist stuck on loading...

Few days ago I created a playlist (while I was offline) and now when I try to open it from the Windows app on my laptop it is just stuck at loading.. and I cannot even delete it or change its details. It does not open in the web browser either. On my...

  • Casual Listener
  • Few days ago I created a playlist (while I was offline) and now when I try to open it from the Windows app on my laptop it is just stuck at loading.. and I cannot even delete it or change its details...
  • Sebasty
  • Spotify Star
  • 1145 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 1145 Views
  • 4 replies
  • 0 likes

where is the "related music" feature gone in new release?

Hello,need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music. where has it gone? how do i get it back? i would much prefer th...

  • Casual Listener
  • Hello, need help with new spotify 2017 version. Please tell me where the 'related music' feature on the right side bar has gone. this was an amazing way to discover new and similar music.   w...
  • stefanobonarrig
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 269 Views
  • 1 replies
  • 0 likes

willicarneiro

Help me ... I am not able to use the spotify api to get data, add songs to the playlist, among other things. There is an error saying that my user is invalid. I have a free account.

  • Casual Listener
  • Help me ... I am not able to use the spotify api to get data, add songs to the playlist, among other things. There is an error saying that my user is invalid. I have a free account.
  • MattSuda
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 188 Views
  • 1 replies
  • 0 likes

Playlists - changing track order

Hi,I use spotify webplayer and windows phone app. what is the easiest way to re-order tracks on a playlist? I have recently subscribed to the premium service and I assumed you would be able to simply drag and re-order the playlist. This doesn't seem ...

  • Newbie
  • Hi, I use spotify webplayer and windows phone app. what is the easiest way to re-order tracks on a playlist? I have recently subscribed to the premium service and I assumed you would be able to simp...
  • Sebasty
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Spotify on Sonos and lyrics on TV

Hello guys, is it possible to use my Sonos Soundsystem to play music from spotify while streaming the lyrics via chromecast (or anything other) to my running TV ? This would be very nice for all partys! With best regards from germany,TT

  • Newbie
  • Hello guys,   is it possible to use my Sonos Soundsystem to play music from spotify while streaming the lyrics via chromecast (or anything other) to my running TV ? This would be very nice for...
  • gborn
  • Casual Listener
  • 1112 Views
  • 2 replies
  • 1 likes
  • 1112 Views
  • 2 replies
  • 1 likes

Verified Playlists not working

When I click on a Verified Playlist link, it opens an in-browser version of Spotify as opposed to the actual app on the computer. I am using Opera.Although I have installed Flash like the in-browser version has asked me to, the Verified Playlist neve...

  • Casual Listener
  • When I click on a Verified Playlist link, it opens an in-browser version of Spotify as opposed to the actual app on the computer. I am using Opera. Although I have installed Flash like the in...
  • cadmielp
  • Roadie
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Roku 3 Spotify problems

So I have Roku 3 and everything is working fine. Netflix, Hulu and etc. seem to be working just fine. I log onto Spotify on Roku for the first time (successfully) but I can't find my playlists or songs. It only shows "Search", "What's New", "Top Trac...

  • Newbie
  • So I have Roku 3 and everything is working fine. Netflix, Hulu and etc. seem to be working just fine. I log onto Spotify on Roku for the first time (successfully) but I can't find my playlists or son...
  • tcf
  • Casual Listener
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Cannot open links in Spotify Web Player

When I click on an external Spotify link, the song opens in the desktop app. I unchecked "allow Spotify to be opened from the web", and it still opens in the desktop player. I have now UNINSTALLED the desktop player, and when clicking on a link, I am...

  • Regular
  • When I click on an external Spotify link, the song opens in the desktop app. I unchecked "allow Spotify to be opened from the web", and it still opens in the desktop player. I have now UNINSTALLED th...
  • desertway
  • Regular
  • 640 Views
  • 4 replies
  • 1 likes
  • Web Player
  • 640 Views
  • 4 replies
  • 1 likes

Web Player Changes, Radio Missing

play.spotify.com now forwards to open.spotify.com which is terrible. It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop. Everything is scaled terribly, search text is too large, etc. It feels like a beta r...

  • Regular
  • play.spotify.com now forwards to open.spotify.com which is terrible.  It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop.  Everything is scaled ...
  • Sebasty
  • Spotify Star
  • 901 Views
  • 5 replies
  • 7 likes
  • Web Player
    Windows
  • 901 Views
  • 5 replies
  • 7 likes

[problem]: "Listening in progress on Spotify Web Player"

[RESOLVED] Hi.I can't listen to any music, I got the message under my play bar that say to me in french approximately this:"Listening in progress on Spotify Web Player"But I'm not using any other device, I just use the Spotify Web Player, never conne...

  • Regular
  • [RESOLVED]   Hi. I can't listen to any music, I got the message under my play bar that say to me in french approximately this: "Listening in progress on Spotify Web Player" But I'm not usin...
  • 248 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 248 Views
  • 0 replies
  • 0 likes

How do you delete a playlist in the new and improved Spotify? (Chrome)

How do you delete a playlist in the new and improved (sarcasm) Spotify? You use to be able to click on playlist and selete delete and it was gone.Now you get these options:Start RadioCopy Playlist LinkMake PublicWay to go boys! Another fine product y...

  • Roadie
  • ...laylist Link Make Public Way to go boys! Another fine product you put out!
  • artful_dodger59
  • Roadie
  • 663 Views
  • 2 replies
  • 1 likes
  • Rock
  • 663 Views
  • 2 replies
  • 1 likes

Solved!! If Spotify adandons Windows smartphones

You don't update the app, and I believe you're gonna abandon the platform. What about the paid subscribers? I have the app installed on my laptop but I wanna listen to music on the go. What will happen on this scenario?

  • Regular
  • You don't update the app, and I believe you're gonna abandon the platform. What about the paid subscribers? I have the app installed on my laptop but I wanna listen to music on the go. What will happ...
  • user-removed
  • Not applicable
  • 1030 Views
  • 4 replies
  • 1 likes
  • WP 8
  • 1030 Views
  • 4 replies
  • 1 likes

Solved!! Secret Playlists are Public

All of my secret playlists are public and can be found by anyone. It would be great if someone could help me keep them secret. I use Desktop App with Windows 10 and Web Player.

  • Regular
  • All of my secret playlists are public and can be found by anyone. It would be great if someone could help me keep them secret.   I use Desktop App with Windows 10 and Web Player.
  • AkiEisenwald
  • Regular
  • 4086 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 4086 Views
  • 4 replies
  • 0 likes

Solved!! Maximum number of playlists allowed

Hi. I have 258 playlists on spotify. They are virtually all just albums saved as playlists. Spotify popped up a message this morning to say I've reached the maximum number of playlists I can listen to offline. Is this correct? This does not seem like...

  • Casual Listener
  • Hi. I have 258 playlists on spotify. They are virtually all just albums saved as playlists. Spotify popped up a message this morning to say I've reached the maximum number of playlists I can listen t...
  • Lord-AJ
  • Regular
  • 20737 Views
  • 4 replies
  • 0 likes
  • Other
  • 20737 Views
  • 4 replies
  • 0 likes

CarPlay not working when App not opened

Hey guys, one of my most used features is Apple Car Play. It's very annoying that you have to start the spotify app at your iOS device before you can play music. Is the app closed and you tap the Spotify icon in your car, you can not press the play b...

  • Regular
  • Hey guys,   one of my most used features is Apple Car Play. It's very annoying that you have to start the spotify app at your iOS device before you can play music. Is the app closed and y...
  • tobihueske
  • Regular
  • 1237 Views
  • 6 replies
  • 0 likes
  • Carplay
  • 1237 Views
  • 6 replies
  • 0 likes