Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
65978 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Please clean up and sort the section "New Releases".I want to see the real new music on the market in one view.Good to see that Spotify has new albums, but if they are not new to the market, they should be in different folder. Adele 25 is still in ne...
Please clean up and sort the section "New Releases". I want to see the real new music on the market in one view. Good to see that Spotify has new albums, but if they are not new to the market, they...
446 Views
0 replies
0 likes
I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!
I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!
Community Legend
789 Views
1 replies
0 likes
Hi. Spotify Connect is not working on my Denon AVR-X4000.I've read other topics, and the solution should be to adjust the WIFI settings on the denon receiver. (DHCP = OFF).Well I did this, but spotify connec is still not working.Can someone help me? ...
Hi. Spotify Connect is not working on my Denon AVR-X4000. I've read other topics, and the solution should be to adjust the WIFI settings on the denon receiver. (DHCP = OFF). Well I did this, but sp...
1558 Views
0 replies
0 likes
hy, when I choose to log on Spotify app in tizenOS (Samsung) via username-password, it cannot let you check a checkbox 'remember password-username', so every time I turn on the app or the tv, I always have to re-digit them. Is there any possibility t...
hy, when I choose to log on Spotify app in tizenOS (Samsung) via username-password, it cannot let you check a checkbox 'remember password-username', so every time I turn on the app or the tv, I alway...
488 Views
0 replies
1 likes
Hi all, I have changed the name of my username and now all my playlists are gone. Anyone dealt with this before and knows how to get the lists back? (They weren't deleted by the way. I just changed my login details)
Hi all, I have changed the name of my username and now all my playlists are gone. Anyone dealt with this before and knows how to get the lists back? (They weren't deleted by the way. I just ...
Roadie
1211 Views
1 replies
0 likes
Hi! My problem is the following: I mainly want to use spotify for streaming music from my laptop or phone to my Samsung KU6400 Tv. Spotify works absolutely great on my phone and on my laptop but when i want to listen to some music on my Tv (either st...
Hi! My problem is the following: I mainly want to use spotify for streaming music from my laptop or phone to my Samsung KU6400 Tv. Spotify works absolutely great on m...
Casual Listener
1079 Views
2 replies
2 likes
My band finally got our new album uploaded to Spotify! Yay!! But everytime I try to share the album to Facebook, it only gives a static link and not the Spotify web player that I'm always seeing. I've provided a couple of pics to show what I'm talkin...
My band finally got our new album uploaded to Spotify! Yay!! But everytime I try to share the album to Facebook, it only gives a static link and not the Spotify web player that I'm always seeing. I'v...
869 Views
0 replies
0 likes
I am using Roku 3 with an Internet TV. I am adding to an existing playlist. For third day in a row all I get is the spinner.
I am using Roku 3 with an Internet TV. I am adding to an existing playlist. For third day in a row all I get is the spinner.
Regular
577 Views
1 replies
0 likes
I accidentally disconneted my account from Facebook. This logged me out on Mac and my iPad. I logged back in and all my playlists have disappeared. I connected back with Facebook. Still no playlists. Searched it and read many things about duplicated ...
I accidentally disconneted my account from Facebook. This logged me out on Mac and my iPad. I logged back in and all my playlists have disappeared. I connected back with Facebook. Still no playlists....
Community Legend
450 Views
1 replies
0 likes
How can you change so when spotify updates it stops creating new shortcuts on the windows desktop?
How can you change so when spotify updates it stops creating new shortcuts on the windows desktop?
Roadie
4619 Views
1 replies
0 likes
When I tell Google Home to play music on Android TV, it says there is an issue and cannot do it.
When I tell Google Home to play music on Android TV, it says there is an issue and cannot do it.
Casual Listener
13810 Views
17 replies
6 likes
Hi. I'm exoeriencing lots of problems controlling my Sonos system from my Spotify app. Firstly, it's difficult to switch back and forth from other devices (Bluetooth headphones) to the speakers. The Sonos speaker typically doesn't connect. Secondly w...
Hi. I'm exoeriencing lots of problems controlling my Sonos system from my Spotify app. Firstly, it's difficult to switch back and forth from other devices (Bluetooth headphones) to the speakers. The ...
548 Views
0 replies
0 likes
Denon Receiver AVR 3100W geht in Standby Betrieb und verliert Spotify. Fehler erst seit einigen Wochen. Receiver erkennt scheinbar nicht mehr das Spotify läuft und schaltet ab.Was ist zu tun?
Denon Receiver AVR 3100W geht in Standby Betrieb und verliert Spotify. Fehler erst seit einigen Wochen. Receiver erkennt scheinbar nicht mehr das Spotify läuft und schaltet ab. Was ist zu tun?
588 Views
0 replies
0 likes
So my mom was accidently logged into my accouint on her phone and deleted all my saved songs from my saved songs playlist. Is there anyway to get this back? it's not in the "deleted playlists" tab.
So my mom was accidently logged into my accouint on her phone and deleted all my saved songs from my saved songs playlist. Is there anyway to get this back? it's not in the "deleted playlists" tab.
Newbie
544 Views
1 replies
0 likes
I'm trying to use my spotify on a windows 10 system, Hp laptop, and it just started acting up? When i click play, it skips all the songs in the playlist randomly, and when i click a specific song, it tells me the song in unavailable? I've tried closi...
I'm trying to use my spotify on a windows 10 system, Hp laptop, and it just started acting up? When i click play, it skips all the songs in the playlist randomly, and when i click a specific song, it...
568 Views
0 replies
0 likes
It seems as though my original playlists are available on the side bar, but not available when I want to add a track to them. Only my more recent playlists come up in the window as a choice where to put tracks.
It seems as though my original playlists are available on the side bar, but not available when I want to add a track to them. Only my more recent playlists come up in the window as a choice where to ...
309 Views
0 replies
0 likes
Why are random songs showing up in my playlists? I spend a lot of time and effort building them precisely how I want them but one of my Xmas playlists is having awful stuff I hate slipping in, playing, and giving me the option to add it to the playli...
Why are random songs showing up in my playlists? I spend a lot of time and effort building them precisely how I want them but one of my Xmas playlists is having awful stuff I hate slipping in, playin...
380 Views
0 replies
0 likes
It would be great to be able to use steering wheel controls to skip songs its so frustrating when listening to a track that you dont particularly like but having no option to skip while driving unless pulling over and skip manually. Be great to have ...
It would be great to be able to use steering wheel controls to skip songs its so frustrating when listening to a track that you dont particularly like but having no option to skip while driving unles...
655 Views
0 replies
0 likes
Hi, I bought myself a new TV (JS9090) a two weeks ago.I have the following issue: I first installed the smarthub and everything was runnning nice. After a few days, I tried to start the spotify app and it just got stuck and the black loading screen w...
Hi, I bought myself a new TV (JS9090) a two weeks ago. I have the following issue: I first installed the smarthub and everything was runnning nice. After a few days, I tried to start the spotify app...
Casual Listener
1904 Views
5 replies
0 likes
So when I play a few songs, the display for the current song is stuck for awhile until I reload. This then doesn't load the songs I have played for my last.fm. Does anyone know any solutions to fix this so the display doesn't get stuck.
So when I play a few songs, the display for the current song is stuck for awhile until I reload. This then doesn't load the songs I have played for my last.fm. Does anyone know any solutions...
Casual Listener
1201 Views
1 replies
0 likes
