Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65137 Views

7 replies

4 likes

  • 65137 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39330 Views

219 replies

20 likes

Other
  • 39330 Views
  • 219 replies
  • 20 likes

No connection with 5 bars of LTE

I have a iPhone 6s and use T-Mobile. I have 5 bars of LTE but no WiFi, Spotify won't play any music and is "connecting". As soon as WiFi is turned back on, it plays normally. This is the first time this has happened. I have logged out and redownloade...

Casual Listener

I have a iPhone 6s and use T-Mobile. I have 5 bars of LTE but no WiFi, Spotify won't play any music and is "connecting". As soon as WiFi is turned back on, it plays normally. This is the first time t...

FabianS_Bogota

Roadie

1041 Views

3 replies

0 likes

  • 1041 Views
  • 3 replies
  • 0 likes

Lost playlists and folders that contained them

Hi,Approximately two days ago I lost all my playlists and the folder structures that contained them - there were about 50 playlists that I remember having. When I log into the recover playlist feature on the website, there were only 5 or so playlists...

Regular

Hi, Approximately two days ago I lost all my playlists and the folder structures that contained them - there were about 50 playlists that I remember having.     When I log into the recov...

FabianS_Bogota

Roadie

2297 Views

5 replies

0 likes

folders
lost playlist
Playlists
  • 2297 Views
  • 5 replies
  • 0 likes

Neither the windows or web player versions of Spotify will work

For the past month or so, ever since I had a bad hard drive replaced, the desktop version of Spotify hasn't been working, so I have been forced to use the web player. The web player has been working fine until the other day, when it said I needed to ...

Casual Listener

For the past month or so, ever since I had a bad hard drive replaced, the desktop version of Spotify hasn't been working, so I have been forced to use the web player. The web player has been working ...

Quepa

Roadie

644 Views

3 replies

0 likes

Web Player
Windows
  • 644 Views
  • 3 replies
  • 0 likes

Solved!! Problem with spotify web connection

I have problem with web connection over firefox, chrome, see the attachment. Does anyone have similar problem? Thank youStan

Casual Listener

I have problem with web connection over firefox, chrome, see the attachment. Does anyone have similar problem?   Thank you Stan

Azoulix

Casual Listener

3778 Views

12 replies

3 likes

Web Player
Windows
  • 3778 Views
  • 12 replies
  • 3 likes

Question about caps

Hiya there, I was just wondering for the acctual reason is for the 3,333 song cap in spotify.And if there is somekinda workaround, apart from 2 accounts. Since that doesn't really work good with the cache files on phone and PC. Love, Peace & Music \m...

Gig Goer

Hiya there,   I was just wondering for the acctual reason is for the 3,333 song cap in spotify. And if there is somekinda workaround, apart from 2 accounts. Since that doesn't really work goo...

412 Views

0 replies

0 likes

Music
  • 412 Views
  • 0 replies
  • 0 likes

Web player continuously skipping songs

For the last six months or so, the spotify in-browser web player has been skipping songs. It will play the first song of a playlist, then continuously skip the remainder of the songs on the playlist until the end of the playlist. This also happens wi...

Newbie

For the last six months or so, the spotify in-browser web player has been skipping songs. It will play the first song of a playlist, then continuously skip the remainder of the songs on the playlist ...

Isnoxx

Newbie

455 Views

1 replies

1 likes

Web Player
  • 455 Views
  • 1 replies
  • 1 likes

Spotify Jahresrüblick 2016

Hallo, wir es wieder einen Spotify Jahresrückblick. Mit Streaming zeiten etc. Oder so wie in 2015.

Casual Listener

Hallo,   wir es wieder einen Spotify Jahresrückblick.  Mit Streaming zeiten etc.   Oder so wie in 2015.

560 Views

0 replies

1 likes

Music
  • 560 Views
  • 0 replies
  • 1 likes

Devialet Dialog Phantom. Stream stops randomly

System: Devialet Dialog w. 2 Pantom speakersSpotify Connect (Spotify Premium) integrated.The stream stops randomly within playlists or albums and does not recover which is extremely annoying and frustrating with these high end speakers when listening...

Newbie

System: Devialet Dialog w. 2 Pantom speakers Spotify Connect (Spotify Premium) integrated. The stream stops randomly within playlists or albums and does not recover which is extremely annoying and ...

HVD1

Newbie

1526 Views

1 replies

7 likes

Other
  • 1526 Views
  • 1 replies
  • 7 likes

Annoying art-cover problem

I like seeing the artcover as big as possible but every time I log on, the window is small again. I think it would be great if Spotify would remember how I'd like it

Casual Listener

I like seeing the artcover as big as possible but every time I log on, the window is small again.   I think it would be great if Spotify would remember how I'd like it 😞

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify starting forever

Spotify for Windows Phone is starting forever until Whatsapp is killed from task manager.1. Microsoft Lumia 950 XL Dual Sim2. OS Build 10.0.14393.5763. Whatsapp 2.16.3084. Spotify 5.2.4.0steps to reproduce1. press and hold back button, util task mana...

Regular

Spotify for Windows Phone is starting forever until Whatsapp is killed from task manager. 1. Microsoft Lumia 950 XL Dual Sim 2. OS Build 10.0.14393.576 3. Whatsapp 2.16.308 4. Spotify 5.2.4.0 ...

476 Views

0 replies

0 likes

WP 8
  • 476 Views
  • 0 replies
  • 0 likes

Denon AVR x3100w with intermitent Spotify Connect

Setup:- Nexus 6p- Amazon echo (not the dot version)- couple of Windows 10 computers- Galaxy Tab 2- Denon AVR x3100w.All devices are with the latest available firmware installed.Spotify Works perfectly with all devices but the AVR. It sometimes plays ...

Visitor

Setup: - Nexus 6p - Amazon echo (not the dot version) - couple of Windows 10 computers - Galaxy Tab 2 - Denon AVR x3100w. All devices are with the latest available firmware installed. Spot...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Superuser Contribution Acessibilidade para pessoas surdas ( vídeo e legenda )

Prezados, boa tarde! Meu nome é Pablo Eduardo, tenho 27 anos e sou de Recife. O motivo no qual escrevo para vocês é por que a minha esposa é surda, e certo dia eu mexendo no aplicativo e ela me perguntou se tinha LEGENDA. E eu a respondi dizendo que ...

Casual Listener

Prezados, boa tarde! Meu nome é Pablo Eduardo, tenho 27 anos e sou de Recife. O motivo no qual escrevo para vocês é por que a minha esposa é surda, e certo dia eu mexendo no aplicativo e ela me pergu...

pabloeduardo

Casual Listener

1565 Views

2 replies

3 likes

  • 1565 Views
  • 2 replies
  • 3 likes

Can't play anything

So, I downloaded a lot of music for offline access (more than 2GB) and it always worked fine, but in the last two months I've not been able to play anything, not even the offline files.Basically what happens is that my playlist looks empty, then I ge...

Casual Listener

So, I downloaded a lot of music for offline access (more than 2GB) and it always worked fine, but in the last two months I've not been able to play anything, not even the offline files. Basically wh...

661 Views

0 replies

0 likes

WP 8
  • 661 Views
  • 0 replies
  • 0 likes

Playing Downloaded files to Wireless Zeppelin

Hi,I have just been given a spotify subscription and have also ordered a B&W Zeppelin Wireless speaker system. I have created and downloaded a number of playlist in High/EXtreme quality to my PC, Androis tablet and Windows phone. I understand the Zep...

Newbie

Hi, I have just been given a spotify subscription and have also ordered a B&W Zeppelin Wireless speaker system. I have created and downloaded a number of playlist in High/EXtreme quality to...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify does not exist in my Samsung TV UN50J5300AGCDF

Hi,I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300) As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist. Is there any information about this?

Newbie

Hi, I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300)   As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist.   Is t...

Nico

Community Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

PS4 Connection

I'm trying to get onto Spotify on my brother's PS4 to simply log out, but a connection error continues to pop up. I got my own PS4 and am trying to link my Spotify account to my PSN account but can't until I can log out of my brother's PSN account. A...

Newbie

I'm trying to get onto Spotify on my brother's PS4 to simply log out, but a connection error continues to pop up. I got my own PS4 and am trying to link my Spotify account to my PSN account but can't...

Djdlum

Casual Listener

510 Views

1 replies

0 likes

PlayStation
  • 510 Views
  • 1 replies
  • 0 likes

Harman Kardon AVR - Spotify Connect not working

Hi guys,Bought a HK AVR (1610) for christmas, which is promoted as being a native Spotify connect device and also appears on Spotify's list of supported devices (https://www.spotifygear.com/type/hifi/). I have spotify premium, multiple android device...

Casual Listener

Hi guys, Bought a HK AVR (1610) for christmas, which is promoted as being a native Spotify connect device and also appears on Spotify's list of supported devices (https://www.spotifygear.com/type/...

Marcel_Mulders

Visitor

9106 Views

7 replies

3 likes

Connect
  • 9106 Views
  • 7 replies
  • 3 likes

New Releases

Please clean up and sort the section "New Releases".I want to see the real new music on the market in one view.Good to see that Spotify has new albums, but if they are not new to the market, they should be in different folder. Adele 25 is still in ne...

Newbie

Please clean up and sort the section "New Releases". I want to see the real new music on the market in one view. Good to see that Spotify has new albums, but if they are not new to the market, they...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Trouble on my PS4

I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!

Newbie

I can't open Spotify on my PS4. After it loads it's says I'm offline but I have a wifi connection. Please help!

Nico

Community Legend

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes