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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66598 Views

7 replies

4 likes

  • 66598 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39677 Views

223 replies

20 likes

Other
  • 39677 Views
  • 223 replies
  • 20 likes

Solved!! This song is not available

I wanted to play an album:https://open.spotify.com/album/23S5pOi81LSOanrE0eV0xa When i try to play a song from it, it says "This song is not available. If you have the file on your computer you can import it" No matter where i try to play it from i c...

Newbie

I wanted to play an album: https://open.spotify.com/album/23S5pOi81LSOanrE0eV0xa   When i try to play a song from it, it says  "This song is not available. If you have the file on your ...

crematedman

Community Legend

1032 Views

1 replies

0 likes

Web Player
Windows
  • 1032 Views
  • 1 replies
  • 0 likes

Solved!! Beosound 5 - Playlist problem

I have a Beosound 5 with Spotify premium. The problem is that when I try to acces my playlist, it says "loading" all the time. I can say for sure that it has nothing to do with the system, since I have tried my friends Spotify account on the Beosound...

Regular

I have a Beosound 5 with Spotify premium. The problem is that when I try to acces my playlist, it says "loading" all the time.   I can say for sure that it has nothing to do with the system, s...

stblanch

Regular

9858 Views

48 replies

2 likes

Other
  • 9858 Views
  • 48 replies
  • 2 likes

Playlist problem.

I have one of my playlists called "Favorites" and now i lost access to renaming it, deleting songs and etc. Anyone have any idea what's going on or the problem is? I'm using the web player too.

Casual Listener

    I have one of my playlists called "Favorites" and now i lost access to renaming it, deleting songs and etc. Anyone have any idea what's going on or the problem is? I'm using t...

286 Views

0 replies

0 likes

Web Player
  • 286 Views
  • 0 replies
  • 0 likes

Play inbox songs through spotify connect

For reasons unknown I can't play songs that were sent to me when I use spotify connect on my bose soundtouch. And it's frustrating!I have to switch to phone playback and then it works. Only when I like the song and add it to one of my lists I can lis...

Newbie

For reasons unknown I can't play songs that were sent to me when I use spotify connect on my bose soundtouch. And it's frustrating! I have to switch to phone playback and then it works. Only when ...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

BMW Online Entertainment

Is it Possible that Spotify is going to be a BMW Partner for BMW's "Online Entertainment" like "Deezer"That would be really great and a Marketing win for Spotify, which has a much better usability than "Deezer"Gretings from Germany

Newbie

Is it Possible that Spotify is going to be a BMW Partner for BMW's "Online Entertainment" like "Deezer" That would be really great and a Marketing win for Spotify, which has a much better usabilit...

1029 Views

0 replies

3 likes

Other
  • 1029 Views
  • 0 replies
  • 3 likes

Can't download playlists on Windows phone

Hi, I signed the premium family and on my cellphone it still ok as ever, but in the oyher account she can only download her playlists, the Button tô download it Just doesn't appear.If I put the song on my playlist I can download it, but I can't downl...

Newbie

Hi, I signed the premium family and on my cellphone it still ok as ever, but in the oyher account she can only download her playlists, the Button tô download it Just doesn't appear. If I put the son...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Windows Desktop app automatic shuffle

Hello,I have a problem with playing music using Windows desktop app. I can't play full albums since the shuffle button turns on always when the tracks ends. My account is premium of course.Thank you,Dominik

Newbie

Hello, I have a problem with playing music using Windows desktop app. I can't play full albums since the shuffle button turns on always when the tracks ends. My account is premium of course. Thank ...

396 Views

0 replies

0 likes

Connect
  • 396 Views
  • 0 replies
  • 0 likes

WebPlayer not working on 1 computer (waiting for facebook.com ???)

Hi All, I've always used the web-player on Chrome and it worked perfectly until yesterday.Today it decided not to work.I can open the web-player, but any song I select, it just hangs there for a few seconds, and then it tells me it disconnected from ...

Casual Listener

Hi All,   I've always used the web-player on Chrome and it worked perfectly until yesterday. Today it decided not to work. I can open the web-player, but any song I select, it just hangs the...

ironx78

Casual Listener

1539 Views

3 replies

0 likes

Web Player
Windows
  • 1539 Views
  • 3 replies
  • 0 likes

Superuser Contribution how to order songs in web player - how to set shuffle and repeat in web player

unfortunately my linux build of spotify has stopped and I am forced to use the web player version. How do I re-order songs in web player? how do I set shuffle and repeat options in web player?

Regular

unfortunately my linux build of spotify has stopped and I am forced to use the web player version. How do I re-order songs in web player? how do I set shuffle and repeat options in web player?

jooon

Spotify

422 Views

1 replies

0 likes

Web Player
  • 422 Views
  • 1 replies
  • 0 likes

[Mac] Sorting bugs on Local Files page

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here. What happens is that when you click "Album" or "Artist" on the Local Files page to sort alphabetically based on these parameters, the sorting ...

Community Legend

Initially, I thought it was an isolated issue for me, but looks like more people are seeing this over here.  What happens is that when you click "Album" or "Artist" on the Local Files pag...

user-removed

Not applicable

973 Views

5 replies

0 likes

Mac
  • 973 Views
  • 5 replies
  • 0 likes

I can't add/delete songs from my playlists on Chromebook

This has been an issue on both of my Chromebooks (Personal and School). I've looked everywhere on this forum and none of the solutions apply to my situation.

Casual Listener

This has been an issue on both of my Chromebooks (Personal and School). I've looked everywhere on this forum and none of the solutions apply to my situation. 

742 Views

0 replies

0 likes

  • 742 Views
  • 0 replies
  • 0 likes

Spotify won't connect on ps4

I revoked my PS4 access two week ago since my housemates were using it the same time I was on my pc and I haven't been able to get back onto the spotify app. It says it cannot connect to the playstation network, my ps4 is also unable for listening on...

Newbie

I revoked my PS4 access two week ago since my housemates were using it the same time I was on my pc and I haven't been able to get back onto the spotify app. It says it cannot connect to the playstat...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Spotify Web Player won't Connect on Dell Chromebook

I've tried everything, resetting my settings, using alternative methods of getting to spotify web player, but nothing is working, I'm left with this "Can't Connect to Spotify. Trying Again Now" for 3 days now. Could someone help? P.S. This is a Schoo...

Newbie

I've tried everything, resetting my settings, using alternative methods of getting to spotify web player, but nothing is working, I'm left with this "Can't Connect to Spotify. Trying Again Now"&...

309 Views

0 replies

0 likes

Web Player
  • 309 Views
  • 0 replies
  • 0 likes

Can't delete playlists/songs?

Hey there. I am new to the community. I am in need of a bit of help. I can't delete any playlists on my account or any songs on the playlists themselves. I am given the option to delete but once I get to the cancel or delete option, I am unable to cl...

Casual Listener

Hey there. I am new to the community. I am in need of a bit of help. I can't delete any playlists on my account or any songs on the playlists themselves. I am given the option to delete but once I ge...

RainWolf

Casual Listener

515 Views

3 replies

2 likes

Web Player
  • 515 Views
  • 3 replies
  • 2 likes

Spotify Account Not Working

The problem started yesterday with my Spotify.Here are the issues:Automatically skips songs"Cant play current track" on almost every songAn amount of songs are greyed out meaning they are unavailable which I know they aren'tThis is only on one accoun...

Newbie

The problem started yesterday with my Spotify. Here are the issues: Automatically skips songs "Cant play current track" on almost every song An amount of songs are greyed out meaning they are un...

303 Views

0 replies

0 likes

Web Player
Windows
  • 303 Views
  • 0 replies
  • 0 likes

PS3 app doesn't receive music library from the iPhone app

Hello everybody,I just subscribed Spotify, for now the free version just to evaluate it.On my iPhone I added several artists to my Spotify library but they don't appear on the app on the PS3.On the ps3, under 'my music' I can only see songs, but I wo...

Newbie

Hello everybody, I just subscribed Spotify, for now the free version just to evaluate it. On my iPhone I added several artists to my Spotify library but they don't appear on the app on the PS3. On...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

[All Platforms][Connect]

Hello there. The new update is not very good either. I could listen to half the music from two different devices. But thanks to the update it is not possible. Would you please correct this situation. Thank you..

Newbie

Hello there. The new update is not very good either. I could listen to half the music from two different devices. But thanks to the update it is not possible. Would you please correct this situation....

331 Views

0 replies

0 likes

All Platforms
Connect
  • 331 Views
  • 0 replies
  • 0 likes

Solved!! Problem Spotify connect and Heos

My Spotify account don't connect with my Heos speakers. If I log in to my husbands account it works but not with my account. Both are premium family accounts. Doesn't matter which device I use.

Casual Listener

My Spotify account don't connect with my Heos speakers. If I log in to my husbands account it works but not with my account. Both are premium family accounts. Doesn't matter which device I use.

pchaker

Newbie

8374 Views

3 replies

0 likes

Connect
Denon
Samsung
  • 8374 Views
  • 3 replies
  • 0 likes