Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Visitor
23841 Views
9 replies
2 likes
Hi, Found this idea,https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 linking to this page. https://community.spotify.com/t5/Staff-Announcements/Wanna-help-report-metadata-errors/m-p/750899#M1011 But it gives me...
Hi, Found this idea, https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 linking to this page. https://community.spotify.com/t5/St...
Roadie
1466 Views
1 replies
0 likes
Does anyone know why Spotify keeps playing music that I don't have in any of my playlists? Examples:The Doors - Hello, I love you live Hollywood Bowl 1968The Austrailian Pink Floyd Show - Welcome to the Machine - Live(assorted Beatles cover bands) Qu...
Does anyone know why Spotify keeps playing music that I don't have in any of my playlists? Examples: The Doors - Hello, I love you live Hollywood Bowl 1968 The Austrailian Pink Floy...
Gig Goer
1345 Views
1 replies
0 likes
Is there a way to find a list of my top-played artists or top-played songs? I know Spotify curates new playlist suggestions I might like based on this information, but I’d like to see that list myself! Thanks!
Is there a way to find a list of my top-played artists or top-played songs? I know Spotify curates new playlist suggestions I might like based on this information, but I’d like to see that list mysel...
571 Views
0 replies
0 likes
Hello, I am a premium member of Spotify and I like to listen to my music on my Denon Ceol Piccolo N4. This device has built-in Spotify Connect. Unfortunately, the music is often jerky. It seems that the music doesn't load fast enough. I have a perfec...
Hello, I am a premium member of Spotify and I like to listen to my music on my Denon Ceol Piccolo N4. This device has built-in Spotify Connect. Unfortunately, the music is often jerky. It se...
492 Views
0 replies
0 likes
Has anyone out there had an ongoing no sound problem with a specific Sonos zone using Spotify? I have a three Sonos zone setup, one using a PLAY 5 (Living Room), one using a third party speaker linked via RCAs to a CONNECT (Bedroom) and one using a P...
Has anyone out there had an ongoing no sound problem with a specific Sonos zone using Spotify? I have a three Sonos zone setup, one using a PLAY 5 (Living Room), one using a third party speaker...
Not applicable
1009 Views
1 replies
0 likes
Howdy. Says I can't download songs on my new phone because I already have Spotify on 3 other devices. I know I had it on my last phone and my chromebook and I think that was all. Is there a way to disconnect devices from your Spotify account? Thanks,...
Howdy. Says I can't download songs on my new phone because I already have Spotify on 3 other devices. I know I had it on my last phone and my chromebook and I think that was all. Is there a way to di...
Casual Listener
1411 Views
2 replies
0 likes
When Spotify removes tracks that I had in a playlist, these tracks disappear from the playlist as it appears in the Spotify program, but they still show up in the web player. Since they are not showing up in the program, I cannot use it to delete the...
When Spotify removes tracks that I had in a playlist, these tracks disappear from the playlist as it appears in the Spotify program, but they still show up in the web player. Since they are not showi...
Roadie
707 Views
2 replies
0 likes
My Samsung model is UE40JU6400 and I have the same problem like here - https://community.spotify.com/t5/Newcomers-and-Contribution/Spotify-not-loading-on-my-samsung-TV/td-p/717067 The first time worked but now Spotify won't load on my samsung TV. I,v...
My Samsung model is UE40JU6400 and I have the same problem like here - https://community.spotify.com/t5/Newcomers-and-Contribution/Spotify-not-loading-on-my-samsung-TV/td-p/717067 ...
Casual Listener
1388 Views
3 replies
0 likes
Hello my spotify friends.Totally new on this.i have my fathers 60th birthday soon. And I will be sorting the music out. Is there away to play spotify music in a dj way?I have downloaded virtualDj, but i don't think I can play spotify music on it.Also...
Hello my spotify friends. Totally new on this. i have my fathers 60th birthday soon. And I will be sorting the music out. Is there away to play spotify music in a dj way? I have downloaded ...
Newbie
354 Views
1 replies
0 likes
HiProjectM has an Android app with Chromecast support, displaying very nice milkdrops on the TV screen. Not quite there yet, not fully supported, but really nice.I've seen that you have some special commands to show vizualizer on the desktop versiono...
Hi ProjectM has an Android app with Chromecast support, displaying very nice milkdrops on the TV screen. Not quite there yet, not fully supported, but really nice. I've seen that you have some spec...
7424 Views
0 replies
17 likes
I am a student who lives with several others who nearly all have their own spotify premium accounts. The other day one of my housemates discovered that they could play their spotify account through my ps4 even when I was connected with my own account...
I am a student who lives with several others who nearly all have their own spotify premium accounts. The other day one of my housemates discovered that they could play their spotify account through m...
Newbie
305 Views
1 replies
0 likes
Alright, Spotify is something I love.It's a genuinely more convenient alternative to illegal downloading, which in itself is awesome. Not to mention how awesome having the whole music recommendations, artist stations, etc etc. It's honestly a brillia...
Alright, Spotify is something I love. It's a genuinely more convenient alternative to illegal downloading, which in itself is awesome. Not to mention how awesome having the whole music recommendatio...
521 Views
0 replies
0 likes
Beware anyone buying Samsung speakers that use the Multiroom App- crossfade on Spotify will not work and there are chasm sized gaps between tracks. I took this up with Spotify and they were rather less than helpful- like it or lump it seems to be the...
Beware anyone buying Samsung speakers that use the Multiroom App- crossfade on Spotify will not work and there are chasm sized gaps between tracks. I took this up with Spotify and they were rath...
985 Views
0 replies
0 likes
As you can see, the album view is always one track behind (it shows the track that played before the one currently playing). The track in green is the one actually playing at the time.The seek function is also nonfunctional, staying at 0:00 throughou...
As you can see, the album view is always one track behind (it shows the track that played before the one currently playing). The track in green is the one actually playing at the time. The seek func...
795 Views
0 replies
0 likes
I use Spotify web player and when I open the app on my chromebook, everything works fine except playlists. I can reach everything with the click of a button. But when I click on "Your Music" and I press "Playlists" it will not load. The "Songs" tab a...
I use Spotify web player and when I open the app on my chromebook, everything works fine except playlists. I can reach everything with the click of a button. But when I click on ...
Not applicable
725 Views
1 replies
1 likes
My playlists aren't popping up on my smart tv Spotify app. That's the only feature not working. Any suggestions?
My playlists aren't popping up on my smart tv Spotify app. That's the only feature not working. Any suggestions?
1343 Views
0 replies
0 likes
So when I would listen to the radio, if i liked a song, it would go to the "Liked From Radio" playlist just fine. If I REALLY loved it, I'd add them to a PL of my own. This is how I managed the two. To my dismay, I decided to eventually look at the L...
So when I would listen to the radio, if i liked a song, it would go to the "Liked From Radio" playlist just fine. If I REALLY loved it, I'd add them to a PL of my own. This is how I managed the two. ...
Community Legend
468 Views
1 replies
0 likes
The main thing done on Spotify is exploring new albums, going to the artist, adding to playlists - not shuffling - the three dot button on the right column needs to be the star of the show
The main thing done on Spotify is exploring new albums, going to the artist, adding to playlists - not shuffling - the three dot button on the right column needs to be the star of the show
950 Views
0 replies
0 likes
Last time I checked, they had no plans of making a desktop app for a chrome book. I don't know if this has changed I the last year but I think there should be! I miss the desktop features that the web player and iPhone app don't have!!!
Last time I checked, they had no plans of making a desktop app for a chrome book. I don't know if this has changed I the last year but I think there should be! I miss the desktop features that the we...
Not applicable
634 Views
1 replies
1 likes
I'm trying to set up my spotify on my playstation. On my mac, i log in using facebook, but now that i need to log in manually on my playstation, i have to enter the user and password. But unfortunately I have forgotten the password and I no longer ha...
I'm trying to set up my spotify on my playstation. On my mac, i log in using facebook, but now that i need to log in manually on my playstation, i have to enter the user and password. But unfortunate...
Roadie
524 Views
1 replies
0 likes
