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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 16035 Views
  • 101 replies
  • 10 likes
  • Other
  • 16035 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21044 Views
  • 9 replies
  • 2 likes
  • Other
  • 21044 Views
  • 9 replies
  • 2 likes

I am on a Premium account, but can only shuffle play on mobile!

I have a Spotify Premium account, however on my mobile device (Windows Phone 10) I can only play in shuffle mode, I never get the option to simply play an album, the only option is "Suffle play"... I tried logging in and out of the app, and tried rei...

  • Newbie
  • I have a Spotify Premium account, however on my mobile device (Windows Phone 10) I can only play in shuffle mode, I never get the option to simply play an album, the only option is "Suffle play"... I...
  • osornios
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Making another account using the email you used with facebook

I'm trying to make a new account seperate from facebook (I made my account with facebook and I removed spotify from apps) and I was wondering how I can make another account using the email I signed up with

  • Casual Listener
  • I'm trying to make a new account seperate from facebook (I made my account with facebook and I removed spotify from apps) and I was wondering how I can make another account using the email I sig...
  • Alejandar
  • Spotify
  • 679 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 679 Views
  • 3 replies
  • 0 likes

linking problem with rogers

i am sorry for my poor english it is not my language !! i am wondering if someone got the same problem. i was already premium member on sporify and i changed to rogers with their offer spotify free 24 months on rogers side everything seem to be ok it...

  • Newbie
  • i am sorry for my poor english it is not my language !!  i am wondering if someone got the same problem.  i was already premium member on sporify and i changed to rogers with their offer ...
  • osornios
  • Spotify Star
  • 1101 Views
  • 7 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 1101 Views
  • 7 replies
  • 1 likes

Did Spotify bring back the limit for max 50 public playlists?

At least it seems so (at least for my account) looking at the iOS, Mac desktop client and Android. The only exception so far for me is the web player. Anyone else annoyed by this?

  • Gig Goer
  • At least it seems so (at least for my account) looking at the iOS, Mac desktop client and Android. The only exception so far for me is the web player. Anyone else annoyed by this?
  • user-removed
  • Not applicable
  • 1521 Views
  • 7 replies
  • 6 likes
  • Mac
    Web Player
    Windows
  • 1521 Views
  • 7 replies
  • 6 likes

Spotify button images are not displaying

I'm trying to navigate my spotify, but most of the regular button images are totally wonky to the point I have no idea what everything is. I've included an image below to showcase the isse.

spotify.png
  • Newbie
  • I'm trying to navigate my spotify, but most of the regular button images are totally wonky to the point I have no idea what everything is. I've included an image below to showcase the isse.  
  • clems1
  • Regular
  • 1128 Views
  • 1 replies
  • 0 likes
  • bug report
    firefox
    Web Player
    Windows 7
  • 1128 Views
  • 1 replies
  • 0 likes

Solved!! Personalizing my Playlist

I would like to ask if I can personalize my playlist by replacing the photo in the playlist's icon? I would like to put my wedding photo with my wife to personalize our wedding playlist. Many thanks!

  • Newbie
  • I would like to ask if I can personalize my playlist by replacing the photo in the playlist's icon? I would like to put my wedding photo with my wife to personalize our wedding playlist. Many thanks!...
  • tomasrex
  • Roadie
  • 575 Views
  • 1 replies
  • 0 likes
  • Other
  • 575 Views
  • 1 replies
  • 0 likes

PROMOCION

Hola, mi suscripcion premium vence en 7 dias y me di cuenta de que la promocion d tres meses po 1000 pesos ha vuelto pero no me deja adquirirla, me pregunto por que no puedo adquirir ni esta ni las otras promociones.Gracias

  • Newbie
  • Hola, mi suscripcion premium vence en 7 dias y me di cuenta de que la promocion d tres meses po 1000 pesos ha vuelto pero no me deja adquirirla, me pregunto por que no puedo adquirir ni esta ni las o...
  • osornios
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 314 Views
  • 1 replies
  • 0 likes

[Bug] Spotify Windows stop working after you change the output device

Hello, if you change your output device (Soundcard exit, headhphone exit), Spotify stops working. I have to cancel all the process from the Task manager and restart again the application.My OS is Windows 10, my Soundcard is an Asus Xonar U7.

  • Regular
  • Hello, if you change your output device (Soundcard exit, headhphone exit), Spotify stops working. I have to cancel all the process from the Task manager and restart again the application. My OS is W...
  • 484 Views
  • 0 replies
  • 0 likes
  • Other
  • 484 Views
  • 0 replies
  • 0 likes

Change PS3 account after the 14 days had expired

I have a problem in my PS3, I logged in with an old account and the 14 days that you can use outside the country had expired, and now I want to use another account and I can't, the message that the 14 days had expired continues in the screen and I ca...

  • Casual Listener
  • I have a problem in my PS3, I logged in with an old account and the 14 days that you can use outside the country had expired, and now I want to use another account and I can't, the message that the 1...
  • osornios
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • ps3
  • 679 Views
  • 1 replies
  • 0 likes

Music plays only 30 seconds

Hello guys, I am a spotify premium user located in Brazil. When I try to listen to "I'm shipping up to boston" from Dropkick Murphys (spotify:track:1IIHp3xelpVnUdtrZeyZje), I can only see 30 seconds tracks to choose from. I remember listening the ful...

  • Regular
  • Hello guys,   I am a spotify premium user located in Brazil. When I try to listen to "I'm shipping up to boston" from Dropkick Murphys (spotify:track:1IIHp3xelpVnUdtrZeyZje), I can only see 30...
  • osornios
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • music
  • 514 Views
  • 1 replies
  • 0 likes

Reproducción de música

Tengo cuenta premium y no reproduce las canciones que tengo guardadas sin conexión

  • Newbie
  • Tengo cuenta premium y no reproduce las canciones que tengo guardadas sin conexión
  • osornios
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • music
  • 353 Views
  • 1 replies
  • 0 likes

Every few songs stop playing

Been using Spotify for long at my office using web player. But sometimes ago, the web player started to crashed after every few songs (5-8 songs). I always have my google chrome (64 bit) updated. I'm using Windows 10. Hope issue will be solve soon. T...

  • Newbie
  • Been using Spotify for long at my office using web player. But sometimes ago, the web player started to crashed after every few songs (5-8 songs). I always have my google chrome (64 bit) updated. I'm...
  • tomasrex
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 438 Views
  • 1 replies
  • 0 likes

[ROKU] Can't log into spotify on Roku 2XS

Current issue was noticed mid-day, Wednesday Feb 26th (mountain time). I've tried to log in with both facebook and spotify login (10digit numeric number), neither one working. The error screen reads: Could not connect to spotify Please check your net...

  • Casual Listener
  • Current issue was noticed mid-day, Wednesday Feb 26th (mountain time).   I've tried to log in with both facebook and spotify login (10digit numeric number), neither one working.   T...
  • Sal7
  • Casual Listener
  • 3804 Views
  • 11 replies
  • 0 likes
  • Other
  • 3804 Views
  • 11 replies
  • 0 likes

Missing recording

I have earlier enjoyd (very much) label:"Reference Recordings" Saint-Saens Symphony no.3 (organ) and Beethoven Symphony no.5 and ...then they are removed. Why? Are they comoing back?

  • Newbie
  • I have earlier enjoyd (very much) label:"Reference Recordings" Saint-Saens Symphony no.3 (organ) and Beethoven Symphony no.5 and ...then they are removed. Why? Are they comoing back?
  • osornios
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • Other
  • 456 Views
  • 1 replies
  • 0 likes

Is 5.1 sound with playstation possible?

Hi,Im so sick of only recciving sound of 2 speakers and my sub when I have a 5.1 sourround system.Is it posaible to fix this?

  • Newbie
  • Hi, Im so sick of only recciving sound of 2 speakers and my sub when I have a 5.1 sourround system. Is it posaible to fix this?
  • 621 Views
  • 0 replies
  • 1 likes
  • 621 Views
  • 0 replies
  • 1 likes

Play Spotify through outdoor speakers

Spotify will play in the house but on the speakers outside, it plays what's on my tv. Help

  • Casual Listener
  • Spotify will play in the house but on the speakers outside, it plays what's on my tv. Help
  • olig1905
  • Regular
  • 906 Views
  • 1 replies
  • 0 likes
  • Sony
  • 906 Views
  • 1 replies
  • 0 likes

Solved!! Resetting Password

I keep getting the error that I can't reset my password after getting the email, going to link, and then typing a new password.

  • Casual Listener
  • I keep getting the error that I can't reset my password after getting the email, going to link, and then typing a new password.
  • 1248241307
  • Casual Listener
  • 699 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 699 Views
  • 2 replies
  • 0 likes

windows phone and toplists

I've got new spotify client on windows 10 mobile, and can't find top 50 global songs, in top lists i have only one playlist

  • Newbie
  • I've got new spotify client on windows 10 mobile, and can't find top 50 global songs, in top lists i have only one playlist 😭
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

My music no longer shows up on Spotify. Why?

The music of an artist that I represent has recently been removed from Spotify and no longer shows up in searches. Wondering why this is the case. Thanks, John

  • Newbie
  • The music of an artist that I represent has recently been removed from Spotify and no longer shows up in searches. Wondering why this is the case.    Thanks,  John 
  • osornios
  • Spotify Star
  • 404 Views
  • 2 replies
  • 0 likes
  • music
  • 404 Views
  • 2 replies
  • 0 likes

How do I change the playlist cover picture?

I really want to make my own cover pictures. I have seen in other posts that some people can change them. Why can't I? Is it only for companies and special people? How is it possible to change it?

  • Casual Listener
  • I really want to make my own cover pictures. I have seen in other posts that some people can change them. Why can't I? Is it only for companies and special people? How is it possible to change it?
  • osornios
  • Spotify Star
  • 3022 Views
  • 1 replies
  • 1 likes
  • Other
  • 3022 Views
  • 1 replies
  • 1 likes