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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Petra17
  • Casual Listener
  • 9202 Views
  • 66 replies
  • 9 likes
  • Other
  • 9202 Views
  • 66 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19862 Views
  • 9 replies
  • 2 likes
  • Other
  • 19862 Views
  • 9 replies
  • 2 likes

Spotify family plan

I sent the email link to my children. It says they can't upgrade as they have premium already, which the don't! It even says you're using a free account.I've logged into each phone with my account details and they now have premium.Do we all have the ...

  • Newbie
  • I sent the email link to my children. It says they can't upgrade as they have premium already, which the don't! It even says you're using a free account. I've logged into each phone with my accoun...
  • kbrooksc
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Other
  • 333 Views
  • 1 replies
  • 0 likes

cant use spotify

i thought i can use spotify even without wifi or online?i already paid my due amount

  • Newbie
  • i thought i can use spotify even without wifi or online?i already paid my due amount
  • osornios
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 262 Views
  • 1 replies
  • 0 likes

The Ataris did not record an album named "Space Invaded"

https://open.spotify.com/album/0GVUPLYCCXBX0mIZafAy43 This album is incorrectly categorized under "The Ataris" band. It's pretty clearly a different band just by giving a few second listen, but as you can see on their wiki page which would contain an...

  • Casual Listener
  • https://open.spotify.com/album/0GVUPLYCCXBX0mIZafAy43   This album is incorrectly categorized under "The Ataris" band. It's pretty clearly a different band just by giving a few second listen, ...
  • osornios
  • Spotify Star
  • 543 Views
  • 2 replies
  • 0 likes
  • Other
  • 543 Views
  • 2 replies
  • 0 likes

Integration between BMW OS and Spotify

Hello! When I connect my iPhone 6 (also tried with iPhone 5s and 5) to my BMW over Bluetooth it only shows the first song playing and its album cover. But all other songs after the first one is then named the same (ex, if the first one is "BlablaArti...

  • Newbie
  • Hello!   When I connect my iPhone 6 (also tried with iPhone 5s and 5) to my BMW over Bluetooth it only shows the first song playing and its album cover. But all other songs after the first one...
  • osornios
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 339 Views
  • 1 replies
  • 0 likes

Shuffle Playback

Hello, I would like to know if it's normal that when I use Shuffle fonction, it's doesn't use all songs of my playlist, just some of the first. It happens on my Android phone, IOS Ipad and Windows computer. Hope I will be understood, thank you

  • Casual Listener
  • Hello,   I would like to know if it's normal that when I use Shuffle fonction, it's doesn't use all songs of my playlist, just some of the first. It happens on my Android phone, IOS Ipad and W...
  • 208 Views
  • 0 replies
  • 0 likes
  • Other
  • 208 Views
  • 0 replies
  • 0 likes

Can't log in

I'm trying to use my email to log in. I have reset my password but it won't log me in. Is tellingme to log in using my spotify credentials and my facebook is not associated with my account. I know this. If is why I'm logging in with email credentials...

  • Newbie
  • I'm trying to use my email to log in. I have reset my password but it won't log me in. Is tellingme to log in using my spotify credentials and my facebook is not associated with my account. I know th...
  • Nico
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 250 Views
  • 1 replies
  • 0 likes

Vodafone Partner Premium

can someone help me please? i got a vodafone promotion that give me 1 year of premium , i activate it on my facebook account but it doesn't work, what i've to do?

  • Newbie
  • can someone help me please?  i got a vodafone promotion that give me 1 year of premium , i activate it on my facebook account but it doesn't work, what i've to do?
  • 248 Views
  • 0 replies
  • 0 likes
  • Connect
  • 248 Views
  • 0 replies
  • 0 likes

Sony STR-1040 AV-Receiver AirPlay Connection Problem

I ued to stream my music with AirPlay from my iPad or iPhone to my Sony Receiver (STR-1040), which until now worked like a charm. But since 2 weeks ago, I can't get to make the connection with my receiver. After I click on More Devices and then on my...

  • Newbie
  • I ued to stream my music with AirPlay from my iPad or iPhone to my Sony Receiver (STR-1040), which until now worked like a charm. But since 2 weeks ago, I can't get to make the connection with my rec...
  • flyguycali
  • Newbie
  • 1640 Views
  • 1 replies
  • 0 likes
  • Sony
  • 1640 Views
  • 1 replies
  • 0 likes

Music not playing

I have uploaded my music to spotify and was able to stream it for the past two years or so. Now when i attempt to play it the music will not play and the art work is missing. I used the contact form to report that it is broken. However I have not hea...

  • Casual Listener
  • I have uploaded my music to spotify and was able to stream it for the past two years or so. Now when i attempt to play it the music will not play and the art work is missing. I used the contact form ...
  • osornios
  • Spotify Star
  • 303 Views
  • 3 replies
  • 0 likes
  • Other
  • 303 Views
  • 3 replies
  • 0 likes

Followers - Artist

HelloHow can I ser who are my followers of my band? I have entered into my band account but cant see it. I have weitten to spotify help email and no answer.Do tou know the email from spotify artist help?Thanks

  • Casual Listener
  • Hello How can I ser who are my followers of my band? I have entered into my band account but cant see it. I have weitten to spotify help email and no answer. Do tou know the email from spotify arti...
  • osornios
  • Spotify Star
  • 394 Views
  • 5 replies
  • 0 likes
  • Other
  • 394 Views
  • 5 replies
  • 0 likes

Windows Phone 8.1 - Application Spotify se bloque après la lecture de quelques morceaux

Bonjour, Depuis la dernière mise à jour de Spotify sur Windows Phone, j'éprouve des difficultés à écouter de la musique en streaming sur mon téléphone (Lumia 635 avec Windows Phone 8.1). En fait, la lecture démarre bien, je peux écouter deux ou trois...

  • Gig Goer
  • Bonjour,   Depuis la dernière mise à jour de Spotify sur Windows Phone, j'éprouve des difficultés à écouter de la musique en streaming sur mon téléphone (Lumia 635 avec Windows Phone 8.1). &n...
  • histat46
  • Gig Goer
  • 667 Views
  • 6 replies
  • 0 likes
  • WP 8
  • 667 Views
  • 6 replies
  • 0 likes

Is Drake Breaking the Internet?

everytime i try to play Drake's newest album, it won't play. and if i try to save it, it won't save and the app will crash.that is happening whether i am on desktop or my iphone.i checked, and my spotify doesnt show any need ot being updated...unless...

  • Casual Listener
  • everytime i try to play Drake's newest album, it won't play. and if i try to save it, it won't save and the app will crash. that is happening whether i am on desktop or my iphone. i checked, and my...
  • user-removed
  • Not applicable
  • 2142 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 2142 Views
  • 5 replies
  • 0 likes

[BB] Password login fail

Hi, It's happened twice now that whenever I've left the Spotify App on my Blackberry 9780, I can't login anymore. This is the message I receive: "Login Failed Could not login to Spotify. Maybe you've changed or misspelled your password?" It's the sam...

  • Casual Listener
  • Hi,    It's happened twice now that whenever I've left the Spotify App on my Blackberry 9780, I can't login anymore. This is the message I receive:    "Login Failed C...
  • CoPowah
  • Newbie
  • 1953 Views
  • 9 replies
  • 0 likes
  • 1953 Views
  • 9 replies
  • 0 likes

Chrome cast audio quality when casting VS Spotify app

When play ing Spotify on my Android phone I can select extreme quality. With the Google cast app I can cast this to my Chromecast audio.When selecting the CCA as output device in the Spotify app my settings only allo automatic.Will quality be differe...

  • Casual Listener
  • When play ing Spotify on my Android phone I can select extreme quality. With the Google cast app I can cast this to my Chromecast audio. When selecting the CCA as output device in the Spotify app my...
  • user-removed
  • Not applicable
  • 2711 Views
  • 1 replies
  • 1 likes
  • bitrate
    Chromecast Android
    chromecast audio
  • 2711 Views
  • 1 replies
  • 1 likes

Offensive Ad

Every few songs on Spotify, I get some tanning salon ad that says "Why be pale and pasty, when you can be tan and tasty." How could you possibly allow this? When did it become acceptable to degrade someone's skin color in a paid advertisement? People...

  • Newbie
  • Every few songs on Spotify, I get some tanning salon ad that says "Why be pale and pasty, when you can be tan and tasty." How could you possibly allow this? When did it become acceptable to degrade s...
  • bertrand_c_p
  • Newbie
  • 739 Views
  • 2 replies
  • 0 likes
  • Other
  • 739 Views
  • 2 replies
  • 0 likes

Recently Played artists won't refresh

About 5 days ago, I noticed that the recently played artists section on my profile stopped updating, and has been stuck with the same lineup of artists for a few days now. I've already uninstalled and reinstalled the software on my phone. The problem...

  • Regular
  • About 5 days ago, I noticed that the recently played artists section on my profile stopped updating, and has been stuck with the same lineup of artists for a few days now. I've already uninstalled an...
  • MattSuda
  • Spotify Star
  • 4997 Views
  • 11 replies
  • 11 likes
  • 4997 Views
  • 11 replies
  • 11 likes

Some one else continues to access my account

I have clicked the log off of all devices multiple times but everytime I open my Spotify it tells me it is listen to music on someone's Mac book who I do not know. I am very upset and have tried contacted Spotify multiple times and nothing has been d...

  • Casual Listener
  • I have clicked the log off of all devices multiple times but everytime I open my Spotify it tells me it is listen to music on someone's Mac book who I do not know. I am very upset and have tried cont...
  • ggsmith
  • Newbie
  • 832 Views
  • 4 replies
  • 0 likes
  • Other
  • 832 Views
  • 4 replies
  • 0 likes

Desktop and Android - not playing songs/skipping

All was working fine yesterday afternoon but by the evening I was having problems. If I try to play a single song in a queue of one, it instantly stops and if I try to play an album or playlist it displays each song as if it's going to play it one af...

  • Casual Listener
  • All was working fine yesterday afternoon but by the evening I was having problems. If I try to play a single song in a queue of one, it instantly stops and if I try to play an album or playlist it di...
  • Mme_G
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 380 Views
  • 2 replies
  • 0 likes