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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78726 Views

9 replies

4 likes

  • 78726 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42392 Views

232 replies

21 likes

Other
  • 42392 Views
  • 232 replies
  • 21 likes

Spotify won't play music on my PS4! WOW!

I bought the premium version a few nights ago. Right when I bought it, it stopped playing the music I picked, and some random songs on Discover Weekly, and they all kept going to pause, every time i was hitting the play button. I made it stop being p...

Casual Listener

I bought the premium version a few nights ago. Right when I bought it, it stopped playing the music I picked, and some random songs on Discover Weekly, and they all kept going to pause, every time i ...

793 Views

0 replies

0 likes

  • 793 Views
  • 0 replies
  • 0 likes

Spotify connect on chromecast audio

Hi everyone, i´ve been thinking about a spotify-subscription for quite a long time now. The easiest way ti integrate spotify into my hifi-system would be googles "chromecast audio", BUT: if streaming via my smartphone - as is standart - i´ll hear inc...

Newbie

Hi everyone,   i´ve been thinking about a spotify-subscription for quite a long time now. The easiest way ti integrate spotify into my hifi-system would be googles "chromecast audio", BUT: if ...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Memory usage increases to 100% during WebPlayer is runing until system crashes.

Hey folks, Just realized that the momry usage of my browser (Firefox, Opera and Vivaldi as well) increases continuously while running Spotify Webplayer until the system memory usage reaches 99-100% and the browser and system crashes. Does anyone know...

Newbie

Hey folks,   Just realized that the momry usage of my browser (Firefox, Opera and Vivaldi as well) increases continuously while running Spotify Webplayer until the system memory usage reaches ...

419 Views

0 replies

0 likes

Web Player
Windows
  • 419 Views
  • 0 replies
  • 0 likes

Rearranging Playlist Order on Web Player

OK...I've searched and searched for answers to this and nothng works. I used to be able to simply drag and drop songs into different order within my playlists. Now I can't move songs at all. None of the columns are highlited, starred, clicked or othe...

Newbie

OK...I've searched and searched for answers to this and nothng works.  I used to be able to simply drag and drop songs into different order within my playlists.  Now I can't move songs at a...

arajay

Regular

12864 Views

10 replies

5 likes

Web Player
  • 12864 Views
  • 10 replies
  • 5 likes

No link to Web Player on Facebook Play Button?

Spotify Play Button on Facebook --- no link to open on Web Player?? What is this design ?? I can listen 30 secs and no way to open full player? Is it seriously for real ?? Could someone add link to Facebook preview box of Spotify because now everytim...

Visitor

Spotify Play Button on Facebook --- no link to open on Web Player??   What is this design ??   I can listen 30 secs and no way to open full player?   Is it seriously for re...

415 Views

0 replies

0 likes

Music
  • 415 Views
  • 0 replies
  • 0 likes

Help please I cant found a song!

I was looking for ballin from Logic (ft.castro) and I cant found this song

Newbie

I was looking for ballin from Logic (ft.castro) and I cant found this song 😥

osornios

Spotify Star

378 Views

1 replies

0 likes

Music
  • 378 Views
  • 1 replies
  • 0 likes

No sound on my DENON CEOL with spotify connect

Hi, I have a DENON ceol with Spotify connect and it's been a bit hit and miss as to whether it will connect via my android phone. Today, there is no sound when connected to Spotify. The song is playing silently on my phone and it says it's connected ...

Newbie

Hi, I have a DENON ceol with Spotify connect and it's been a bit hit and miss as to whether it will connect via my android phone. Today, there is no sound when connected to Spotify. The song is playi...

741 Views

0 replies

1 likes

Denon
  • 741 Views
  • 0 replies
  • 1 likes

How many times do I need to tell the web player to open in the desktop app?

Every god darn update or whatever I need to go into the settings and tell it to open in my desktop app. Often it doesn't even stick.Why the flying funk do you guys hate the desktop app so much? This problem has been around for years, absolutely unbel...

Regular

Every god darn update or whatever I need to go into the settings and tell it to open in my desktop app. Often it doesn't even stick. Why the flying funk do you guys hate the desktop app so much? Thi...

337 Views

0 replies

0 likes

Web Player
Windows
  • 337 Views
  • 0 replies
  • 0 likes

Web Pleyer: No possibility to navigate away from Top 50 by Country

It's not possible to go back to the starting Charts screen when drilled down to 50 by Country/Viral. Once you drill down to Top 50 by Country/Viral, each time you return to the Charts tab it would show the Countries instead the initial Charts screen....

Visitor

It's not possible to go back to the starting Charts screen when drilled down to 50 by Country/Viral. Once you drill down to Top 50 by Country/Viral, each time you return to the Charts tab it would sh...

343 Views

0 replies

0 likes

Web Player
  • 343 Views
  • 0 replies
  • 0 likes

[WP8/W10M] Using more data than it should when music quality is set to Normal

Hello,I'm with Videotron in Canada and I have the unlimited music streaming feature, but it doesn't seem to be working with spotify (works with Groove/Xbox music though). I am using a Windows Mobile 10 phone, although I had the same problem with my W...

Casual Listener

Hello, I'm with Videotron in Canada and I have the unlimited music streaming feature, but it doesn't seem to be working with spotify (works with Groove/Xbox music though). I am using a Windows ...

comebackkid777

Casual Listener

812 Views

2 replies

0 likes

WP 8
  • 812 Views
  • 2 replies
  • 0 likes

[WP 10] Final Solution for a Very Huge Problem?

Hi everybody, I came here today to report a problem with Spotify on Windows Phone. Alright, I've downloaded the application for my Windows Phone 10 and the application have constant problems like: Many loading pages everywhere, slow downloads, and so...

Newbie

Hi everybody, I came here today to report a problem with Spotify on Windows Phone. Alright, I've downloaded the application for my Windows Phone 10 and the application have constant problems like: Ma...

396 Views

0 replies

1 likes

Connect
Music
  • 396 Views
  • 0 replies
  • 1 likes

Wrong singer

In spotify, there is one contra that are two singer,but in real there two contra one is rapper and another one rocker.Please fix it

Newbie

In spotify, there is one contra that are two singer,but in real there two contra one is rapper and another one rocker.Please fix it

Maxse

Casual Listener

431 Views

1 replies

0 likes

Music
  • 431 Views
  • 1 replies
  • 0 likes

Saved Albums/Songs Collection Missing

I have check my saved tracks and noticed it was completely wiped. Is this recoverable or I am just stuck with a fresh restart?

Casual Listener

I have check my saved tracks and noticed it was completely wiped. Is this recoverable or I am just stuck with a fresh restart?

373 Views

0 replies

0 likes

Web Player
  • 373 Views
  • 0 replies
  • 0 likes

Saved Albums/Songs Collection Missing

I have check my saved tracks and noticed it was completely wiped. Is recoverable or I am just stuck with a fresh restart?

Casual Listener

I have check my saved tracks and noticed it was completely wiped. Is recoverable or I am just stuck with a fresh restart?

307 Views

0 replies

0 likes

Web Player
  • 307 Views
  • 0 replies
  • 0 likes

Spotify stops playing music every 1 hour?

For the past week or two, whenever I use Spotify, it only lasts one hour of playing music before it stops playing music altogether. When I go on Spotify to play the music again, the screen turns black meaning I can't use Spotify. So I have restart my...

Regular

For the past week or two, whenever I use Spotify, it only lasts one hour of playing music before it stops playing music altogether. When I go on Spotify to play the music again, the screen turns blac...

Nico

Community Legend

491 Views

1 replies

0 likes

WP 8
  • 491 Views
  • 1 replies
  • 0 likes

[Echo/Alexa] Alexa Voice Commands Wrong

I was trying to use the voice commands given here, but most of them default to playing from Amazon Music. Spotify needs to update their support documentation to reflect that the commands need to have "from Spotify" appended to the end, or tell us how...

Newbie

I was trying to use the voice commands given here, but most of them default to playing from Amazon Music. Spotify needs to update their support documentation to reflect that the commands need to have...

jcski1950

Newbie

766 Views

1 replies

0 likes

Music
Other
  • 766 Views
  • 1 replies
  • 0 likes

Library full

deleted music so I could add more, but still getting same message after deletion, is there a time that I need to wait before I add more music?

Casual Listener

deleted music so I could add more, but still getting same message after deletion, is there a time that I need to wait before I add more music?

osornios

Spotify Star

520 Views

1 replies

0 likes

Music
  • 520 Views
  • 1 replies
  • 0 likes

Save button for songs that are saved

Hi everyone, I have recently opted for premium account, and started downloading songs on my phone.Since then, I noticed that some of the songs that I saved to my music are now displayed as they're not saved (In the artist/album page), even though I c...

Newbie

Hi everyone,   I have recently opted for premium account, and started downloading songs on my phone. Since then, I noticed that some of the songs that I saved to my music are now displayed as...

376 Views

0 replies

0 likes

Web Player
Windows
  • 376 Views
  • 0 replies
  • 0 likes