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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

60294 Views

7 replies

4 likes

  • 60294 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38329 Views

215 replies

19 likes

Other
  • 38329 Views
  • 215 replies
  • 19 likes

Porque se reproduce mi contenido mal

En mi dispositivo echo show 8 cuando estoy reproduciendo un podcast se escucha la voz distorsionada como ardilla y en mi celular no sucede eso y solo es en algunos episodios

Newbie

En mi dispositivo echo show 8 cuando estoy reproduciendo un podcast se escucha la voz distorsionada como ardilla y en mi celular no sucede eso y solo es en algunos episodios

osornios

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi música de detiene por si sola, solo offline no paso esto. help.

Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si estoy offline la música no se detiene, esto pasa solo s...

Visitor

Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si esto...

Vasil

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution feature where we can look at our recent songs by order from previous weelky made content

Hi I had a song that played from a discovery weekly Playlist and now I have the tempo and beat stuck in my head but can't think of the name or find the song. A simple history feature would save many headaches and make it easier to find the songs that...

Visitor

Hi I had a song that played from a discovery weekly Playlist and now I have the tempo and beat stuck in my head but can't think of the name or find the song.  A simple history feature would save...

Maria

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shared playlist not available in kids profile (blank screen)

I have a premium account with family plan. I want share a playlist with my child on the kids account. I have followed the steps within the kids app and it just shows as “you don’t have any playlists to share” etc I have many playlist that are set to ...

Casual Listener

I have a premium account with family plan. I want share a playlist with my child on the kids account. I have followed the steps within the kids app and it just shows as “you don’t have any playlists ...

8aw_60i-417ad

Newbie

680 Views

4 replies

0 likes

  • 680 Views
  • 4 replies
  • 0 likes

Superuser Contribution Localização de origem

Solicitei envio do meu single para as playlists e pediram pra confirmar localização de origem do artista ,coloquei minha cidade mas não carrega as opções e não me permite avançar para a próxima etapa ,verifiquei minha internet e tentei em outras plat...

Visitor

Solicitei envio do meu single para as playlists e pediram pra confirmar localização de origem do artista ,coloquei minha cidade mas não carrega as opções e não me permite avançar para a próxima etapa...

jpedronv

Visitor

1283 Views

6 replies

2 likes

  • 1283 Views
  • 6 replies
  • 2 likes

La publicidad me muestra música que jamás escucharía

No entiendo por qué sucede algo así con la intención artificial... Si tan inteligente es, sabría de sobra que jamás escucharía reguetón, me parece lo peor que ha creado la humanidad y me sigue mostrando eso que no es ni música ni arte ni nada, me par...

Visitor

No entiendo por qué sucede algo así con la intención artificial... Si tan inteligente es, sabría de sobra que jamás escucharía reguetón, me parece lo peor que ha creado la humanidad y me sigue mostra...

129 Views

0 replies

0 likes

  • 129 Views
  • 0 replies
  • 0 likes

Shuffle is on but it plays from beginning and then plays in order

I have a playlist of every Taylor swift song in order by album and song in album and my shuffle is on and it plays debute then fearless speak now and so on in order while on shuffle and when shuffle is off I click a folklore song and after that goes ...

Visitor

I have a playlist of every Taylor swift song in order by album and song in album and my shuffle is on and it plays debute then fearless speak now and so on in order while on shuffle and when shuffle ...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution My filter for liked songs does not appear after reinstalling.

My filters for my liked songs do not show up anymore. At first I noticed that when I pressed on genres each filter said that it hide certain songs and did not show any songs. After searching the posts about this problem, I did a quick reinstall which...

Casual Listener

My filters for my liked songs do not show up anymore. At first I noticed that when I pressed on genres each filter said that it hide certain songs and did not show any songs. After searching the post...

minhonie1209

Visitor

26146 Views

32 replies

3 likes

  • 26146 Views
  • 32 replies
  • 3 likes

Superuser Contribution I can't edit my profile on Spotify. There is no "edit profile" button

I used to be able to edit it whenever I wanted to, but out of nowhere I couldn't anymore. This seems to only be happening to me because my friends who have Spotify are able to freely change their name and profile picture. Why is it doing this?

Visitor

I used to be able to edit it whenever I wanted to, but out of nowhere I couldn't anymore. This seems to only be happening to me because my friends who have Spotify are able to freely change their nam...

MihailY

Moderator

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
  • 0 likes

Audio glitching during song in new Spotify version (NOT dip at end of song)

In a new version of Spotify, hardware acceleration is now bugged causing audio glitches or hitches. They don't happen all the time but often enough to be a recurring problem. The only solution was to disable hardware acceleration which I have never n...

Music Fan

In a new version of Spotify, hardware acceleration is now bugged causing audio glitches or hitches. They don't happen all the time but often enough to be a recurring problem. The only solution was to...

774 Views

0 replies

2 likes

  • 774 Views
  • 0 replies
  • 2 likes

The “video” function has disappeared in the application

The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself exists and it supposedly works, it doesn’t work

Visitor

The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself ex...

osornios

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola buenas noches, Spotify tiene empleo de dar clicks a música ?

La plataforma te paga por dar clicks a álbumes de música comienza en 0/40 tareas conforme avanzas tienes que depositar un saldo que te sale en negativo para poder retirar las ganancias.

Visitor

La plataforma te paga por dar clicks a álbumes de música comienza en 0/40 tareas conforme avanzas tienes que depositar un saldo que te sale en negativo para poder retirar las ganancias.

Novy

Moderator

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution episodes are glitch on xbox

Every time i listen to a episode while playing a game it goes back a second,or ten or 30 or the WHOLE EPISODE it’s so annoying not being able to listen to music.

Visitor

Every time i listen to a episode while playing a game it goes back a second,or ten or 30 or the WHOLE EPISODE it’s so annoying not being able to listen to music.

Eni

Moderator

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast cut short Android

Podcast episode show length of 1 hour and 20 something minutes. When playing player says length is 7:38 minutes after which it skips to next episode. Based on content and other episode length should definitely be more like 1 hour 20 not less than 10 ...

Newbie

Podcast episode show length of 1 hour and 20 something minutes. When playing player says length is 7:38 minutes after which it skips to next episode. Based on content and other episode length should ...

AlejaR

Moderator

294 Views

1 replies

1 likes

Other
  • 294 Views
  • 1 replies
  • 1 likes