Podcast cut short Android

[LasseKruse]

Podcast episode show length of 1 hour and 20 something minutes. When playing player says length is 7:38 minutes after which it skips to next episode. Based on content and other episode length should definitely be more like 1 hour 20 not less than 10 minutes. Tried downloading deleting downloading again and playing online, and restarting Spotify no improvement 

[AlejaR]

Hey @LasseKruse,

Thanks for posting in the Community and welcome.

In this case, we'd suggest you start off by reinstalling the app on the affected device to see if you notice any difference. Reinstalling the app can help resolve most common issues, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

But, if this issue should persist after that, we'd like to gather some additional info. Just to confirm, does this happen when playing a specific show? Or is this happening no matter what show you choose to play? It'd be awesome if you could send us more info.

On another note, it'd be really helpful if you sent us the make/model and OS of the affected device along with the Spotify version you're running there. Did you notice if this started to happen after a specific event, such as an OS update? If yes, please send us the details.

Lastly, it'd be great if you sent us a short video recording of what's happening, so we can better visualize what you're mentioning. You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can watch it.

Keep us in the loop!