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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

55859 Views

7 replies

4 likes

  • 55859 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37372 Views

209 replies

18 likes

Other
  • 37372 Views
  • 209 replies
  • 18 likes

Superuser Contribution christmas songs being incorrectly combined and charting

Rockin around the christmas tree by brenda lee is not charting on spotify charts because for some reason it is being combined with white christmas by bing crosby and some other songs on spotify charts and total streams (over 1.3b for both which makes...

Casual Listener

Rockin around the christmas tree by brenda lee is not charting on spotify charts because for some reason it is being combined with white christmas by bing crosby and some other songs on spotify chart...

Lyubka

Moderator

772 Views

4 replies

3 likes

Music
  • 772 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution iOS push notification of new podcast no longer has add to your episodes option

PlanFreeCountryUKDeviceiPhone XROperating SystemiOS 17 My Question or Issuea few updates ago the option to add new podcast episodes to the your episodes section vanished from the push notifications. I’m not sure if it’s a bug or intended. I really li...

Regular

Plan Free Country UK Device iPhone XR Operating System iOS 17   My Question or Issue a few updates ago the option to add new podcast episodes to the your episodes section vanished from...

Lyubka

Moderator

580 Views

3 replies

0 likes

Other
  • 580 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Add "Recommended songs for you" to Playlist

I recently searched for a song on Spotify and listened to it. From this song, Spotify started playing a "Recommended songs for you" queue of songs. Is there a way to add all of the songs from this queue to a playlist that I create? I do not want to h...

Casual Listener

I recently searched for a song on Spotify and listened to it. From this song, Spotify started playing a "Recommended songs for you" queue of songs. Is there a way to add all of the songs from this qu...

Yordan

Moderator

9501 Views

5 replies

2 likes

Other
  • 9501 Views
  • 5 replies
  • 2 likes

Solved!! Why did Spotify delete my Community Idea all of a sudden?

I posted this a year ago and keep getting emails of people liking it (as recently as Oct 8 2023). Now when I go into my profile it doesnt show and the link from the email does not work. I was not given any notice and this just looks back to delete my...

Music Fan

I posted this a year ago and keep getting emails of people liking it (as recently as Oct 8 2023). Now when I go into my profile it doesnt show and the link from the email does not work. I was not giv...

Maxim

Spotify Star

456 Views

3 replies

0 likes

Other
  • 456 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Focus loss when using the iOS app with VoiceOver

when I'm in a playlist, I like to double-tap on the songs one by one to preview it. Previously, the focus would stay on the chosen song and I could simply tap in the center of the screen to go back to where I was. However, now, whenever I tap, it alm...

Regular

when I'm in a playlist, I like to double-tap on the songs one by one to preview it. Previously, the focus would stay on the chosen song and I could simply tap in the center of the screen to go back t...

Vasil

Moderator

825 Views

5 replies

0 likes

  • 825 Views
  • 5 replies
  • 0 likes

Matching lyrics to the songs

In almost every song the lyrics aren't matched right to the song or in general the song does not feature the lyrics. Just give me the job and I will do it.

Visitor

In almost every song the lyrics aren't matched right to the song or in general the song does not feature the lyrics. Just give me the job and I will do it.

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution There is no response to the artist profile request

Hello, I applied for the rights to the artist's profile, at first I received replies by email asking me to contact the label to be added to the team, but I only released one track there and am no longer associated with the label, I wanted to link the...

Newbie

Hello, I applied for the rights to the artist's profile, at first I received replies by email asking me to contact the label to be added to the team, but I only released one track there and am no lon...

Vasil

Moderator

368 Views

1 replies

0 likes

Music
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to delete the shown recently played songs and under the good morning

In the app and on deskop all recently played songs are shown and also under the good morning catern. I want to delete the songs that are displayed there and much more, I don't want these lists at all. Having to click on private session all the time i...

Visitor

In the app and on deskop all recently played songs are shown and also under the good morning catern. I want to delete the songs that are displayed there and much more, I don't want these lists at all...

Lyubka

Moderator

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files sporadically disappear on mobile

PlanPremiumCountryUSDeviceSamsing Galaxy S22+Operating SystemAndroid My Question or IssueHello, I've been having issues with my local files for months now and I cannot find a good fix for it. I'll sync my local files and they will show up perfectly f...

Casual Listener

Plan Premium Country US Device Samsing Galaxy S22+ Operating System Android   My Question or Issue Hello, I've been having issues with my local files for months now and I cannot find a...

ThematicPDX

Casual Listener

6378 Views

10 replies

4 likes

  • 6378 Views
  • 10 replies
  • 4 likes

Superuser Contribution Como recuperar arquivos locais que estavam no Spotify de um antigo celular

Como recuperar arquivos locais que estavam armazenados no Spotify do outro celular que eu tinha ?Sendo que nesse celular novo não aparece mesmo eu habilitando os arquivos locais

Visitor

Como recuperar arquivos locais que estavam armazenados no Spotify do outro celular que eu tinha ? Sendo que nesse celular novo não aparece mesmo eu habilitando os arquivos locais

AlejaR

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify play natively on ChromeCast speaker?

PlanPremiumDeviceSamsung Galaxy A52sOperating SystemAndrois 13 My Question or IssueDoes Spotify play natively on a ChromeCast speaker, such as Harman Kardon Citation One III (similar to Spotify on a Sonos One)? In other words, is the Spotify app on m...

Newbie

Plan Premium Device Samsung Galaxy A52s Operating System Androis 13   My Question or Issue Does Spotify play natively on a ChromeCast speaker, such as Harman Kardon Citation One III (sim...

Eni

Moderator

450 Views

1 replies

0 likes

Chromecast
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Linking Not working

when trying to link the Economist subscriber, the Spotify platform repeatedly throws an error Plan/PremiumCountryDEOperating SystemiOS My Question or Issue

Visitor

when trying to link the Economist subscriber, the Spotify platform repeatedly throws an error   Plan /Premium Country DE Operating System iOS   My Question or Issue  

Henryjustin63

Visitor

683 Views

2 replies

0 likes

Other
  • 683 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution smart shuffle shouldnt break local files

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while they are removed from the playlist, Spotify decides to...

Visitor

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while the...

agreatchaos

Newbie

6356 Views

37 replies

18 likes

  • 6356 Views
  • 37 replies
  • 18 likes

Solved!! Can't link to Tinder's account to my Spotify.

PlanPremium DuoCountryBrazilDeviceRedmi Note 12Operating SystemAndroid 13 My Question or IssueI will be as detailed as possible from the beginning:-On Tinder, I click on the "Add Spotify to your profile" button;-It opens another window inside Tinder ...

Casual Listener

Plan Premium Duo Country Brazil Device Redmi Note 12 Operating System Android 13   My Question or Issue I will be as detailed as possible from the beginning: -On Tinder, I click on th...

Maxim

Spotify Star

1735 Views

3 replies

0 likes

Connect
Other
  • 1735 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Starting playback on Chromecast from Google Assistant doesn't work

I have a similar problem: Starting playback from my Google Assistant via Chromecast to my Onkyo TX-NR6100 suddenly stopped working around 2-3 weeks ago. It used to work fine before. I did not change anything in the setup inbetween.Reboot of all invol...

Casual Listener

I have a similar problem: Starting playback from my Google Assistant via Chromecast to my Onkyo TX-NR6100 suddenly stopped working around 2-3 weeks ago. It used to work fine before. I did not change ...

Lyubka

Moderator

669 Views

5 replies

0 likes

  • 669 Views
  • 5 replies
  • 0 likes

The gillette advert is breaking my second monitor

PlanFreeCountryNetherlandsDeviceDellOperating SystemWindows 11 My Question or IssueI have a really strange bug has happened 6 or 7 times in the last 2 weeks. Every time the gillette advert video begins to play on my laptop my second screen breaks and...

Visitor

  Plan Free Country Netherlands Device Dell Operating System Windows 11   My Question or Issue I have a really strange bug has happened 6 or 7 times in the last 2 weeks. Every ti...

220 Views

0 replies

0 likes

Other
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can someone figure out your account if you send them a song link?

As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?

Newbie

As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?

Vasil

Moderator

15438 Views

1 replies

0 likes

Other
  • 15438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is the Donate or Artist Support button on web app version of Spotify

PlanFree/PremiumCountry DevicePC / laptopOperating System(Windows 10.) My Question or Issue: An artist I wish to support has placed a Support button on her verified artist page and it shows up when viewing the spotify app on my samsung galaxy phone, ...

Visitor

Plan Free/Premium Country   Device PC / laptop Operating System (Windows 10.)   My Question or Issue:  An artist I wish to support has placed a Support button on her verified ...

Joan

Moderator

942 Views

1 replies

0 likes

Other
  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on Tinder

PlanPremiumCountrySerbiaDeviceHuawei Lite P30Android My Question or IssueIve been trying to login to my Spotify account over Tinder, yet when i try to do it over my google account it just logs me into Spotify over Chrome, it doesn't connect it to tin...

Visitor

Plan Premium Country Serbia Device Huawei Lite P30 Android   My Question or Issue Ive been trying to login to my Spotify account over Tinder, yet when i try to do it over my google acco...

Joan

Moderator

571 Views

1 replies

0 likes

Other
  • 571 Views
  • 1 replies
  • 0 likes