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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61316 Views

7 replies

4 likes

  • 61316 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38544 Views

215 replies

19 likes

Other
  • 38544 Views
  • 215 replies
  • 19 likes

SHUT YOUR MONOPOLY

Hello dear spotify its a calm request to you that please remove your nonsense features that we can search and play song once in a day 郎郎郎 we can't skip the song , we can't loop, we can't turn off shuffle , and etc the features that you implemented re...

Visitor

Hello dear spotify its a calm request to you that please remove your nonsense features that we can search and play song once in a day 🤬🤬🤬 we can't skip the song , we can't loop, we can't turn off ...

Mitre226644

Roadie

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue: Profile display name can't be searched after updating it

Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated issue I created a brand new Spotify account/profile. That...

Visitor

Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated is...

Joan

Moderator

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to scan a Spotify code and have the song start automatically

I am having a tattoo made of a Spotify code and would like for the app to automatically play the song when the code is scanned. I cannot figure out how to do this. The code takes me to the album the song is on, but then I have to find the song and ma...

Casual Listener

I am having a tattoo made of a Spotify code and would like for the app to automatically play the song when the code is scanned. I cannot figure out how to do this. The code takes me to the album the ...

Maxim

Spotify Star

13541 Views

3 replies

0 likes

  • 13541 Views
  • 3 replies
  • 0 likes

Download album 'French Record' by Kate & Anna McGarrigle

My account was hacked and I had to re-create my entire library. This album can no longer be found through Spotify search, but I found a Spotify link through Google. Of the 11 songs I can download only 2 - nor can I play the other 9 from the song list...

Visitor

My account was hacked and I had to re-create my entire library. This album can no longer be found through Spotify search, but I found a Spotify link through Google. Of the 11 songs I can download onl...

Maxim

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

I have a premium subscription but hearing ads

For months I’ve been enjoying music and podcasts as-free with my premium account. However, a couple of months ago I started hearing ads during podcasts and public playlists. I’ve verified my account is premium on the add and have deleted and re-added...

Casual Listener

For months I’ve been enjoying music and podcasts as-free with my premium account. However, a couple of months ago I started hearing ads during podcasts and public playlists. I’ve verified my account ...

cdt1334

Casual Listener

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Solved!! How can I buy an audiobook? Not showing in web player.

I've followed the steps as shown but there is no option to purchase the audiobook in my web player. I can purchase a top up, but I would prefer to buy the audiobook outright. Is this only available in certain countries? Please help!

Regular

I've followed the steps as shown but there is no option to purchase the audiobook in my web player. I can purchase a top up, but I would prefer to buy the audiobook outright. Is this only available i...

communityuser45

Newbie

3186 Views

5 replies

0 likes

  • 3186 Views
  • 5 replies
  • 0 likes

Superuser Contribution How does one access Spotify pre sales for concert tickets???

How does one access Spotify pre sales for concert tickets??? Premium member trying to figure out how to access Spotify pre sale tomorrow for Pantera tickets?

Visitor

How does one access Spotify pre sales for concert tickets??? Premium member trying to figure out how to access Spotify pre sale tomorrow for Pantera tickets?

Lyubka

Moderator

4414 Views

1 replies

0 likes

  • 4414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks with premium account

PlanPremium monthly payment CountryUkDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I h...

Casual Listener

  Plan Premium monthly payment  Country Uk Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I am a plan manager for a premium account. Renewal p...

Ruth-Annie

Newbie

6809 Views

4 replies

0 likes

  • 6809 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs not in my music ta, or not in any of my playlists when I open the app

Today I opened Spotify a Jack Harlow song was playing, I don't listen to stuff like that. I listen to Metallica, Iron Maiden, ACDC, Judas Priest etc. and this has been happening for a vast amount of random songs and I've searched up this issue so man...

Casual Listener

Today I opened Spotify a Jack Harlow song was playing, I don't listen to stuff like that. I listen to Metallica, Iron Maiden, ACDC, Judas Priest etc. and this has been happening for a vast amount of ...

W1CKED3IKER

Visitor

638 Views

5 replies

0 likes

  • 638 Views
  • 5 replies
  • 0 likes

Superuser Contribution Porque no pueden verificar mi correo?

Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast

Visitor

Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast

Lyubka

Moderator

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked accounts still seeing mine

so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I don’t wanna private everything for those who aren’t b...

Visitor

so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I do...

MihailY

Moderator

9537 Views

3 replies

0 likes

Other
  • 9537 Views
  • 3 replies
  • 0 likes

Superuser Contribution 1 Year Anniversary Referral Link Not Working

I received a 1-year anniversary notification from Spotify 8 days ago with a referral link for two people for 2-month free premium subscription. I tried clicking on the "Give Premium" link but it does not work. It redirects to "Page not found" that sa...

Casual Listener

I received a 1-year anniversary notification from Spotify 8 days ago with a referral link for two people for 2-month free premium subscription. I tried clicking on the "Give Premium" link but it does...

Joan

Moderator

515 Views

5 replies

0 likes

Other
  • 515 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Process to get deal with Spotify as a Music Distributor

Hello team,Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct deal our music distributor as Spotify provider directo...

Newbie

Hello team, Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct d...

Yordan

Moderator

1351 Views

1 replies

0 likes

Music
Other
  • 1351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button turns off when clicking a new playlist on PC

PlanPremium Duo planCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen clicking play on a playlist shuffle is turned off, I then turn it on however if i cl...

Visitor

  Plan Premium Duo plan Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...

Joan

Moderator

266 Views

1 replies

0 likes

Other
  • 266 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I stop getting in-app recommendations?

I've attached an example of some Direct marketing sent my way. How can I stop it? Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1

Music Fan

I've attached an example of some Direct marketing sent my way. How can I stop it?   Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1     &...

nik_0_0

Casual Listener

84644 Views

322 replies

121 likes

  • 84644 Views
  • 322 replies
  • 121 likes

Superuser Contribution Multi-Room Music w/ Amazon Echo Link Devices Stopped Working

PlanPremium CountryUSA DeviceAmazon Echo Link Amp (3 of them) Operating SystemN/A My Question or IssueRecently (just noticed today) that any of my Alex Multi-Room music groups that contain an Echo Link Amp device no longer show up and can't be played...

Music Fan

Plan Premium   Country USA   Device Amazon Echo Link Amp (3 of them)   Operating System N/A   My Question or Issue Recently (just noticed today) that any of my Alex M...

xtexn

Casual Listener

7180 Views

67 replies

7 likes

Music
Other
  • 7180 Views
  • 67 replies
  • 7 likes

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> SupportAnd even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example,...

Casual Listener

I am in authenticated state, opening the website from Android app-> Settings -> Support And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the l...

Maxim

Spotify Star

213 Views

1 replies

0 likes

Other
  • 213 Views
  • 1 replies
  • 0 likes