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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1643 Views
  • 16 replies
  • 6 likes
  • Other
  • 1643 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17607 Views
  • 8 replies
  • 1 likes
  • Other
  • 17607 Views
  • 8 replies
  • 1 likes

Superuser Contribution [iOS] It’s baby

Can you please post my song it’s baby on Spotify it would mean the world please xx

  • Visitor
  • Can you please post my song it’s baby on Spotify it would mean the world please xx
  • Yordan
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • iOS
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist hacked?

Hello,I was making myself a new playlist when I realised that some of my liked titles were unavailable. Since I was still listening to them just day before, I went to the artist's page and realised that all their content was removed, pictures, song e...

  • Visitor
  • Hello, I was making myself a new playlist when I realised that some of my liked titles were unavailable. Since I was still listening to them just day before, I went to the artist's page and realised...
  • Lyubka
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution blends don’t change

i have an issue with the blend feature. my friends and i made a blend because it sounds like a fun concept, but since we made it last summer, it has not really changed. i know people from spotify have said that it’s based on your listening and you do...

  • Newbie
  • i have an issue with the blend feature. my friends and i made a blend because it sounds like a fun concept, but since we made it last summer, it has not really changed. i know people from spotify hav...
  • Eni
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • music
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my region and payment update

Hi. i just moved to Canada from Turkey and i can't change the region to Canada. It says your region is not correct. i tried to change from my profile but it's not working ( it doesn't allow you to change country)

  • Casual Listener
  • Hi. i just moved to Canada from Turkey and i can't change the region to Canada. It says your region is not correct. i tried to change from my profile but it's not working ( it doesn't allow you to ch...
  • Eni
  • Moderator
  • 874 Views
  • 3 replies
  • 0 likes
  • 874 Views
  • 3 replies
  • 0 likes

I used to see all epidsodes of the tv series Friends. Now I only see a few. How can I get the rest

Plan PremiumFree/PremiumCountry canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Free/Premium Country canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • 139 Views
  • 0 replies
  • 0 likes
  • Other
  • 139 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect Samsung Soundbar from outside my network

Hey! When I have friends visiting me, somethimes they want to connect their phone with a spotify-premium account to my Samsung soundbar with Spotify Connect. But after they have been connected they can start playing music on my soundbar from their ow...

  • Newbie
  • Hey!   When I have friends visiting me, somethimes they want to connect their phone with a spotify-premium account to my Samsung soundbar with Spotify Connect. But after they have been connect...
  • MihailY
  • Moderator
  • 1884 Views
  • 5 replies
  • 1 likes
  • Connect
    music
    Other
    Samsung
  • 1884 Views
  • 5 replies
  • 1 likes

Superuser Contribution Video is completely missing on the web page.

The video player is totally gone on the web player. It works in the app but the app is a horrible horrible crashing memory hog that gets my fan going about a minute after launching it. Where is web video?????

  • Music Fan
  • The video player is totally gone on the web player. It works in the app but the app is a horrible horrible crashing memory hog that gets my fan going about a minute after launching it. Where is web ...
  • MihailY
  • Moderator
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Newest Episodes of Joe Rogan Experience Not Showing Up

PlanPremiumCountryUSADeviceMacbook Pro late 2012Operating SystemMojave My Question or IssueThe newest episode of Joe Rogan's podcast that is shown to me is from 3 months ago. Sometimes new episodes will be recommended to me on the home page but those...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro late 2012 Operating System Mojave   My Question or Issue The newest episode of Joe Rogan's podcast that is shown to me is from 3 months ago....
  • wbowers0704
  • Visitor
  • 8995 Views
  • 6 replies
  • 0 likes
  • Other
  • 8995 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why does spotify play recommended song for you and does not stop?

I start out playing my playlist, then at some point, it starts playing "Playing recommended songs for you". I try to switch back to my playlist but it will not go back, just keeps play the recommended. I have researched this online and it is telling ...

  • Visitor
  • I start out playing my playlist, then at some point, it starts playing "Playing recommended songs for you". I try to switch back to my playlist but it will not go back, just keeps play the recommende...
  • AlejaR
  • Moderator
  • 810 Views
  • 1 replies
  • 0 likes
  • 810 Views
  • 1 replies
  • 0 likes

How do I go back to only Premium?

How do I go back to only Premium? I don't need a Premium Duo. It's just me again. It looks like I only can go back to Spotify Free

  • Visitor
  • How do I go back to only Premium? I don't need a Premium Duo. It's just me again. It looks like I only can go back to Spotify Free
  • AdamDam
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have I party banned an artist?

We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The album we played is still there. But I don't even g...

  • Casual Listener
  • We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The...
  • MihailY
  • Moderator
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me permite usar mi plan de prepago.

Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.

  • Visitor
  • Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.
  • MihailY
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists

For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just shows a dash. Listeners also disappear of you selec...

  • Visitor
  • For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just ...
  • Lyubka
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs suddenly stop when playing.

Hi, everyoneWhen I play songs on the app they start out fine, but every now and then the song just suddenly stops and you have to press the play button, which then restarts the song from the beginning. It is happening more and more frequently.I also ...

  • Visitor
  • Hi, everyone When I play songs on the app they start out fine, but every now and then the song just suddenly stops and you have to press the play button, which then restarts the song from the beginn...
  • Lyubka
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

I am not getting email or push notifications for bands I am following.

I have all my push and email notifications enabled. The Spotify website says: "Emails are sent to listeners who our data shows are the artist’s top fans and/or anyone who follows the artist on Spotify.Go to your account page's notification settings t...

  • Visitor
  • I have all my push and email notifications enabled. The Spotify website says: "Emails are sent to listeners who our data shows are the artist’s top fans and/or anyone who follows the artist on Spotif...
  • Prague
  • Spotify Star
  • 247 Views
  • 1 replies
  • 1 likes
  • 247 Views
  • 1 replies
  • 1 likes

Can't edit playlist I was added to

I was sent a link to join a playlist but for some reason I can't edit it. I can see the playlist, but not edit it.

  • Visitor
  • I was sent a link to join a playlist but for some reason I can't edit it. I can see the playlist, but not edit it.
  • Taylith
  • Community Legend
  • 1373 Views
  • 1 replies
  • 1 likes
  • 1373 Views
  • 1 replies
  • 1 likes