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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

60687 Views

7 replies

4 likes

  • 60687 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38394 Views

215 replies

19 likes

Other
  • 38394 Views
  • 215 replies
  • 19 likes

Solved!! Spotify does not connect to Yamaha networkplayer anymore

Since the latest update Spotify does not connect to my Yamaha MCR 560D anymore. The Yamaha is connected via LAN cable to the same network as my laptop is. It worked fine with Spotify on the Laptop, but since the latest Spotify update, it doen't show ...

Regular

Since the latest update Spotify does not connect  to my Yamaha MCR 560D anymore. The Yamaha is connected via LAN cable to the same network as my laptop is. It worked fine with Spotify on th...

levander99

Regular

1901 Views

3 replies

0 likes

Other
  • 1901 Views
  • 3 replies
  • 0 likes

Website / Contact Us - links broken

Hello, I wanted to report some wrong track information, but unfortunately I am unable to do so as the website has me going around in circles. From this page, I followed the relevant links: https://support.spotify.com/uk/contact-spotify-support/ 1. I ...

Casual Listener

Hello,   I wanted to report some wrong track information, but unfortunately I am unable to do so as the website has me going around in circles. From this page, I followed the relevant links: ...

Mustang-242

Casual Listener

821 Views

2 replies

0 likes

Other
  • 821 Views
  • 2 replies
  • 0 likes

Missing notifications

I'm having an issue lately. I run some collaborative playlist and one of the things i like to do is follow back who follows my playlist. The problem is that when someone follows my playlist (or me specifically) i don't get any notification, mail, pus...

Music Fan

I'm having an issue lately. I run some collaborative playlist and one of the things i like to do is follow back who follows my playlist. The problem is that when someone follows my playlist (or me sp...

icemaker

Roadie

437 Views

1 replies

1 likes

Web Player
Windows
  • 437 Views
  • 1 replies
  • 1 likes

Tracks stopping after adverts - on both client AND webplayer

I have had this issue for months now, and it seemed to resolve itself about a month ago, after an update. Almost every time an advert plays, my Spotify just stops immediately afterwards. Sometimes it just sits there, with the ad image showing and the...

Regular

I have had this issue for months now, and it seemed to resolve itself about a month ago, after an update. Almost every time an advert plays, my Spotify just stops immediately afterwards. Sometimes it...

retsilaear

Newbie

391 Views

1 replies

0 likes

Web Player
Windows
  • 391 Views
  • 1 replies
  • 0 likes

Missing playlists!!

Several of my saved playlists have suddenly disappeared!!How can I get them back?

Newbie

Several of my saved playlists have suddenly disappeared!! How can I get them back?  

Rumielf

Regular

536 Views

2 replies

0 likes

Other
  • 536 Views
  • 2 replies
  • 0 likes

Sharing Via Desktop / Web Player

So I went to share a song on my desktop app, it coudln't find the person I wanted to send to even though they are following me / me following them. When I do it on the web player it finds them?Why is this? TIA Bill.

Casual Listener

So I went to share a song on my desktop app, it coudln't find the person I wanted to send to even though they are following me / me following them.       When I do it on the web pl...

Bittencourt

Spotify Star

369 Views

1 replies

0 likes

Web Player
Windows
  • 369 Views
  • 1 replies
  • 0 likes

Ads... I understand, but why so awkward? [All Platforms]

This is specifically targeted toward the Spotify station/playlist ads, the "Say It In A Song" ad in particular. I get that they are necessary for the free version, but the dialogue in these ads (and repetitive nature; 2-3 time with the same ad in any...

Newbie

This is specifically targeted toward the Spotify station/playlist ads, the "Say It In A Song" ad in particular. I get that they are necessary for the free version, but the dialogue in these ads (and ...

446 Views

0 replies

1 likes

All Platforms
  • 446 Views
  • 0 replies
  • 1 likes

Radio plays songs that are marked as thumbs down

Hello everyone, In the last couple of months I've been getting more and more annoyed with Spotify Radio since it keeps playing songs that I have marked "Thumbs down" and when I go to do it again I can't because it's already marked as "thumbs down". W...

Newbie

Hello everyone,    In the last couple of months I've been getting more and more annoyed with Spotify Radio since it keeps playing songs that I have marked "Thumbs down" and when I go to d...

342 Views

0 replies

0 likes

Other
  • 342 Views
  • 0 replies
  • 0 likes

Web player - not every song is scrobbled to my last.fm account

Hi! I have a problem with scrobbling to last.fm. When I'm listening to the web player not every song is scrobbled, about 30% of them are missing.What could cause this? I use Windows and Chrome, if that matters.

Casual Listener

Hi!   I have a problem with scrobbling to last.fm. When I'm listening to the web player not every song is scrobbled, about 30% of them are missing. What could cause this? I use Windows and Ch...

403 Views

0 replies

0 likes

Web Player
Windows
  • 403 Views
  • 0 replies
  • 0 likes

Will a Windows 10 app every be made available from Microsoft store?

Spotify desktop does not work very well in tablet mode on my Surface Pro 3 and stops playing music if the PC' s display turns off(as opposed to Groove Music which continues when the computer is asleep). Will a Windows 10 app ever be made availalbe fr...

Newbie

Spotify desktop does not work very well in tablet mode on my Surface Pro 3 and stops playing music if the PC' s display turns off(as opposed to Groove Music which continues when the computer is aslee...

SHADEYMAN-GB

Gig Goer

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Playlist History

Hi, It could be that I'm missing something super obvious, but I've already spent some time searching around and haven't found what I'm looking for. I'm currently using the Windows desktop application, but also use Spotify on my iphone regularly. Is t...

Newbie

Hi,   It could be that I'm missing something super obvious, but I've already spent some time searching around and haven't found what I'm looking for. I'm currently using the Windows deskt...

dougm10

Casual Listener

1656 Views

2 replies

0 likes

Web Player
Windows
  • 1656 Views
  • 2 replies
  • 0 likes

Listening to spotify while streaming to twitch

I know that you can't be streaming to twitch and be streaming spotify, but I saw a note somewhere that said *you* should be able to hear the music and not the ones listening in on your stream. What happened to that? Is that still possible? "All PS4 g...

Newbie

 I know that you can't be streaming to twitch and be streaming spotify, but I saw a note somewhere that said *you* should be able to hear the music and not the ones listening in on your stream. ...

3144 Views

0 replies

1 likes

Other
  • 3144 Views
  • 0 replies
  • 1 likes

bbc playlister wont sync with my spotify

My bbc playlister wont sync with my spotify playlist... Ive done this a few times in the past, but not spotify wont update, am i missing something or is this a firther prob?Thanks !!

Casual Listener

My bbc playlister wont sync with my spotify playlist... Ive done this a few times in the past, but not spotify wont update, am i missing something or is this a firther prob? Thanks !!

436 Views

0 replies

0 likes

Other
  • 436 Views
  • 0 replies
  • 0 likes

[W10M] Problems with offline albums in Windows 10 Mobile and Family subscription

Hi, I’m new in Spotify, I recently created a primary account with my girlfriend Facebook account and after that I upgrade it to Family subscription and add my Facebook account as secondary member.I have configured this secondary account in a Windows ...

Casual Listener

Hi,   I’m new in Spotify, I recently created a primary account with my girlfriend Facebook account and after that I upgrade it to Family subscription and add my Facebook account as secondary m...

999 Views

0 replies

0 likes

Other
WP 8
WRT
  • 999 Views
  • 0 replies
  • 0 likes

oude playlist

Eerder heb ik de gratis versie van Spotify gehad maar deze is op de een of andere manier toen verdwenen van mijn laptop. De playlist die daarop stond is dus eveneens weg, ook toen ik, op aanraden van Spotify, in de veilige omgeving van Windows opnieu...

Newbie

Eerder heb ik de gratis versie van Spotify gehad maar deze is op de een of andere manier toen verdwenen van mijn laptop. De playlist die daarop stond is dus eveneens weg, ook toen ik, op aanraden v...

MauriceMV

Spotify Star

700 Views

2 replies

0 likes

Music
  • 700 Views
  • 2 replies
  • 0 likes

Request album

I would like to request the album "see you on the other side" by koRn. Thank you so much

Newbie

I would like to request the album "see you on the other side" by koRn. Thank you so much

479 Views

0 replies

0 likes

Other
  • 479 Views
  • 0 replies
  • 0 likes

Questions about Connected Apps (like Uber, Starbucks, etc.)

I have three questions: How do I manage which apps/services I have granted permission to connect to my Spotify account? (to remove them, etc.)Can I change the granular permissions for a specific app/service?What information, exactly, is shared when a...

Casual Listener

I have three questions:   How do I manage which apps/services I have granted permission to connect to my Spotify account? (to remove them, etc.) Can I change the granular permissions for a s...

1191 Views

0 replies

1 likes

Connect
  • 1191 Views
  • 0 replies
  • 1 likes

Fix the gutter spacing in the PLAYLISTS section of the Web Player

First I really like the UX for your web player so I'm not knocking it, though I do have suggestions for the PLAYLISTS section. Here's what it looks like now. Notice all the wasted gutter space.http://screencast.com/t/4UzNKYf8Qq9G Here's what it looks...

Regular

First I really like the UX for your web player so I'm not knocking it, though I do have suggestions for the PLAYLISTS section.   Here's what it looks like now. Notice all the wasted ...

438 Views

0 replies

0 likes

Web Player
  • 438 Views
  • 0 replies
  • 0 likes

Copy Playlist between Family member

Hi thereIm using my Account with my FamilyHow can i Copy a Playlist from One member to the Other, so from One id to another id?Ive The feeling im not the only One asking this?Thanks in advance for any help

Music Fan

Hi there Im using my Account with my Family How can i Copy a Playlist from One member to the Other, so from One id to another id? Ive The feeling im not the only One asking this? Thanks in advanc...

djmikeystrange

Roadie

611 Views

1 replies

0 likes

Other
  • 611 Views
  • 1 replies
  • 0 likes