Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2482 Views
  • 22 replies
  • 6 likes
  • Other
  • 2482 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17873 Views
  • 8 replies
  • 2 likes
  • Other
  • 17873 Views
  • 8 replies
  • 2 likes

Spotify Connection to Multiple Speakers

Why can I not connect multiple Bose Soundtouch speakers to Spotify? It shouldn't be a licence issue as you are streaming from one device to multiple speakers on the same network. We have two speakers in our house, one in the kitchen and one upstairs....

  • Newbie
  • Why can I not connect multiple Bose Soundtouch speakers to Spotify?  It shouldn't be a licence issue as you are streaming from one device to multiple speakers on the same network.    ...
  • ArildR
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
  • 259 Views
  • 1 replies
  • 0 likes

O serviço premium está me cobrando em dolar

Olá. Eu uso o spotify desde antes de chegar ao Brasil. Mas agora com o serviço aqui continua me cobrando como se fosse em dolar, o que gera uma taxa no cartão de crédito e sai mais caro do que o proposto no site em reais. Ja tentei tirar a forma de p...

  • Casual Listener
  • Olá.   Eu uso o spotify desde antes de chegar ao Brasil. Mas agora com o serviço aqui continua me cobrando como se fosse em dolar, o que gera uma taxa no cartão de crédito e sai mais caro do...
  • ricmariano
  • Newbie
  • 3364 Views
  • 5 replies
  • 0 likes
  • Other
  • 3364 Views
  • 5 replies
  • 0 likes

Solved!! Not really 'Discovering' much...

While I appreciate the Discovery features, I'm getting kind of sick of being recommened stuff I've already listened to and by artists that I've been following for ages. Anyone else have this issue with the Discover section and the Discover Weekly pla...

  • Roadie
  • While I appreciate the Discovery features, I'm getting kind of sick of being recommened stuff I've already listened to and by artists that I've been following for ages. Anyone else have this iss...
  • Ox1
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 316 Views
  • 1 replies
  • 0 likes

can't search spotify with windows tablet

I have a HP Stream 7 and Spotify works fine, except for the fact that I can not search for music. I had to uninstall it on my laptop because it was taking way too long to load, so i was excited to use it here, but I can't even listen to any of the mu...

  • Newbie
  • I have a HP Stream 7 and Spotify works fine, except for the fact that I can not search for music. I had to uninstall it on my laptop because it was taking way too long to load, so i was excited to us...
  • 210 Views
  • 0 replies
  • 0 likes
  • music
  • 210 Views
  • 0 replies
  • 0 likes

Spotify won't log me in.

Can somebody help.... For days now I've been trying to log into my spotify (with the correct username and password and it just keeps saying "login failed". I'm annoyed that I am paying for a premium subscription and can't use it!!

  • Newbie
  • Can somebody help.... For days now I've been trying to log into my spotify (with the correct username and password and it just keeps saying "login failed". I'm annoyed that I am paying for a premium ...
  • Ox1
  • Roadie
  • 636 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 636 Views
  • 2 replies
  • 0 likes

Does premium work on a samsung TV?

I can't get any of the features for premium on my TV. No song lists or anything like that. Does premium work? My TV is from 2014 and I can play songs as if it was the free version. The log in name and password are correct.

  • Newbie
  • I can't get any of the features for premium on my TV. No song lists or anything like that.   Does premium work? My TV is from 2014 and I can play songs as if it was the free version. &nbs...
  • 225 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 225 Views
  • 0 replies
  • 0 likes

Wanting to listen to spotify in retail work environment

I work for a retail company, and it has been passed down that we can not stream or play music on our demos from spotify, as they are afraid of lawsuit.. They only want us playing from local radio stations and it is the same with friends I have in oth...

  • Newbie
  • ...ays a week.. Not to mention I would assume that companies playing music from your site and telling customers where the music is from would be free advertising and publicity.. Please help me, and in r...
  • 309 Views
  • 0 replies
  • 0 likes
  • music
  • 309 Views
  • 0 replies
  • 0 likes

Playing Song Next on Shuffle

Hello. I do the playlists for people who come to our pool. A lot of people want me to play a song for them.. but I can't because it is in the middle of a shuffle and if I play it then it restarts the shuffle. Is there any way for me to play a song in...

  • Newbie
  • Hello. I do the playlists for people who come to our pool. A lot of people want me to play a song for them.. but I can't because it is in the middle of a shuffle and if I play it then it restarts the...
  • EvanFasnacht
  • Music Fan
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
  • 261 Views
  • 1 replies
  • 0 likes

What's the indie song being played in the Spotify ads?

What's the song currently being played in the Spotify ads? It's like an indie-ish song, with guitar? Not sure if it's a guy or girl singing, kind of think it's a guy. It goes something like oooooohhhhh, and then words I can't remember.

  • Newbie
  • What's the song currently being played in the Spotify ads? It's like an indie-ish song, with guitar? Not sure if it's a guy or girl singing, kind of think it's a guy. It goes something like oooooohhh...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Confusing messages. (Both Windows PC and Android Phone)

NOTE: As it covered two different devices and I didn't want to put it twice, I put it here instead. Both are logged in on the same account. Spotify on my PC tells me I have 48 songs on a playlist. YET Spotify on my Android Phone lists the same playli...

  • Regular
  • NOTE: As it covered two different devices and I didn't want to put it twice, I put it here instead.   Both are logged in on the same account.   Spotify on my PC tells me I have 48 ...
  • 177 Views
  • 0 replies
  • 0 likes
  • Other
  • 177 Views
  • 0 replies
  • 0 likes

How to turn off when other people can change the song on you

i was wondering is there a wat to turn off when other people can change the song on you also when only it can be played through one device is it possible to change that to more then one device at the same time?

  • Casual Listener
  • i was wondering is there a wat to turn off when other people can change the song on you also when only it can be played through one device is it possible to change that to more then one device a...
  • blairwomack
  • Newbie
  • 1040 Views
  • 4 replies
  • 0 likes
  • Other
  • 1040 Views
  • 4 replies
  • 0 likes

Laptop - Songs skipping rapidly.

At first I wanted to play a playlist, assumed it was just the playlist then tried to just listen to something on discover- discovering it also happened here.When i press shuffle play, (as I don't have premium.) songs in any playlist or group or radio...

  • Newbie
  • At first I wanted to play a playlist, assumed it was just the playlist then tried to just listen to something on discover- discovering it also happened here. When i press shuffle play, (as I don't h...
  • Ox1
  • Roadie
  • 501 Views
  • 1 replies
  • 0 likes
  • music
  • 501 Views
  • 1 replies
  • 0 likes

Spotify on MP3 Player

Is there any option to listen to music from spotify on Sansa Clip? Any moddedsoftware for this player?

  • Newbie
  • Is there any option to listen to music from spotify on Sansa Clip? Any moddedsoftware for this player?  
  • jagjagajkhag
  • Newbie
  • 473 Views
  • 1 replies
  • 0 likes
  • music
  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Denon x1100w no connect

Since last update Spotify connects for about 2 seconds then drops on Denon. Has been working for over 2 years without a problem.

  • Casual Listener
  • Since last update Spotify connects for about 2 seconds then drops on Denon. Has been working for over 2 years without a problem.
  • tomwhats
  • Casual Listener
  • 771 Views
  • 4 replies
  • 0 likes
  • Denon
  • 771 Views
  • 4 replies
  • 0 likes

Public playlist problem

Hey guys,When any of my friends try to view any of my playlists they end up getting an error try again message. I have made sure they are public playlists. I've updated my app and still no change. Any suggestions?

  • Newbie
  • Hey guys, When any of my friends try to view any of my playlists they end up getting an error try again message. I have made sure they are public playlists. I've updated my app and still no c...
  • 163 Views
  • 0 replies
  • 0 likes
  • Other
  • 163 Views
  • 0 replies
  • 0 likes

Windows 8 Tablet... No Offline Mode?

I just purchased a Microsoft Surface Tablet thinking with my premium subscription I could finally utilize my offline playlists. I was able to in the past with my Apple iPod touch, and this is a huge disappointment. There needs to be an app for Window...

  • Casual Listener
  • I just purchased a Microsoft Surface Tablet thinking with my premium subscription I could finally utilize my offline playlists. I was able to in the past with my Apple iPod touch, and this is a huge ...
  • AlesofT
  • Newbie
  • 2541 Views
  • 8 replies
  • 1 likes
  • WP 8
  • 2541 Views
  • 8 replies
  • 1 likes

spotify not work in my playstation 3

Hello everyone, I have problems whit my app I'm Spotify ps3 because when I start the app only can see this message " error to connect whit PlayStation network, please try again more later. " I call to playstation service and they no have any solution...

  • Newbie
  • Hello everyone, I have problems whit my app I'm Spotify ps3 because when I start the app only can see this message " error to connect whit PlayStation network, please try again more later. " I call t...
  • ArildR
  • Roadie
  • 532 Views
  • 1 replies
  • 0 likes
  • Connect
  • 532 Views
  • 1 replies
  • 0 likes

My spotify premium account is crashing

Hi need help on how I will continue using my spotify application again on my windows phone.I already turned off my phone and re open it to see if the app will work again but it didn't.I also tried the option of uninstalling and re installing the appl...

  • Newbie
  • Hi need help on how I will continue using my spotify application again on my windows phone. I already turned off my phone and re open it to see if the app will work again but it didn't. I also tr...
  • user-removed
  • Not applicable
  • 243 Views
  • 1 replies
  • 0 likes
  • Windows
  • 243 Views
  • 1 replies
  • 0 likes

2 months great but last week nothing on a Denon s900w

I also have the Denon 6900w in California. It worked great for about 2 months through my I phone and the last 5 or 6 days I have not stopped scratching my head & trying to find a fix.Only thing I have not done us pull the power out of the back which ...

  • Casual Listener
  • I also have the Denon 6900w in California. It worked great for about 2 months through my I phone and the last 5 or 6 days I have not stopped scratching my head & trying to find a fix. Only thing...
  • 200 Views
  • 0 replies
  • 0 likes
  • Denon
  • 200 Views
  • 0 replies
  • 0 likes

Web Player: please create flash free option and offer HTML5

Let's face it, Flash is a dead technology. Is Spotify planing on offering HTML5 on their Web Player? It is kind of crucial for me as I'm using an operating system that doesn't have a native standalone Spotify application nor Flash plugins available. ...

  • Regular
  • Let's face it, Flash is a dead technology. Is Spotify planing on offering HTML5 on their Web Player? It is kind of crucial for me as I'm using an operating system that doesn't have a native standalon...
  • user-removed
  • Not applicable
  • 616 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 616 Views
  • 2 replies
  • 1 likes