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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 15815 Views
  • 101 replies
  • 10 likes
  • Other
  • 15815 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20983 Views
  • 9 replies
  • 2 likes
  • Other
  • 20983 Views
  • 9 replies
  • 2 likes

Problems with PS4 app

Hello! First of all, thanks for any help I might get! I just downloaded the Playstation Music/Spotify App on PS4, linked my account and tried playing music but it doesn't. It logs in fine and all, and I tried loggin from my PC, smartphone and through...

  • Newbie
  • Hello! First of all, thanks for any help I might get! 🙂   I just downloaded the Playstation Music/Spotify App on PS4, linked my account and tried playing music but it doesn't.  It logs i...
  • 290 Views
  • 0 replies
  • 0 likes
  • Other
  • 290 Views
  • 0 replies
  • 0 likes

Random playlists keep interrupting

Why does Nathan's Pc or other random options keep coming up when listening to my Spotify on iPhone? My music stops and it asks continue on this phone or continue on iPhone or bizarrely continue on Nathan's pc - whoever he is!? Also it will switch to ...

  • Newbie
  • Why does Nathan's Pc or other random options keep coming up when listening to my Spotify on iPhone? My music stops and it asks continue on this phone or continue on iPhone or bizarrely continue on Na...
  • 207 Views
  • 0 replies
  • 0 likes
  • Other
  • 207 Views
  • 0 replies
  • 0 likes

Copying another users playlist

How can I copy a users playlist, to my own to prevent it from becoming deleted? In this case, I'm really enjoying Spotify's "Epic All-Nighter" playlist, and I'd like to copy it to my account in case Spotify plans on ever removing it.

  • Newbie
  • How can I copy a users playlist, to my own to prevent it from becoming deleted? In this case, I'm really enjoying Spotify's "Epic All-Nighter" playlist, and I'd like to copy it to my account in case ...
  • djmikeystrange
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 293 Views
  • 1 replies
  • 0 likes

How do I report a track that's skipping to Spotify?

This is the track in question: it's Eddie Fisher's "That's the Chance You Take"https://open.spotify.com/track/2e071gednOae04LwQujw3iIt's skips for the first time at 0:18, and then throughout. How should we report track problems like this to the Spoti...

  • Music Fan
  • This is the track in question: it's Eddie Fisher's "That's the Chance You Take" https://open.spotify.com/track/2e071gednOae04LwQujw3i It's skips for the first time at 0:18, and then throughout....
  • 294 Views
  • 0 replies
  • 1 likes
  • Other
  • 294 Views
  • 0 replies
  • 1 likes

Music with XStreamTool

This is a Message to Spotify I am a Livestreamer on Hitbox. And i would make Songrequest but i can't because the JukeBox is only for Spotify Premium User. I Use the XStream Tool from ThraxxMedia. I dont have the Money per month for Spotify Premium.

  • Newbie
  • This is a Message to Spotify   I am a Livestreamer on Hitbox. And i would make Songrequest but i can't because the JukeBox is only for Spotify Premium User. I Use the XStream Tool from ThraxxM...
  • 292 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 292 Views
  • 0 replies
  • 0 likes

Spotify does not load competely on samsung smart tv

Until today spotify premium worked fine on my Samsung smart TV. Suddenly it does not load competely. However It works fine on my tablet and PC. What can I do to get it working again on my TV? I do not know how to reinstall the spotify app on my TV

  • Newbie
  • Until today spotify premium worked fine on my Samsung smart TV. Suddenly it does not load competely. However It works fine on my tablet and PC. What can I do to get it working again on my TV? I do no...
  • Betesami
  • Casual Listener
  • 708 Views
  • 2 replies
  • 0 likes
  • 708 Views
  • 2 replies
  • 0 likes

Customization of playlists (cover and description box)

I use a blackberry z10, and my starred playlist won't show up when i try to go on it. It works perfectly fine on the desktop, but not on my mobile. Please fix!

  • Visitor
  • I use a blackberry z10, and my starred playlist won't show up when i try to go on it. It works perfectly fine on the desktop, but not on my mobile. Please fix!
  • 256 Views
  • 0 replies
  • 0 likes
  • BB10
  • 256 Views
  • 0 replies
  • 0 likes

Two Different Artists Using Same Name Incorrectly Linked

There are two artists that go by the name SMK, and they have been incorrectly atuomatically linked in your database. Please take a look into this issue and fix it. I prefer to only hear EDM when I'm shuffling SMK. The rap from the other SMK artist re...

  • Regular
  • There are two artists that go by the name SMK, and they have been incorrectly atuomatically linked in your database. Please take a look into this issue and fix it. I prefer to only hear EDM when I'm ...
  • 247 Views
  • 0 replies
  • 0 likes
  • Other
  • 247 Views
  • 0 replies
  • 0 likes

PS4 - playlist problems

Hello, Im thinking about buying premium, but before I do this, solve following problems pls... playlist stop playing after a certain undefined amount of tracks played, it just pauses after a track ended.when I hit play, it starts the whole playlist a...

  • Casual Listener
  • Hello,   Im thinking about buying premium, but before I do this, solve following problems pls...   playlist stop playing after a certain undefined amount of tracks played, it just pause...
  • ketza666
  • Casual Listener
  • 443 Views
  • 2 replies
  • 0 likes
  • Other
  • 443 Views
  • 2 replies
  • 0 likes

webplayer / constant redirect to blank page

hey, i had an isue with spotify, where my adblock blocked some vontents, and i had to turn it off to be able to use the webplayer.when i had this, the webplayer homepage opened, but instantly redirected me to some webpage, that kinda looks like a bla...

spotify.png
  • Regular
  • hey,   i had an isue with spotify, where my adblock blocked some vontents, and i had to turn it off to be able to use the webplayer. when i had this, the webplayer homepage opened, but instan...
  • Toyfel
  • Regular
  • 633 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 633 Views
  • 3 replies
  • 0 likes

Connect with selected devices only

Hi, I've used Spotify Connect with my Yamaha amplifier, with big loudspeakers connected with it. Now, I'd like to download Spotify also in my son's mobile phone and let him use my account, when listening to music in his own room, through his own smal...

  • Newbie
  • Hi,   I've used Spotify Connect with my Yamaha amplifier, with big loudspeakers connected with it. Now, I'd like to download Spotify also in my son's mobile phone and let him use my account, w...
  • 222 Views
  • 0 replies
  • 0 likes
  • Connect
  • 222 Views
  • 0 replies
  • 0 likes

Windows Phone Lumia Denim - No app in store

Hi,I can't find the app in the app store, for windows phone. My phone is a lumia 535, but as far as I saw there should be a version available ?I'm from Austria, if that is of any relevance. Thanks

  • Regular
  • Hi, I can't find the app in the app store, for windows phone. My phone is a lumia 535, but as far as I saw there should be a version available ? I'm from Austria, if that is of any relevance. &nbs...
  • Ox1
  • Roadie
  • 1207 Views
  • 11 replies
  • 0 likes
  • 1207 Views
  • 11 replies
  • 0 likes

Poor connection to server

Hi all, I've experienced some issues with connection to the spotify server. After a lot of testing I've narrowed it down somewhat. I believe it may be at Spotify's end, or with my ISP. Across a number of platforms on my home network I've noticed a po...

  • Newbie
  • Hi all,   I've experienced some issues with connection to the spotify server. After a lot of testing I've narrowed it down somewhat. I believe it may be at Spotify's end, or with my ISP. &nbs...
  • 520 Views
  • 0 replies
  • 0 likes
  • Other
  • 520 Views
  • 0 replies
  • 0 likes

Spotify - Behind company firewall - IT Admin

Hello and good day; I am an IT administrator for a small company and we have just recently got a dedicated line and also set up/installed a hardware firewall. I have set up NAT and security policies, the network is running very nicely, including the ...

  • Newbie
  • Hello and good day;   I am an IT administrator for a small company and we have just recently got a dedicated line and also set up/installed a hardware firewall. I have set up NAT and security ...
  • 1012 Views
  • 0 replies
  • 0 likes
  • Connect
  • 1012 Views
  • 0 replies
  • 0 likes

Musics are black on my Playlist

when I'm listening to a playlist, some songs are named in black. You could tell me why ?

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  • Visitor
  • when I'm listening to a playlist, some songs are named in black. You could tell me why ?  
  • 281 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 281 Views
  • 0 replies
  • 0 likes

[Web Player] HMI error: Font size varies for displaying track length.

An annoying thing I have noticed in the weplayer is that the font size of track length is not consistent.For example, see the picture below. The font size of tracks with length>=4 mins is smaller than tracks with lengt <= 4 mins.I think this is an er...

screenshot.PNG
  • Music Fan
  • An annoying thing I have noticed in the weplayer is that the font size of track length is not consistent. For example, see the picture below. The font size of tracks with length>=4 mins is smalle...
  • sundinc
  • Music Fan
  • 308 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 308 Views
  • 2 replies
  • 0 likes

account problem

In Germany the price for Spotify Premium is 9,99€.I got a student discount with the e-mail from my school, so the price for me would be 4.99€, which is also written in my account details.But today they debited 9.99€ from my bank account.Even though i...

  • Newbie
  • In Germany the price for Spotify Premium is 9,99€. I got a student discount with the e-mail from my school, so the price for me would be 4.99€, which is also written in my account details. But toda...
  • 212 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 212 Views
  • 0 replies
  • 0 likes

Any way to continue playing Radio after playing an Album?

I'd love to listen to an Album but when the album is complete, rather than have it continue playing every Album by that artist or just stop completely I'd love it if it started Radio based on the album I just listened to and continued playing. Any wa...

  • Music Fan
  • I'd love to listen to an Album but when the album is complete, rather than have it continue playing every Album by that artist or just stop completely I'd love it if it started Radio based on the alb...
  • ElLucioVpe
  • Roadie
  • 375 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 375 Views
  • 1 replies
  • 0 likes