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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3439 Views
  • 25 replies
  • 6 likes
  • Other
  • 3439 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18162 Views
  • 8 replies
  • 2 likes
  • Other
  • 18162 Views
  • 8 replies
  • 2 likes

Superuser Contribution music lable

hello softy music I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist.I hope you will give proper advice.Thank you.

  • Casual Listener
  • hello softy music   I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist. I hope you will give proper advice....
  • Novy
  • Moderator
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram won’t show a timestamp for my track in the story

Hi Guysnot sure if this is the eighth place to post but I’ll give it a goIt’s been only recently that I got my music via streaming platforms (maybe 3 days)account verified and all.today I’ve been struggling with posting my track, it shows up in the s...

  • Newbie
  • Hi Guys not sure if this is the eighth place to post  but I’ll give it a go It’s been only recently that I got my music via streaming platforms (maybe 3 days) account verified and all. toda...
  • Vasil
  • Moderator
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loafimg

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 13 My Question or IssueSpotify can't load any if their sites/app on desktop. Also tried on mobile and the phone web site works fine but the moment I t...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 13   My Question or Issue Spotify can't load any if their sites/app on ...
  • Joan
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Other
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't Pitch my song.

I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?

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  • Newbie
  • I can't go to next page or scroll down after this page.So i cant pitch my song. How can i fix this?  
  • Alex
  • Spotify Legend
  • 1144 Views
  • 4 replies
  • 1 likes
  • Other
  • 1144 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs unexpectedly pause and restart when streaming and/or downloaded

On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the song. SO frustrating. It's been going on long and ofte...

  • Visitor
  • On my laptop or on the downloaded on my phone, during playback songs consistently and unexpectedly pause for a second and then continue playing. Always seems to happen during the best part of the son...
  • AlejaR
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts pause after ads have played

Hey folks! We've been getting reports that the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and it's often resolved with restarting the app/the device.

  • Moderator
  • Moderator
  • Hey folks!   We've been getting reports that  the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and ...
  • ClaudeP
  • Visitor
  • 5366 Views
  • 34 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 5366 Views
  • 34 replies
  • 3 likes

Solved!!Superuser Contribution Opera Gx Web Player is bugged

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueFor some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (not the sidebar), it skips a few songs and plays another one, plays it for exactly 9 ...

  • Casual Listener
  •   Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue For some perculiar reason, whenever i try to play a song in the Web Player on Opera GX (n...
  • Prawnis
  • Visitor
  • 11942 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 11942 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast jumps to wrong place after pausing or skipping

Plan: PremiumCountry: US Device: iPhone 11 ProOperating System: iOS 14.7.1 My Question or Issue: When listening to a podcast and then pausing the playback, when I resume the playback it sometimes starts at a different place in the podcast. The same h...

  • Regular
  • ...han enough time has passed, this is for iOS, and the fact that Spotify is a publicly traded company, not some small team, and I've by now paid hundreds of $ as a customer for Spotify, I'm starting to f...
  • Shmomree
  • Newbie
  • 1318 Views
  • 3 replies
  • 1 likes
  • Other
  • 1318 Views
  • 3 replies
  • 1 likes

Superuser Contribution App dejó de funcionar en mi Smart TV, LG. Carga, pero no puedo reproducir

La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, como sí pude hacerlo siempre. Desinstalé e instalé la ...

  • Visitor
  • La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, com...
  • Xavimza
  • Visitor
  • 1452 Views
  • 2 replies
  • 0 likes
  • 1452 Views
  • 2 replies
  • 0 likes

Remove Podcast from Home

PlanPremiumDeviceiPhone 7Operating SystemiOS 14 My Question or IssueMy home page on Spotify has a "Your Top Shows" section that keeps displaying a white noise podcast I listened to a few minutes of one time. I don't follow the podcast and didn't save...

  • Casual Listener
  • Plan Premium Device iPhone 7 Operating System iOS 14   My Question or Issue My home page on Spotify has a "Your Top Shows" section that keeps displaying a white noise podcast I listened ...
  • Aflac1
  • Newbie
  • 2997 Views
  • 6 replies
  • 9 likes
  • Other
  • 2997 Views
  • 6 replies
  • 9 likes

Superuser Contribution How can I download music in my apple watch? It does not work...

I have an Apple Watch SE and I wanted to download music to go running without my phone, but it does not work. I have a family premium package and still have a lot of space left in my watch. When I click on the download button, it says 1 out of ... , ...

  • Newbie
  • I have an Apple Watch SE and I wanted to download music to go running without my phone, but it does not work. I have a family premium package and still have a lot of space left in my watch. When I cl...
  • Ashleywhyte
  • Newbie
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Superuser Contribution disable group sessions

Disable / remove group sessions.We need the option in settings to disable group sessions. End of suggestion. Thoughts:For many users this is a unwanted feature.Keep it for those who need it. Even let it remain default behavior if you feel you must, b...

  • Visitor
  • Disable / remove group sessions. We need the option in settings to disable group sessions. End of suggestion.   Thoughts: For many users this is a unwanted feature. Keep it for those who ne...
  • Kurtvee
  • Visitor
  • 14440 Views
  • 17 replies
  • 40 likes
  • 14440 Views
  • 17 replies
  • 40 likes

Superuser Contribution COMPRE S PREMIUM Y NO SE ACTUALIZA MI APLICACIÓN?

compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias

  • Visitor
  • compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias
  • Vasil
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads still playing while song is on repeat

I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried everything, uninstalling and reinstalling didn't work...

  • Casual Listener
  • I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried ev...
  • Jaydom2010
  • Casual Listener
  • 347 Views
  • 2 replies
  • 1 likes
  • Other
  • 347 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution I paid for podcaster feature but content remains locked

PlanPremiumCountryCzech RepublicDevice(iPhone 13, Macbook Pro)Operating SystemN/A My Question or IssueI decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podc...

  • Newbie
  • Plan Premium Country Czech Republic Device (iPhone 13, Macbook Pro) Operating System N/A   My Question or Issue I decided to unlock premium content from my fav podcaster (Vojta Zizka i...
  • Dian
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Chromecast
    Other
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to Change Podcast Description

My Question or Issue Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audioboom). Any help appreciated.

  • Newbie
  •     My Question or Issue   Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audiobo...
  • JorgeMendoza03
  • Visitor
  • 11200 Views
  • 4 replies
  • 0 likes
  • Other
  • 11200 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify loads very slow and frequently freezes

For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again. The device doesn't matter. It happens on the laptop, the smartphone ánd the tablet. The (not old) tablet often just gives a black scree...

  • Music Fan
  • For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again.   The device doesn't matter. It happens on the laptop, the smartphone ánd the...
  • AlejaR
  • Moderator
  • 287 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 287 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotfy na smart TV esta travando apos anuncio

Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo assim trava com anuncio.

  • Casual Listener
  • Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo ...
  • AlejaR
  • Moderator
  • 7635 Views
  • 23 replies
  • 1 likes
  • 7635 Views
  • 23 replies
  • 1 likes

Superuser Contribution Podcasts constantly stop/won't play

PlanPremiumCountryUnited StatesDevicewebplayer and desktop appOperating SystemWindows My Question or IssueI cannot for the life of me get a podcast to just play on the webplay or on the desktop app. I am not connected to a VPN. I have cleared my cach...

  • Casual Listener
  • Plan Premium Country United States Device webplayer and desktop app Operating System Windows   My Question or Issue I cannot for the life of me get a podcast to just play on the webpla...
  • MihailY
  • Moderator
  • 161 Views
  • 3 replies
  • 0 likes
  • Other
  • 161 Views
  • 3 replies
  • 0 likes