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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jakewj
  • Visitor
  • 8201 Views
  • 57 replies
  • 7 likes
  • Other
  • 8201 Views
  • 57 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19424 Views
  • 9 replies
  • 2 likes
  • Other
  • 19424 Views
  • 9 replies
  • 2 likes

Solved!! [Billing] How to download an invoice/receipt? JPG/PDF

Spotify must be the single one service in 21st century that still doesn't provide downloadable invoices despite its users posting several "ideas" here in the community, which all end up closed due to proclaimed "low interest". You could always make a...

  • Roadie
  • Spotify must be the single one service in 21st century that still doesn't provide downloadable invoices despite its users posting several "ideas" here in the community, which all end up closed due to...
  • Christof
  • Casual Listener
  • 15730 Views
  • 7 replies
  • 2 likes
  • Other
  • 15730 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify for artists not updating

Sporify for artists show streams and stats from only the 6. December, today is the 8. And it has not been updated since the 6. Dec.

  • Newbie
  • Sporify for artists show streams and stats from only the 6. December, today is the 8. And it has not been updated since the 6. Dec.
  • Sweet_RSA
  • Visitor
  • 12878 Views
  • 3 replies
  • 1 likes
  • 12878 Views
  • 3 replies
  • 1 likes

What is this adeventtracker.spotify.com? Why is it on 24/7 on my laptop?

My laptop screen time shows this in it and shows that it is being used 24hours causing my battery to die more often how do I stop this. It work even when Spotify is closed.

  • Visitor
  • My laptop screen time shows this in it and shows that it is being used 24hours causing my battery to die more often how do I stop this. It work even when Spotify is closed.
  • --__-
  • Casual Listener
  • 473 Views
  • 4 replies
  • 1 likes
  • 473 Views
  • 4 replies
  • 1 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

  • Casual Listener
  •   Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, bu...
  • Maxim
  • Spotify Star
  • 251 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 251 Views
  • 3 replies
  • 0 likes

Superuser Contribution Persistent Error on PS5

PlanPremiumCountryUS DevicePlayStation 5 My Question or IssueI keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the inc...

20210522_083619.jpg
  • Casual Listener
  •   Plan Premium Country US   Device PlayStation 5   My Question or Issue I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error.&nbsp...
  • WendellWSA
  • Visitor
  • 16878 Views
  • 19 replies
  • 3 likes
  • Connect
    music
    Other
    PlayStation
    Sony
  • 16878 Views
  • 19 replies
  • 3 likes

Superuser Contribution Save day list as a playlist

i would like the ability to save the Daylist as a playlist. Sometimes the algorithm is spot on i love playlist, but with the way daylist works, it disappears in a few hours. Because of this, i currently have a bunch of screenshots of playlists i like...

  • Casual Listener
  • i would like the ability to save the Daylist as a playlist. Sometimes the algorithm is spot on i love playlist, but with the way daylist works, it disappears in a few hours. Because of this, i curren...
  • Eni
  • Moderator
  • 7389 Views
  • 4 replies
  • 5 likes
  • 7389 Views
  • 4 replies
  • 5 likes

Superuser Contribution My vehicles stereo hasn't got any sound, i can hear it through my phone but

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can hear the audio books and music on my phone but once I connect to vehicles stereo I can'...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can h...
  • AlejaR
  • Moderator
  • 676 Views
  • 3 replies
  • 0 likes
  • 676 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is Spotify jumping to a different playlist mid-song?

I'm playing my selected playlist, and suddenly, it jumps to an obscure playlist I have never played. It keeps happening while I am playing the first song in my chosen playlist. This has happened to me on and off, but now it seems to do that all the t...

  • Regular
  • I'm playing my selected playlist, and suddenly, it jumps to an obscure playlist I have never played. It keeps happening while I am playing the first song in my chosen playlist.    This ...
  • Ivelina
  • Moderator
  • 3795 Views
  • 12 replies
  • 0 likes
  • Other
  • 3795 Views
  • 12 replies
  • 0 likes

Play alone

Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea what happened

  • Newbie
  • Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea...
  • Amayy
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fix Now Playing view

On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple.Occasionally ( I assume that whenever the Spotify application updates? but it cou...

  • Newbie
  • On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple. Occasionally ( I assume th...
  • AlejaR
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customize Music Suggestions

I did not see this one listed but it is probably embedded in another idea. Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of recommendations or playlists. i have talked to others who have simi...

  • Visitor
  • I did not see this one listed but it is probably embedded in another idea.   Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of reco...
  • AlejaR
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Re: Live agent please

I need to speak to a live agent. The AI "person" I am chatting with on FB messenger is useless

  • Newbie
  • I need to speak to a live agent.  The AI "person" I am chatting with on FB messenger is useless  
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I permanently disable podcast audio preview while browsing?

Plan: PremiumCountry: USADevice: Google Pixel 4aOperating System: Android 13App version: 8.8.36.522 My Question or IssueGoto "home"Select "podcasts and shows" filterScroll through podcastsExpected behavior: complete silence, because at no point have ...

  • Music Fan
  • Plan: Premium Country: USA Device: Google Pixel 4a Operating System: Android 13 App version: 8.8.36.522   My Question or Issue Goto "home" Select "podcasts and shows" fil...
  • JayMPro
  • Regular
  • 3048 Views
  • 8 replies
  • 6 likes
  • Other
  • 3048 Views
  • 8 replies
  • 6 likes

Superuser Contribution Why can't you read reviews on books?

Looking thru books and there is the rating/review icon, but when you click it, it thinks you are trying to leave a review. Why can't you read reviews that other people have left?

  • Newbie
  • Looking thru books and there is the rating/review icon, but when you click it, it thinks you are trying to leave a review. Why can't you read reviews that other people have left?
  • Ivelina
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium still plays ads on Google Nest Hub

Plan Premium Family DeviceGoogle Nest Hub My Question or IssueRecently I started to hears and see ads while using my Spotify account on my Google Nest Hub (the one with display). I'm premium for several years, have used my account on mobile, desktop ...

  • Casual Listener
  • Plan Premium Family   Device Google Nest Hub   My Question or Issue Recently I started to hears and see ads while using my Spotify account on my Google Nest Hub (the one with display)...
  • skankingpigeon
  • Casual Listener
  • 4946 Views
  • 14 replies
  • 4 likes
  • Other
  • 4946 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • Tasarion
  • Newbie
  • 6779 Views
  • 5 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 6779 Views
  • 5 replies
  • 2 likes

Superuser Contribution I am unable to play some songs.

PlanPremiumCountryCzechia My Question or IssueI am unable to play some songs, they appear on my playlists, they appear in the albums, however, they are grey and I cannot play them. I can interact with them (add them to playlist, put them to the queue...

  • Visitor
  •   Plan Premium Country Czechia   My Question or Issue I am unable to play some songs, they appear on my playlists, they appear in the albums, however, they are grey and I cannot play...
  • Ivelina
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • music
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on samsung tv

Plan PremiumCountry italy Device Operating System My Question or Issuefor some time almost no picture has been seen in the spotify app on my samsung tv( picture of albuims, artist, ets. ) I have uninstalled and installed the app but i din't workDoes ...

  • Casual Listener
  • Plan Premium Country  italy   Device   Operating System   My Question or Issue for some time almost no picture has been seen in the spotify app on  my samsung tv...
  • Joan
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my music keep pausing

i’ve uninstalled the app, logged out of all my devices, i even stayed specifically in spotify and my music is just randomly pausing.? i’m using the beats studio pros so it can’t be ear sensing like how airpods do

  • Visitor
  • i’ve uninstalled the app, logged out of all my devices, i even stayed specifically in spotify and my music is just randomly pausing.? i’m using the beats studio pros so it can’t be ear sensing like h...
  • Ivelina
  • Moderator
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes