Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
76763 Views
9 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue and it didn't help. Any suggestions? Thank you!
I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue an...
424 Views
0 replies
0 likes
I have Spotify Premium and went to install it on my new Blackbery Classic. After signing in in the Amazon store and trying to 'get' the Spotify app, I get the error message 'please check that your billing address and payment method are from a support...
I have Spotify Premium and went to install it on my new Blackbery Classic. After signing in in the Amazon store and trying to 'get' the Spotify app, I get the error message 'please check that your bi...
Music Fan
12765 Views
3 replies
0 likes
Hi every one, My windows desktop version is soooooo slow. I'm so fed up with this now.i think i'm gonna use the online version (and it works with the chromecast) is there any cons to use the online version?why would the desktop version be better? (so...
Hi every one, My windows desktop version is soooooo slow. I'm so fed up with this now. i think i'm gonna use the online version (and it works with the chromecast) is there any cons t...
349 Views
0 replies
0 likes
Hello all,i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode.But i can't find my speaker on spotify connectand i did check my wifi setting, i can see my speak...
Hello all, i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode. But i can't find my speaker on spotify con...
Casual Listener
3424 Views
1 replies
0 likes
Hi,I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm.Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. All other songs are properly scrobbled. Is there any way to...
Hi, I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm. Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. ...
703 Views
0 replies
0 likes
Is it not obvious people no longer want a flash player? https://community.spotify.com/t5/Live-Ideas/Integrate-HTML5-with-play-spotify-com/idc-p/1171677#M41538 Does Spotify even listen to their customers? Do a quick Google search on [Spotify Flash Pla...
Is it not obvious people no longer want a flash player? https://community.spotify.com/t5/Live-Ideas/Integrate-HTML5-with-play-spotify-com/idc-p/1171677#M41538 Does Spotify even list...
Newbie
824 Views
1 replies
3 likes
The latest firefox, and my chrome at work have now made flash "click to play" due to the numerous security issues with flash. However, Spotify web player requires flash to run. When flash is set to "click to play" the web player complains that flash ...
The latest firefox, and my chrome at work have now made flash "click to play" due to the numerous security issues with flash. However, Spotify web player requires flash to run. When flash is...
Casual Listener
1181 Views
1 replies
3 likes
Hello, Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed?As if it wasn't badly placed enough, it's rather distressing having to resync an entire playlist because the App m...
Hello, Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed? As if it wasn't badly placed enough, it's rather dis...
461 Views
0 replies
2 likes
My iOS app has just started doing this thing where it plays on shuffle all the time. This is even if the shuffle button is turned off. I've re-started the phone and the app but it will only play songs on Shuffle. Any ideas?
My iOS app has just started doing this thing where it plays on shuffle all the time. This is even if the shuffle button is turned off. I've re-started the phone and the app but it will only play song...
283 Views
0 replies
0 likes
on both my phone and iPad it's putting my songs in the wrong order from what it previously was and when I click on the song, so for instance ADHD by Kendrick it plays the song that is actually suppose to be there and the song that it plays is 0-100 b...
on both my phone and iPad it's putting my songs in the wrong order from what it previously was and when I click on the song, so for instance ADHD by Kendrick it plays the song that is actually suppos...
Casual Listener
4699 Views
3 replies
4 likes
I have the Scott Pilgrim soundtrack, both versions, in my playlists. Noticed today that the song Black Sheep, by Metric, was skipping. Checked from web and desktop....web can't tell me why, but desktop app says that its no longer playable in the US, ...
I have the Scott Pilgrim soundtrack, both versions, in my playlists. Noticed today that the song Black Sheep, by Metric, was skipping. Checked from web and desktop....web can't tell me why, ...
335 Views
0 replies
0 likes
Bug occurs randomly when skipping songs. 1. Plug headphones in phone2. Open Spotify3. Play a song in a downloaded playlist4. Hide Spotify (to the background)5. Press volume up or down, so the Windows Phone music controls pop up.6. Press the next song...
Bug occurs randomly when skipping songs. 1. Plug headphones in phone 2. Open Spotify 3. Play a song in a downloaded playlist 4. Hide Spotify (to the background) 5. Press volume up or dow...
Casual Listener
646 Views
2 replies
1 likes
The spotify app says the spotify account is in another sesion of ps network but idk. I have a 1 account with only 1 mail registered.
The spotify app says the spotify account is in another sesion of ps network but idk. I have a 1 account with only 1 mail registered.
458 Views
0 replies
0 likes
This is across all devices and it's the only album it's happening to me on. I can switch to another album and have sound, but go back to this one and get nothing.
This is across all devices and it's the only album it's happening to me on. I can switch to another album and have sound, but go back to this one and get nothing.
Newbie
598 Views
2 replies
0 likes
Sorry for the number of exclamation points, but I'm fed up with it.I go to "local files" on windows app, which means only files I have on my hdd will be played (on top of that none of them belonging to Spotify) and I receive unskippable ads from you....
Sorry for the number of exclamation points, but I'm fed up with it. I go to "local files" on windows app, which means only files I have on my hdd will be played (on top of that none of them belongin...
Community Legend
593 Views
1 replies
0 likes
When I listen to music on the spotify app on my phone I get song suggestions and was wondering how to get that to happen on the desktop version. I know you can go through discover but it's not the same beause you are selecting new music instead of ju...
When I listen to music on the spotify app on my phone I get song suggestions and was wondering how to get that to happen on the desktop version. I know you can go through discover but it's not the sa...
497 Views
0 replies
0 likes
We have a Sonos system at home and setup the Spoity music service account for it.I'm a Systems Administrar / IT Consultant by trade. For several weeks now the Top Tracks list hasn't been updated, regardless of what I try to force an update.When I loo...
We have a Sonos system at home and setup the Spoity music service account for it. I'm a Systems Administrar / IT Consultant by trade. For several weeks now the Top Tracks list hasn't been u...
325 Views
0 replies
0 likes
Hey! I just started Spotify, updated and such and now if I try to play one of my playlists, after one song Spotify automatically skips every other song in my playlist and starts playing random songs which are not in my playlist. Does anyone know how ...
Hey! I just started Spotify, updated and such and now if I try to play one of my playlists, after one song Spotify automatically skips every other song in my playlist and starts playing rand...
Casual Listener
745 Views
2 replies
1 likes
Track #2 "Master of Puppets" on the album "Master of Puppets" by Metallica does not play on the windows app or on either iOS or Android apps.
Track #2 "Master of Puppets" on the album "Master of Puppets" by Metallica does not play on the windows app or on either iOS or Android apps.
270 Views
0 replies
0 likes
Songs I've saved disappear not from Spotify just from my saved playlist for me to download again I've seen about five songs removed and probably many more that I don't know of its to be expected if a record deal cannot be reached but like I said the ...
Songs I've saved disappear not from Spotify just from my saved playlist for me to download again I've seen about five songs removed and probably many more that I don't know of its to be expected if a...
345 Views
0 replies
0 likes
