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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1985 Views
  • 19 replies
  • 6 likes
  • Other
  • 1985 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17723 Views
  • 8 replies
  • 2 likes
  • Other
  • 17723 Views
  • 8 replies
  • 2 likes

Spotify Radio through Sonos: Canceling Account

Just found out that Spotify does now give Sonos access to Spotify Radio. This is a major deal breaker considering many other services do allow access. Is this something that Spotify is actively working on or has the company taken a hard position on t...

  • Newbie
  • Just found out that Spotify does now give Sonos access to Spotify Radio. This is a major deal breaker considering many other services do allow access.    Is this something that Spotify ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Blackberry

Hi there. New to this so excuse me if I do it wrong!<br><br>I use Spotify on my iPad and also my Blackberry Bold 9900. When I star a track on the Blackberry Spotify app it saves into my list. But when I load Spotiy on my iPad the music is...

  • Newbie
  • Hi there. New to this so excuse me if I do it wrong!<br><br>I use Spotify on my iPad and also my Blackberry Bold 9900. When I star a track on the Blackberr...
  • Flixx
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Other
  • 215 Views
  • 1 replies
  • 0 likes

viewing albums ect on my smart tv

Hi can anybody tell me why I can only view and play my playlists and not my albums,artists, songs ect in my Spotify account on smart tv.

  • Newbie
  • Hi can anybody tell me why I can only view and play my playlists and not my albums,artists, songs ect in my Spotify account on smart tv.
  • Flixx
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Spotify log in through Sonos

Hi,I pay for a Spotify premium account and uses my Facebook log in..The problem is that i can't log on to Spotify through my Sonos system with my facebook log in..So I need to delete my account that I log on to with my Facebook, then create a new spo...

  • Casual Listener
  • Hi, I pay for a Spotify premium account and uses my Facebook log in.. The problem is that i can't log on to Spotify through my Sonos system with my facebook log in.. So I need to delete my account...
  • addymusic
  • Newbie
  • 20147 Views
  • 26 replies
  • 0 likes
  • 20147 Views
  • 26 replies
  • 0 likes

My playlists dissapeared

Hi, I logged in my Spotify account for windows and realized all my playlists had dissapeared. I tried to recover them through the website but it didn't show any playlist to be recovered. I would be very thankful if you guys could help me. Thank you!

  • Casual Listener
  • Hi, I logged in my Spotify account for windows and realized all my playlists had dissapeared. I tried to recover them through the website but it didn't show any playlist to be recovered. I would be v...
  • MattSuda
  • Spotify Star
  • 792 Views
  • 9 replies
  • 3 likes
  • 792 Views
  • 9 replies
  • 3 likes

Content caching in SpotifyConnect on android

Hi, I recently discovered that SpotifyConnect is available for Amazon FireTV and I'm very happy with that. Unlike most other devices, on FireTV SpotifyConnect has plenty of storage available. How can I enable caching just like in Android App so that ...

  • Visitor
  • Hi,   I recently discovered that SpotifyConnect is available for Amazon FireTV and I'm very happy with that.   Unlike most other devices, on FireTV SpotifyConnect has plenty of stor...
  • 226 Views
  • 0 replies
  • 0 likes
  • Connect
  • 226 Views
  • 0 replies
  • 0 likes

A lot of music gone in night!!!

Hey there, this is kind announcement. Some of my music in list unavailable, greyed out. Just in one night from many labels!! What's this?? Tried to search on Rdio and Deezer, music is available for stream from same labels, exactly Spotify is now miss...

  • Visitor
  • Hey there, this is kind announcement.   Some of my music in list unavailable, greyed out. Just in one night from many labels!! What's this??   Tried to search on Rdio and Deezer, mu...
  • user-removed
  • Not applicable
  • 568 Views
  • 7 replies
  • 0 likes
  • Other
  • 568 Views
  • 7 replies
  • 0 likes

Astro's album Computer Era should be under a different artist

The albums named Computer Era and Computer Era (Deluxe Version) should be under a different artist who is also named "Astro." They are currently listed under a band that is unrelated to the American rapper.

  • Newbie
  • The albums named Computer Era and Computer Era (Deluxe Version) should be under a different artist who is also named "Astro." They are currently listed under a band that is unrelated to the...
  • MattSuda
  • Spotify Star
  • 348 Views
  • 2 replies
  • 1 likes
  • Other
  • 348 Views
  • 2 replies
  • 1 likes

Windows phone and saving to SD Card

Hi, Problem: Spotify saves my off-line music in the internal memory (pushing it completely full) while leaving lots of free GB's on the SD card empty. I'm using a windows phone, I installed an SD card (64GB) and my internal memory is 8GB The SD card ...

  • Casual Listener
  • Hi,   Problem: Spotify saves my off-line music in the internal memory (pushing it completely full) while leaving lots of free GB's on the SD card empty. I'm using a windows phone, I instal...
  • Dori827
  • Casual Listener
  • 2064 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 2064 Views
  • 2 replies
  • 0 likes

Solved!! Some tracks dont start

Hello community some of the tracks on spotify ( only from eminem and The xx) just dont start when i click on em. There just pops up a little blue little box where is written: file format is not supported (these tracks i also own and are saved on my c...

  • Casual Listener
  • Hello community some of the tracks on spotify ( only from eminem and The xx) just dont start when i click on em. There just pops up a little blue little box where is written: file format is not s...
  • Semcyse
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Syncing Local FIles

Hi, I deleted some songs from my local files by misstake.How can I get them back?I don't get that.Please help!

  • Regular
  • Hi, I deleted some songs from my local files by misstake. How can I get them back? I don't get that. Please help!
  • Jcop12
  • Regular
  • 670 Views
  • 11 replies
  • 0 likes
  • 670 Views
  • 11 replies
  • 0 likes

other users are unable to find my profile

my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebook?

  • Casual Listener
  • my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebo...
  • jcbello09
  • Newbie
  • 455 Views
  • 3 replies
  • 1 likes
  • Other
  • 455 Views
  • 3 replies
  • 1 likes

Ich kann keine Titel mehr zu "Deine Musik" hinzufügen!

Hallo, seit einigen Wochen kann ich keine Titel mehr zu meiner Musik hinzufügen. Weder von der iOS App noch vom normalen Spotify Programm. Die neuen Titel werden zwar gespeichert, doch sind sobald ich das Programm schließe aus der Datenbank verschwun...

  • Newbie
  • Hallo, seit einigen Wochen kann ich keine Titel mehr zu meiner Musik hinzufügen. Weder von der iOS App noch vom normalen Spotify Programm. Die neuen Titel werden zwar gespeichert, doch sind sob...
  • 350 Views
  • 0 replies
  • 1 likes
  • 350 Views
  • 0 replies
  • 1 likes

Album incorrectly listed in "Appears On" - All platforms

I'm not entirely sure how to explain what is happening, but I thought one of my favorite albums had disappeared from Spotify until I noticed some of its tracks were still listed under the popular section of the artist page. Check marks next to the so...

  • Newbie
  • I'm not entirely sure how to explain what is happening, but I thought one of my favorite albums had disappeared from Spotify until I noticed some of its tracks were still listed under the popular sec...
  • 276 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 276 Views
  • 0 replies
  • 0 likes

Impossible to unsubscribe

Can I please not receive any more emails from spotlify? I have unsubscribed over 5 times and I am still receiving emails. I'm unhappy with the fact that I am still constantly receiving emails when you're website has told me that my address has been r...

  • Casual Listener
  • Can I please not receive any more emails from spotlify? I have unsubscribed over 5 times and I am still receiving emails. I'm unhappy with the fact that I am still constantly receiving emails when yo...
  • Jordi
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode doesnt work

I have one Playlist with this green arrow on the left side. But its still one. I really did the same with other Playlist but there is no arrow and no offline mode. The arrows next to the Songs arent green on the other lists. They are black and white....

  • Casual Listener
  • I have one Playlist with this green arrow on the left side. But its still one. I really did the same with other Playlist but there is no arrow and no offline mode. The arrows next to the Songs arent ...
  • Eliad
  • Casual Listener
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Unable To Play My Songs Or New Songs That I Have Searched For

Hi! I've just purchased a Windows 8.1 Nokia Lumia 735 and downloaded the Spotify app. I can search for songs, but when they show up in the list, I am unable to play them. There is a little button with three dots next to the song that I want to play, ...

  • Newbie
  • Hi!   I've just purchased a Windows 8.1 Nokia Lumia 735 and downloaded the Spotify app. I can search for songs, but when they show up in the list, I am unable to play them. There is a little...
  • 222 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 222 Views
  • 0 replies
  • 0 likes

Solved!! is not available

Spotify is not available in my country Ukraine.Yeah, I know Ukraine is the **bleep**ing bottom, but...SO TELL WHAT ELSE CAN I DO????????

  • Casual Listener
  • Spotify is not available in my country Ukraine. Yeah, I know Ukraine is the **bleep**ing bottom, but... SO TELL WHAT ELSE CAN I DO????????
  • MattSuda
  • Spotify Star
  • 545 Views
  • 5 replies
  • 0 likes
  • 545 Views
  • 5 replies
  • 0 likes

Streaming von PC auf Sony Heimkinoanlage/TV?

Hallo, wie kann ich von meinem Laptop auf meinen TV oder meine Heimkinoanlage streamen?Von meinem Iphone funktioniert es, bei der spotify app auf meinem Laptop finde ich kein Streamingsymbol.. Vielen Dank!

  • Newbie
  • Hallo,    wie kann ich von meinem Laptop auf meinen TV oder meine Heimkinoanlage streamen? Von meinem Iphone funktioniert es, bei der spotify app auf meinem Laptop finde ich kein Strea...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Spotify connect on Samsung UE46D8000 TV Smart TV

Hi, You say app Soptify is available on connected Samsung TV but I can't log on my SAMSUNG UE46D8000 to Spotify. Hox can do that ? Thanks

  • Newbie
  • Hi,   You say app Soptify is available on connected Samsung TV but I can't log on my SAMSUNG UE46D8000 to Spotify. Hox can do that ?   Thanks
  • user-removed
  • Not applicable
  • 659 Views
  • 1 replies
  • 0 likes
  • Other
  • 659 Views
  • 1 replies
  • 0 likes