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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

41038 Views

7 replies

2 likes

  • 41038 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

jror2011

Visitor

34177 Views

183 replies

16 likes

Other
  • 34177 Views
  • 183 replies
  • 16 likes

Solved!! Job application Status change

What if I submitted a job application and a few days later the job status changed to 'Closed' in Jobvite? Have I missed my shot and they've already found someone? or do they only keep postings up for a pre determined period of time? I just want to kn...

Casual Listener

  What if I submitted a job application and a few days later the job status changed to 'Closed'  in Jobvite? Have I missed my shot and they've already found someone? or do they onl...

_a_bee

Newbie

4075 Views

3 replies

0 likes

Connect
  • 4075 Views
  • 3 replies
  • 0 likes

Solved!! Simple question

I'm currently considering canceling my current music provider subscription and getting a Spotify premium subscription. My main use for the subscription would be to transfer music to my old but trusty MP3 player to listen to at work. Are there any res...

Newbie

I'm currently considering canceling my current music provider subscription and getting a Spotify premium subscription. My main use for the subscription would be to transfer music to my old but trusty...

DasPeter

Community Legend

464 Views

1 replies

0 likes

Other
  • 464 Views
  • 1 replies
  • 0 likes

Spotify on Windows Phone - Crap App!

Hey! Please update your spotify app on Windows Phone!!!It is almost not possible to use spotify on a Windows Phone... The lists are so slowly (also if the playlist is offline!!) !! Crashs all the time!!! This is not called Premium!! Give me the sourc...

Newbie

Hey!   Please update your spotify app on Windows Phone!!! It is almost not possible to use spotify on a Windows Phone... The lists are so slowly (also if the playlist is offline!!) !! Crashs ...

ixigrek

Regular

812 Views

4 replies

7 likes

WP 8
  • 812 Views
  • 4 replies
  • 7 likes

[WP8] Web Player on Samsung Smart TV web browser, not app.

Hello, I'm trying to use the web player on my Samsung TV Smart Web Browser (my TV does come with the app but I don't have premium in order to use it). I can log in on the web browser/ web player, navigate to my songs or playlists and play one song, b...

Casual Listener

Hello,   I'm trying to use the web player on my Samsung TV Smart Web Browser (my TV does come with the app but I don't have premium in order to use it).   I can log in on the web browse...

leorestrepo

Newbie

1728 Views

1 replies

0 likes

Samsung
WP 8
  • 1728 Views
  • 1 replies
  • 0 likes

Can not play Alan Jacksons new album Angels and Alcohol anymore

I have been listening to Alan Jacksons new album Angels and Alcohol but yesterday I suddenly could not do that any more. It says 0.00 mintues on every song. I have all his albums (the new one also) in my computer PC Windows8 and in my Iphone5S and I ...

Newbie

I have been listening to Alan Jacksons new album Angels and Alcohol but yesterday I suddenly could not do that any more. It says 0.00 mintues on every song.   I have all his albums (the new on...

1160 Views

0 replies

2 likes

Music
  • 1160 Views
  • 0 replies
  • 2 likes

What's happening?

Hello, does anyone know why spotify deleted Idols & Anchors from Parkway Drive and replaced it with a short Instrumental song which isn't even on this Album? Is Spotify indicating several Albums and songs or what the hell is the reason for replacing ...

Newbie

Hello, does anyone know why spotify deleted Idols & Anchors from Parkway Drive and replaced it with a short Instrumental song which isn't even on this Album? Is Spotify indicating several Albums ...

Jordi

Community Legend

305 Views

1 replies

0 likes

Music
  • 305 Views
  • 1 replies
  • 0 likes

Speichert nicht auf der SD karte

Hallo. Bei mir speichtert spotify NUR auf dem handy ich habe eine 64 gb speicherkarte drinne die leer ist. Und spotify speichert nur auf dem handy bei mir. Ich habe schon bestimmt 6 oder 7 mal alles gelöscht. Auch mal deinstaliert. Was kann ich da ge...

Newbie

Hallo. Bei mir speichtert spotify NUR auf dem handy ich habe eine 64 gb speicherkarte drinne die leer ist. Und spotify speichert nur auf dem handy bei mir. Ich habe schon bestimmt 6 oder 7 mal alles ...

wool242

Newbie

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Missing album </3

Depeche Mode's album Sounds of The Universe is still missing!! :'( Does it ever come back??

Casual Listener

Depeche Mode's album Sounds of The Universe is still missing!! :'( Does it ever come back?? 💔

user-removed

Not applicable

302 Views

1 replies

0 likes

Music
  • 302 Views
  • 1 replies
  • 0 likes

[WP 8.1] Switching "Availible Offline" off for no reason

Sometimes a playlist stops playing in the middle and when i unlock my phone to check why this happened i notice that the "Availible offline" option is turned off for this playlist. Sadly it happens very often and is very annoing because i can restore...

Newbie

Sometimes a playlist stops playing in the middle and when i unlock my phone to check why this happened i notice that the "Availible offline" option is turned off  for this playlist. Sadly it hap...

262 Views

0 replies

0 likes

WP 8
  • 262 Views
  • 0 replies
  • 0 likes

Volume locks on Windows 8.1 Phone after 4 songs

Hi, I have noticed that the volume locks in Spotify even when the native Xbox Music App has no activity.Here is the situation. I start listening to any one of my Spotify Playlists. The volume will will adjust if the screen is not locked. The volume w...

Casual Listener

Hi, I have noticed that the volume locks in Spotify even when the native Xbox Music App has no activity. Here is the situation. I start listening to any one of my Spotify Playlists. The volume wil...

LaCooie

Newbie

636 Views

1 replies

0 likes

WP 8
  • 636 Views
  • 1 replies
  • 0 likes

Samsung Smart TV playlists

Hi. Is it possible to search Spotify playlists on my Samsung Smart TV? I can search only interprets, albums and songs. It is a little bit anoying. Thank you

Newbie

Hi. Is it possible to search Spotify playlists on my Samsung Smart TV? I can search only interprets, albums and songs. It is a little bit anoying. Thank you

skakind

Newbie

414 Views

1 replies

1 likes

Samsung
  • 414 Views
  • 1 replies
  • 1 likes

Samsung Smart TV Application

I've using the Samsung Smart TV application to listen to my playlists. Recently my playlists are no longer loading.Any one know how to fix this?I tried uninstalling the app, logging out and back in to my account.Could it be I have too many playlists?...

Casual Listener

I've using the Samsung Smart TV application to listen to my playlists.   Recently my playlists are no longer loading. Any one know how to fix this? I tried uninstalling the app, logging out a...

Nenepoo

Newbie

457 Views

1 replies

0 likes

Samsung
  • 457 Views
  • 1 replies
  • 0 likes

Partner Verification Badge

Hello there, I am in the process of creating an account for my non-profit music review blog to connect better with the followers I will gain, and am in the process of gaining the all important verified status through the 'Non-Artist' form found in th...

Newbie

Hello there,   I am in the process of creating an account for my non-profit music review blog to connect better with the followers I will gain, and am in the process of gaining the all importa...

641 Views

0 replies

2 likes

Other
  • 641 Views
  • 0 replies
  • 2 likes

Albums not available on PS3?

I have searched this forum but could not find such a simple issue addressed. So when using Spotify on the PS3 you don't have access to your albums? The main screen comes up in the Your Music section and there is a section for playlists and a section ...

Regular

I have searched this forum but could not find such a simple issue addressed.     So when using Spotify on the PS3 you don't have access to your albums?  The main screen comes up in t...

pompa

Spotify Legend

659 Views

2 replies

2 likes

Other
  • 659 Views
  • 2 replies
  • 2 likes

No Sound For Lil Wayne 'Lights Out' Album

This is across all devices and it's the only album it's happening to me on. I can switch to another album and have sound, but go back to this one and get nothing.

Regular

This is across all devices and it's the only album it's happening to me on.  I can switch to another album and have sound, but go back to this one and get nothing.

ag2dn

Newbie

553 Views

2 replies

0 likes

Web Player
Windows
  • 553 Views
  • 2 replies
  • 0 likes

Logging in to Spotify on Onkyo T-4070 with a Facebook-connected account

Hey, I would like to log in to my Spotify Premium account that I have created via my Facebook account. Since I was asked to give it a user name and I always log in via my Facebook account, I have no difficulties signing on on my Onkyo T-4070 device. ...

Newbie

Hey,   I would like to log in to my Spotify Premium account that I have created via my Facebook account. Since I was asked to give it a user name and I always log in via my Facebook account, I...

Jason

Spotify Legend

685 Views

1 replies

0 likes

Onkyo
  • 685 Views
  • 1 replies
  • 0 likes

Request for a song

Hello Spotify,Just wondering if you can add "Everytime I See Falling - Donna Lewis". Thanks

Newbie

Hello Spotify, Just wondering if you can add "Everytime I See Falling - Donna Lewis". Thanks

266 Views

0 replies

0 likes

Music
  • 266 Views
  • 0 replies
  • 0 likes

Issue with using Spotify on Sonos

Hi,Newbie to both Spotify and Sonos here, so this may be a daft question. I'm trying to use Spotify with my Sonos Play 1s, but Songs, Albums and Artists aren't displaying on the Sonos controller app on my IPad. Is this correct?Thanks,Mark

Regular

Hi, Newbie to both Spotify and Sonos here, so this may be a daft question. I'm trying to use Spotify with my Sonos Play 1s, but Songs, Albums and Artists aren't displaying on the Sonos controller ap...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes