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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1354 Views
  • 13 replies
  • 4 likes
  • Other
  • 1354 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17511 Views
  • 8 replies
  • 1 likes
  • Other
  • 17511 Views
  • 8 replies
  • 1 likes

"Make Public" does not work!

Hi My non-collaborative playlist has suddenly gone from public mode to secret mode and no matter how many times I click on the "Make Public" my playlist still remains in secret mode. I have logged out and logged in again. I have restarted the Spotify...

  • Casual Listener
  • Hi   My non-collaborative playlist has suddenly gone from public mode to secret mode and no matter how many times I click on the "Make Public" my playlist still remains in secret mode. &n...
  • DNKL
  • Casual Listener
  • 743 Views
  • 4 replies
  • 0 likes
  • Other
  • 743 Views
  • 4 replies
  • 0 likes

Denon 2113 always registration

Hello People, I have an issue with my receiver Denon 2113 and spotify. Every time i start spotify, I have to enter my login credentials an accept their terms. Is there a way to save those? btw: i have a premium account.

  • Regular
  • Hello People, I have an issue with my receiver Denon 2113 and spotify. Every time i start spotify, I have to enter my login credentials an accept their terms. Is there a way to save those?  ...
  • taw6
  • Music Fan
  • 6691 Views
  • 62 replies
  • 1 likes
  • 6691 Views
  • 62 replies
  • 1 likes

Solved!! Album is playing the wrong music

Howdy, A few months back one of my favorite albums on Spotfy, The Curious Box of Little Scores, got replaced by some strange funky music. The album is suppose to be soothing classical music, compare for example the orignal "The Magical Toybox" (on Yo...

  • Casual Listener
  • Howdy,   A few months back one of my favorite albums on Spotfy, The Curious Box of Little Scores, got replaced by some strange funky music.    The album is suppose to be soothi...
  • Mmore
  • Casual Listener
  • 724 Views
  • 2 replies
  • 1 likes
  • 724 Views
  • 2 replies
  • 1 likes

Downloaded playlists disappear if no wifi

I am on premium, only for a few months.first few worked fine then about a month ago I got email from spotify saying had to delete and reinstall due to a security breach or something. Ever since then, as soon as I leave wifi my playlists disappear. It...

  • Casual Listener
  • I am on premium, only for a few months.first few worked fine then about a month ago I got email from spotify saying had to delete and reinstall due to a security breach or something. Ever since then,...
  • jennybomcc
  • Casual Listener
  • 393 Views
  • 4 replies
  • 0 likes
  • 393 Views
  • 4 replies
  • 0 likes

Samsung SmartTV doesn't accept lastest firmware.

Hi. I have a Samsung UN32-EH5300 SmartTV from 2011 (Chile) with the lastest firmware (1020.1). I just installed today Spotify from store and gives me the error "The device firmware does not support this application. Please update to the latest firmwa...

  • Casual Listener
  • Hi.   I have a Samsung UN32-EH5300 SmartTV from 2011 (Chile) with the lastest firmware (1020.1). I just installed today Spotify from store and gives me the error "The device firmware do...
  • elsemieni
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Solved!! wp8 app not starting up

hi, today i am not able to start up the wp8 app. i have been using it for 7 months now. the start up window is shown, but in the end the app does not open up. when i have realised that it does not work, i have activated flight mode, so that at least ...

  • Casual Listener
  • hi,  today i am not able to start up the wp8 app. i have been using it for 7 months now.  the start up window is shown, but in the end the app does not open up.    when i ...
  • danielp27
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 323 Views
  • 2 replies
  • 0 likes

help

how do i sync and listen to spotify on my LG bluetooth device?

  • Newbie
  • how do i sync and listen to spotify on my LG bluetooth device?
  • Joe
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Problem with showing activity on facebook when using spotify connect with bluesound

My activity is not showing on facebook when using spotify connect with bluesound. When i switch back to playing the sound on my device, the my activity shows on facebook again. Show activity was activated in my settings the whole time. Can you fix th...

  • Casual Listener
  • My activity is not showing on facebook when using spotify connect with bluesound. When i switch back to playing the sound on my device, the my activity shows on facebook again.   Show acti...
  • Joe
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Unable to Plat Spotify from Sonos

I upgraded to Premium Spotify, paid for it, when I go to Sonos, it says to Upgrade to Premium. I did that already! Help!

  • Newbie
  • I upgraded to Premium Spotify, paid for it, when I go to Sonos, it says to Upgrade to Premium. I did that already! Help!
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Spotify linked to random fb profile?!

I was at a party a few days ago where I logged in on the iPad that hooked up to the speakers, and when I left I logged out. The next day I boot my PC and all of a sudden my spotify account is linked to the iPad's owners spotify account, and I have no...

  • Newbie
  • I was at a party a few days ago where I logged in on the iPad that hooked up to the speakers, and when I left I logged out. The next day I boot my PC and all of a sudden my spotify account is linked ...
  • Joe
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! My account contains 20-30 hidden playlists.

Like the title says, my account has 20-30 hidden playlists after playing incorrectly with libSpotify. Spotify client won't show them (Reason i can't delete them), neither libSpotify. Only WebAPI shows them and still cannot delete them. Since i'm a de...

  • Casual Listener
  • Like the title says, my account has 20-30 hidden playlists after playing incorrectly with libSpotify. Spotify client won't show them (Reason i can't delete them), neither libSpotify. Only WebAPI show...
  • Joe
  • Community Legend
  • 511 Views
  • 3 replies
  • 1 likes
  • Other
  • 511 Views
  • 3 replies
  • 1 likes

Solved!! Gift card problem

When i try to redeem my Spotify gift card it say "502 bad gateway" and under "nginx", is there someone who can help?

  • Casual Listener
  • When i try to redeem my Spotify gift card it say "502 bad gateway" and under "nginx", is there someone who can help?
  • Peter__
  • Community Legend
  • 415 Views
  • 2 replies
  • 0 likes
  • Other
  • 415 Views
  • 2 replies
  • 0 likes

I Cant connect with my windows phone

Everytime that i try to enter in spotify im my windows phone with my facebook account i get a message saing that i need to be premium to use that, i really need to be premium to use spotify on windows phone ?

  • Newbie
  • Everytime that i try to enter in spotify im my windows phone with my facebook account i get a message saing that i need to be premium to use that, i really need to be premium to use spotify on window...
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect release date and silent track for The Corrs - Forgiven, Not Forgotten

Hi there, I hope this is the right place to post this. I was just listening to The Corrs - Forgiven, Not Forgotten album when I noticed two issues: The release date of the album is listed as 1970 (sounds like a default value of epoch). The track Heav...

  • Newbie
  • Hi there,   I hope this is the right place to post this. I was just listening to The Corrs - Forgiven, Not Forgotten album when I noticed two issues:   The release date of the alb...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

Denon and web player - it's one or another...

Hi, Why can't I hear some music on my denon and another one on my PC webplayer? I took a premium account for this and I'm disappointed that it's preventing me from doing this. Thanks,

  • Regular
  • Hi,   Why can't I hear some music on my denon and another one on my PC webplayer?   I took a premium account for this and I'm disappointed that it's preventing me from doing this. ...
  • Elvincefr
  • Regular
  • 497 Views
  • 4 replies
  • 0 likes
  • Denon
  • 497 Views
  • 4 replies
  • 0 likes

Getting Spotify onto a local platform: Intranet Site

We're a corporate account looking to stream Spotify on our local platform. Wondering if anybody has "hacked" this problem? Looking to get a widget similar to the one posted on their job site: https://www.spotify.com/us/jobs/... Help please!

  • Newbie
  • We're a corporate account looking to stream Spotify on our local platform. Wondering if anybody has "hacked" this problem? Looking to get a widget similar to the one posted on their job site: ht...
  • Peter__
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

localfile coverart not showing on phone, only on pc

Hey, so I have this problem with my Synced songs. I synced them from my pc which you normally do. It already had tags so i didnt bother editing it. And when I added it to one of my playlist it showed the album art perfectly fine, but when i went over...

  • Newbie
  • Hey, so I have this problem with my Synced songs. I synced them from my pc which you normally do. It already had tags so i didnt bother editing it. And when I added it to one of my playlist it show...
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Other
  • 244 Views
  • 1 replies
  • 0 likes

Playlist stops

If i play my imported muisc from my pc in my spotify playlists after some titels the playlist stops.... I have Window 8.1, Premium Account, have Crossfade off and the playback without break is on also. I dont know what i should do. Spotify Support to...

  • Casual Listener
  • If i play my imported muisc from my pc in my spotify playlists after some titels the playlist stops.... I have Window 8.1, Premium Account, have Crossfade off and the playback without break is on als...
  • Peter__
  • Community Legend
  • 884 Views
  • 3 replies
  • 0 likes
  • Other
  • 884 Views
  • 3 replies
  • 0 likes

Stop Spotify from adding songs to my Playlist?

I'm creating a series of playlists for road trips, etc. When I plug my android into my car and I select the playlist, I get a message that says something like ... "Your playlist is short, so we've added some songs." I hope to share my playlists with ...

  • Casual Listener
  • I'm creating a series of playlists for road trips, etc. When I plug my android into my car and I select the playlist, I get a message that says something like ...   "Your playlist is short, ...
  • Peter__
  • Community Legend
  • 46323 Views
  • 3 replies
  • 1 likes
  • Other
  • 46323 Views
  • 3 replies
  • 1 likes