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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1638 Views
  • 16 replies
  • 6 likes
  • Other
  • 1638 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17602 Views
  • 8 replies
  • 1 likes
  • Other
  • 17602 Views
  • 8 replies
  • 1 likes

Awesome Dubnobasswithmyheadman album by Unterworld ripped from Vinyl with scratch on record :(

Hi, the album version you've got at Underworld – Dubnobasswithmyheadman has scratches or something. After a while into the album, it goes .. krk .. krk .. krk .. every few seconds. I didn't find a button to report "bad sound quality, please re-sample...

  • Casual Listener
  • Hi,   the album version you've got at Underworld – Dubnobasswithmyheadman has scratches or something. After a while into the album, it goes .. krk .. krk .. krk .. every few second...
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Other
  • 223 Views
  • 1 replies
  • 0 likes

Bluesound stored music

Hi<br>My local files/stored music files on my bluesound vault doesn't show in the Spotify app. I can only play these files while using the bluesound app. Will it be possible in the future to access these files with the Spotify a...

  • Casual Listener
  • Hi<br>My local files/stored music files on my bluesound vault doesn't show in the Spotify app. I can only play these files while using the bluesound app. Will i...
  • Peter__
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Other
  • 260 Views
  • 1 replies
  • 0 likes

Bluesound volume

HiI can only control the volume on my bluesound system with the Spotify app screen open and in use. Then I can also use the side buttons on my Ipad/Iphone to control the volume. It is not possible to use the side buttons on my IPad/ Iphone to control...

  • Casual Listener
  • Hi I can only control the volume on my bluesound system with the Spotify app screen open and in use. Then I can also use the side buttons on my Ipad/Iphone to control the volume. It is not possible ...
  • Peter__
  • Community Legend
  • 761 Views
  • 1 replies
  • 0 likes
  • Other
  • 761 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to reset the play count?

Hello fellow spotify users!Spotify has broadened my music taste and liking! There is one thing though, it is that spotify shuffle funcion seems to have some weird algorithm. There are songs that I have added to my playlists and they are never chosen ...

  • Newbie
  • Hello fellow spotify users! Spotify has broadened my music taste and liking! There is one thing though, it is that spotify shuffle funcion seems to have some weird algorithm.  There are songs ...
  • kbrooksc
  • Community Legend
  • 4373 Views
  • 1 replies
  • 0 likes
  • 4373 Views
  • 1 replies
  • 0 likes

Solved!! Equaliser

Hi there, I take it that although there is an equaliser in (IOS) and a audio adjuster (Android) there is no such facility with desktop i.e. Windows 7 or 8. Could anyone confirm this please. Many thanks. Martin

  • Casual Listener
  • Hi there,   I take it that although there is an equaliser in (IOS) and a audio adjuster (Android) there is no such facility with desktop i.e. Windows 7 or 8. Could anyone confirm this please...
  • finnaqua
  • Roadie
  • 722 Views
  • 6 replies
  • 0 likes
  • 722 Views
  • 6 replies
  • 0 likes

Fast forward and rewind functions requested

Sportify for OSX: I'm shocked that there's no keyboard shortcut for rewind / fast forward a song, on a great app like this one. There might be some strange reason why Spotify decided not to implement or activate it. The shortcut "cmd+opt+left/right" ...

  • Casual Listener
  • Sportify for OSX:   I'm shocked that there's no keyboard shortcut for rewind / fast forward a song, on a great app like this one. There might be some strange reason why Spotify dec...
  • 431 Views
  • 0 replies
  • 4 likes
  • Other
  • 431 Views
  • 0 replies
  • 4 likes

WP Spotify 3.1.0.0

This update addresses-Fix for Facebook two factor authentication login.-Stability issues with Windows Phone 8.1.-Playing Spotify from a Storage card in Windows Phone 8.1.-Minor UI issues with Search and radio UI.-Issues with offline playback.-Miscell...

  • Roadie
  •   This update addresses -Fix for Facebook two factor authentication login. -Stability issues with Windows Phone 8.1. -Playing Spotify from a Storage card in Windows Phone 8.1. -Minor UI is...
  • RockYourSocksxX
  • Roadie
  • 1203 Views
  • 15 replies
  • 2 likes
  • 1203 Views
  • 15 replies
  • 2 likes

Can't log in - Nokia Windows Phone

Ok so I've got a Nokia Windows phone and downloaded the Spotify app. When I tried to log in (I have today purchased Premium) I got an error message saying I cannot be logged in as I do not have a Premium account? Which I do! I've left it a few hours ...

  • Newbie
  • Ok so I've got a Nokia Windows phone and downloaded the Spotify app. When I tried to log in (I have today purchased Premium) I got an error message saying I cannot be logged in as I do not have a Pre...
  • RockYourSocksxX
  • Roadie
  • 918 Views
  • 2 replies
  • 0 likes
  • 918 Views
  • 2 replies
  • 0 likes

Solved!! Wrong artist's albums

Hello! I'm new here.. I've found that under artist "Kino" there are many albums wrong. The problem is that are been confused Russian band "Kino" and rapper Kiño, they are cataloged as the same artist. Is this the correct topic to ask for a fix? Thank...

  • Casual Listener
  • Hello! I'm new here.. I've found that under artist "Kino" there are many albums wrong. The problem is that are been confused Russian band "Kino" and rapper Kiño, they are cataloged as ...
  • Jonahman10
  • Roadie
  • 923 Views
  • 9 replies
  • 1 likes
  • Other
  • 923 Views
  • 9 replies
  • 1 likes

missing music

i didnt know where to post this yall dont have iron maidens brave new world album released back in 2000 and was wondering if yall would be ading it

  • Newbie
  • i didnt know where to post this yall dont have iron maidens brave new world album released back in 2000 and was wondering if yall would be ading it
  • kbrooksc
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • Other
  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Smart TV

Hi I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmware doesnt support the app. Any ideas?

  • Newbie
  • Hi   I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmwar...
  • Heathz
  • Casual Listener
  • 26885 Views
  • 89 replies
  • 0 likes
  • 26885 Views
  • 89 replies
  • 0 likes

Solved!! Spotify Windows Phone

Hi! I read the news that spotify is available in mexico, im from mexico and i would like to have the app on my phone, i have a windows phone, nokia lumia 800, when is it going to be avaiblable the app? i heard that for the iphone its going to be avai...

  • Regular
  • Hi!   I read the news that spotify is available in mexico, im from mexico and i would like to have the app on my phone, i have a windows phone, nokia lumia 800, when is it going to be avaibl...
  • RockYourSocksxX
  • Roadie
  • 7522 Views
  • 50 replies
  • 0 likes
  • mexico
    Nokia
    Spotify
    Windows Phone
  • 7522 Views
  • 50 replies
  • 0 likes

Tried to delete one song from playlist, all songs were accidentally deleted

Hello, I tried to delete one single song from my playlist titled "dinner cocktail" and somehow ended up deleting every single song from the playlist. Because the playlist title is still there, the Recover My Playlist function does not help. Is there ...

  • Casual Listener
  • Hello,   I tried to delete one single song from my playlist titled "dinner cocktail" and somehow ended up deleting every single song from the playlist. Because the playlist title is still th...
  • Peter__
  • Community Legend
  • 446 Views
  • 3 replies
  • 0 likes
  • Other
  • 446 Views
  • 3 replies
  • 0 likes

Solved!! Share Playlists & Wrong Song/pictures

Hey, In the preview of the Songlist, there is a title that I deleted from the playlist since a year or so. The #1 in the picture. How can I make spotify to refresh the preview or even change it the way i want it to be shown?

  • Regular
  • Hey,   In the preview of the Songlist, there is a title that I deleted from the playlist since a year or so.   The #1 in the picture.   How can I make spotify to ...
  • Peter__
  • Community Legend
  • 584 Views
  • 3 replies
  • 0 likes
  • Logitech
  • 584 Views
  • 3 replies
  • 0 likes

Cant play playlists offline through Sonos

Hi, Ive managed to download tracks and albums and get the green arrow thing but I can then play these albums offline through my Sonos. I was hoping someone could give me step by step instructions explaining how to do this. Thanks Craig

  • Newbie
  • Hi,   Ive managed to download tracks and albums and get the green arrow thing but I can then play these albums offline through my Sonos.   I was hoping someone could give me step by...
  • Peter__
  • Community Legend
  • 1454 Views
  • 1 replies
  • 0 likes
  • 1454 Views
  • 1 replies
  • 0 likes

Isn`t it a free app for windows phone as same as Android and IOS?

i am using Spotify on my mac os device and windows, Android and IOS devices but when i try to use it on my windows phone, there is a message telling me that i need a premium account.

  • Newbie
  • i am using Spotify on my mac os device and windows, Android and IOS devices but when i try to use it on my windows phone, there is a message telling me that i need a premium account.
  • Peter__
  • Community Legend
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Seriously guys, get your act together!

The new (yes, yet another new version) self-updating Spotify just threw-away all my settings, tried to dump its storage in the wrong place again, tried to fool me into linking a facebook account, etc. etc. etc. Your iPad app can't access the forced "...

  • Regular
  • The new (yes, yet another new version) self-updating Spotify just threw-away all my settings, tried to dump its storage in the wrong place again, tried to fool me into linking a facebook account, etc...
  • Peter__
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Other
  • 469 Views
  • 1 replies
  • 0 likes

Samsung Smart TV - Spotify Visual Presentation

I have been enjoying a fully featured Spotify App on my PC & Galaxy and find the App loaded on the Samsung Smart TV is really bare bones. One BIG issue is the visual presentaton. Imagine a Spotify logo on a 60inch screen or the song title taking the ...

  • Casual Listener
  • I have been enjoying a fully featured Spotify App on my PC & Galaxy and find the App loaded on the Samsung Smart TV is really bare bones.   One BIG issue is the visual presentaton. Imagi...
  • 1015 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 1015 Views
  • 0 replies
  • 1 likes