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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Petra17
  • Casual Listener
  • 9172 Views
  • 66 replies
  • 9 likes
  • Other
  • 9172 Views
  • 66 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19845 Views
  • 9 replies
  • 2 likes
  • Other
  • 19845 Views
  • 9 replies
  • 2 likes

can't apply gift card to premium account

I have $40 in gift cards. I already have a premium service paying thru paypal. I get the error message telling me "premium gift card can't be used on premium account" I assume the cards are valid and active. How can I apply this $40?

  • Newbie
  • I have $40 in gift cards.  I already have a premium service paying thru paypal.  I get the error message telling me "premium gift card can't be used on premium account"     I ...
  • MattSuda
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • Other
  • 533 Views
  • 1 replies
  • 0 likes

[BB] blackberry bold 9790

Hello, when I'm trying to download spotify on my bold 9790, it says: not available on this device... Can someone help me? greetings

  • Casual Listener
  • Hello, when I'm trying to download spotify on my bold 9790, it says: not available on this device... Can someone help me?   greetings
  • CrisLiber
  • Newbie
  • 1462 Views
  • 2 replies
  • 0 likes
  • 1462 Views
  • 2 replies
  • 0 likes

Using spotify with ONKYO device

I am trying to set up spotify with my new ONKYO receiver. I have premium on spotify and I have it linked to my facebook account. I have tried logging in with my facebook account on the ONKYO receiver and I have also tried using the long numerical use...

  • Newbie
  • I am trying to set up spotify with my new ONKYO receiver. I have premium on spotify and I have it linked to my facebook account. I have tried logging in with my facebook account on the ONKYO receiver...
  • wojtz
  • Newbie
  • 340 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 340 Views
  • 1 replies
  • 0 likes

Bug Report

Hi, I haven't found out where I can report a bug, so I'm writing here. When you are browsing MISTAMAN's (an italian rapper) songs, Spotify recommend as Last Release "Bet - Mistaman" (2 December 2014) but this song is by MISTA MAN, who is an american ...

  • Newbie
  • Hi, I haven't found out where I can report a bug, so I'm writing here.    When you are browsing MISTAMAN's (an italian rapper) songs, Spotify recommend as Last Release "Bet ...
  • MattSuda
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Spotify Region Question

EDIT: I don't know who made this post in my behalf but it wasn't me and nobody had access to my account. I will contact Spotify Support about this issue. Please delete this thread. Thank you.

  • Casual Listener
  • EDIT: I don't know who made this post in my behalf but it wasn't me and nobody had access to my account. I will contact Spotify Support about this issue. Please delete this thread. Thank you.
  • Teresa
  • Roadie
  • 323 Views
  • 2 replies
  • 0 likes
  • Other
  • 323 Views
  • 2 replies
  • 0 likes

Is it possible to block ads or report them?

I'm not sure where to post this and it might sound stupid, but is there a way to block ads or report them? One of the ads that is running right now (for the holiday season, I think) has a sound in it that causes me to have a panic attack. I don't hav...

  • Newbie
  • I'm not sure where to post this and it might sound stupid, but is there a way to block ads or report them? One of the ads that is running right now (for the holiday season, I think) has a sound in it...
  • MattSuda
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Other
  • 268 Views
  • 1 replies
  • 0 likes

Album disappeared.

Where did Vertical Horizon's "Burning The Days" go?

  • Casual Listener
  • Where did Vertical Horizon's "Burning The Days" go?
  • Jordi
  • Community Legend
  • 665 Views
  • 3 replies
  • 1 likes
  • 665 Views
  • 3 replies
  • 1 likes

Spotify skips and pauses starred

In the middle of any random song, spotify stops everything, skips to a random song in "starred" and waits. I have no idea why, and it is VERY annoying! this problem happens on my mac, and my android phone. It always stops in the middle of a song, not...

  • Newbie
  • In the middle of any random song, spotify stops everything, skips to a random song in "starred" and waits.  I have no idea why, and it is VERY annoying! this problem happens on my mac, and my ...
  • user-removed
  • Not applicable
  • 330 Views
  • 1 replies
  • 0 likes
  • Other
  • 330 Views
  • 1 replies
  • 0 likes

Now TV

Just got A Now TV box with the Spotify app, and wondering if there's a way of using Spotify Connect to control what I'm playing on my TV via my iPad? Appreciate any help

  • Newbie
  • Just got A Now TV box with the Spotify app, and wondering if there's a way of using Spotify Connect to control what I'm playing on my TV via my iPad? Appreciate any help
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Can't save albums or songs

Hello, I've been having this problem for some time now and it's really annoying. I click on the "Save" button but the "tick" symbol doesn't appear on the songs. And when I log in again, these albums don't appear on my list. I have a list with the alb...

  • Casual Listener
  • Hello,   I've been having this problem for some time now and it's really annoying. I click on the "Save" button but the "tick" symbol doesn't appear on the songs. And when I log in agai...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Local File Information Greyed Out/Cannot Share

Hello, I apologize if this is addressed somewhere else... I can't find it if it is! I added a bunch of local files and many of their album titles or artist names are greyed out. When I add these files to a playlist that I share on my blog, they do no...

  • Newbie
  • Hello, I apologize if this is addressed somewhere else... I can't find it if it is!   I added a bunch of local files and many of their album titles or artist names are greyed out. When I a...
  • 211 Views
  • 0 replies
  • 0 likes
  • Other
  • 211 Views
  • 0 replies
  • 0 likes

Connecting with Revo SuperConnect from Nokia Lumia running Windows Phone 8.1

Hello everybody, I recently sent a message to the Revo Support saying the following: ===Message sent to Revo Support======== Dear sir or madam, I have opened a Spotify Premium account in order to be able to use it through my SuperConnect, but I am no...

  • Newbie
  • Hello everybody,   I recently sent a message to the Revo Support saying the following:   ===Message sent to Revo Support========   Dear sir or madam,   I have...
  • 269 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
  • 269 Views
  • 0 replies
  • 0 likes

Sonos unable to stream spotify

I have had the same issue. Since yesterday lunchtime spotify keeps saying unable to browse music through Sonos very frustrating.

  • Newbie
  • I have had the same issue. Since yesterday lunchtime spotify keeps saying unable to browse music through Sonos 😞 very frustrating.
  • hmp12
  • Newbie
  • 699 Views
  • 5 replies
  • 1 likes
  • 699 Views
  • 5 replies
  • 1 likes

Solved!! Spotify on my Philips Ambilight TV 5008

Hi, Do you know why I don't have Spotify on my Philips Ambilight TV 5008? and why does spotify HTML5 requires FLASH? i can't even use it on my smart tv browser...

  • Casual Listener
  • Hi,   Do you know why I don't have Spotify on my Philips Ambilight TV 5008? and why does spotify HTML5 requires FLASH? i can't even use it on my smart tv browser...
  • user-removed
  • Not applicable
  • 1902 Views
  • 3 replies
  • 0 likes
  • Connect
    Philips
  • 1902 Views
  • 3 replies
  • 0 likes

new playlist plays while listening to old playlists

nokia lumia windows phone I created a playlist #1 and it works fine. created second playlist and enabled offline. While listening to playlist #1 the songs from playlist 2 always play after just one song play from playlist #1. Playlists are now mixed ...

  • Casual Listener
  • nokia lumia windows phone I created a playlist #1 and it works fine. created second playlist and enabled offline. While listening to playlist #1 the songs from playlist 2 always play after jus...
  • user-removed
  • Not applicable
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Solved!! Sync Desktop Queue with WinPhone

I recently upgraded to Spotify premium. My Windows Phone (Nokia 521) is showing up under my list of offline devices on my account. However, I still cannot figure out how to control my desktop Spotify application (Windows 7) from my phone and vice ver...

  • Casual Listener
  • I recently upgraded to Spotify premium.  My Windows Phone (Nokia 521) is showing up under my list of offline devices on my account.  However, I still cannot figure out how to control my des...
  • user-removed
  • Not applicable
  • 454 Views
  • 1 replies
  • 0 likes
  • Connect
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Getting local music files on my phone's Spotify playlist? (Android - no premium)

I have a few songs on my Spotify playlist which are local files on my PC and not streamed via the internet service. Unfortunately I can't afford the premium fee at the moment so 'offline mode' is no longer an option. I understand offline mode used to...

  • Regular
  • I have a few songs on my Spotify playlist which are local files on my PC and not streamed via the internet service. Unfortunately I can't afford the premium fee at the moment so 'offline mode' is no ...
  • tobymcdaid
  • Regular
  • 650 Views
  • 2 replies
  • 0 likes
  • 650 Views
  • 2 replies
  • 0 likes

Syncing ipod to spotify

Hi, I am trying to sync my ipod with my spotify account and have just noticed on the help page that it says new ipod nanos that connect with a lightning usb lead dont work with spotify currently. Anybody know when this may be available to do or if no...

  • Newbie
  • Hi,   I am trying to sync my ipod with my spotify account and have just noticed on the help page that it says new ipod nanos that connect with a lightning usb lead dont work with spotify cur...
  • Taylor
  • Community Legend
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Windows Phone update

Anyone has any information about an update for Windows Phone 8.1? New funcions, improvements,... Thanks

  • Regular
  • Anyone has any information about an update for Windows Phone 8.1? New funcions, improvements,...    Thanks
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Having Albums as playist in app which is un deletable

Hi, Since there are albums and playlists in the 'My Music' section I moved al my saved albums to the album section obviously. However, previously I've had them stored in a folder called 'Albums' under playlists.playlist, album, delete Now, since we h...

  • Newbie
  • Hi,   Since there are albums and playlists in the 'My Music' section I moved al my saved albums to the album section obviously. However, previously I've had them stored in a folder called ...
  • 217 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
  • 217 Views
  • 0 replies
  • 0 likes