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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2299 Views
  • 19 replies
  • 6 likes
  • Other
  • 2299 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17840 Views
  • 8 replies
  • 2 likes
  • Other
  • 17840 Views
  • 8 replies
  • 2 likes

Not getting Email Notifications

For some reason I'm not getting any email notifications from Spotify. I've checked my spam folder and my settings in my profile, but I am deifnitely not receiving the notifications. Anyone know what I can do to fix this, or is there an admin who can ...

  • Regular
  • For some reason I'm not getting any email notifications from Spotify.  I've checked my spam folder and my settings in my profile, but I am deifnitely not receiving the notifications.  Anyon...
  • nulall
  • Regular
  • 2444 Views
  • 13 replies
  • 0 likes
  • Other
  • 2444 Views
  • 13 replies
  • 0 likes

Some playlists are forever "loading..." on Roku Spotify channel

The new Spotify channel on my Roku player is working well except for one thing. There are some playlists that stay in the "loading..." state forever. It appears to me that these are playlists which belong to other Spotify users that I have added to m...

  • Newbie
  • The new Spotify channel on my Roku player is working well except for one thing.  There are some playlists that stay in the "loading..." state forever. It appears to me that these are playlists w...
  • jcliu
  • Newbie
  • 1084 Views
  • 2 replies
  • 0 likes
  • 1084 Views
  • 2 replies
  • 0 likes

Login to SAMSUNG SmartTV without Facebook

Hello everyone, I am a spotify premium user and back when I first tried it, I logged into it with my computer using my Facebook account, something I now regret but that is besides the point. Anyway. We now got a Samsung SmartTV and obviously, I downl...

  • Newbie
  • Hello everyone,   I am a spotify premium user and back when I first tried it, I logged into it with my computer using my Facebook account, something I now regret but that is besides the poin...
  • Joe
  • Community Legend
  • 1639 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1639 Views
  • 1 replies
  • 0 likes

WP8 with a premium account connected to wi-fi it will only play one track from the all songs list

I am finding this very frustrating as I would like to listen to a shuffle of all songs from a artist on my mobile Spotify app but after I select a track it stops when that track is finished even though I see another track waiting in the que.. Any hel...

  • Casual Listener
  • I am finding this very frustrating as I would like to listen to a shuffle of all songs from a artist on my mobile Spotify app but after I select a track it stops when that track is finished even thou...
  • heavybob
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 330 Views
  • 2 replies
  • 0 likes

D6000 smart tv

Will there be a app for the Samsung D6000Smart tv thanks

  • Newbie
  • Will there be a app for the Samsung D6000 Smart tv thanks
  • Joe
  • Community Legend
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

[WM 6.0] Old HP iPAQ running windows mobile 2003

Can anyone tell me how i can run spotify on this device? I need a cab file, but the spotify-installer.CAB available on the net is not recognised by the iPAQ. anyone an idea? I would link the iPAQ to my stereo to play my songs. Thx.

  • Newbie
  • Can anyone tell me how i can run spotify on this device?   I need a cab file, but the spotify-installer.CAB available on the net is not recognised by the iPAQ.   anyone an idea? &...
  • user-removed
  • Not applicable
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

[WP 7.10] Syncing issue with a specific playlist

Hello everyone, I LOVE the Spotify service on my phone! I have been pretty active with creating new playlists to sync on my phone. I have noticed that with one particular playlist that I created ("Yanni - Tribute") I can play the playlist on the desk...

  • Newbie
  •      Hello everyone, I LOVE the Spotify service on my phone! I have been pretty active with creating new playlists to sync on my phone. I have noticed that with one particular playlist...
  • user-removed
  • Not applicable
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

[WP 7.5] Idea: An update for your paying customers on Windows phone... Paying Customers

I just had a brilliant idea to improve your marketing strategy: why not update your program for windows phone so you can stop losing customers? I can't believe I thought about this all by myself!

  • Regular
  • I just had a brilliant idea to improve your marketing strategy: why not update your program for windows phone so you can stop losing customers? I can't believe I thought about this all by myself!
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 1 likes
  • 205 Views
  • 1 replies
  • 1 likes

[WP8] App. für Windows Phone 8

Sehnsüchtig warte ich auf eine App. für das Windows Phone 8. Wird es eine geben? Wenn ja, wie lange wird es noch dauern? Über eine Antwort wäre ich dankbar.

  • Casual Listener
  • Sehnsüchtig warte ich auf eine App. für das Windows Phone 8. Wird es eine geben? Wenn ja, wie lange wird es noch dauern? Über eine Antwort wäre ich dankbar.  
  • user-removed
  • Not applicable
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

[WP8] WP8 app with Airplay support? Synology made it!

Hi, recently switched from iPhone to a Lumia 820 and was really amazed that Synology managed it to implement Airplay support into their (great) DSaudio app. So it is possible to stream music from my NAS via the WP8 app to my Airplay device. Will Spot...

  • Newbie
  • Hi, recently switched from iPhone to a Lumia 820 and was really amazed that Synology managed it to implement Airplay support into their (great) DSaudio app. So it is possible to stream music from my ...
  • user-removed
  • Not applicable
  • 1650 Views
  • 1 replies
  • 0 likes
  • 1650 Views
  • 1 replies
  • 0 likes

[WP 8] Premium subscription no longer working on mobile

Have logged into spotify mobile - was working but no longer. Playlists will not sync to offline, even when offline on pc No tracks will play even when connected to internet. Offline has no playlists

  • Newbie
  • Have logged into spotify mobile - was working but no longer.    Playlists will not sync to offline, even when offline on pc   No tracks will play even when connected to interne...
  • user-removed
  • Not applicable
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

[WP7.5] Streaming music from phone BT

Hello. I just bought a new player(Alpine CDE-136BT) to my car whit bluethoot streaming options. I got a Nokia Lumia 800, and I can stream the music but cat use the interface on my player (in car) when i like to chage song ect. Do this has something w...

  • Newbie
  • Hello. I just bought a new player(Alpine CDE-136BT) to my car whit bluethoot streaming options. I got a Nokia Lumia 800, and I can stream the music but cat use the interface on my player (i...
  • user-removed
  • Not applicable
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

[WP 7.5 (Nokia Lumia 900)] Local File Support

Hi there! The local-files function, that has yet to see the light on any WindowsPhone, is it on its way, or have Microsoft implemented (as usual) that you cannot access local-files on your device? If it is the first one, Then I'm happy as a small chi...

  • Newbie
  • Hi there!   The local-files function, that has yet to see the light on any WindowsPhone, is it on its way, or have Microsoft implemented (as usual) that you cannot access local-files on your...
  • user-removed
  • Not applicable
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

[WP8] Live Tiles don't update & Play queue resets when D/C from Bluetooth

Live tiles will NOT show content that is either playing or paused. Most of the time is does not show anything but the Spotify logo however very few times when i check it's actually working. To add to my previous point I also would find it great if wh...

  • Newbie
  • Live tiles will NOT show content that is either playing or paused. Most of the time is does not show anything but the Spotify logo however very few times when i check it's actually working. To add ...
  • user-removed
  • Not applicable
  • 969 Views
  • 1 replies
  • 3 likes
  • 969 Views
  • 1 replies
  • 3 likes

[WP8] Windows app doesn't recognize device

I'm not getting the Windows desktop app to recognize my device entirely. Nothing shows up on the screen...but at the same time, a few tracks have downloaded to my phone so I'm a bit confused what is going on. I've been trying for a couple of days so ...

  • Casual Listener
  • I'm not getting the Windows desktop app to recognize my device entirely. Nothing shows up on the screen...but at the same time, a few tracks have downloaded to my phone so I'm a bit confused what is ...
  • user-removed
  • Not applicable
  • 508 Views
  • 1 replies
  • 1 likes
  • 508 Views
  • 1 replies
  • 1 likes

[WP8] Informations, Feedback & Questions for Spotify staff

Hello Spotify, i'm a french user of Spotify, i dont always write message to you, that's right... but when i do : it's serious, so excuse my bad english. In fact I have several questions and comments because you do not communicate at all on this subje...

  • Casual Listener
  • Hello Spotify, i'm a french user of Spotify, i dont always write message to you, that's right... but when i do : it's serious, so excuse my bad english.   In fact I have several question...
  • user-removed
  • Not applicable
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

[WP8] Ofline mode works slow when switching songs

Hi I think the Spotify application works a bit slow when listening to ofline playlists, this is noticeable when switching songs. Spotify "works" several seconds until it finaly switch song, sometime it doesn't start at all and I have to shutdown the ...

  • Music Fan
  • Hi   I think the Spotify application works a bit slow when listening to ofline playlists, this is noticeable when switching songs. Spotify "works" several seconds until it finaly switch song...
  • user-removed
  • Not applicable
  • 290 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 290 Views
  • 1 replies
  • 0 likes

wp8 app crashes

Spotify on Lumia 920 (WP8) crashes randomly, every few minutes. Is there a fix on its way?<br>

  • Newbie
  • Spotify on Lumia 920 (WP8) crashes randomly, every few minutes. Is there a fix on its way?&lt;br&gt;
  • user-removed
  • Not applicable
  • 266 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 266 Views
  • 1 replies
  • 0 likes

[WP8] Collection of my issues

Been using the Windows Phone 8 app for a few weeks now on my Nokia 920 (latest firmware). Issues I've been having are: 1) If you go too quickly into playlists the app does not load if they are available offline of not.2) If you go to playlist which i...

  • Regular
  • Been using the Windows Phone 8 app for a few weeks now on my Nokia 920 (latest firmware).   Issues I've been having are:     1) If you go too quickly into playlists the app does n...
  • user-removed
  • Not applicable
  • 268 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 268 Views
  • 1 replies
  • 0 likes

[WP8] Spotify sometimes crashes after tapping "playlists" on Lumia 920

Doesn't happen all of the time and usually if I reopen the app and try again it'll work. WP version 8.0.10211.204

  • Newbie
  • Doesn't happen all of the time and usually if I reopen the app and try again it'll work. WP version 8.0.10211.204
  • user-removed
  • Not applicable
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes