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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62274 Views

7 replies

4 likes

  • 62274 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38731 Views

217 replies

20 likes

Other
  • 38731 Views
  • 217 replies
  • 20 likes

Playlist Recovery - 1 week and counting...

As many others have recently attempted to do, I recently tried to disconnect my Spotify account from my Facebook account. When I submitted a ticket, I was told the only solution is for me to cancel my current account, and create a new one without the...

Visitor

As many others have recently attempted to do, I recently tried to disconnect my Spotify account from my Facebook account. When I submitted a ticket, I was told the only solution is for me to cancel m...

user-removed

Not applicable

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Solution needed, can't see my music on denon avr

Hello, I need one of two things to happen
1) To copy the entire my music section to one playlist
2) Acess my music on my denon avr and my ipad

Cheers

Regular

Hello, I need one of two things to happen <br>1) To copy the entire my music section to one playlist<br>2) Acess my music on my denon avr and my ipad <br><br>Cheers

Peter__

Community Legend

521 Views

1 replies

0 likes

Denon
  • 521 Views
  • 1 replies
  • 0 likes

[BB] 9790 Bold - still only premium version?

Dear Spotify users! Could anyone confirm or put me right that I need premium account to use Spotify agent on my BlackBerry 9790? While I’m listening Spotify on my PC still heat advert that now I can listen Spotify on my mobile device for free – not m...

Newbie

Dear Spotify users!   Could anyone confirm or put me right that I need premium account to use Spotify agent on my BlackBerry 9790? While I’m listening Spotify on my PC still heat adve...

Peter__

Community Legend

619 Views

1 replies

0 likes

Other
  • 619 Views
  • 1 replies
  • 0 likes

premium account and random album playback

Hello I have a premium account but I can play all albums only in random order. It is very very annoying Its bug or a new amazing special feature only for premium users?

Regular

Hello I have a premium account but I can play all albums only in random order. It is very very annoying   Its bug or a new amazing special feature only for premium users? 

DryMarker

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Downloading MP3s

Is it possible to download tracks into MP3 format so I can burn them to CDs?

Newbie

Is it possible to download tracks into MP3 format so I can burn them to CDs?

Peter__

Community Legend

424 Views

3 replies

0 likes

Other
  • 424 Views
  • 3 replies
  • 0 likes

Premium account in China

Hey!
I've had spotify premium for a few years now, but a few weeks ago I moved to China. I got a vpn and everything, so it was first working perfectly. I pay monthly through my Finnish bank account, but now when I came to China it says they had proble...

Casual Listener

Hey!<br>I've had spotify premium for a few years now, but a few weeks ago I moved to China. I got a vpn and everything, so it was first working perfectly. I pay monthly through my Finnish bank ...

Peter__

Community Legend

841 Views

1 replies

0 likes

Other
  • 841 Views
  • 1 replies
  • 0 likes

Squeezebox radio not connecting to Spotify App

Hi I have a suscription based spoitfy account and have installed spotify app at mysqueezebox.com have followed instructions to connecting the radio ( App Gallery > Music-on-Demand > select app) but Spotify does not display on this menu. Has anyone a ...

Newbie

Hi   I have a suscription based spoitfy account and have installed spotify app at mysqueezebox.com have followed instructions to connecting the radio  ( App Gallery > Music-on-Dema...

kbrooksc

Community Legend

721 Views

3 replies

0 likes

Logitech
  • 721 Views
  • 3 replies
  • 0 likes

other users are unable to find my profile

my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebook?

Casual Listener

my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebo...

jcbello09

Newbie

617 Views

3 replies

1 likes

Other
  • 617 Views
  • 3 replies
  • 1 likes

Denon And spotify Connect

Hi, I have just bought a Denon X1100 for my parents, and i was setting it up at their place. I just used my own phone, and afterwards tried to set it up on their phones. But ... The Denon X1100 is shown in my Spotify, no matter where i am ... I calle...

Newbie

Hi,   I have just bought a Denon X1100 for my parents, and i was setting it up at their place. I just used my own phone, and afterwards tried to set it up on their phones. But ... The Denon ...

Peter__

Community Legend

1256 Views

5 replies

0 likes

  • 1256 Views
  • 5 replies
  • 0 likes

App in LG Smart TV. Argentina Region

Hi all. I have a tv LG Smart TV Cinema Home LA6200. I am from Argentina, and the region of the tv is Argentina.My question is Why the Spotify App is not available in Argentina (south america) region, and other regions does like US.Regards.

Newbie

Hi all. I have a tv LG Smart TV Cinema Home LA6200. I am from Argentina, and the region of the tv is Argentina. My question is Why the Spotify App is not available in Argentina (south america) r...

Peter__

Community Legend

1534 Views

1 replies

0 likes

WP 8
  • 1534 Views
  • 1 replies
  • 0 likes

Spotify on multiple devices

I want to keep my old iPhone 4 at home and stream music but my playlists only show on my I phone 5 - I am a premium member. I should see them in both places right?

Newbie

I want to keep my old iPhone 4 at home and stream music but my playlists only show on my I phone 5 - I am a premium member. I should see them in both places right?

Peter__

Community Legend

442 Views

1 replies

0 likes

Other
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! verkeerde titel bij liedje

Kwam er achter dat er bij 2 nummers de titel verwisseld is. Kan ik dit ergens melden aan spotify?

Newbie

Kwam er achter dat er bij 2 nummers de titel verwisseld is.   Kan ik dit ergens melden aan spotify?

Jordi

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

i accidently deleted my musics that i added to my music

hi i deleted my musics that i added them from radio to my music i dont know there name how can i get them back or know what was there name?

Newbie

hi i deleted my musics that i added them from radio to my music i dont know there name how can i get them back or know what was there name?

Peter__

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

songs wont play on ipad / iphone

Hi i hope someone can help. I've recently signed up for spotify premium and have imported my itunes into spotify. many of the songs now displayed on my laptop are greyed out but will still play. however tose greyed out will not play on either my ipad...

Casual Listener

Hi i hope someone can help.    I've recently signed up for spotify premium and have imported my itunes into spotify. many of the songs now displayed on my laptop are greyed out but will...

theoldfeedpls

Newbie

973 Views

4 replies

0 likes

  • 973 Views
  • 4 replies
  • 0 likes

wont disconnect from facebook

Hi, My spotify is connected to my daughters facebook and it won't disconnect. There isn't an option to disconnect from facebook under "preferences", there is only "connect to facebook" as though no account is connected. I have tried connecting to my ...

Newbie

Hi,  My spotify is connected to my daughters facebook and it won't disconnect. There isn't an option to disconnect from facebook under "preferences", there is only "connect to facebook" as tho...

kbrooksc

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Only shuffle on Windows phone despite Premium

Hi. After a recent update to the app on Windows Phone 8.1 the only option appears to be shuffle play. It is no use to press the button and there appears to be no way to change this to regular, linear playing. Is there a way around this? I have tried ...

Casual Listener

Hi. After a recent update to the app on Windows Phone 8.1 the only option appears to be shuffle play. It is no use to press the button and there appears to be no way to change this to regular, linear...

deniseespinheir

Newbie

4713 Views

20 replies

1 likes

WP 8
  • 4713 Views
  • 20 replies
  • 1 likes

after Windows Phone 8.1 update Spotify doesn't work anymore.

Hi all, This weekend I upgraded my Windows Phone from 8.0 to 8.1 and after the upgrade Spotify doesn't work anymore. I removed the app from my phone and tried to re-install it but after the download it gives an error. It says tap here for details and...

Regular

Hi all,   This weekend I upgraded my Windows Phone from 8.0 to 8.1 and after the upgrade Spotify doesn't work anymore. I removed the app from my phone and tried to re-install it but after th...

Toscanelli

Newbie

3525 Views

20 replies

2 likes

WP 8
  • 3525 Views
  • 20 replies
  • 2 likes

Messaging not working on mobile app

So I have the mobile app on my phone, a Droid RAZR M, and my messages will not refresh, they are all from a few months ago. How would I fix this?

Gig Goer

So I have the mobile app on my phone, a Droid RAZR M, and my messages will not refresh, they are all from a few months ago. How would I fix this?

Peter__

Community Legend

1460 Views

6 replies

0 likes

Other
  • 1460 Views
  • 6 replies
  • 0 likes

Spotify 0.9.12.10 for Windows 8.1 consists of critical bug

I installed it on my Asus 8" tablet and worked it correctly. However, there is a critical bug causing this program becoming unusable. On all tablets or laptops, it will stop the playback of music and go into sleep mode when there is inacitivity for a...

Music Fan

I installed it on my Asus 8" tablet and worked it correctly.  However, there is a critical bug causing this program becoming unusable.  On all tablets or laptops, it will stop the play...

kbrooksc

Community Legend

450 Views

1 replies

0 likes

Other
  • 450 Views
  • 1 replies
  • 0 likes