Help Wizard

Step 1


pardon me

pardon me

 excuse me but i cannot play any KISS songs...( just recently).


I have a Free account. It always has been.


Currently living a few doors dowth south (central america).


Ive been having issues with Desktop (windows 10) and Android Oreo while trying to play kiss songs. (even on mobile data plan)


Didnt have this issue a few (3) days ago.


What is going on. Actions taken: reinstalled, cleaned cache in windows. Issue persists. Same story for my android phone. All other songs play ok (other artists).


I understand kiss is currently on tour. But WHAT THE HEII.

1 Reply

Hello @64210hn!


If it's a specific artist you are unable to play it may be a content issue rather than a technical issue. And Spotify would love to have all the world’s music available to everyone. However, some artists and tracks aren't currently available.

I'd recommend reading this article for more info.

Hope this helps!

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