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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
a month ago
2 weeks ago
scxttlxnd
Newbie
662 Views
4 replies
2 likes
Other

662 Views
4 replies
2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17230 Views
8 replies
1 likes
Other

17230 Views
8 replies
1 likes

Can i have remote control only in local network

PlanPremiumCountryPolandDeviceAndroid, Linux laptop, Denon AVROperating SystemAndroid,Ubuntu My Question or Issue Hi, Is there any option to disable remote control and to have it only in local network. When i'm at work and forgot to switch source to ...

skoczo
Casual Listener
Plan Premium Country Poland Device Android, Linux laptop, Denon AVR Operating System Android,Ubuntu My Question or Issue Hi, Is there any option to disable remote control and t...
2018-10-05 10:51:05 AM
2018-10-06 10:08:16 AM
Jose_M
Spotify Star
1923 Views
3 replies
1 likes
Other

1923 Views
3 replies
1 likes

Solved!! [PS4/PlayStation] Disable Genius/Lyrics?

PlanPremiumCountryUSDevicePS4/PlayStation My Question or IssuePretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify app? Thanks!

katie7r
Newbie
Plan Premium Country US Device PS4/PlayStation My Question or Issue Pretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify a...
2018-10-05 11:29:29 PM
2018-10-06 1:36:49 AM
Jose_M
Spotify Star
9250 Views
1 replies
1 likes

9250 Views
1 replies
1 likes

Samsung TV Spotify keeps logging out

PlanPremiumCountryCanada DeviceSamsung UN 55 MU6070Operating SystemSamsung TV My Question or Issue Every few days the Spotify accounts logs out. I am then unable to use the "devices available" feature to log in, and have to use my account # and paswo...

12158775812
Newbie
Plan Premium Country Canada Device Samsung UN 55 MU6070 Operating System Samsung TV My Question or Issue Every few days the Spotify accounts logs out. I am then unable to...
2018-10-04 7:19:38 PM
2018-10-05 12:52:57 AM
Jose_M
Spotify Star
2160 Views
1 replies
2 likes
Premium

2160 Views
1 replies
2 likes

[Web Player] not supported by linux

PlanFree/PremiumCountry DeviceLinux embedded deviceOperating SystemLinuxPrograms:FireFox: ESR 52.9.0 64bitChromium 57.0.2987.98 64bit build 8.7 Deb 3.0 My Question or IssueI'm using a embedded linux pc and I'm trying to run spotify trough the browser...

uiaehuihuidf
Casual Listener
Plan Free/Premium Country Device Linux embedded device Operating System Linux Programs: FireFox: ESR 52.9.0 64bit Chromium 57.0.2987.98 64bit build 8.7 Deb 3.0 My Question o...
2018-09-27 11:31:09 PM
2018-10-05 12:41:11 AM
uiaehuihuidf
Casual Listener
2992 Views
3 replies
2 likes
Other

2992 Views
3 replies
2 likes

Spotify won’t detect Chromecast

Hi there,I’ve just set up a Chromecast Audio and am trying cast from Spotify. First, my location doesn’t have unlimited / landline internet. Only a cell tower. I want to play my offline music from Spotify, so that I’m not using data. I’ve set the Pla...

sandy_beach
Newbie
Hi there, I’ve just set up a Chromecast Audio and am trying cast from Spotify. First, my location doesn’t have unlimited / landline internet. Only a cell tower. I want to play m...
2018-10-05 9:15:55 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Chromecast audio and Spotify

I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just begins at the top of the playlist when I'm listening t...

Gr4mx
Casual Listener
I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just beg...
2018-10-05 3:36:54 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Superuser Contribution Premium Radio on iPhone 7 Plus, no like or dislike buttons

PlanPremium CountryUS DeviceiPhone 7 plus Operating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hea...

tames713
Casual Listener
Plan Premium Country US Device iPhone 7 plus Operating System iOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radi...
2018-09-19 9:32:14 PM
2018-10-05 1:55:21 PM
Jemi
Spotify Legend
466 Views
3 replies
0 likes
music

466 Views
3 replies
0 likes

Solved!!Superuser Contribution Playing Songs That Aren't On My Playlist Anymore

PlanFreeCountry USADeviceIPhone 5 and computer (chromebook)Operating SystemiOS 10 (idk what chromebooks use) My Question or Issue I have this problem where when I take a song off a playlist of mine, when I press shuffle play on my phone or play on my...

Mus3r
Casual Listener
Plan Free Country USA Device IPhone 5 and computer (chromebook) Operating System iOS 10 (idk what chromebooks use) My Question or Issue I have this problem where when I t...
2018-09-26 5:24:37 AM
2018-10-05 9:04:21 AM
Jemi
Spotify Legend
1538 Views
4 replies
0 likes
music

1538 Views
4 replies
0 likes

Superuser Contribution Webplayer shuffle not working correctly

Device Windows 7, Chrome v69, webplayer. My Question or Issue Shuffle stopped working correctly for some time now, on the webplayer. The old problem posted over a year ago has reared its head again: shuffle only takes into account ~100-200 around the...

jarjarblinks
Music Fan
Device Windows 7, Chrome v69, webplayer. My Question or Issue Shuffle stopped working correctly for some time now, on the webplayer. The old problem posted over a year ...
2018-09-29 11:41:49 PM
2018-10-05 7:53:44 AM
Jemi
Spotify Legend
518 Views
3 replies
0 likes
Other

518 Views
3 replies
0 likes

Samsung Gear S3 Endless loading screen

Every time I load the Spotify app from my Samsung Gear S3, it gets stuck on the loading screen (picture attached). Force closing the app from my phone does not work. Restarting the device does not work. Uninstalling and reinstalling the app does work...

122179399
Newbie
Every time I load the Spotify app from my Samsung Gear S3, it gets stuck on the loading screen (picture attached). Force closing the app from my phone does not work. Restarting the device...
2018-04-05 4:27:47 AM
2018-10-05 3:06:15 AM
-f7dkzfvx_xrv
Casual Listener
11845 Views
8 replies
6 likes
Samsung

11845 Views
8 replies
6 likes

Web Player Home always says "Something went wrong"

PlanPremiumCountry USDeviceAllOperating SystemAll My Question or Issue Whenever I visit the Web Player on any of my devices or browsers, I get a pop-up that says "ooooops, something went wrong. Reload". I can access the rest of the app without issue....

abc12325
Newbie
Plan Premium Country US Device All Operating System All My Question or Issue Whenever I visit the Web Player on any of my devices or browsers, I get a pop-up that...
2018-10-04 1:19:03 AM
2018-10-04 2:37:13 PM
Nico
Community Legend
1133 Views
1 replies
0 likes

1133 Views
1 replies
0 likes

xbox one songs sound slowed down while playing games

I recently started using spotify on xbox one and sometimes the music will sound like its a few beats slower and deeper I was wondering if there is a fix for this or if I'll have to wait for a patch to come out

shayneddings
Newbie
I recently started using spotify on xbox one and sometimes the music will sound like its a few beats slower and deeper I was wondering if there is a fix for this or if I'll have to wait...
2018-10-04 2:09:46 AM
2018-10-04 2:27:52 PM
Nico
Community Legend
1606 Views
1 replies
0 likes
music

1606 Views
1 replies
0 likes

Specific song stops playing 3:12 in every time

Bug Report: PlanPremiumCountry USADeviceWeb Player, ChomeOperating SystemLinux My Question or Issue The song Fidoober by Bee's Knees stops playing and auto skips to the next song 3m12s in every time. The song is 3m38s long. I am able to play the fina...

BionicAlpaca
Casual Listener
Bug Report: Plan Premium Country USA Device Web Player, Chome Operating System Linux My Question or Issue The song Fidoober by Bee's Knees stops playing and auto...
2018-09-25 12:04:27 AM
2018-10-04 2:16:43 PM
Nico
Community Legend
513 Views
3 replies
0 likes

513 Views
3 replies
0 likes

Superuser Contribution phone app song selection

Hi there,so this is just an app funtionality suggestion - but still incredibly necessary, i promise.so i use my phone for selecting music, either connected to my bluetooth speaker or as a proxy controller when spotify is playing through my TV or comp...

Atticus_Maytrap
Music Fan
Hi there, so this is just an app funtionality suggestion - but still incredibly necessary, i promise. so i use my phone for selecting music, either connected to my bluetooth speaker or as a proxy...
2018-05-15 9:46:30 AM
2018-10-04 1:36:01 PM
Atticus_Maytrap
Music Fan
563 Views
2 replies
0 likes
All Platforms
Playlists

563 Views
2 replies
0 likes

Superuser Contribution Spotify Connect stopped working on Denon AVR-x1100

PremiumCountryUSA DeviceiPhone, MacBook Pro, iPadOperating SystemiOS 10 My Question or Issue Last week Spotify Connect stopped working with these devices. Connect cannot find the Denon unit in "Devices Available". Denon is running the current firmwar...

WazooRacing
Newbie
Premium Country USA Device iPhone, MacBook Pro, iPad Operating System iOS 10 My Question or Issue Last week Spotify Connect stopped working with these devices. Conne...
2018-06-14 5:25:13 PM
2018-10-04 1:31:07 PM
Jemi
Spotify Legend
1087 Views
1 replies
1 likes
Connect
Denon

1087 Views
1 replies
1 likes

Superuser Contribution 30 Second Preview Start Time :: API

PlanPremiumCountryUSDeviceMacbook Pro (2017) My Question or IssueSuppose I have a song (_________*****____) where ***** is the 30 second preview associated with the 'preview_url' data point. Is there a way to use the API to find the start time for **...

ltjds
Newbie
Plan Premium Country US Device Macbook Pro (2017) My Question or Issue Suppose I have a song (_________*****____) where ***** is the 30 second preview associated with the 'prev...
2018-06-14 7:13:35 PM
2018-10-04 1:17:15 PM
Jemi
Spotify Legend
1156 Views
1 replies
0 likes
music
Other

1156 Views
1 replies
0 likes

Superuser Contribution Spotify account linked to deleted PS4 account

PlanPremiumCountryAustraliaDevicePlaystation 4, iPhone 7Operating SystemiOS 11, current PS4 operating system My Question or IssueI connected my Spotify account to a Playstation account that was deleted after I connected. Now I can’t connect my Spotif...

breer
Newbie
Plan Premium Country Australia Device Playstation 4, iPhone 7 Operating System iOS 11, current PS4 operating system My Question or Issue I connected my Spotify account to a Play...
2018-06-15 7:12:30 AM
2018-10-04 1:15:07 PM
Jemi
Spotify Legend
950 Views
1 replies
1 likes

950 Views
1 replies
1 likes

Superuser Contribution auto log in

PlanPremiumCountryIsrael DevicePCOperating SystemWIN7 My Question or Issue Hi,Every time i go to spotify.com to listen in web browser, i need to log in again (via Facebook), this is very frustrating since there are around 4 windows i need to pass unt...

OrKOrK
Newbie
Plan Premium Country Israel Device PC Operating System WIN7 My Question or Issue Hi, Every time i go to spotify.com to listen in web browser, i need to log in again (via...
2018-06-16 5:42:22 AM
2018-10-04 12:54:25 PM
Jemi
Spotify Legend
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Superuser Contribution Playlist offline on Gear S3

PlanPremiumCountryItalyDeviceGear S3Operating SystemTizen My Question or IssueIt is impossibile to update a playlist previously downloaded on Gear S3. To do this, i always have to delete the playlist, log off the app, log on and then i can update and...

nick1964
Newbie
Plan Premium Country Italy Device Gear S3 Operating System Tizen My Question or Issue It is impossibile to update a playlist previously downloaded on Gear S3. To do this, i always ha...
2018-06-16 6:28:55 PM
2018-10-04 12:46:51 PM
Jemi
Spotify Legend
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

Superuser Contribution Marantz sr7007 receiver wont log on spotify with family premium plan?

anyone know a fix for this?tried both email and device user namejust get a message that i dont have premium when i try to log on

wqs-qzsly_vt
Newbie
anyone know a fix for this? tried both email and device user name just get a message that i dont have premium when i try to log on
2018-06-17 5:49:51 PM
2018-10-04 12:38:11 PM
Jemi
Spotify Legend
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

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