"Fans also like" section missing on mobile devices

[Novy]

Hey folks, 

We've received some reports that the "Fans also like" section is missing under Artists' profile pages. The issue seems to be affecting both iOS and Android users.

This is being investigated.

[user-removed]

What app are you using to transfer playlists to a much better music service?

[conereport]

15 year of loyalty and this is how it has to end. Never seen a company so purposefully smack itself against a wall. They probably think people are going to pay 20 bucks for HiFi and are putting all their energy and bots on that. I am paying 11 bucks at Apple Music and got HiFi and the "Fans also like" section.

[conereport]

SonghShift is pretty great. Makes it effortless to transfer playlists. Some I have to do by hand but I dont care, I want out. Give it a try. I assure you, you will be able to transfer all your playlist before we get any sort of reply from Spotify confirming their incompetence

[user-removed]

You're a gentleman and a scholar 

[#6]

When i'm going to artist profile i no longer have the "fans listen to" section

[LGFUAD21]

Signed up to Apple Music today. Once I transfer my playlists I’m gone. This has ruined the experience for me so much. 

I use that feature all the time. I don’t want to rely on Spotify’s weak as homepage design to find music or inspire my listening. 

I’ve been using Spotify since 2008. I’m done now. 

[EmpathyForever]

Spotify just sent me this message:

Hello there! Thanks for reaching out to Spotify. It sounds like you're seeing one of a few changes we've made recently. We always test improvements and new features, so you might see something your friends don't or the other way around. Let us know what you think over at https://community.spotify.com/ Let us know if you have any other questions, we hope this has clarified your doubts.

This is total bs.

[Lavandrix]

Have the same issue on android. Please bring it back - really helps with discovery of new and similar artists. 

[peoplehatesurfing]

Are there any new updates on this? It’s been a few weeks and I don’t get the “test” explanation. You are testing a feature being removed? Would appreciate any further update. Thank you 

[LGFUAD21]

All part of spotifys aim. Remove the function. Screw over upcoming artists. Establish a “pay to play” model where people are only exposed to what Spotify and the record labels want you to listen to via the “curated” playlists. 

maybe if enough of us migrate to alternative platforms they’ll get the message. 

[conereport]

If I didn’t know any better I would say they are trying to test our patience. 

[user-removed]

**bleep** you, Spotify. i'm out. 14 years as a subscriber and your shitty customer service has driven me away. 

[conereport]

They remove the "Fans also like" section but leave the Merch one 😂

[conereport]

  To anyone reading this, Spotify updated the community page to let its loyal users known that this is actually an update not a bug, and that they are using unwitting paying customers to beta-test their shitty updates. The function is not coming back. As a solution I recommend SongShift to move your playlists and Apple Music if you own an iPhone. They just gave me 3 months for the price of one…

[EmpathyForever]

Could you please point me to where this announcement has been made?

thanks!

[conereport]

After forcing me to beta-test their terrible update (worst in years) without any possibility of opting out, removing with it the "Fans also like" section which was vital to my Spotify music listening experience I took to this Community to voice my displeasure and ask for clarification. Spotify and their army of bots (I refuse to call someone who only answers with canned answers anything other than a bot) decided to go with radio silence on this one. You know what would be a great feature, if instead of just ignoring customers, Spotify instead addressed the its customers. Other business has been doing it and it seems to work perfectly for them. Just my two cents...

[conereport]

Here you go mate,

https://community.spotify.com/t5/Other-Podcasts-Partners-etc/quot-Fans-also-like-quot-section-missin...

Also this feature request where I kindly ask for Spotify to add a function where they answers to their angry customers requests for comment. 

https://community.spotify.com/t5/Live-Ideas/Request-for-a-feature-where-Spotify-actually-replies-to-...

[user-removed]

That's such a canned, generic response when they don't want to deal with anything. I used SongShift yesterday and transferred all my playlists, albums and songs to Apple Music. 

i've already gone down the "Fans also like...." rabbit hole at Apple Music and have been discovering new (to me) music. it's fantastic....unlike Spotify 

[conereport]

@AlejaR How about instead of merging all posts created asking the same question to this one you address the questions? My bad, I forgot you probably a bot...

[Taystee]

Dear Spotify, you're about to lose a customer if you don't bring "fans also like" on my account.

I don't care about your stupid beta test.

I'm paying for this feature.

You're not "trying new stuff" you're just removing stuff.