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My Question or Issue

 this is hands down the most counter intuitive way to get help I've ever encountered.  Now for my question.  Why am I getting an add for Waze in my premium account?  And yes, I've logged out, uninstalled and reinstalled.  Just asking before I cancel the whole mess.

 

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3 Replies

Hey @fishbones1, and welcome to the community.

Hope you're doing great! 

 

I'm very sorry to hear this. Could you try following these steps here to see if that helps?

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

This. Im paying premium and can't get rid of this force-fed add constatnly popping to my face away from home. 

Hey @Archipelago.

Thanks for reporting this as well.

 

Please try following the steps I provided in my last reply to see if that helps ^ 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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