Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamiliarCountry BrasilDeviceSamsung galaxyOperating SystemAndroid My
Question or Issue Enviei o convite para minha esposa participar do plano
familiar, mas quando ela confirma os dados aparece a seguinte
mensagem:"Você não pode entrar nesse plano...
Plan Familiar Country Brasil Device Samsung galaxy Operating System Android My Question or Issue Enviei o convite para minha esposa participar do plano familiar, ...
10 days ago my dad cancelled his family plan, thats because I dont live
with him anymore, then It doesnt makes sense to have a family plan, then
my mother updated her plan to a family one, now i cant join It because i
cant switch to another family pl...
10 days ago my dad cancelled his family plan, thats because I dont live with him anymore, then It doesnt makes sense to have a family plan, then my mother updated her plan to a family one, now i c...
My frient sent me a mail but when ı open this link o see my payment acc
how ı attend the family accPlanNow premium but ı want my friends family
accCountry TurkeiDeviceZenfoneOperating SystemOreo My Question or Issue
My frient sent me a mail but when ı open this link o see my payment acc how ı attend the family acc Plan Now premium but ı want my friends family acc Country Turkei Device Zenfone O...
Hi! So, I’m a member from my father’s family premium plan and every
month my Spotify stops being premium and turns to the free one... I
don’t know what to do or who to talk to... and i saw on the site that my
father’s plan is normal (into the family ...
Hi! So, I’m a member from my father’s family premium plan and every month my Spotify stops being premium and turns to the free one... I don’t know what to do or who to talk to... and i saw on the s...
PlanPremiumCountryThe Netherlands DeviceIphone7Operating SystemiOS 10 My
Question or IssueGisteren heb ik een familieaccount afgesloten. Daarna
heb ik geprobeerd mijn familie toe te voegen door een uitnodiging te
versturen, maar er wordt geen mail on...
Plan Premium Country The Netherlands Device Iphone7 Operating System iOS 10 My Question or Issue Gisteren heb ik een familieaccount afgesloten. Daarna heb ik geprobeerd mijn fa...
PlanPremiumCountryTurkey Device(iPhone 6S and Samsung Laptop,Operating
SystemWin 7 My Question or Issue Once 4-5 months family plan removes me
automaticly, before today,my dad was inviting me again, but now it is
not working. I can not join my family...
Plan Premium Country Turkey Device (iPhone 6S and Samsung Laptop, Operating System Win 7 My Question or Issue Once 4-5 months family plan removes me automaticly, b...
PlanPremium (Family)CountrySingapore Operating System(Windows 10) My
Question or Issue Hi, I am unable to add my sister to my spotify family
account, I've tried using an alternate email address to add her in but
this has not worked
Wij betalen maandelijks ons Premium abonnement, maar hebben sinds
vandaag plots geen Premium toegang meer. De accounts van de gezinsleden
lijken nog steeds te bestaan, maar we zitten plots allemaal op Free
Spotify.
Wij betalen maandelijks ons Premium abonnement, maar hebben sinds vandaag plots geen Premium toegang meer. De accounts van de gezinsleden lijken nog steeds te bestaan, maar we zitten plots allemaal o...
PlanPremiumCountry EngandDeviceiPad, Iphone, DesktopOperating SystemiOS
10, Windows 10 My Question or Issue Hi i have a family account. I've go
the explicit content lock on my account as i am the owner but i can't
find the option for all the other ac...
Plan Premium Country Engand Device iPad, Iphone, Desktop Operating System iOS 10, Windows 10 My Question or Issue Hi i have a family account. I've go the explicit c...
Plan: Premium for family CountrySweden Operating SystemWindows 10 My
Question or IssueWhen i click the button "Send Family invitation"
nothing happens.
Plan: Premium for family Country Sweden Operating System Windows 10 My Question or Issue When i click the button "Send Family invitation" nothing happens.
PlanPremium for FamilyCountry IndonesiaDevice(Android)Operating
System(Android) My Question or IssueTried to add a family member but
send invitation button did not work, it was grey.Tried to cancel
subscription and rejoin the premium for family, butt...
Plan Premium for Family Country Indonesia Device (Android) Operating System (Android) My Question or Issue Tried to add a family member but send invitation button did n...
Tenho um plano familiar e 3 convidados, e gostaria de convidar um 4º mas
não consigo nem ao menos digitar o e-mail para convite. Chego até a
página Plano Familiar e ao clicar em MANDAR CONVITE nada acontece, a
página não atualiza, nem abre um pop-up ...
Tenho um plano familiar e 3 convidados, e gostaria de convidar um 4º mas não consigo nem ao menos digitar o e-mail para convite. Chego até a página Plano Familiar e ao clicar em MANDAR CONVI...
My Question or IssueHello, I've bought spotify family. We are 5 members
using it on mobiles. My probleme is that I can't listen to my music when
my daughter doest on her side. Her music interrupts mine and vice versa.
When I look at my account (I'm U...
My Question or Issue Hello, I've bought spotify family. We are 5 members using it on mobiles. My probleme is that I can't listen to my music when my daughter doest on her side. Her m...
PlanFamily PremiumCountry Australia My Question or Issue I have recently
started a family plan with my housemates. We live at the same address
however, my housemates have been taken off the account saying that they
were unable to very that we all liv...
Plan Family Premium Country Australia My Question or Issue I have recently started a family plan with my housemates. We live at the same address however, my h...
PlanPremium family accountCountry PhillipinesDeviceSamsung galaxy 8
edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question
or Issue I am the owner of q family account in spotify, and we have 4
echo, which placed on diff places in our...
Plan Premium family account Country Phillipines Device Samsung galaxy 8 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the o...
Plan PremiumCountry Honduras Device Samsung GalaxyOperating System
Android My Question or Issue A ver.... No entiendo porque lo hacen tan
dificil. Yo me mude, y busque "como se cambia direccion de cuenta" la
solucion que salia era que habia que crear...
Plan Premium Country Honduras Device Samsung Galaxy Operating System Android My Question or Issue A ver.... No entiendo porque lo hacen tan dificil. Yo me mude...
PlanPremium FamilyCountry UKDevice xperia xOperating System(Android
Oreo) My Question or Issue I have been trying to add my mum to my family
plan but she keeps getting an error message "YOU'RE UNABLE TO JOIN THID
FAMILY PLAN" I had already sent the i...
Plan Premium Family Country UK Device xperia x Operating System (Android Oreo) My Question or Issue I have been trying to add my mum to my family plan but she k...