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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamilyCountry Germany My Question or Issue Ich habe versucht meine Frau mit drei verschiedenen Emailadressen einzuladen.Bei keiner Adresse kam eine Einladung an, trotz mehrmaligem senden.Gibt es noch die Möglichkeit Leute manuell einzuladen? I´ve...
PlanFamily Subscription Country DeviceiPhone 8 Operating System(iOS 10, emui) My Question or IssueMy dad, sister and I have been kicked out of the Family Plan my mom set up for all of us. When we try to sign up for it again using a different invitati...
PlanPremiumCountry EcuadorDeviceHTCOperating SystemAndorid Oreo My Question or Issue My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a cha...
Hola buenas tardes, ultimamente he tenido problemas para unirme a un plan familiar, lo que pasa es que yo ya habia entrado al plan familiar, y despues se me notifico que debia de corregir algo dentro de 7 dias, lo cual no lo pude hacer y me sacaron d...
Hello all, Hoping for some help with this issue -- it's probably come up before for other users. I have a google home at home that I set up for my mother, who is joined as a Spotify member on my family plan. I linked her Spotify account to the google...
Plan - Premium for FamilyCountry - USA My Question or Issue Hi, I just invited a family member to premium for family, but the email isn't getting sent. We double checked his account, and was able to reset the password, so the email is valid and spoti...
PlanFree/PremiumCountry PolandDeviceSamsung Galaxy s7Operating SystemWindows 10,Android My Question or IssueHey! I already have a premium subscribtion, but my Dad has bought a family plan and wants to add me as a member. How do I transfer? I already ...
My Question or IssueI was supposed to receive the google mini, but the usps tracking shows that it was returned to sender. Can you please help resending the item
My sister have been joined in my family plan but she has forgot to confirm our adress, so she was removed from it. And now she can't join again, even if I invite her, Spotify blocks your access, even resending the invitation, or canceling and sending...
Hi. I have a family account. But every time my wife wants to listen to Spotify on the road and me at the same time either at home or somewhere else, one of the accounts gets paused. This is quite irritating, because I thought this is the whole idea a...
PlanPremium FamilyCountryPoland My Question or IssueI am a Spotify Premium user and was wondering about getting the Spotify Premium Family subscription so that my fiancee would also be able to use it. My question is - considering the condition that w...
Hi guysHas anyone else had issues with hearing back from Spotify regarding this promotion? I reserved mine back on 11/06 > got the notification screen confirming:"You've reserved your Google Home Mini. We will e-mail you @ xxxxxxxx as sson as your de...
I have Spotify premium, which I listen to on my iPhone and Echo. I've got my two kids an Echo each for Christmas and want to upgrade to Spotify Family so we can all listen to music at the same time (and no-one can then argue over who gets to listen w...
Iam a premium family member and i would be travelling out of USA for a few months .Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone please confirm this ... ThanksAthar
PlanPremium FamilyCountryUnited States of AmericaDeviceOnePlus 5TOperating SystemAndroidMy Question or IssueI had subscribed to the family plan because of the Google home mini promotion which was said to be active until the end of this yearBut to my ...
PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently lost my debit card which resulted in me having to renew my subscription. Unfortunately without th...
I’ve already been registered and all for the google home mini; I can get as far as checkout and that’s where I’m stuck. It asks to fill out the shipping/payment info, which I do, and then I scroll to the bottom and it says “By clicking ‘COMFIRM PURCH...
PlanPremiumCountry Poland My Question or Issue I forgot abou payment and had empty bank account. After updating the informtion about credit card, family members disappeared. I sent them reinvitation but they couldnt accept it . What to do ?
PlanFree/Premium/Family premiumCountry Dominican RepublicDeviceSony experia XA1Operating SystemAndroid Oreo My Question or Issue Hello guys, I am new here but I have an issue. I am trying to accept a family plan invitation but it shows me a message t...
I just signed up for a family plan for the 1st time and have not seen anything about how to receive my free Google Home Mini. When I go back to Spotify's offer page and click "Get Started" it says I'm not eligible for the offer (maybe because I just ...