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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I do have a problem with the family premium account. I do share an account with my girlfriend. But as she uses my account she can pause/play the music on my phone. Is this correct? Or should she have her own account?
I opted out from a family plan (was not the owner) in early February 2018 with my roommates and now starting a new family plan. Does that mean that my family and I have to use the previous address that I was associated with or can we use our own addr...
PlanPremium Family CountryUK My Question or Issue Hi, For some reason all the family members I had set up on my account have been removed. Why has this happened? These are all family members that live at the same address (wife and kids). I did not re...
Hallo, ich habe auf der Empfehlung eines Verkäufers um Spotify Premium Family zu Kaufen 2mal eine 10 Euro Spotify Guthabenkarte gekauft, weil es keine 15 Euro Karte gibt bzw.in dem Geschäft nicht. Nun habe ich das Problem, dass ich diese Karten nicht...
I had a Premium account that will expire after a month so I joined a Family Premium Subscription in the middle of my current subscription. When my subscription ended this month, I wasn’t member of the family subscription anymore so I asked for anothe...
PlanoFAMILIAR PREMIUMPaís BRASILDispositivo(iPhone 7)Sistema operacional(iOS 12) Minha pergunta ou problema TEMOS UM PLANO FAMILIAR EM CASA, COM ENDEREÇO IGUAL, MORAMOS JUNTOS, ELA É TITULAR E EU FUI EXCLUIDO???? COMO ASSIM???SOLICITO A MUDANÇA PARA ...
PlanPremiumCountryFrance DeviceiPhone 7Operating SystemiOS 10 Hi all,My family and I were enrolled in a French Family plan, all living at the same address in France. My father changed his bank account and thus enrolled in a new plan. In the meantime,...
My wife is the account owner for our premium family plan, it currently is showing her as not enrolled to premium, but I am. It keeps saying we need to update our payment method, but no payment has been attempted or declined payment email received.
I used to have a family account, I forgot to confirm, so I was kicked out.I join the family by the link once again, but il didn't work anymore, even with a new link.What have I to do to acces my premium account back ?
I pay for the family subscription for my mam and dad and myself. It was working fine but now that my mam has the echo and she uses it for music my music turns off. My profile is connected to the echo and not my mams. Can you please help me to correct...
PlanPremiumCountry Uk My Question or Issue HiI have bought several Google homes, and my children use them. How can I use a family plan so we can listen to different songs at the same time on different speakers?
PlanPremium-FamilyCountry Czech RepublicDeviceHonor 9 liteOperating System Android My Question or Issue Hi, community.I 've been trying for like 2 hours to solve this problem. I 've tried everything: different browser, resend invite and resend invite...
Wanted to Re-Adding a family member - not working due to oversight email to verify address earlier. Please help.
I've been an avid spotify user for many years. I changed my premium plan to Premium for family to get access for my oldest son and my wife.I sent both invitation mails. However when you click on the invitation mail and try to register, I only get a "...
Hello,My premium subscription is over for about a month, now I want to start a family pack for me and my family.The problem is, the option is unavailable, i don't know why.Do i need to first go premium myself and just then upgrade to family ? I'm jus...
I have been to all of the help info and it all says go to the left on your account page and click Premium For Family (Not an Option) which inevitbly will not allow me to send an invite. I have paid for a year on this family plan and I would like to b...
Varför går det inte att dela spellistor med medlem i premium for family? Har tryckt på "Markera som gemensam".
Spotify familyPremiumFrance DeviceMacbook Pro mi 2014Operating SystemMojave 10.14.2 My Question or Issue Bonjour, j'utilise Spotify connect pour écouter de la musique de mon compte Pichounette82 sur l'app Spotify de mon Mac via Spotify connect vers m...
None of the below information is required. Hwever, the more you provide the easier it will be for us to try and help.PlanPremium Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got 4 person in my family account and 2 of ...
Have this family thing going since April. My girlfriend is suddenly having premium issues as if she's not part of the plan or any plan anymore. But I haven't done anything to change that I can't see any information in my Spotify account on the app or...