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Can't find code

Can't find code

So I got this family one and my brother and I can't find the code and it's not in the receipt...anyone know where it's at?
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3 Replies

Hey,

 

To add a new member to your Spotify Premium plan, follow these simple steps:

  1. Go to your account page.
  2. Click MANAGE.
  3. Click on an available Empty Slot.
  4. Click INVITE MEMBER BY LINK or enter the e-mail of the person you want to invite. Click SEND INVITE.

More information is available in this article. Let me know how it goes!

This didn't help. I need an invite code to add my son to the family account and this system doesn't do a good job of notifying me a code is needed and where to look for the code, nor does it tell the recepient where to get the code. So frustrating

Hey @Kennethclift58

 

The way Spotify Family works is that each person creates their own Spotify account first if they do not already have one. For everyone to create a Spotify account they will need their own email address.

Once everyone has their own Spotify account you then invite them to join your family plan and then they sign in with that account in the app. Make sure everyone enters the same home address when it asks for verification. Then everyone will be able to listen without interrupting the other users.

Check out these pages for help with the Family Plan:

https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

https://support.spotify.com/account_payment_help/premium_for_family/

MattSudaSpotify Star
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