Can't join family plan

[Duff3]

Plan

Family plan premium

Country

Ireland

Device

Samsung Galaxy s8

Operating System

Latest Android

My Question or Issue

Received the invite link. Entered in the address and hit save. Next page just says there has been a problem and to try again later. The address does match. What can I do now?

[Brunelicia]

Hey @Duff3 ,

Welcome to the Community!

Can you give it a try by using an Incognito Window or a different device?

Let me know how you get on 🙂

[Duff3]

Hi,

I have tried incognito and using a different browser. I have also tried
this on my phone and on a PC.

[Brunelicia]

 I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂