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Plan
Family Premium
Country
Switzerland
My Question or Issue
With none of our accounts, we're able to listen to audio books ("hörbücher") like this here (on any device):
https://open.spotify.com/playlist/4ZHMIQL6QYJND3BZHO1srn
Clicking on the play button just does nothing. The single tracks don't even have a play button showing up besides them and they seem to be "grayed out" (disabled).
What could be the reason?
Thanks for your help
James
Solved! Go to Solution.
Hey @ractive,
Thanks for reaching out about this here in the Community.
We tried to access the content on our end and can confirm it's currently grayed out. Seems like the content right-holders decided to have it not available on Spotify at the moment. Hopefully it will reappear soon. For more details on this, it'd be great to take a look at this support site article.
Hope you’ll find this info useful. Don't hesitate to let us know if there's anything else we can help with.
Have a nice day!
Hey @ractive,
Thanks for reaching out about this here in the Community.
We tried to access the content on our end and can confirm it's currently grayed out. Seems like the content right-holders decided to have it not available on Spotify at the moment. Hopefully it will reappear soon. For more details on this, it'd be great to take a look at this support site article.
Hope you’ll find this info useful. Don't hesitate to let us know if there's anything else we can help with.
Have a nice day!
Hey @ractive,
Thanks for your reply 🙂
If you'd like to present your feedback regarding how to manage the content that becomes unavailable, make sure to follow these steps:
As a heads-up, it's good to know that the higher the number of votes an Idea gets, the more likely it is for the Idea to be implemented. If you wish to learn more about how your feedback will reach Spotify, feel free to take a look at this article.
Have a nice day!
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