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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134799 Views
  • 32 replies
  • 8 likes
  • 134799 Views
  • 32 replies
  • 8 likes

Problemas com Plano Familiar Premium

PlanPlano Familiar PremiumCountryBrasilDevice(Moto E5)Operating System(Android) My Question or IssueEstou em um plano familiar mas não consigo baixar músicas. Sempre aparece a mensagem de que eu tenho que ser premium para conseguir baixar. O que eu f...

  • Casual Listener
  • Plan Plano Familiar Premium Country Brasil Device (Moto E5) Operating System (Android)   My Question or Issue Estou em um plano familiar mas não consigo baixar músicas. Sempre aparece ...
  • Bittencourt
  • Spotify Star
  • 475 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 475 Views
  • 3 replies
  • 0 likes

Kicked Out From Family Premium

PlanFree/PremiumCountryTurkeyDeviceİphone 5s,Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently kicked out from Family Premium,because Spotify send me a mail to confirm my adress in 7 days,but I couldn'...

  • Regular
  • Plan Free/Premium Country Turkey Device İphone 5s,Macbook Pro  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recently kicked out from Family...
  • Canfather82
  • Regular
  • 3234 Views
  • 13 replies
  • 0 likes
  • Premium for Family
  • 3234 Views
  • 13 replies
  • 0 likes

Family plan

PlanPremium FamilyCountryScotlandDeviceIphone XOperating SystemiOS 10, My Question or IssueI have premium family subscription however i can only listen on one device, as it kicks the other user off even though they have accepted invite. can you pleas...

  • Newbie
  • Plan Premium Family Country Scotland Device Iphone X Operating System iOS 10,    My Question or Issue I have premium family subscription however i can only listen on one device, a...
  • OneByBoo
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 310 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

Buenas tardes el dia de hoy renove el plan premium familiar el cual se deberia renovar hasta el 14/04/2018 pero revisando la pagina sale que se renovara el 24/03/2018 quiero saber xq ese detalle

  • Newbie
  • Buenas tardes el dia de hoy renove el plan premium familiar el cual se deberia renovar hasta el 14/04/2018 pero revisando la pagina sale que se renovara el 24/03/2018 quiero saber xq ese detalle
  • OneByBoo
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • plan familiar
  • 369 Views
  • 1 replies
  • 0 likes

Family Premium Owner name incorrect on invite

My account invitation shows "Congratulations! You are about to join the family plan of [ex-boyfriend]." As the account owner I find this frustrating when inviting family members. There seems to be no option to change in account settings. Is it possib...

  • Newbie
  • My account invitation shows "Congratulations! You are about to join the family plan of [ex-boyfriend]." As the account owner I find this frustrating when inviting family members. There seems to be n...
  • OneByBoo
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 355 Views
  • 1 replies
  • 0 likes

Problemas al intentar enviar invitaciones a mi Premium Familiar

PlanFree/PremiumCountry: Argentina DevicePC y Motorola motoG5Operating SystemAndroid, Windows 10 Pro x64, Windows 7 Ultimate x64 My Question or IssueAcabo de mudarme, por ende abandoné el plan familiar premium al que me invitaron anteriormente y ahor...

  • Casual Listener
  • Plan Free/Premium Country: Argentina   Device PC y Motorola motoG5 Operating System Android, Windows 10 Pro x64, Windows 7 Ultimate x64   My Question or Issue Acabo de mudarme, ...
  • Bittencourt
  • Spotify Star
  • 525 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 525 Views
  • 5 replies
  • 0 likes

Solved!! Musik weg nach Wechsel in PREMIUM family

Hi, Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg. Kann mir jm helfen ich habe wirklich nur das Premium Abo auf Premium Family geändert.

  • Casual Listener
  • Hi,   Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg.  Kann mir jm helfen  ich habe w...
  • Nico
  • Community Legend
  • 1916 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1916 Views
  • 3 replies
  • 0 likes

Problem with family plan

I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress. We are using Spotify with my husband and our son. We liv...

  • Visitor
  •  I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress....
  • acjpcss
  • Newbie
  • 1462 Views
  • 4 replies
  • 2 likes
  • Premium for Family
  • 1462 Views
  • 4 replies
  • 2 likes

Autoplay

When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my downloaded songs selection and switches to Shuffle pl...

  • Newbie
  • When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my do...
  • Nico
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! which subscription do i need?

Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family subscription? since she is my sister in law.

  • Newbie
  •   Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family...
  • Bittencourt
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Issues to accept an invite

PlanFree/PremiumCountryBrazilDeviceAsus Zenfone 4 and PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueRecently i accepted a invite to a family premium plan, but because of payment issue i got kicked out. After my brother solving the...

  • Casual Listener
  •   Plan Free/Premium Country Brazil Device Asus Zenfone 4 and PC Operating System Android Oreo and Windows 10   My Question or Issue Recently i accepted a invite to a family...
  • Bittencourt
  • Spotify Star
  • 441 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution Software Engineering Daily podcast not updating

Plan Premium Country Czech Republic Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6) My Question or Issue I have recenytly start following podcast of Software Engineering Daily. But there is...

  • Casual Listener
  • Plan Premium Country Czech Republic   Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6)   My Question or Issue...
  • Peter
  • Spotify Legend
  • 1440 Views
  • 7 replies
  • 1 likes
  • Premium for Family
  • 1440 Views
  • 7 replies
  • 1 likes

Do the other people in the Family Plan need to make a separate account when accepting invite?

PlanPremium Family PlanCountryScotland, United KingdomDevice - the devices we're using Spotify on(iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have recently...

  • Newbie
  • Plan Premium Family Plan Country Scotland, United Kingdom Device - the devices we're using Spotify on (iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.) Operating System (iOS 10, A...
  • Bittencourt
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 230 Views
  • 1 replies
  • 0 likes

Double payment

I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my usual subscription, so am confused as to why I have inst...

  • Newbie
  • I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my u...
  • Nico
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution telecharger de la musique sur un autre compte

PlanPremiumCountryfranceDevicesamsung pour le compte family et honor pour ma filleOperating SystemandroidMy Question or IssueHello, I have spotify family. My daughter can not download music with her account. How can she do it?

  • Newbie
  • Plan Premium Country france Device samsung pour le compte family et honor pour ma fille Operating System android My Question or Issue Hello, I have spotify family. My daughter can not d...
  • Jemi
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 230 Views
  • 1 replies
  • 0 likes

Premium for Family

CountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueI want to buy Premium for Family with my homemades but they're in a trip now. I see on the internet that when you leave home for a long time, your premium will be e...

  • Newbie
  • Country Turkey Device Samsung Galaxy S5 Operating System Android 6.0.1   My Question or Issue I want to buy Premium for Family with my homemades but they're in a trip now. I see on the i...
  • Mantisentil
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when trying to get registered for Google Home

PlanPremium (family)CountryUKDeviceMacBook pro My Question or IssueHi there, I am an active Spotify Family subscriber, have been for the past few months. I wanted to register to get the Google Home Mini, but when I click on the link that says "Alread...

Screen Shot 2019-03-22 at 13.19.02.png
  • Casual Listener
  • Plan Premium (family) Country UK Device MacBook pro   My Question or Issue Hi there,   I am an active Spotify Family subscriber, have been for the past few months. I wanted to r...
  • Katerina
  • Spotify Legend
  • 702 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 702 Views
  • 3 replies
  • 0 likes

Offre promo Spotify Famille : mail non reçu et...

Bonsoir à toutes et tous,Je découvre ce forum et viens chercher un peu d'aide pour notre souci. Nous venons de souscrire à l'offre "Spotify Famille", nous avions juste Premium auparavant, et il apparait qu'avec cette offre nous avons le droit à une "...

  • Casual Listener
  • ...ffaire à un bot plus qu'à une "vraie" personne. Si parmi vous quelqu'un a la solution, nous sommes preneurs  Par avance merci, La "Rochino Family"
  • Arnauddd
  • Newbie
  • 679 Views
  • 5 replies
  • 2 likes
  • Premium for Family
  • 679 Views
  • 5 replies
  • 2 likes

Upgrading to family plan

PlanPremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.12 Hi, i’m on an individual plan. when upgrading to family plan, does it change billing date? On family plan, how can Spotify tell if they live in same household? I’m interested in fa...

  • Visitor
  • Plan Premium Country UK   Device (iPhone 8 plus) Operating System (iOS 12.12   Hi,  i’m on an individual plan.  when upgrading to family plan,  does it change b...
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 221 Views
  • 1 replies
  • 0 likes

Family plan address?

I live in a place that doesn't use the latin alphabet. I signed up a while ago. I have no idea how I wrote my address in latin characters, there are many possibilties as well as abbrevations. I do NOT want to delete my whole account and lose all my d...

  • Newbie
  • ...bsp;   Plan: Family   Device Multiple Operating System Multiple  
  • Mantisentil
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 260 Views
  • 1 replies
  • 0 likes