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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
j'ai ajouter un membre de ma fammille a mon abonnement je peut voire que la demarche aboutie sur mon comptepour temps sur sont compte il reste toujour en abonement free merci d'avence pour vos reponse
Gostaria de ter a possibilidade de pagamento do plano familiar com o boleto bancário, pois o aceite do cartão pré pago do "MercadoPago" foi cancelado.PlanFamiliarBrasil
PlanStudent --> Family CountryUSADeviceMacbook ProOperating SystemiOS 10 My Question or IssueI am having trouble switching my account from a student subscription to a family plan. I was sent an invitation code in an email, have accepted the invitatio...
PlanPremiumCountryItaly My Question or IssueWhat happens if I've just renewed my Premium Student account and I want to switch to the Family one? Do I have to pay also for this month or my payment for Student Premium will be valid, so that I don't hav...
I’ve just upgraded from premium to family premium and sent an invitation to my daughter. She didn’t have an account previously (even a free one) and so the invitation takes her to a login page that she can’t login to. When we try her email address we...
I'm trying to invite my girlfriend who lives with me to my family plan. All the information is correct and she keeps getting an error about not being able to join. I even went as far as to create a whole other Spotify account and invited that one to ...
I understand that when I move I need to cancel my family premium and create a new account. How does it work for billing. I was just invoiced and I am concerned that if I cancel and recreate another account that I will end up paying twice in one month...
PlanPremium CountrySweden Device IOS iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can see the plan member in my account, but when the member logs in. The acco...
Hi there,I am on a premium account in South Africa.I am trying to convert to a Family sub. When I try to ádd family' it says; oops something went wrong. please try again.If I go the the help page it shows 404 not found. Please help?Laurence
I signed up for the family plan with the offer of a free google home Mini. Sounded great. That was until there was a problem redeeming the Google home Mini. For some reason my order with Google was cancelled. That's ok. Mistakes happen. So off I go a...
I have a problem with my spotify premium. I switch by a family to another (just becuse i moved in), but spotify send me an email that says "It was not possible to confirm your address, so we set your account in spotify free". What can i do?
See subject... I've tried over and over again to decouple my login from a family member's Echo Dot, to "Forget this device." It keeps appearing and then either my music stops playing and switches to her Echo Dot, or her music cuts into whatever I'm l...
Hello,I am about to create a family account for my housemates and I. I will be the main subscriber (paying the invoice) and my question is the following: is it possible at some point to change the person in charge of paying the invoice (the main resp...
So my family recently got an Amazon Alexa. So I invited them to my family plan, but not before at first linking me to it. Couldnt listen to my own music, so repaired it to their Spotify. Was working right for (very) small amount of time. Alexa then u...
PlanFree/PremiumCountryPortugalOperating SystemWindows 10 My Question Hi, I upgraded to the premium family and everything was working well in terms of invites. However, even though I'm the owner, after logging out and then logging in, my account now ...
2 miembros de la familia que tienen spotify premium no pueden aceptar la invitacion al plan familiar.PlanFree/Premium
Hi,I want to complete the family abo for my mum. My dad is already in it, worked perfect. But my mother cant join, "you can join the premium family, pls consult the faq". I even created a new account for her, same problem there. She has a Samsung gal...
PlanPremiumCountry DeviceIphonesOperating SystemIOS My Question or IssueWe have 4 family members on this account who want to listen to their own music in their own rooms at the same time through their own chosen external speakers. When one is using t...
I've upgraded by Premium Spotify account to a family subscription and sent an invite from that account to my mum who clicked that link and followed the prompts to create her own Spotify account. After logging in with that new account and trying it on...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows Sad I cannot access or shuffle song list on the app anymore. That was my favorite Spotify feature and now it's gone. I tri...