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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27546 Views
44 replies
4 likes
Hi, we have different devices from Sonos in our house. Since a few days we also have a Sonos one and a Sonos ARC. On both, Amazon Alexa is enabled, but with different Amazon Accounts. On the Sonos One the Spotify Account from my mother (Has Premium, ...
...he Sonos One the Spotify Account from my mother (Has Premium, Family subscription) is linked and on the Sonos ARC my account is linked. Now the problem: If we say e.g. "Play <song_title> on S...
368 Views
0 replies
0 likes
PlanFamilyCountryUSDevicemanyOperating Systemmany My Question or Issue As far as I can see, there are 2 components to the family plan:- family mix, which is like a shared public history or something? I've set up two accounts and joined them, and I se...
Plan Family Country US Device many Operating System many My Question or Issue As far as I can see, there are 2 components to the family plan: - family mix, which is like a s...
Composer
514 Views
1 replies
0 likes
Hi there,I have a family plan just for myself - I use two accounts to separate music that I play for myself from music that I play for my pets. Recently I noticed that my own Daily Playlist contains music from my pet account. I checked my history, ch...
Hi there, I have a family plan just for myself - I use two accounts to separate music that I play for myself from music that I play for my pets. Recently I noticed that my own Daily Playlist c...
Moderator
459 Views
1 replies
0 likes
Hi, apologies if this has been answered in community already but I have searched and cannot find an answer. My wife and I have had separate premium accounts for many years, but over the last 12-18 months we have put all our home automation and speake...
...he Echos. Alexa does not (easily) permit two Spotify accounts to be linked. Therefore, my question is that if I upgrade to Spotify Family and invite her to the plan, will she then see all the E...
Visitor
1475 Views
2 replies
0 likes
PlanPremium FamilyCountryCanada My Question or IssueI have just moved back to Canada from US. I have created a Premium Family account for family members here. However, they cannot sign up -- assuming problem is that my country profile is still US. I ...
Plan Premium Family Country Canada My Question or Issue I have just moved back to Canada from US. I have created a Premium Family account for family members here. However, they cannot s...
Roadie
449 Views
1 replies
0 likes
I just upgraded my Spotify from the premium to the Family plan--partly because my kids keep taking over Spotify from their Amazon Echo devices. So, my plan was to create usernames for each of them under our new family plan...so everyone can listen to...
I just upgraded my Spotify from the premium to the Family plan--partly because my kids keep taking over Spotify from their Amazon Echo devices. So, my plan was to create usernames for each of t...
Community Legend
1550 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktopOperating Systemwindows 10 My Question or IssueI am trying to add family members to my premium account, but there is no option to do so. Please help
Plan Premium Country Australia Device Desktop Operating System windows 10 My Question or Issue I am trying to add family members to my premium account, but there is no option to do s...
Spotify Star
1249 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueMy family members despite sitting beside me at our address cannot access the family plan as the site is telling them they are not at the address?? We have tried numerous browsers and this has not resolved the ...
Plan Premium Country UK My Question or Issue My family members despite sitting beside me at our address cannot access the family plan as the site is telling them they are not at the a...
Moderator
549 Views
1 replies
0 likes
Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está todo el día en casa y la app no solo se usa en ella, como es el cas...
Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está to...
Moderator
3515 Views
3 replies
0 likes
I have four children that I can prove are my children by birth certificate. They are 50/50 me and my ex husband. They do not exactly have an official address as they are children. They also have their fathers last name - hence the comment about birth...
...ought a family subscritiption and realize now the technical difficulty and will be extremely disappointed. Further to not be able to contact anybody? This is a poor business s...
Spotify Legend
751 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
504 Views
2 replies
0 likes
My mom lives next door. We both have Spotify premium. We both have Google homes. Both Spotify, Google and internet are separate accounts. If I ask my Google home to "play some music on Spotify" , it will play her playlist. If I ask it to play somethi...
My mom lives next door. We both have Spotify premium. We both have Google homes. Both Spotify, Google and internet are separate accounts. If I ask my Google home to "play some...
Moderator
363 Views
1 replies
0 likes
PlanPremiumCountryFinland DeviceAllOperating SystemWindows My Question or IssueLink www.spotify.com/account/family for adding family members does not work, despite I have subscribed Family Premium account.
Plan Premium Country Finland Device All Operating System Windows My Question or Issue Link www.spotify.com/account/family for adding family members does not work, d...
Newbie
1406 Views
6 replies
1 likes
Is there are way to limit the daily use of Spotify Kids? The limitation of "Google family link" does not work, because there is no interaction when the Spotify Kids App is playing
Is there are way to limit the daily use of Spotify Kids? The limitation of "Google family link" does not work, because there is no interaction when the Spotify Kids App is playing
Spotify Star
722 Views
1 replies
0 likes
I have a Premium Family subscription in Australia. I'm offended to find my Home page defaced with "In Solidarity: Black Lives Matter" - and since I'm paying, I want to have the option to remove this propaganda! Black Lives Matter is a socialist group...
I have a Premium Family subscription in Australia. I'm offended to find my Home page defaced with "In Solidarity: Black Lives Matter" - and since I'm paying, I want to have the option to r...
353 Views
0 replies
0 likes
Hi, this is kind of a difficult topic to talk about for me but if I don't do anything, I'll have serious trouble, so here goes. I created a Family Plan for me and my roommates in order to all have Premium together, since my friends couldn't afford it...
Hi, this is kind of a difficult topic to talk about for me but if I don't do anything, I'll have serious trouble, so here goes. I created a Family Plan for me and my roommates in order to a...
Spotify Star
712 Views
2 replies
0 likes
Loving the kids app, thank you for that. Might be just me but it does not seem to be able to pass the music over to as many devices as the normal Spotify app. It can certainly play music on BT speakers but can't send the music to any Sonos device in ...
Loving the kids app, thank you for that. Might be just me but it does not seem to be able to pass the music over to as many devices as the normal Spotify app. It can certainly play ...
Spotify Legend
4214 Views
1 replies
6 likes
PlanPremium Family PlanCountryPhilippinesDevice(OnePlus 6, Galaxy S7, Desktop)Operating System(Android 10, Android Oreo, Windows 10) My Question or IssueI subscribed to Spotify's Premium Family Plan using my new MCO Visa Card. The currency in use is ...
Plan Premium Family Plan Country Philippines Device (OnePlus 6, Galaxy S7, Desktop) Operating System (Android 10, Android Oreo, Windows 10) My Question or Issue I subscribed t...
Roadie
1447 Views
1 replies
0 likes
I pay for premium for students and I switched over to spotify family. will I still be charged for the rest of the student premium term or does it automatically stop the payments
I pay for premium for students and I switched over to spotify family. will I still be charged for the rest of the student premium term or does it automatically stop the payments
Roadie
505 Views
1 replies
0 likes
I previously had a Premium account which has used to login to multiple devices. I have upgraded to Premium Family and now have 3 accounts including my own account which is setup as the manager. My wife has signed in to her new account on her phone an...
I previously had a Premium account which has used to login to multiple devices. I have upgraded to Premium Family and now have 3 accounts including my own account which is setup as the manager.&n...
Casual Listener
537 Views
2 replies
0 likes
