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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130346 Views
  • 32 replies
  • 8 likes
  • 130346 Views
  • 32 replies
  • 8 likes

Solved!! Está dificil continuar no Spotify - removeram um membro da Família e não consigo retornar!

PlanPremiumCountryBrazilDeviceIphone 6Operating SystemWindows 10 My Question or IssueDepois de desistir de atualizar meu nome no Plano Familiar, agora não consigo RETORNAR com minha esposa que estava HÁ ANOS como membro da Família.Sabendo que não ten...

  • Regular
  • Plan Premium Country Brazil Device Iphone 6 Operating System Windows 10   My Question or Issue Depois de desistir de atualizar meu nome no Plano Familiar, agora não consigo RETORNAR co...
  • Bittencourt
  • Spotify Star
  • 385 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 385 Views
  • 3 replies
  • 0 likes

Superuser Contribution google mini on a family plan

PlanPremium Family PlanCountryUSADevice(iPhone 10 with google assistant and 2 google mini speakersOperating Systemiphone, google assistant My Question or IssueI started with 3 google mini divices and a 30 day trial for Premium. After 1 week, loved it...

  • Visitor
  • Plan Premium Family Plan Country USA Device (iPhone 10 with google assistant and 2 google mini speakers Operating System iphone, google assistant   My Question or Issue I started w...
  • Katerina
  • Spotify Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 539 Views
  • 1 replies
  • 0 likes

Google Home for Family Premium not working.

PlanPremium FamilyCountryUnited KingdomDeviceChromeOperating SystemWindows 10 My Question or IssueI upgraded to the family package the other day and invited my family to the account, which worked fine. Although I upgraded, I'm unable to redeem my Goo...

  • Newbie
  • Plan Premium Family Country United Kingdom Device Chrome Operating System Windows 10   My Question or Issue I upgraded to the family package the other day and invited my family to t...
  • levineg
  • Music Fan
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 264 Views
  • 1 replies
  • 0 likes

find family members

I have a working family account, with my wife and kids. I would like to share some playlist, but typing the well known "spotify:user:username" does not show anything. How do I share public playlist from my family members?

  • Casual Listener
  • I have a working family account, with my wife and kids. I would like to share some playlist, but typing the well known "spotify:user:username" does not show anything. How do I share public playlist f...
  • tbee
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 333 Views
  • 1 replies
  • 0 likes

Family premium plan invitation not working.

So, I have the Family Premium Plan and I added my 4 other family members. Worked fine for the first month, until recently, when I payed the current months subscription, my family members were removed, with no notification what so ever. The thing is, ...

  • Newbie
  • So, I have the Family Premium Plan and I added my 4 other family members. Worked fine for the first month, until recently, when I payed the current months subscription, my family members were r...
  • Bittencourt
  • Spotify Star
  • 430 Views
  • 3 replies
  • 1 likes
  • Premium for Family
  • 430 Views
  • 3 replies
  • 1 likes

Kostendifferenz Premium zu Family

Hallo,ich würde gerne mein Premium zu Spotify-Family umwandeln.Jetzt habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich nun, ob ich mein Abonnement kündigen soll, damit keine Kostendifferenz besteht, oder ob mir der Differenzbetra...

  • Newbie
  • Hallo, ich würde gerne mein Premium zu Spotify-Family umwandeln. Jetzt habe ich bereits für den Folgemonat Premium bezahlt und ich frage mich nun, ob ich mein Abonnement kündigen soll, damit k...
  • Nico
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 215 Views
  • 1 replies
  • 0 likes

Address Change for Family Premium

Hi, I was astonished that an address change needs the termination of the account. Ok my account is resigned by April 22th (... and paid until April 22th). But I'm wondering... do I have to pay this month twice? Or does my family has to wait a whole m...

  • Newbie
  • ...ay this month twice? Or does my family has to wait a whole month? My intention only was to change the address and then to start a new Spotify contract.   Thank you in advance 🙂   Nicolle
  • alysh89
  • Newbie
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 369 Views
  • 1 replies
  • 0 likes

Wechsel von Spotify premium zu Family

Kann man von Spotify Premium auf Spotify Family wechseln wenn Premium noch 6 Monate läuft? Is it possible to switch from Spotify Premium to Spotify Family if Premium abo still works 6 months?

  • Newbie
  • Kann man von Spotify Premium auf Spotify Family wechseln wenn Premium noch 6 Monate läuft?   Is it possible to switch from Spotify Premium to Spotify Family if Premium abo still works 6 months?
  • Maxim
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login via browser on smartphone

PlanFreeCountryGermany DeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or IssueI created a premium family account. My girlfriend was able to join. But my father,who also live here in the same place can't. I send him an invitation,but h...

  • Newbie
  • Plan Free Country Germany  Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue I created a premium family account. My girlfriend was able to join. But m...
  • Peter
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mitglieder aus Familienabo entfernt

PlanFree/PremiumCountryGermanyOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHallo, Ich habe ein Familien-Abo erstellt und alle eingeladen. Einen Monat hat das auch funktioniert, aber auf einmal wurden alle aus dem Konto ...

  • Visitor
  • Plan Free/Premium Country Germany Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hallo,  Ich habe ein Familien-Abo erstellt und alle eingelade...
  • Peter
  • Spotify Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to setup multiple Google Homes?

PlanPremiumCountryCanadaDeviceMultiple Google Homes My Question or IssueWe have 6 Google Homes (each room). We have Spotify Premium Family plan. How do we set it up so we can play different songs on multiple Google Homes easily?---Netflix is easy; I ...

  • Newbie
  • Plan Premium Country Canada Device Multiple Google Homes   My Question or Issue We have 6 Google Homes (each room).  We have Spotify Premium Family plan.   How do we set i...
  • Peter
  • Spotify Legend
  • 411 Views
  • 1 replies
  • 1 likes
  • Premium for Family
  • 411 Views
  • 1 replies
  • 1 likes

Superuser Contribution Family Members Cannot Find Public Playlists via Search

Plan: PremiumCountry:USAI'm a premium member with a family plan and several of the public playlists do not show in searches for other family members. TEXTING A LINK IS NOT AN OPTION HEREI'm using one of the licenses to have an independant playlist on...

  • Casual Listener
  • Plan: Premium Country:USA I'm a premium member with a family plan and several of the public playlists do not show in searches for other family members.    TEXTING A LINK IS NOT AN O...
  • Peter
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 207 Views
  • 1 replies
  • 0 likes

PROBLEMA PLAN FAMILIAR DOMICILIO

Hace aproximadamente un mes nuestra familia de 4 se unió al plan familiar de spotify. Todos vivimos y estamos emparonados en Benavente, Zamora (ESPAÑA), sin embargo por motivos profesionales y de estudios viajamos con frecuencia a Madrid, Santander y...

  • Newbie
  • Hace aproximadamente un mes nuestra familia de 4 se unió al plan familiar de spotify. Todos vivimos y estamos emparonados en Benavente, Zamora (ESPAÑA), sin embargo por motivos profesionales y de est...
  • Bittencourt
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 437 Views
  • 1 replies
  • 0 likes

Family Plan Owner Deleted Account

PlanPremiumCountryUSMy Question or IssueThe original owner of the family plan seems to have deleted their account. How do I make sure everyone that was in the plan cancels and we aren't billed. The hope is to open a new family plan on a different acc...

  • Newbie
  • Plan Premium Country US My Question or Issue The original owner of the family plan seems to have deleted their account. How do I make sure everyone that was in the plan cancels and we aren't b...
  • Bittencourt
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 256 Views
  • 1 replies
  • 0 likes

can't invite roommate in my family plan

PlanPremiumCountryFranceDevice(iPad, Oneplus 5, MSI GP63)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have recently purchased a Premium Family Account with Spotify and I am having issues adding my roomates. Once m...

  • Newbie
  • ...remium Family Account with Spotify and I am having issues adding my roomates. Once my invitation is sent, they can't successfully accept the invite, they are redirected to the spotify subscription page b...
  • Bittencourt
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 294 Views
  • 1 replies
  • 0 likes

Not receiving family invite email

PlanFamily PremiumCountryUK My Question or IssueI've just invited a new member of my family as part of the premium family package and although it says invite has been sent, it is not being received. I have tried resend a few times. Also I have sucees...

  • Casual Listener
  •   Plan Family Premium Country UK   My Question or Issue I've just invited a new member of my family as part of the premium family package and although it says invite has been sent, i...
  • simonburchy
  • Casual Listener
  • 270 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 270 Views
  • 4 replies
  • 0 likes

Family plan, studying overseas

PlanPremiumCountrySingaporeDeviceMobile phone iphone or android phonesOperating System(iOS 10, Android) My Question or IssueI have subscribed to Family Premium, all my family members except my daughter is not able to access this account as she curren...

  • Newbie
  • Plan Premium Country Singapore Device Mobile phone iphone or android phones Operating System (iOS 10, Android)   My Question or Issue I have subscribed to Family Premium, all my family...
  • Brunelicia
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 578 Views
  • 1 replies
  • 0 likes

Family premium pain!

Help, please! I signed up to family premium today. We have 3 echos and two iPhones. I had the impression I could play music on all devices however if I play music on one then try music on another device the first device cuts off. What do I need to do...

  • Casual Listener
  • Help, please!   I signed up to family premium today.   We have 3 echos and two iPhones.   I had the impression I could play music on all devices however if I play music on one t...
  • tomashu007
  • Regular
  • 444 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 444 Views
  • 4 replies
  • 0 likes

Superuser Contribution Not sure about my postal code

HelloI think I entered a wrong postal code. It has a 57 in it but I think I typed 75. Can I check it somehow if not edit or ask one of the staff to edit it for me?

  • Casual Listener
  • Hello I think I entered a wrong postal code. It has a 57 in it but I think I typed 75. Can I check it somehow if not edit or ask one of the staff to edit it for me?
  • Jemi
  • Spotify Legend
  • 384 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 384 Views
  • 3 replies
  • 0 likes

Cannot get family plan invite to show up in email.

Plan: PremiumCountry:Canada My Question or Issuei upgraded to Spotify premium family, but when I send the invite to my family members to join the plan, it does not send. The addresses are correct. Nothing in junk mail. Seems to be a common issue peop...

  • Newbie
  • Plan: Premium Country:Canada   My Question or Issue i upgraded to Spotify premium family, but when I send the invite to my family members to join the plan, it does not send. The a...
  • OneByBoo
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 184 Views
  • 1 replies
  • 0 likes