Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I was going to purchase a yearlong Family Membership as our 'family gift' this year -- but it looks like I can't pay for a year in advance or purchase a gift card to use to pay the balance for the year, is that correct?
How do I get this refunded?
Plan Premium Country Lithuania My Question Hello so i paied for familly year account but after nine month money counts for you 10,99 as monthly payment i don't understand why it does. payment as i understand was for one year- 12 months not for nine.....
Premium 3 Months and FamilyPremium/ PH Device(Xiaomi Redmi Note 5AI)Operating System(Android Oreo.) My Question or Issue My Premium Family Account can invite but no one recieves any email or premium family invites?
Hi! My dad made Spotify Family and sent an invitation to all our family members (total, incl. him 6 persons). Everyone received a e-mail except of me. We tried to delete and resent the invitation, searched in my unwanted inbox etc. we tried everythin...
Back in June I tried to get my family to join my family plan. The issue was when I went to add my daughter and wife to my plan (they already had individual free accounts). They received the invitations but when they accepted it they were added to ano...
PlanPremiumCountry SingaporeDeviceiPhone and GalaxyOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My credit card expired so I went to renew my premium account but it says I can only get a Premium FAMILY account. Why can ...
Plan Premium/Family Premium Country Philippines Device iPhone 8 My Question or Issue Hello. I am wondering if someone else is experiencing this. I am the family head for this group and one of my members was charged with 60PHP. I did a live chat with ...
PlanPremium for FamilyCountryUSADeviceMultipleOperating SystemMultiple My Question or Issue When originally creating a Premium for Family Account, it asks you to create a 'core' account that your invitees will recognize. I wasnt paying attention and ...
PlanFree/PremiumCountry Operating System My Question or Issue Seeing as only the coral color for the google home deal is left, but the family deal lasts until the end of December, will there be an eventual restock of the other two colors?
I understand that each member needs an individual Spotify account - presumably this can be the free version and not Premium? If so, once subscribed to the Family account, can each individual listen simulatneously to their own content? Also, is there ...
I singed up but never recieved my Google Home Mini. I am confused as to why I never recieved this and worried I can no longer take advantage of this offer.
So I was on our family premium, then spotify removed me and I have no idea. Got my sister to send me the invitation link but every time I add in my name and address, I keep getting oops something is wrong message. HELP!
My Question or Issue Hello, Is Premium for family free one month trial still on??
PlanFamillyCountryUS Hi there. I am a Spotify Familly member since 2016 and glad I can receive Home Mini as a present from Spotify.I did order it via Google but they did not ship my order and canceled it later that day... (Probably because I was usin...
Hey! So this may sound silly, but the main reason I purchased family premium today is because my dad and I share an account currently, and that really messed up my annual report of my favorite artists and top 100 songs. This is always something I loo...
PlanPremiumCountry New ZealandDeviceiPhone Macbook Pro AndroidOperating System(iOS 11, Android 7 Nougat, Mac OS) My Question or IssueAll our devices are connect to the same wi-fi network. We can't see the TV listed as an available device to listening...
Merhaba ben bir arkadaşın aile üyeliğine katılıyorum ama iptal etmeye çalıştığımda üyelikten çıkmak istiyorum , "iptal edilecek" diyor ama iptal etmiyor..Lütfen bana yardım et .
I just signed up for the premium family plan from this link https://www.spotify.com/family/ from the Spotify newsroom, when should I hear from Spotify about the Google Home mini gift? (Title updated and thread moved by a Rock Star - original post lin...
cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado