Change Manager When Going from Duo to Family Membership

[BC414]

Currently have Duo membership with my son and he is the manager. I'd like to upgrade to Family membership and become the account manager. Can I do this by leaving our current Duo plan, I create a Family plan for me to be manager, and then invite my son & daughter to the Family plan?

[Maxim]

Hey @BC414 ,

Thanks for reaching out.

Yeah, that's possible. Your son will have to cancel his subscription before joining, though, otherwise, it won't work. 🙂

Also, keep in mind that you can only switch plans once every 12 months, so if your daughter was already part of a different plan in the past, you might run into issues.

Hope this helps!