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Facebook-linked account hacked?

Facebook-linked account hacked?

I have a spotify family account with myself and two other members. This morning my husband found that he could not log in. I logged in and looked and there was a gmail address linked that I did not recognize and a "null/null" invitation that I did not recognize. Both of my family members' accounts had been removed and their playlists are gone.

 

I log in using Facebook and have two step auth enabled there. My Facebook account is still under my control and has not been hacked. I was able to log into Spotify and re-add my family members but I want to know what I can do (if anything) to prevent this from happening again?

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1 Reply

Hey @user-removed, welcome to the community!

 

Thanks for reaching out to us.

 

In this case, we suggest following these steps. At the end of the article you'll also find the steps to contact the right team about this if needed.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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