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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19742 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178484 Views
32 replies
9 likes
I've just joined spotify family - followed the instructions to add members...but the user interface does not display any invite buttons - its a complete blank, apart from the menu options on the lhs.
I've just joined spotify family - followed the instructions to add members...but the user interface does not display any invite buttons - its a complete blank, apart from the menu options on the lhs.
Casual Listener
1534 Views
14 replies
1 likes
Nao estou conseguindo me cadastrar no plano familiar. Chegou em meu email uma mensagem pedindo para que eu confirmasse meu endereco. Devido a alguns problemas nao pude fazer o solicitado durante alguns dias. Meu premium familiar foi cancelado. Agora ...
Nao estou conseguindo me cadastrar no plano familiar. Chegou em meu email uma mensagem pedindo para que eu confirmasse meu endereco. Devido a alguns problemas nao pude fazer o solicitado durante algu...
259 Views
0 replies
0 likes
I can't seem to add a family member who reside at the same address as I do. My sister added the correct address but it won't let her accept invitation. I also checked my account setting, but I could not find a place to put in address. Please help. Th...
I can't seem to add a family member who reside at the same address as I do. My sister added the correct address but it won't let her accept invitation. I also checked my account setting, but I c...
Regular
433 Views
1 replies
0 likes
Hey. I live in a student house and stay with 4 other people. I'm subscribed to Spotify Family and I share my account with my mates. However after the mail that says enter your post code to every member of my family subscription, one forgot to do it a...
Hey. I live in a student house and stay with 4 other people. I'm subscribed to Spotify Family and I share my account with my mates. However after the mail that says enter your post code to every m...
Newbie
14047 Views
12 replies
0 likes
Inicie el plan familiar premiun, y agregue a mi hermano que ya tenia una cuenta premiun, pero ahora en vez de cobrarme solamente el plan familiar me estan cobrando el plan familiar y una cuenta premiun, me gustaria que me solucionen el problema y no ...
Inicie el plan familiar premiun, y agregue a mi hermano que ya tenia una cuenta premiun, pero ahora en vez de cobrarme solamente el plan familiar me estan cobrando el plan familiar y una cuenta premi...
Newbie
316 Views
1 replies
0 likes
I started my premium membership with Vodafone but now me and my family decided to use Family membership.Now spotify page warning me about the steps that I have to follow and tells me to contact with Vodafone but they know nothing about this steps.Now...
I started my premium membership with Vodafone but now me and my family decided to use Family membership. Now spotify page warning me about the steps that I have to follow and tells me to contact w...
Gig Goer
292 Views
1 replies
0 likes
Hello i have now bought a family account and it for the 04.02.18 and my questions is: do my sister have the same songs like my on her account or do she have to upload all the songs new?
Hello i have now bought a family account and it for the 04.02.18 and my questions is: do my sister have the same songs like my on her account or do she have to upload all the songs new?
Gig Goer
206 Views
1 replies
0 likes
Hello guys, as you all know Spotify offer gift cards to be used to pay for Premium packages, but what about if it were for Family subscription, would it be useable for renewing. Kindly feedback. Thanx.
Hello guys, as you all know Spotify offer gift cards to be used to pay for Premium packages, but what about if it were for Family subscription, would it be useable for renewing. K...
Gig Goer
411 Views
1 replies
0 likes
Salve a tutti, ho un problema con il mio account in quanto e gia la seconda volta che mi bloccano il mio premium family e quindi mi mandano a free, semplicemente perche mi chiedono di verificare la residenza per l’account for family inserendo il cap ...
Salve a tutti, ho un problema con il mio account in quanto e gia la seconda volta che mi bloccano il mio premium family e quindi mi mandano a free, semplicemente perche mi chiedono di verificare la r...
Gig Goer
1570 Views
1 replies
0 likes
Tengo IOS y cuando tengo mucha música por descargar activo el wifi pero a la hora de minimizar la aplicación deja de descargar la música, existe alguna opción para que siga descargando en segundo plano?
Tengo IOS y cuando tengo mucha música por descargar activo el wifi pero a la hora de minimizar la aplicación deja de descargar la música, existe alguna opción para que siga descargando en segundo pla...
Newbie
7603 Views
1 replies
1 likes
merhaba, premiumu yenileyemiyorum bir sorun mu var acaba
merhaba, premiumu yenileyemiyorum bir sorun mu var acaba
219 Views
0 replies
0 likes
Hello,I get that the family plan requires members to reside at the same address, but what if no one plays music at home but instead at work and school, would Spotify think we are all residing in different address and that my account gets penalized?
Hello, I get that the family plan requires members to reside at the same address, but what if no one plays music at home but instead at work and school, would Spotify think we are all residing in d...
Casual Listener
471 Views
3 replies
0 likes
Just started a spotify premium for Family account and immediately my sister informs me that she is not able to download music for offline listening. My understanding is that this type of account allows for full premium benefits for myself and up to 5...
Just started a spotify premium for Family account and immediately my sister informs me that she is not able to download music for offline listening. My understanding is that this type of account a...
Spotify Star
300 Views
1 replies
0 likes
I received an invitation to get a Premium for family, I accepted and added my address. It was working good, but a few days latter I received an email asking to verify my account. I accidently missed that email, and 7 days latter I was out of the plan...
I received an invitation to get a Premium for family, I accepted and added my address. It was working good, but a few days latter I received an email asking to verify my account. I accidently m...
Newbie
313 Views
1 replies
0 likes
Meu companheiro que mora na mesma residência foi removido do plano familia automaticamente sem nenhum aviso e agora estou tentando incluí-lo novamente porém é informando que o endereço cadastro é divergente do endereço do plano família, não consigo v...
Meu companheiro que mora na mesma residência foi removido do plano familia automaticamente sem nenhum aviso e agora estou tentando incluí-lo novamente porém é informando que o endereço cada...
Casual Listener
641 Views
4 replies
1 likes
I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering whether it is possible to cancel out of family premium ...
I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering w...
Spotify Star
583 Views
2 replies
0 likes
I would like to update my address in order to have a proper family premium, yet I do not know how to update my address in Spotify. I have already bought the family one. Help me writing my new address so that I will not have a problem with it.
I would like to update my address in order to have a proper family premium, yet I do not know how to update my address in Spotify. I have already bought the family one. Help me writing my new a...
Casual Listener
440 Views
2 replies
0 likes
My account was removed from our family plan saying that Spotify couldn't "verify our address." Why is this coming up now after being on spotify for only a year+? When my husband tries to get me back in, it says that I am "ineligible for family premiu...
My account was removed from our family plan saying that Spotify couldn't "verify our address." Why is this coming up now after being on spotify for only a year+? When my husband tries to get me b...
350 Views
0 replies
0 likes
Hi there - I have had my Spotify account since the day it went live in the U.S. and share this account with my wife. For her birthday, I want to start a family plan so she can have her own account. I would like to fully set up her account including a...
Hi there - I have had my Spotify account since the day it went live in the U.S. and share this account with my wife. For her birthday, I want to start a family plan so she can have her own a...
Casual Listener
756 Views
2 replies
0 likes
I have just started. When getting a family account, do my daughter get a new account just for her, or do she use my old? Just ugraded so i do not know how this works.
I have just started. When getting a family account, do my daughter get a new account just for her, or do she use my old? Just ugraded so i do not know how this works.
Community Legend
273 Views
1 replies
0 likes
