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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27660 Views
44 replies
4 likes
Hi there, So my brother just send the link to me a couple of weeks ago for the family premium account, and i have no problem register my account. Until the following week, sportify send me an email said that they can't verify my account and just swit...
Hi there, So my brother just send the link to me a couple of weeks ago for the family premium account, and i have no problem register my account. Until the following week, sportify send me a...
Casual Listener
1145 Views
6 replies
0 likes
Hello, last month I paid 0.99€ for 3 months discount, that means that I should have spotify premium for 3 months for 0.99 but next month from my card disappeared 5.99€ and Idk why because I thought that this discount is for whole 3 months.
Hello, last month I paid 0.99€ for 3 months discount, that means that I should have spotify premium for 3 months for 0.99 but next month from my card disappeared 5.99€ and Idk why because I thought t...
Community Legend
396 Views
1 replies
0 likes
I joined a family plan of spotify twice. However, I cannot confirm the email. As a result, I was removed from the plan. Now, I cannot join the plan again.
I joined a family plan of spotify twice. However, I cannot confirm the email. As a result, I was removed from the plan. Now, I cannot join the plan again.
Community Legend
340 Views
1 replies
0 likes
Bonjours j ai voulu m’inscrire hier a spotify etudiant mais mon etablissement n etait pas dans les etablissement enregistres donc j’ai annule mais mon compte atout de meme ete debite de 5€hello sorry for my bad english but i really need help yesterda...
Bonjours j ai voulu m’inscrire hier a spotify etudiant mais mon etablissement n etait pas dans les etablissement enregistres donc j’ai annule mais mon compte atout de meme ete debite de 5€ hell...
Community Legend
451 Views
1 replies
0 likes
Hi there, I have always had a Premium account which I paid for monthly. I have now upgrated to Premium for Family which I will be charged for, but on my mobile device I get the notification that I need to upgrade to Premium if I want to download my p...
Hi there, I have always had a Premium account which I paid for monthly. I have now upgrated to Premium for Family which I will be charged for, but on my mobile device I get the n...
Community Legend
612 Views
8 replies
0 likes
Hello!I have tried too log on spotify with 4 other family members, but failed and dont know how to do it.I have sent an invite and i have opened the email and confirmed. But nothing happened. Does all members have to log on spotify premium and enter ...
Hello! I have tried too log on spotify with 4 other family members, but failed and dont know how to do it. I have sent an invite and i have opened the email and confirmed. But nothing happened. D...
Newbie
380 Views
2 replies
0 likes
So i have two amazon echos, one for my that is a gen 1 echo and an echo spot, that i got for my wife. She is the "owner" of the echo spot. we have a spotify family account and each have our own accounts. When i "spotify connect" her account to her ec...
So i have two amazon echos, one for my that is a gen 1 echo and an echo spot, that i got for my wife. She is the "owner" of the echo spot. we have a spotify family account and each have o...
Not applicable
818 Views
1 replies
0 likes
HolaTengo plan familiar desde hace un mes pero hace un par de dias expulsaron a todos los miembros que tenia dados de alta, les reenvio la invitacion pero Spotify dice que no es valido.¿Alguien sabe como podria resolver esta situacion? Gracias
Hola Tengo plan familiar desde hace un mes pero hace un par de dias expulsaron a todos los miembros que tenia dados de alta, les reenvio la invitacion pero Spotify dice que no es valido. ¿Alguien s...
Newbie
347 Views
1 replies
0 likes
i have already join a family grup but my account still free user !!! can u help me
i have already join a family grup but my account still free user !!! can u help me
Roadie
300 Views
1 replies
0 likes
Spotify is not letting me to pay my subscription to Family premium. I enter all my information for paying (which is correct and updated) and it says is not possible, before I have not had any problem with this, but I don't know why I'm having trouble...
Spotify is not letting me to pay my subscription to Family premium. I enter all my information for paying (which is correct and updated) and it says is not possible, before I have not had any p...
Roadie
778 Views
1 replies
1 likes
I just upgraded to the family plan. We all have our own accounts and are getting activated. How do I now change to my upgraded account on my phone? It's not doing it automatically.
I just upgraded to the family plan. We all have our own accounts and are getting activated. How do I now change to my upgraded account on my phone? It's not doing it automatically.
Roadie
403 Views
1 replies
0 likes
Both of my daughters and I had free subscriptions. I upgraded my account to the premium family plan. And, I have sent invites to both of my daughters to be part of my family plan. When they click on the invite it takes them to a log in page but when ...
Both of my daughters and I had free subscriptions. I upgraded my account to the premium family plan. And, I have sent invites to both of my daughters to be part of my family plan. W...
Roadie
308 Views
1 replies
0 likes
I have a spotify family account with myself and two other members. This morning my husband found that he could not log in. I logged in and looked and there was a gmail address linked that I did not recognize and a "null/null" invitation that I did no...
I have a spotify family account with myself and two other members. This morning my husband found that he could not log in. I logged in and looked and there was a gmail address linked that I did not r...
Roadie
1061 Views
1 replies
0 likes
My family accont changed to individual premium account after payment. Maybe there is a mistake about my payment. Family members can not use premium after my payment. How can i fix it back ??
My family accont changed to individual premium account after payment. Maybe there is a mistake about my payment. Family members can not use premium after my payment. How can i fix it back ??
Roadie
397 Views
1 replies
0 likes
I was on my son's family plan and he had to change the credit card his plan was charged to, so it was canceled. He has since put me on his new plan, but when I signed up for it yesterday it was still under a free account and was playing commercials.P...
I was on my son's family plan and he had to change the credit card his plan was charged to, so it was canceled. He has since put me on his new plan, but when I signed up for it yesterday it was s...
Roadie
303 Views
1 replies
0 likes
Hi -- recently upgraded to family membership from a premium account, where family members all had their own play lists under one account. We successfully shared them, but it seems that only the "owner" of the play list can add or delete tracks. (i.e....
Hi -- recently upgraded to family membership from a premium account, where family members all had their own play lists under one account. We successfully shared them, but it seems that only the "o...
Community Legend
293 Views
1 replies
0 likes
We are signed up for the family plan and everyone at the account resides at the same physical address. However, we want to be able to use Spotify when one of is at work, and another at home. Does the family plan not allow for this?
We are signed up for the family plan and everyone at the account resides at the same physical address. However, we want to be able to use Spotify when one of is at work, and another at home. Does t...
Community Legend
253 Views
1 replies
0 likes
Hi,I wanted to ask about discounts and how exactly do they work. I wanted to get a new account and give the old one to my mom and dad. Simply because I logged them there so they can test it if they will like it or not. Just got to know that they did ...
Hi, I wanted to ask about discounts and how exactly do they work. I wanted to get a new account and give the old one to my mom and dad. Simply because I logged them there so they can test it if they...
213 Views
0 replies
0 likes
Hi there, just moved from single account to family account but having problems, have sent invite to my three family members but how do I transfer playlists across?
Hi there, just moved from single account to family account but having problems, have sent invite to my three family members but how do I transfer playlists across?
Community Legend
286 Views
1 replies
0 likes
I can't use family premium because i am travelling. I still have the same adress back home but my acount only accepts that i am in peru. But i am only travelling through peru. What do i have to do?
I can't use family premium because i am travelling. I still have the same adress back home but my acount only accepts that i am in peru. But i am only travelling through peru. What do i have to do?
Community Legend
331 Views
1 replies
0 likes
