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Family plan upgrade. How do I get the upgrade on my phone now?

Family plan upgrade. How do I get the upgrade on my phone now?

I just upgraded to the family plan. We all have our own accounts and are getting activated. How do I now change to my upgraded account on my phone? It's not doing it automatically.

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1 Reply

Hey @renswife!

 

Thanks for reaching out to us.

 

Once you sign up for the Premium for Family plan, it's automatically applied to your account. If you're unable to use the Premium benefits, try reinstalling Spotify on your device.

 

After reinstalling, if you're still unable to use Spotify Premium, try following this troubleshooting since you may have multiple Spotify accounts.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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