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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77319 Views

64 replies

6 likes

Premium for Family
  • 77319 Views
  • 64 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94861 Views

72 replies

5 likes

Premium for Family
  • 94861 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77751 Views

43 replies

9 likes

Premium for Family
  • 77751 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208776 Views

267 replies

35 likes

Premium for Family
  • 208776 Views
  • 267 replies
  • 35 likes

Nao consigo entrar no plano premium familiar

O que eu devo fazer? Eu nao vi um email necessario para confirmar o meu endereco e me tiraram do plano familiar... como faco para entrar de novo?

Newbie

O que eu devo fazer? Eu nao vi um email necessario para confirmar o meu endereco e me tiraram do plano familiar... como faco para entrar de novo?

Bittencourt

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Parami iade edin 7 tl gitti iade gelmedi 2 kere odedi gozukuyor nasi is bu

Yardim 2 kere para odedim 1. Iptal ettim ama param gitti nasi is bu ya pisman etmeyin iade edin tum parami 7 tlem gitti

Casual Listener

Yardim 2 kere para odedim 1. Iptal ettim ama param gitti nasi is bu ya pisman etmeyin iade edin tum parami 7 tlem gitti

Ersin1

Newbie

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

No confirme el correo para el plan familiar

Hace un tiempo comence a usar el Plan Familiar, pero olvide confimar mi correo y ahora no puedo entrar de nuevo al plan , ¿Que puedo hacer? Gracias por la ayuda.

Newbie

Hace un tiempo comence a usar el Plan Familiar, pero olvide confimar mi correo y ahora no puedo entrar de nuevo al plan , ¿Que puedo hacer? Gracias por la ayuda. 

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

impossibile aderire al piano famiglia

ciao, pago da molto tempo, oltre un anno, il piano famiglia ma ho scoperto ora che sia mia moglie che mio figlio non hanno mai utilizzato spotify family. Oggi ho provato ad attivare mia moglie ma il sistema respinge inesorabilmente i miei tentativi s...

Casual Listener

ciao,   pago da molto tempo, oltre un anno, il piano famiglia ma ho scoperto ora che sia mia moglie che mio figlio non hanno mai utilizzato spotify family.  Oggi ho provato ad a...

fm12

Casual Listener

1186 Views

2 replies

1 likes

  • 1186 Views
  • 2 replies
  • 1 likes

Solved!! How many offline devices with spotify family

I know that with spotify premium you can have offline music on three devices.But what's the case with spotify family.Is each family member allowed to have offline music on three devices or is this less tahn three?

Casual Listener

I know that with spotify premium you can have offline music on three devices. But what's the case with spotify family. Is each family member allowed to have offline music on three devices or is t...

LeoRager

Community Legend

1087 Views

1 replies

0 likes

devices
  • 1087 Views
  • 1 replies
  • 0 likes

Solved!! Family Account Double Payment in 5 days

Today (2/2) i started a family account and made the payment. But when i look at my account info, it says the account will be renewed four days later (6/2) and of course a new payment will be made. I have no clue about this situation. What should i do...

Newbie

Today (2/2) i started a family account and made the payment. But when i look at my account info, it says the account will be renewed four days later (6/2) and of course a new payment will be made. I...

LeoRager

Community Legend

734 Views

1 replies

0 likes

Account
double
Payment
  • 734 Views
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Keeping playlist in family plan

I want to switch to Premium for Family, but my husband and I both have our music on one account right now. If I switch would one of us have to build our playlist from scratch or could we both keep all our current playlists?

Newbie

I want to switch to Premium for Family, but my husband and I both have our music on one account right now. If I switch would one of us have to build our playlist from scratch or could we both keep a...

LeoRager

Community Legend

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

Mon compte à été débité mais aucun n'abonnement de spotify premium ne s'affiche !

Bonjour je viens de payer l'abonnement premium étidiant et je ne suis pourtant pas passé Premium et on m'a quand même débité 4,99 euros ! Comment faire ? Je viens de me faire voler, c'est lamentable.

Newbie

Bonjour je viens de payer l'abonnement premium étidiant et je ne suis pourtant pas passé Premium et on m'a quand même débité 4,99 euros ! Comment faire ? Je viens de me faire voler, c'est lamentable.

grenadineu

Newbie

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Blijven afspeellijsten behouden als ik van Premium naar Family ga?

Hallo, Ik heb spotify premium via KPN. Ik wil graag Spotify Family. als ik mijn abonnement via KPN stop, blijven mijn afspeellijsten dan behouden? en zo ja? Welke stappen moet ik precies ondernemen?

Newbie

Hallo,    Ik heb spotify premium via KPN. Ik wil graag Spotify Family. als ik mijn abonnement via KPN stop, blijven mijn afspeellijsten dan behouden?  en zo ja? Welke stappen moet i...

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Loskoppelen van Family account

Hallo, Ik wil graag mijn account loskoppelen van een Family groep. Ik heb geen contact meer met de beheerder van de Family groep. Kunnen jullie me daar bij helpen?

Newbie

Hallo,    Ik wil graag mijn account loskoppelen van een Family groep. Ik heb geen contact meer met de beheerder van de Family groep. Kunnen jullie me daar bij helpen?  

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Family subscription - help

My dad has set up a family account on Spotify and he is sending me invites to join but I am receiving none of the emails! I thought the issue was that I had a premium account, so I cancelled that last month and I am now on a free plan, but still I ca...

Newbie

My dad has set up a family account on Spotify and he is sending me invites to join but I am receiving none of the emails! I thought the issue was that I had a premium account, so I cancelled that l...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

New family member is logged in another family member's account

Hi, I am an admin of a Premium Family. At start it was 3 members. Now when I invited a new member(my husband), after submitting the invitation he is getting logged into my daughter's account. Family subsctiprion does not recognize him as active membe...

Newbie

Hi, I am an admin of a Premium Family. At start it was 3 members. Now when I invited a new member(my husband), after submitting the invitation he is getting logged into my daughter's account. Family...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adding a family member

Every time i go to my Premium for Family tab it takes me directly to the subscription tab....how else can I add a family member? Thx

Newbie

Every time i go to my Premium for Family tab it takes me directly to the subscription tab....how else can I add a family member?   Thx  

SergioDavid

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify stoping my family subscription?

I’ve been a Spotify premium user for over 5 years now, I never had any problems. but for some reason Spotify decided to stop my family subscription. I have already paid for this month but my subscription is already gone. What can i do??

Casual Listener

I’ve been a Spotify  premium user for over 5 years now, I never had any problems. but for some  reason Spotify  decided to  stop my family subscription.  I have a...

SergioDavid

Roadie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello, i have suscribed to a Premium FAmily PLan months ago but my husband can't suscribe.

When i send my husband the invitation and he tries to suscribe, it appears to him an error message wich says he has the wrong adress. The problem is that when i registered i didn't put any adress or cannot see it in my suscriptioninformation availabl...

Newbie

When i send my husband the invitation and he tries to suscribe, it appears to him an error message wich says he has the wrong adress. The problem is that when i registered i didn't put any adress or ...

SergioDavid

Roadie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family spotify having problems

I entered my family's spotify premium for one month, but the verification email was sent to **bleep** and i didn't verify my account, so i was kicked out of the plan.Now I am not being able to verify my account and enter the family plan. What can i d...

Newbie

I entered my family's spotify premium for one month, but the verification email was sent to **bleep** and i didn't verify my account, so i was kicked out of the plan.Now I am not being a...

SergioDavid

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

number of devices allowed per family member on premium family plan

I currently have a premium plan where I have three devices on my account. I'm considering upgrading to a family plan so my family can use Spotify. How many devices are allowed per family member under the premium family plan?

Newbie

I currently have a premium plan where I have three devices on my account.  I'm considering upgrading to a family plan so my family can use Spotify.  How many devices are allowed per family...

AtlantaG

Music Fan

744 Views

2 replies

0 likes

number of devices allowed
  • 744 Views
  • 2 replies
  • 0 likes

No aceptan mi plan familiar

Estimados, mi enamorado me esta invitando a su plan familiar y no me es posible unirme

Newbie

Estimados, mi enamorado me esta invitando a su plan familiar y no me es posible unirme

AtlantaG

Music Fan

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Premium for family Physical Address

How do I find out what I used as my physical address on my family plan I just started? I can't seem to add others to the plan, and I need to double check what I typed as my address.

Casual Listener

How do I find out what I used as my physical address on my family plan I just started? I can't seem to add others to the plan, and I need to double check what I typed as my address. 

AtlantaG

Music Fan

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes