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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I recently updated the family member of my account and one of them couldn't login.I canceled the invitation to resend it and now she doesn't even receive the invitacion (email). Please help
Hi, my partner has signed up to the family premium account and tried to add me to it, however i am not recieving the email to verify this, he has tried a few times, so annoying that you cant just pick up the phone and speck to someone about it.... an...
Hi, I've just subscribed to Spotify Family, but it doesn't let me send any invitation (a white square show up, no content, see picture attached).Can simebody help me out? Thanks, Francesca
Hello! So for the past year I have been sharing a spotify premium account with my parents. Becuase we were constantly stealing the music from each other we decided to upgrade to Family Premium. Now that I have created my own account, all of the playl...
So I bought a premium family membership, then I invited my son. We got a code number and a link. The link takes me to a Subscription and Payment page saying my payment will be renewed in two weeks. Now I bought the family plan two months ago, why am ...
Hi.In my premium family plan I have a problem, it will not let me add new users even if they put the correct data, even one was already inside since time ago and suddenly was not inside the plan and could no longer join again.I need to know why and w...
When I have a family account with 4 others, and I wanna go abroad for a longer time (a few months), do I have to change my state of living to be able to keep listening to the music? and when I have to change it, can I still use my family account? bec...
Hi everyone My sister, owner of our family account, sent me the invitation code. I accepted the link and inserted the code, but an error message appeared: the code is not valid. What could the problem be? Thank you in advance.
I have just upgraded from premium to family. When I try to 'add members' the screen is blank. Is there a trick to this.?
Ola pago 26,90 por mes para ter o spotify family premium, ontem eu acordei e ninguem do meu family premium conseguia ouvir musicas normalmente, todos estavam com spotify free, reenviei o convite a todos e mesmo assim ninguem consegue entrar, mandei t...
Why do the songs my son and daughter play appear on my account? It means my Daily Mixes are full of songs I don't like. Is there any way to fix this?
Do I need to cancel my personal premium subscription after joining family or will it just transfer over to the family and I will stop being charged
i've add in a Family Premium, and i have listened to the music for a month but one day i can't listem anymore. And the owener of my Family Premium have sent me a request again to add in the family. But after i type in all the data, the system gave th...
Hello, I have upgraded my account to family - i added my family members and sent invitiation - (it says "invitation sent") - but there is no inviation coming, no email received, nothing... anything wrong here? do i need to wait until the next payment...
HelloI sent an invide to my doughter, and she enter a wrong adress in the form. She got few emails to fix it, and ofcourse she ignore them till she was kicked off the family plan.I re-sent her an invite, and logged in to her mail via Firefox private ...
Why can't I add members to my premium account? - This isn't made clear as to how you add family members to you premium account. Can you help?
Bonjour, Bien qu'ayant souscrit un abonnement family depuis 6 mois, je ne peux pas envoyer d'invitation a partir de ma page "mon compte" pour ajouter des membres, cela fait 1 mois que j'essaie et sans succes.Au secours, car sinon par la peine de paye...
Hello. We have a family premium account, and we cannot stream from different accounts simultaneously. Each device is logged in as a different user, each a valid user underneath the premium family account. I thought that was an advantage of having a f...
Hello everyone,i'm trying to figure out how can i solve this problem. I've already read the help topic about family subscription, but it didn't help.I was in a family account with other 3 members. Everything was fine, but some days ago, Spotify Ask m...
My son made for all the family an account Spotify for Family. He sent invitations to my two daughters and my husband. All three receives the invite. He also sent an invite to me (the program said 'invitation sent') but I didn't receive the invite, so...