Family Member Suddenly Removed

Spoils2Victor · 2022-06-12

Plan

Premium

Country

USA

Device

Samsung Galaxy S21+

Operating System

Android 12

My Question or Issue

My wife has been suddenly removed from my Premium Family Plan. She was on it this afternoon and now is no longer part of the service that I'm paying for. I'm sure I can fix it by myself, but someone needs to be made aware of the issue.

Eni · 2022-06-12

Hey there @Spoils2Victor,

Thanks for reaching out about this.

We've already replied to your post on this thread. Let's keep the conversation going over there to avoid any mix-ups.

Cheers 🙂

EniModerator

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Spoils2Victor · 2022-08-09

No, sorry. These are different problems with a different user on different devices. Something happened along the journey with Spotify Family and it has become a nightmare for the other users but me.

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